Category: Bookkeeping Skills

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Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

Work remotely from home using data entry, customer service and sales agent skills training courses M

Customer service is an expectation that has changed massively over the last 5 decades and technology is a big influence in how well companies perform AND what customers expect. 

My first experiences of customer service involved talking to a person at the counter at the local corner shop. I pointed to what I wanted, knew what the price was and handed over the money. We all smiled and I walked away with a bag of lollies. Things are different these days but customer service is more complex and more important. 

Despite the complexity customer service software makes it much easier to manage at your business website. Continue reading Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

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How do you feel about learning something new?

Mixed emotions learning bookkeeping & Payroll - FREE Samples, trials and Discounts with EzyLearn Office Admin, MYOB & Xero Certificate Courses - career academy

Some people love learning new things other people not so much but whether you enjoy it or not it’s frustrating and challenging so you have to keep the end goal in mind!

We’re exploring new technology every month and my latest challenge involves some very technical tasks relating to VoIP telephony for our business phone systems. In the end I know it’s going to be worth it.

If you need to upskill to work remotely from home it’s a great time to learn how to use MYOB Essentials, Xero Accounting & QuickBooks Online. If you are applying for the many government jobs that are available you’ll need data entry and Microsoft Office Essentials skills. Get some of these skills for FREE!

Here are some extra reasons to choose EzyLearn. Continue reading How do you feel about learning something new?

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Discount Coupon Code: Bookkeeping Academy – MYOB & Xero & QuickBooks & Reckon

Xero Course, MYOB Course, QuicBooks Course - COMPLETE Suite Training & Support - Bookkeeping Academy

End of financial year 2020, Covid19 still wreaking havoc around the world, shopping centre and even main street strip shops closed! This is the weirdest time of our lives for sure. We’ve also noticed a big increase in the number of students enrolling on the $20 per week payment plans for courses. 

This announcement is for those in the bookkeeping industry who’ve trusted us for the last 2 decades (and a bit) to provide great quality pre-accredited bookkeeping courses in MYOB, Xero, QuickBooks and Microsoft Office. 

Continue reading Discount Coupon Code: Bookkeeping Academy – MYOB & Xero & QuickBooks & Reckon
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Xero & QuickBooks Slug it out on Receipt Scanning Features

Xero Accounting Pricing Comparison shows extra for Projects and Expenses - Online Training Courses & Advanced Xero Certificate

I find it interesting to see the messages coming from both these companies. They seem to arrive at similar times and it shows that they are very closely watching each others digital marketing messages and fighting for your attention by revealing what they are doing for you, their clients. 

This week Xero sent a message about cashflow forecasting and QuickBooks sent a message about their receipt scanning and data capture but which one is more important right now? I’ve attached the email message sent from each company for you to compare.

Continue reading Xero & QuickBooks Slug it out on Receipt Scanning Features

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Learning Xero Will Help You Run An Online Business

Intuit QuickBooks Online mobile application superior to Xero Accounting smartphone app - online training courses EzyLearn

Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of. 

We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business

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Buying an Online Business: What is it worth?

Start or buy an online drop shipping business using Shopify and Oberlo - online training courses to work remotely from home - EzyLearn

I’ve been speaking to an ex-corporate employee from the US lately and we were talking about buying an online business. It’s something that I have spoken with people about a lot but it seems to be more relevant now that we’re all stuck at home!

The common words online business buyers and sellers use are “drop shipping”, “affiliate marketing”, and “advertising revenue” and they are synonymous with Google and Amazon. It’s little wonder these companies continue to grow during the Covid19 crisis, but there is lots more to consider.

Continue reading Buying an Online Business: What is it worth?
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Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants

NSW Police Force Call Centre Jobs need training in data entry and beginner level Microsoft Office Word & Excel Courses - Customer Service Training

I was speaking with someone who recently applied for call centre work for NSW Police and they were surprised at how much of the testing performed at the group interviews required data entry and Microsoft Excel skills.

Microsoft Office skills are important to get office support or admin jobs but even more so now that employees are working remotely from home using their computer. If you need help on that front we offer FREE data entry and absolute beginner level skills in Word and Excel.

Continue reading Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants
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ALERT: Reckon One Training Course PRE-Launch SPECIAL

Reckon One cheap accounting software for tradies and small business - STP Payroll training courses - EzyLearn

It was in 2018 that I last wrote about Reckon One and how some of their software was far superior to Xero according to the ACCC. With competing priorities and updating our MYOB, Xero and QuickBooks course materials being our first priority Sage One and Reckon One Daily Transactions training course for tradies is now almost complete.

Reckon works with AutoEntry for receipt capture and their accounting software is also STP Payroll compliant so it’s a perfect low-cost accounting program for micro and small businesses like tradies but they’re missing one important feature..

Continue reading ALERT: Reckon One Training Course PRE-Launch SPECIAL

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ALERT: QuickBooks Online Training Courses Updated

Updates & new online training course content for QuickBooks Online vs Xero training - EzyLeran

Xero, QuickBooks and MYOB are updating their software with new features every month! That’s what you get with cloud-based software that is continuously updated and improved.

We’ve recently updated our Xero Accounting software courses and have just published an updated to our QuickBooks Online Daily Transactions & End of Month training Courses. Continue reading ALERT: QuickBooks Online Training Courses Updated

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It’s wise to include Sage One in Bookkeeping Academy (pst.. free samples available)

Sage One Accounting Training Course - Compare Xero to Sage or QuickBooks and save money with discount coupon codes

Pardon the pun but it’s true, Sage One training course materials will now be included in the Bookkeeping Academy Training Course Package along with Xero Accounting, MYOB & QuickBooks. 

Many bookkeepers use EzyLearn to keep up to date with the various accounting software programs now available and this latest announcement is for you. Training Course materials and support for Sage One and Reckon One.

See who trusts EzyLearn for accounting and office administration software training!

Continue reading It’s wise to include Sage One in Bookkeeping Academy (pst.. free samples available)

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EzyLearn students can upgrade to ongoing or LIFETIME course access

Become an online marketing affiliate for Xero Learn, MYOB Education and Quickbooks Professional online training courses - EzyLearn

I had a fantastic conversation with an EzyLearn student during the week. She enrolled into our Xero COMPLETE Training Course Package and love it so much she enrolled into MYOB, QuickBooks, Excel and more. 

The course increased her confidence to apply for and get work after years of being out of the workforce and as a bookkeeper she now uses the courses as a resource for aspects of the software she needs to upskill on. The EzyLearn Affiliate Membership is designed for students like her.

Continue reading EzyLearn students can upgrade to ongoing or LIFETIME course access

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It’s official. Digital marketing now part of office administration job description

Electrical and air conditioning apprentice performs digital and social media marketing for central coast local firm using Instagram, Facebook and Google training courses

Scroll through the job ads on Seek for accounting and office admin jobs and you’ll see the usual skill requirements. MYOB skills, experience using xero and of course high level Microsoft Office and Excel spreadsheet skills.

I did a search before Christmas and one particular job ad stood out. A Sydney building company needed to fill a job for someone who recently left and it contained a list of digital marketing tasks in the job description!

These skills were a nice to have, not mandatory, but it confirmed something I knew was coming – digital marketing tasks performed by office admin staff!

Continue reading It’s official. Digital marketing now part of office administration job description
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One reason why businesses are migrating away from MYOB

Xero have been a looming threat for MYOB’s establised AccountRight accounting program for many years already and there is persistent reason for most people – it’s still an application that needs to be installed on your device – whatever that device is. 

Xero, QuickBooks and even Sage have got around that with the fact that everyone can log into their software in the cloud from any device and it’s now paying off with most people working remotely from home. MYOB also has problems for people wanting to use their software on an iPad. Continue reading One reason why businesses are migrating away from MYOB

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Migrating Away from MYOB AccountRight to Xero or QuickBooks

Accredited migration experts can help migrate from MYOB AR to Xero - MYOB Accountright Learn Fast - online training courses for accounting jobs - EzyLearn

Changing accounting systems for an established business is like changing banks. You need to make sure all your new services and accounts are setup and working correctly and then change all your paperwork and systems to make sure the old ones aren’t used any more. Then you’ve got to let everyone who needs to know, know.

It’s easy to say but a fair bit harder to do but more and more companies are making the change from MYOB to Xero. Here’s what we’re building to help

Continue reading Migrating Away from MYOB AccountRight to Xero or QuickBooks

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Someone just got the sack because they didn’t know the bookkeeping basics

frustrated woman at laptop

I love working inside new businesses and getting involved in setting up their processes – even accounting – and I recently had the chance to work in a marine business.

Applied Education at TAFE & Career Academy for online Xero, MYOB accounting training courses comparison 4As with all startups they are setting up new processes and experience hiccups along the way like all businesses do.

The saddest part for me was when they sacked their office manager because she couldn’t nail the basic bookkeeping skills and attention to detail performing these tasks:

  • Data entry
  • Bank feeds
  • Matching transactions
  • Bank reconciliation

Accounting software companies make you believe that their software makes this all a breeze but in reality office admin and accounts staff must be persistent and diligent with these basics. Here’s what caused the issues: Continue reading Someone just got the sack because they didn’t know the bookkeeping basics

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Payroll & staff underpayments affect you even if Xero, QBO or MYOB say it’s easy

Payroll Training Courses Online using Xero, MYOB & QuickBooks Online - underpayment of staff can be fixed with a payroll audit

It seems to be the season for companies admitting that they’ve underpaid their employees. Bunnings admitted to underpaying employees for 8 years, Woolworths has underpaid over 6,000 employees, Celebrity Chefs have been caught underpaying and even the City of Fremantle will shell out half a million in back pay to underpaid staff!

The scariest news article I read was in the Sydney Morning Herald where dozens of small businesses were caught underpaying staff! It was revealed by the Fair Work Ombudsman as a result of audits they performed on cheap Sydney eateries  which are EVERYWHERE! Here’s what you can do about it

Continue reading Payroll & staff underpayments affect you even if Xero, QBO or MYOB say it’s easy