If you have worked in an office you know how frustrating IT issues are. If you are now working from home you know how frustrating IT support issues are. If you have ever experienced an IT support issue installing software (like MYOB AccountRight) you know how frustrating IT issues are.
We’re so used to everything online being available all the time that we don’t think about the risks associated with a website being down. Xero experienced a MASSIVE issue relating to the ability for their users to login and use the software on the 27th July 2021. This meant that
Invoices couldn’t be created
Pay runs couldn’t be made
Accounts Receivable staff couldn’t see if customers had paid
Accounting staff couldn’t use Xero for their work
We all take for granted the benefits of having multiple staff logging in at the same time from different locations as well as automatic backups of our information, but this issue lasted from 8:25AM until 7:04PM – that’s 12 hours!
Xero is transparent about any issues and fixes about their software so you can see exactly what happened that day.
When you look at the two companies Xero Accounting and GoDaddy hosting companies are very similar. They both provide cloud-based solutions, for a subscription fee and have small businesses as their major clients. They are both in a very good position to provide accounting software for their customers.
One of the Xero Directors sold an accounting software program to GoDaddy in 2012 and at the time TechCrunch reported that Accounting software is a logical service for them to provide to their small business clients. What does it mean for the future though?
Two of Australia’s newest billionaires Mike Cannon-Brookes and Scott Farquhar have become wealthy because they created software that enables companies like MYOB manage a team of developers, designers and analysts in the pursuit of continuously adding enhancements, updating the software, fixing bugs and providing support for their MYOB Tax software via their company Atlassian, but I digress.
The reason for this post is because of obscure behaviour by MYOB regarding their essentials software and a recent upgrade they performed on the MYOB Essentials software.
There’s new content in our Advanced Microsoft Excel Course about Excel Macros that automate the reformatting of database information, exported from Xero Accounting so it can easily be imported into MailChimp for email marketing.
If any of these words don’t make sense to you, you need to upskill to get up to speed because this terminology is becoming common in most workplaces.
Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of.
We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business
I ran a CloudPBX Business Telephone System business several years ago that combined products and services just like most tradies – some of the items sold were in the technicians truck while others had to be ordered in for each new installation. It is the perfect case study for our Data Entry, A/R & A/P Courses for MYOB, Xero and QuickBooks courses because I knew about it intimately and it’s very similar to how most tradies operate.
When we design a course we follow these steps:
come up with the scenario,
create the data examples,
run through the scenarios, and then
create the training workbook (then the videos and assessments)
The Xero Data Entry and Credit Management Training Workbook – we call it “Daily Transactions” – is now available separately as an instant download!
The payment plan for the MYOB AccountRight COMPLETE Training Course package for $20 per week has proven to be popular and is still currently available. Better still we’ve just launched a payment plan for the Bookkeeping Academy COMPLETE COMBO – that means you can pay a low weekly fee of $20 and receive training on EVERY major accounting program in Australia, from Beginners’ to Advanced!
When I started my first business in Sydney’s Dee Why in the early 1990’s, I was amazed that most restaurants and cafes, as well as other retail shops like dress shops, didn’t even know who their customers were!
Many business owners knew their customers by face, but they missed out on lots of opportunities to market and make contact with these customers when business was slow or they were overstocked. Are you working your database?
MYOB has recently changed their website and in particular their pages for the free trial software.
We’ve updated the FREE MYOB Trial (within our MYOB courses) so look for the link when you access your MYOB courses and use the free trial software to practice what you learn in the video tutorials and training workbooks.
While we’re on the topic of free MYOB software, did you know that we provide free training course samples for most of our online courses?
Xero is complicated, let’s be honest. I know that Xero tell you the software is beautiful and simple to use but in reality it’s accounting software and if accounting software was easy then everyone would have their BAS’s lodged on time and have no credit risk issues.
It also depends on what kind of past experience you’ve had with accounting and bookkeeping work, but there is a way to up-skill in Xero quickly.
My first thought when a software company changes its navigation (in a significant way) is that there were issues with the previous version.
THIS BLOG POST comes in the wake of Xero promising to improve their navigation in October 2018. Xero has now subsequently released those changes and our online support team are receiving lots of requests for help!
First and foremost, if you’re an EzyLearn student, please note that we’ve already created an update addressing the navigational updates and this is available in all of our online Xero Training Courses.
In doing so, it’s interesting to note that QuickBooks, for small business owners, at least, was the clear winner against MYOB in terms of reporting and user experience. But how does QuickBooks stack up against the increasingly-popular Xero? You may be surprised at the results.