Moving away from our usual topics of computer software training, employment services and MYOB and Bookkeeping related blog posts I delve into the stupendous success of Ebay. Ebay users share an unequalled (in the eye of this writer) desire to be rated by their peers so that they can sell to other Ebay devotees. Small children’s garments are often mailed for the cost of the packaging and freight in the knowledge that they will benefit another fledgling family as merchants are rewarded by the invisible smiles of happiness of thousands of recipients in other suburbs every day.
If business owners can act in this way the future might be filled with more specialised businesses that do a better job and are prepared to be publicly rated.
Just like Carol the kindle user and Grandpa Jack, Ebay is evidence that technology is now like electricity – a normal part of our lives. Bring on the next wave.
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