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Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

Work remotely from home using data entry, customer service and sales agent skills training courses M

Customer service is an expectation that has changed massively over the last 5 decades and technology is a big influence in how well companies perform AND what customers expect. 

My first experiences of customer service involved talking to a person at the counter at the local corner shop. I pointed to what I wanted, knew what the price was and handed over the money. We all smiled and I walked away with a bag of lollies. Things are different these days but customer service is more complex and more important. 

Despite the complexity customer service software makes it much easier to manage at your business website. Continue reading Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

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How do you feel about learning something new?

Mixed emotions learning bookkeeping & Payroll - FREE Samples, trials and Discounts with EzyLearn Office Admin, MYOB & Xero Certificate Courses - career academy

Some people love learning new things other people not so much but whether you enjoy it or not it’s frustrating and challenging so you have to keep the end goal in mind!

We’re exploring new technology every month and my latest challenge involves some very technical tasks relating to VoIP telephony for our business phone systems. In the end I know it’s going to be worth it.

If you need to upskill to work remotely from home it’s a great time to learn how to use MYOB Essentials, Xero Accounting & QuickBooks Online. If you are applying for the many government jobs that are available you’ll need data entry and Microsoft Office Essentials skills. Get some of these skills for FREE!

Here are some extra reasons to choose EzyLearn. Continue reading How do you feel about learning something new?

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Discount Coupon Code: Bookkeeping Academy – MYOB & Xero & QuickBooks & Reckon

Xero Course, MYOB Course, QuicBooks Course - COMPLETE Suite Training & Support - Bookkeeping Academy

End of financial year 2020, Covid19 still wreaking havoc around the world, shopping centre and even main street strip shops closed! This is the weirdest time of our lives for sure. We’ve also noticed a big increase in the number of students enrolling on the $20 per week payment plans for courses

This announcement is for those in the bookkeeping industry who’ve trusted us for the last 2 decades (and a bit) to provide great quality pre-accredited bookkeeping courses in MYOB, Xero, QuickBooks and Microsoft Office. 

Continue reading Discount Coupon Code: Bookkeeping Academy – MYOB & Xero & QuickBooks & Reckon
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Xero Accounting to Excel Spreadsheets to MailChimp & Email Marketing

Cash_flow_feature tool using advanced Xero training course including free career academy & available for $20 per week - Ezylearn

There’s new content in our Advanced Microsoft Excel Course about Excel Macros that automate the reformatting of database information, exported from Xero Accounting so it can easily be imported into MailChimp for email marketing.

If any of these words don’t make sense to you, you need to upskill to get up to speed because this terminology is becoming common in most workplaces.  

Continue reading Xero Accounting to Excel Spreadsheets to MailChimp & Email Marketing
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Xero & QuickBooks Slug it out on Receipt Scanning Features

Xero Accounting Pricing Comparison shows extra for Projects and Expenses - Online Training Courses & Advanced Xero Certificate

I find it interesting to see the messages coming from both these companies. They seem to arrive at similar times and it shows that they are very closely watching each others digital marketing messages and fighting for your attention by revealing what they are doing for you, their clients. 

This week Xero sent a message about cashflow forecasting and QuickBooks sent a message about their receipt scanning and data capture but which one is more important right now? I’ve attached the email message sent from each company for you to compare.

Continue reading Xero & QuickBooks Slug it out on Receipt Scanning Features

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Learning Xero Will Help You Run An Online Business

Intuit QuickBooks Online mobile application superior to Xero Accounting smartphone app - online training courses EzyLearn

Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of. 

We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business

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Buying an Online Business: What is it worth?

Start or buy an online drop shipping business using Shopify and Oberlo - online training courses to work remotely from home - EzyLearn

I’ve been speaking to an ex-corporate employee from the US lately and we were talking about buying an online business. It’s something that I have spoken with people about a lot but it seems to be more relevant now that we’re all stuck at home!

The common words online business buyers and sellers use are “drop shipping”, “affiliate marketing”, and “advertising revenue” and they are synonymous with Google and Amazon. It’s little wonder these companies continue to grow during the Covid19 crisis, but there is lots more to consider.

Continue reading Buying an Online Business: What is it worth?
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Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants

NSW Police Force Call Centre Jobs need training in data entry and beginner level Microsoft Office Word & Excel Courses - Customer Service Training

I was speaking with someone who recently applied for call centre work for NSW Police and they were surprised at how much of the testing performed at the group interviews required data entry and Microsoft Excel skills.

Microsoft Office skills are important to get office support or admin jobs but even more so now that employees are working remotely from home using their computer. If you need help on that front we offer FREE data entry and absolute beginner level skills in Word and Excel.

Continue reading Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants
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Remote Working? Remote Learning? What Will You Get Done This Week?

Work remotely and study from home online by setting goals and todo lists - Learn Xero, MYOB, Digital Marketing, Microsoft Office quickly and cheaply - EzyLearn

One of the scariest things about working remotely or learning remotely is that you’re more of your own boss. With no one glancing over at you or engaging with you face to face there are more of those moments when you think to yourself, “what will I do now, then?” 

The bigger question is what do you expect to achieve by the end of the week!? There are a couple tools that I use and here are some of the tips that I use to stay on track each week. 

Continue reading Remote Working? Remote Learning? What Will You Get Done This Week?

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Is Remote Working From Home Going To Become The New Normal?

Work remotely from home - Payroll training courses, Xero Payroll Course, MYOB Payroll training courses - EzyLearn

EzyLearn is a Virtual Organisation according to an Australian Federal Government Initiative back in 2013. We were a partner in this initiative and it was driven by the massive increase in broadband internet speeds. 

It’s one thing to simply count the hours that you work and charge for them but you may not be able to work from home on that basis alone.

The Australian Federal Government created a Questionnaire and Assessment Guide that helps business owners, Managers and even employees assess their ability to manage a business where the staff work remotely from home and you can get it from us.

Continue reading Is Remote Working From Home Going To Become The New Normal?

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ALERT: Reckon One Training Course PRE-Launch SPECIAL

Reckon One cheap accounting software for tradies and small business - STP Payroll training courses - EzyLearn

It was in 2018 that I last wrote about Reckon One and how some of their software was far superior to Xero according to the ACCC. With competing priorities and updating our MYOB, Xero and QuickBooks course materials being our first priority Sage One and Reckon One Daily Transactions training course for tradies is now almost complete.

Reckon works with AutoEntry for receipt capture and their accounting software is also STP Payroll compliant so it’s a perfect low-cost accounting program for micro and small businesses like tradies but they’re missing one important feature..

Continue reading ALERT: Reckon One Training Course PRE-Launch SPECIAL

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ALERT: QuickBooks Online Training Courses Updated

Updates & new online training course content for QuickBooks Online vs Xero training - EzyLeran

Xero, QuickBooks and MYOB are updating their software with new features every month! That’s what you get with cloud-based software that is continuously updated and improved.

We’ve recently updated our Xero Accounting software courses and have just published an updated to our QuickBooks Online Daily Transactions & End of Month training Courses. Continue reading ALERT: QuickBooks Online Training Courses Updated

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Lowest MYOB Training Course Price Guarantee

Compare-Online-Xero-MYOB-Bookkeeping-Training-Courses-1

EzyLearn is a lowest cost procedure of training courses and for March 2020 we’re offering a lowest course price guarantee on the MYOB AccountRight and MYOB Essentials training courses!

Continue reading Lowest MYOB Training Course Price Guarantee

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It’s wise to include Sage One in Bookkeeping Academy (pst.. free samples available)

Sage One Accounting Training Course - Compare Xero to Sage or QuickBooks and save money with discount coupon codes

Pardon the pun but it’s true, Sage One training course materials will now be included in the Bookkeeping Academy Training Course Package along with Xero Accounting, MYOB & QuickBooks. 

Many bookkeepers use EzyLearn to keep up to date with the various accounting software programs now available and this latest announcement is for you. Training Course materials and support for Sage One and Reckon One.

See who trusts EzyLearn for accounting and office administration software training!

Continue reading It’s wise to include Sage One in Bookkeeping Academy (pst.. free samples available)

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EzyLearn students can upgrade to ongoing or LIFETIME course access

Become an online marketing affiliate for Xero Learn, MYOB Education and Quickbooks Professional online training courses - EzyLearn

I had a fantastic conversation with an EzyLearn student during the week. She enrolled into our Xero COMPLETE Training Course Package and love it so much she enrolled into MYOB, QuickBooks, Excel and more. 

The course increased her confidence to apply for and get work after years of being out of the workforce and as a bookkeeper she now uses the courses as a resource for aspects of the software she needs to upskill on. The EzyLearn Affiliate Membership is designed for students like her.

Continue reading EzyLearn students can upgrade to ongoing or LIFETIME course access

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Airtasker Desparately Seeking Links

Airtasker, Fiverr, Upwork, Freelancer - people starting a bookkeeping business or digital marketing business

Airtasker is an Australian success story in the Gig-economy for individuals who want their own micro business doing odd jobs for other people. Just like Uber, Ebay and other online marketplaces they leverage their digital marketing and brand to help individuals find clients and customers – for a fee. 

Airtasker and marketplaces are a great place for people who want to start their own business but these systems fail when a better alternative comes along.

Continue reading Airtasker Desparately Seeking Links