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The most common office admin & support jobs

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The most common jobs for office admin and office support require confident knowledge of Microsoft Office and MYOB or Xero for bookkeeping tasks.

The office admin role is the person that connects most of the other business roles, including

  • customer service,
  • sales and
  • accounts.

This means you’ll be speaking to existing clients about the administration tasks involved in their purchase, while also coordinating with other employee of the business to help complete the services.

In the building and trades industry you’ll be helping with paperwork relating to their building project.

Office admin jobs require good communications skills because you may not know the answer to all your clients questions but you are the first person they speak with. You’ll need to correspond with other parts of the business to ensure that the client has the information they need.

Get office admin jobs with basic bookkeeping training

This can include scheduling meetings, allocating meeting rooms and reminding clients and technicians about appointments, most of which is done using Microsoft Outlook.

This role can get even trickier when you are also the person following up for payment! You may need to be nice and friendly to maintain a good client relationship while also being stern and enforcing the business credit management policies.

Combined Office Admin Course and Basic Bookkeeping Training

The office admin training course

The Office Admin Course includes training in Microsoft Office as well as MYOB & Xero Training for daily transactions.

If your employer supplies complex solutions which involve project management and many different milestones one of your first tasks will be to collect information about the customer needs from the sales person and provide them with a quote or tender that is created by an experienced estimator.

Your role might be to convert complex information into a glossy brochure or proposal that makes it easier for the client to understand.

If you are preparing this information for a sales person to present you may also need to condense it into a slideshow presentation using Microsoft PowerPoint.

Read more about Office Admin Job Descriptions and Training Course outcomes

Difference between Office Admin and Business Admin

Office admin courses and business administration training course and qualifications

If you want to climb up the ladder where you work or find a higher paying office admin job you should explore some of the requirements for business administration jobs. This previous blog posts explores actual job ads and requirements for staff.

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One Xero account gives you access to dozens of company files

the perfect administrative executive assistant office manager learn online courses training

Many Xero beginners think that they only have 30 days to use the trial version of Xero but that isn’t actually correct. Xero, just like MYOB Business and QuickBooks online need you to create a “user” account and authenticate yourself using SMS or an authenticator app.

Once you’ve got your user account you are able to access dozens of different “company” files when you need to. This is how bookkeepers manage the company files for dozens of their own clients.

Continue reading One Xero account gives you access to dozens of company files
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Have we spoken yet?

Accounting Tutors - online Xero, MYOB, QuickBooks, Microsoft Office Excel, Word training courses - compare airtasker, gumtree, applied education, SpotED

The most rewarding conversations I have is with EzyLearn graduates who’ve completed our courses and then gone on to manage their finances better or get an accounts job. I’ve been speaking to a lot of EzyLearn students lately and there is a consistent theme in most conversations – “what on earth is going on with the price increases for everything“.

I thought that the Covid-19 era was going to be the most challenging period because of all the disruption to our normal lives. I’m not sure if you have discovered the same but one of the best results was that more people started working from home or negotiated partial work from home arrangements with their employer.

The real disruption of The Pandemic is that we are NOW all paying the price of it with inflation and interest rates!

Continue reading Have we spoken yet?
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I think I found the perfect job for you

Remote workers can roster support staff for NDIS care workers - NDIS Bookkeeping Courses using Xero and MYOB - EzyLearn

The perfect job is working from home doing office admin one day a week, yes? Most bookkeeping course graduates would agree that this is the perfect client. It means you have up to 4 days available where you can get other ideal clients and it means you work online with no need to travel (or dress up!).

This job is also involved in the growing NDIS sector so you’ll learn some great skills if you haven’t worked in the sector before. You must have experience working as an admin support person and be setup to work effectively from home.

Continue reading I think I found the perfect job for you
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Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course

Freshflow water filter replacement cartridges for home water filter systems and office water coolers display - Microsoft Office Training Course Case Study

Ever since I have been in business I have been told about the power of “personalised” marketing messages. Back then it was about sending a personalised letter to customers about something they’re interested in or have purchased in the past. I was running a water filter and cooler business and we had retail customers as well as business customers. That’s when I realised the power of a database.

If you are new to any industry people don’t know you and it’s your job to get to know people and build up a database. The most common way to do this is to advertise, get leads and speak to people – but only 3% of people are ready to buy right now so it’s important to stay in touch with them and most people do that with an email marketing system like MailChimp.

If you an existing business with lots of customers but times are quiet you can also use the customer data from your MYOB and Xero accounting file to connect with people.

Continue reading Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course
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8 People Can Learn Xero COMPLETE For $88 ea

Corporate training and group discounts for Microsoft Office Excel and MYOB and Xero Training Courses

You read correctly! This is part of our Corporate Training pricing for Bookkeeping Certificate courses in MYOB and Xero. The price is low because it based on volume pricing. The same is true for Group Training prices for Microsoft Office Excel and Word.

You can get a further discount off the Corporate Training prices if you don’t need a Certificate at the end of your training. This option is great for business owners or small businesses who just want to get their team trained up but don’t need the evidence of a Certificate of Completion.

Continue reading 8 People Can Learn Xero COMPLETE For $88 ea
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Micro Courses in Excel, Xero, MYOB from $49, or BUNDLES, COMPLETE Courses and COMBOS

Micro Courses and Stackable Micro Credential by EzyLearn

One of the disciplines I’ve tried to focus on when created online courses in bookkeeping and office admin is to keep the courses short and manageable. When we operated our Sydney training centres we tried to keep class times between 2.5-3 hours because most students can’t concentrate for a whole day.

For the MYOB & Xero Bookkeeping Courses this means that students can enrol into short courses, which are now commonly referred to as Micro Courses that cover very specific skills. We’ve recently changed how we show this information using our Learning Orbs.

Continue reading Micro Courses in Excel, Xero, MYOB from $49, or BUNDLES, COMPLETE Courses and COMBOS
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You Don’t Need a Cert IV in Bookkeeping & Accounting to be a Contract Bookkeeper

Christina from Glenmore in Sydney graduated from the Xero Complete Training Course & Certificate and runs several businesses

Starting a bookkeeping business has been a go to option for many mums returning to the workforce, particularly if they did accounting and office administration work before having children.

I’ve been writing about starting a bookkeeping business at this website since we started our bookkeeping blog and as you can see it doesn’t have to cost a lot of money.

Since the GST, however and the creation of the Registered BAS Agent some things have changed.

Continue reading You Don’t Need a Cert IV in Bookkeeping & Accounting to be a Contract Bookkeeper
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Does it feel like you’re knocking your head against a brick wall and not getting job interviews?

ATS match rates for Job Applications for Accounts job requiring MYOB and Xero skills - the Career Academy for Bookkeeping Certificate graduates from Ezylearn

I was speaking with a job seeker recently and she was telling me that she had applied for hundreds of jobs and tried dozens of employment sites but got NO job interviews. I mentioned to her that the employment rate is very low at the moment and that there is a lot of demand so she might do all right if she keeps trying.

What I copped next was flurry of expletives about how the Government is making up lies and that there are no jobs available. This lady continued to bend my ear until I had to excuse myself politely.

The problem that most people have with the Job Application Process is that they’re not practiced at it. There is a method and process to follow when applying for jobs and if you approach it with desperation or you get frustrated you lose sight of how you come across to the employer.

The employer is simply following a process to find the best potential job applicant and they want to make sure they get it right. Need help in the job search and application process? That’s where the Career Academy from EzyLearn come in.

Continue reading Does it feel like you’re knocking your head against a brick wall and not getting job interviews?
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6 Months Access to MYOB Business (Essentials) for Training Course Students

MYOB Training Course & Certificate - Accounting & Payroll Advanced Certificate Course - EzyLearn with MYOB Education Partner

One of the most common questions we get asked by students when they enrol into an online course relates to access to the software.

Years ago you could buy the MYOB AccountRight software from Officeworks for $10 and use it forever but online software like Xero, QuickBooks Online and MYOB Business Essentials are all subscription based and offer a 30 day free trial.

Although 30 days doesn’t seem like a long time if you are enrolled into a MYOB or Xero course that provides 12 months course access, there are ways you can still make VERY good use of these trial periods.

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How Microsoft Word and Excel Training Can Improve Your Work Life

Microsoft-Word-and-Excel

As part of our new initiative, EzyLearn Worklife, we’ve been speaking to EzyLearn graduates about their experiences with their course, and how they use the skills they’ve learnt in their work life.

One such student is Ian, who enrolled into both the Microsoft Word and Microsoft Excel Complete Training Course Packages in 2021.  He is also part of our Career Courses Membership, which gives him lifetime access to his course content and student support.

Ian works for Services Australia and we had a chat with him about his work, his course, and all things in between.  And he gave some great insight into just how valuable online training can be…

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Our Students Have Been Talking – Here’s What They Have to Say

Online sales training courses for bookkeepers, business owners and customer service

EzyLearn Worklife is a new initiative we’ve started this year, and it’s already proven to be a success!

We set out to hear from past students about their experiences with EzyLearn, and how they’re using the skills they learnt in their training in their work lives – and we’ve been hearing lots of interesting things from them.

From challenges they faced in their jobs, to skills they find help make tasks easier, we’ve been getting some amazing insight into the experiences of our students – and it’s only right we share them with you too!

Here are some of the things we’ve found from our Worklife interviews:

Continue reading Our Students Have Been Talking – Here’s What They Have to Say
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Office Administration or Business Administration: What Jobseekers Need To Know

Office admin courses and business administration training course and qualifications

Jobs in office administration and businesses administration are pretty popular currently – Seek has them projected at 7.3% and 9.9% growth, respectively.

So if you’re scrolling through one of the many job seeking sites, searching for an administrator role, it’s important to know the difference between these categories.

And it can be a bit confusing.  Some job listings seem to use these terms interchangeably, or you might just see the blanket term ‘administrator’ as the title.  Whilst there is some overlap, there is a difference between the jobs descriptions and tasks of office administrators and business administrators.

Here’s how to know which one is right for you:

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Here’s How to Find the Best Training Course for You

So you’re looking at completing a training course.  Maybe your employer wants you to upskill on a new software program, maybe you want help to run your own business more efficiently, or maybe you’re a jobseeker looking to stand out to employers.

Whatever the reason, you find yourself in the position of trawling the internet in search of a course that’s right for you.  But how do you figure that out? It can be difficult comparing courses from one provider, let alone from multiple. 

So if you’re feeling overwhelmed by all the options, don’t stress, because we’ve put together this guide to finding the right training course for you!

Continue reading Here’s How to Find the Best Training Course for You
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Xero My Payroll App Training Now Included in Xero Payroll Administration Course

If you or your employer uses Xero to manage payroll, then EzyLearn has you covered with our Xero Payroll Administration Training Course that now includes Xero My Payroll.

Xero My Payroll is a secure online portal that allows employees to submit timesheets, leave requests, view and download payslips, and manage their personal information. It’s not as powerful as some Workforce Management Apps but that is why Xero purchased Planday!

With Xero becoming such a powerful accounting program for small businesses, it’s no wonder our Xero Certificate courses are so popular.  And with Xero My Payroll now included, there’s even more reason to start your training.

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Can you lose your job because of Microsoft’s productivity police?

Microsoft Office 365 Productivity Score for office support and administration tasks job description - online training courses Office Certificate Course (EzyLearn - recognised by employers)

Are you only using 10% of Microsoft Office? Are you taking 2 hours to do something that can actually be done in 30 minutes? Microsoft Office software had a feature that could identify your productivity score in reports to managers. 

The technology was designed as a sales tool for Microsoft to help identify software that could be utilised better at Microsoft corporate clients but it unveiled a whole privacy issue.

Continue reading Can you lose your job because of Microsoft’s productivity police?