If you have worked in an office you know how frustrating IT issues are. If you are now working from home you know how frustrating IT support issues are. If you have ever experienced an IT support issue installing software (like MYOB AccountRight) you know how frustrating IT issues are.
One of the most publicised recent acquisitions for Xero was Canadian Receipt Capture, Scan and Coding software HubDoc. Rather than send a “bank-like” email informing users that the monthly fee to use Xero was increasing, Xero “sold” the value of the pesky increase of $2 as a saving of $27.50 because they included the Receipt Capture features in the software! That’s smart marketing.
In the meantime, MYOB forged an alliance with Bunnings as every large fintech, accounting and banking organisation tries to get into the Smart Receipt marketing at the source. Here are some of the things that have happened.
We’re so used to everything online being available all the time that we don’t think about the risks associated with a website being down. Xero experienced a MASSIVE issue relating to the ability for their users to login and use the software on the 27th July 2021. This meant that
Invoices couldn’t be created
Pay runs couldn’t be made
Accounts Receivable staff couldn’t see if customers had paid
Accounting staff couldn’t use Xero for their work
We all take for granted the benefits of having multiple staff logging in at the same time from different locations as well as automatic backups of our information, but this issue lasted from 8:25AM until 7:04PM – that’s 12 hours!
Xero is transparent about any issues and fixes about their software so you can see exactly what happened that day.
MYOB is starting to get their act together providing much desired features in their accounting software.
I’ve written about some of the major receipt scanning programs like Dext/Receipt Bank and Auto Entry in the past and happy to say that we have some new MYOB training course resources in development for our MYOB bank reconciliation Training courses.
It’s interesting and exciting that Xero now offer their Xero Learn service to training course publishers like EzyLearn for $6 per month. This ongoing access to Xero Accounting software seemed exciting at first but then I realised that it’s just accounting software! AND it’s just for training! AND 30 days is MORE than enough per case study!
Most students don’t want to access Xero accounting software forever. Even business owners don’t really want to pay an ongoing fee for their accounting software – they want something else..
Two of Australia’s newest billionaires Mike Cannon-Brookes and Scott Farquhar have become wealthy because they created software that enables companies like MYOB manage a team of developers, designers and analysts in the pursuit of continuously adding enhancements, updating the software, fixing bugs and providing support for their MYOB Tax software via their company Atlassian, but I digress.
The reason for this post is because of obscure behaviour by MYOB regarding their essentials software and a recent upgrade they performed on the MYOB Essentials software.
End of financial year 2020, Covid19 still wreaking havoc around the world, shopping centre and even main street strip shops closed! This is the weirdest time of our lives for sure. We’ve also noticed a big increase in the number of students enrolling on the $20 per week payment plans for courses.
This announcement is for those in the bookkeeping industry who’ve trusted us for the last 2 decades (and a bit) to provide great quality pre-accredited bookkeeping courses in MYOB, Xero, QuickBooks and Microsoft Office.
I find it interesting to see the messages coming from both these companies. They seem to arrive at similar times and it shows that they are very closely watching each others digital marketing messages and fighting for your attention by revealing what they are doing for you, their clients.
This week Xero sent a message about cashflow forecasting and QuickBooks sent a message about their receipt scanning and data capture but which one is more important right now? I’ve attached the email message sent from each company for you to compare.
Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of.
We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business
It was in 2018 that I last wrote about Reckon One and how some of their software was far superior to Xero according to the ACCC. With competing priorities and updating our MYOB, Xero and QuickBooks course materials being our first priority Sage One and Reckon One Daily Transactions training course for tradies is now almost complete.
Reckon works with AutoEntry for receipt capture and their accounting software is also STP Payroll compliant so it’s a perfect low-cost accounting program for micro and small businesses like tradies but they’re missing one important feature..
Pardon the pun but it’s true, Sage One training course materials will now be included in the Bookkeeping Academy Training Course Package along with Xero Accounting, MYOB & QuickBooks.
Many bookkeepers use EzyLearn to keep up to date with the various accounting software programs now available and this latest announcement is for you. Training Course materials and support for Sage One and Reckon One.
I had a fantastic conversation with an EzyLearn student during the week. She enrolled into our Xero COMPLETE Training Course Package and love it so much she enrolled into MYOB, QuickBooks, Excel and more.
The course increased her confidence to apply for and get work after years of being out of the workforce and as a bookkeeper she now uses the courses as a resource for aspects of the software she needs to upskill on. The EzyLearn Affiliate Membership is designed for students like her.
When bank feeds were first introduced they were lauded as a software feature that would save small businesses hundreds of hours of work per week and they have definitely saved time, despite the apparent risks that have been published about how they can compromise your internet banking security.