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Xero Asks Nicely for Feedback using NPS, But EzyLearn Interviewed Xero Course Students via Zoom

If you’re looking into a business, maybe you’re thinking of buying a product from them, subscribing to a service, or even just doing a bit of research, one of the places you’ll want to go is the ratings and reviews page.

I’ve written before about how reviews and testimonials are more valuable than number ratings when it comes to revealing important things about a business but for medium and larger companies, who aren’t able to have a personal relationship with their customers, they have to rely on these ratings. They’re also used an opportunity to measure what matters to their clients.

One of the ways they do this is through Net Promoter Scores (NPS), and you’ve probably contributed to one even if you don’t know it!

Continue reading Xero Asks Nicely for Feedback using NPS, But EzyLearn Interviewed Xero Course Students via Zoom
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Engaging a New Worker? Here Are The Things You Need To Do, particularly if you’re classified by the ATO as a withholder:

There’s lots to do when businesses engage a new worker.  As an employer, you’ll be busy going through the onboarding process and showing your new employee the ropes, but there are other important things to do when you add a new member to your team.

Keeping accurate records complete with the right information is essential for businesses to maintain, and that means updating and adding data when engaging a new worker.  Here are some things to keep in mind as you go through this process:

Continue reading Engaging a New Worker? Here Are The Things You Need To Do, particularly if you’re classified by the ATO as a withholder:
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How Microsoft Word and Excel Training Can Improve Your Work Life

As part of our new initiative, EzyLearn Worklife, we’ve been speaking to EzyLearn graduates about their experiences with their course, and how they use the skills they’ve learnt in their work life.

One such student is Ian, who enrolled into both the Microsoft Word and Microsoft Excel Complete Training Course Packages in 2021.  He is also part of our Career Courses Membership, which gives him lifetime access to his course content and student support.

Ian works for Services Australia and we had a chat with him about his work, his course, and all things in between.  And he gave some great insight into just how valuable online training can be…

Continue reading How Microsoft Word and Excel Training Can Improve Your Work Life
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Our Students Have Been Talking – Here’s What They Have to Say

EzyLearn Worklife is a new initiative we’ve started this year, and it’s already proven to be a success!

We set out to hear from past students about their experiences with EzyLearn, and how they’re using the skills they learnt in their training in their work lives – and we’ve been hearing lots of interesting things from them.

From challenges they faced in their jobs, to skills they find help make tasks easier, we’ve been getting some amazing insight into the experiences of our students – and it’s only right we share them with you too!

Here are some of the things we’ve found from our Worklife interviews:

Continue reading Our Students Have Been Talking – Here’s What They Have to Say
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Attn: New Advanced Excel Certificate Course topics

Microsoft Excel Advanced Certificate Training Course - New Get and Transform Dataset and Power Query Training - EzyLearn Online

We’ve added some new training materials in the Advanced Excel course relating to getting and transforming data and using the Power Query. It’s very relevant in our current data driven environment where we have many sources of data that we need to make sense of. Employers are looking for good staff with Microsoft Excel Advanced Certificate skills. 

Power Query enables you to query large datasets from multiple sources and derive meaningful information and insights. Turn Excel into a Business Intelligence system or data analysis tool for research data! This NEW Excel Advanced Training Course material is available for FREE if you are a current student and for a very low cost if you’ve enrolled into Excel with us in the past. 

Continue reading Attn: New Advanced Excel Certificate Course topics
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Xero vs GoDaddy Website Hosting Company Accounting Software? Attn: New Minimum Viable Website Service

Xero to re-elect Steven Aldrich as non-executive director - online customer service and receptionist services - Xero online training courses

When you look at the two companies Xero Accounting and GoDaddy hosting companies are very similar. They both provide cloud-based solutions, for a subscription fee and have small businesses as their major clients. They are both in a very good position to provide accounting software for their customers.

One of the Xero Directors sold an accounting software program to GoDaddy in 2012 and at the time TechCrunch reported that Accounting software is a logical service for them to provide to their small business clients. What does it mean for the future though?

Continue reading Xero vs GoDaddy Website Hosting Company Accounting Software? Attn: New Minimum Viable Website Service
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Xero Learn. Xero software offered for $6 per month. Why are businesses paying $60+ NEW: RESUME REVIEW SERVICE

It’s interesting and exciting that Xero now offer their Xero Learn service to training course publishers like EzyLearn for $6 per month. This ongoing access to Xero Accounting software seemed exciting at first but then I realised that it’s just accounting software! AND it’s just for training! AND 30 days is MORE than enough per case study!

Most students don’t want to access Xero accounting software forever. Even business owners don’t really want to pay an ongoing fee for their accounting software – they want something else..

Continue reading Xero Learn. Xero software offered for $6 per month. Why are businesses paying $60+ NEW: RESUME REVIEW SERVICE
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Can you lose your job because of Microsoft’s productivity police?

Microsoft Office 365 Productivity Score for office support and administration tasks job description - online training courses Office Certificate Course (EzyLearn - recognised by employers)

Are you only using 10% of Microsoft Office? Are you taking 2 hours to do something that can actually be done in 30 minutes? Microsoft Office software had a feature that could identify your productivity score in reports to managers. 

The technology was designed as a sales tool for Microsoft to help identify software that could be utilised better at Microsoft corporate clients but it unveiled a whole privacy issue.

Continue reading Can you lose your job because of Microsoft’s productivity police?

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Is Xero Certification Valuable for Job Seekers or Contract Bookkeepers?

Xero Certified Partner Program exceeds 100,000 members - Xero Central Announcement - EzyLearn's Xero COMPLETE training Courses

Xero Certification is designed for contract bookkeepers to increase the number of customers who use and support the software. 

Like all “partner” programs offered by software vendors including MYOB and Intuit QuickBooks the purpose of these programs is to increase their “channel to market” but it may not always suit every student.

Continue reading Is Xero Certification Valuable for Job Seekers or Contract Bookkeepers?
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ATTN: Ongoing Course Access for $39 per year

Have you enrolled into more than 1 EzyLearn course since January 1st 2013? If so you’ll be thrilled with our newest learning service that will give you access to the newest versions of those courses once more!

EzyLearn Career Courses Membership is new in 2020 and enables you to have ongoing access and support for every course you have enrolled into.

Continue reading ATTN: Ongoing Course Access for $39 per year
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Office Academy gives Microsoft skills to all staff, online, remotely – NOW $200 OFF

paid on time reports for credit management accounting software

Do you know how to use Microsoft Word? Oh, yes.

Can you show me how to change the alignment of these paragraphs, put bullet points here and make the image aligned to the right side of the text? Um, I’ll give it a go. 

This is a common scenario in conversations I’ve had with students looking for office admin and support jobs. Some people think that just because you can type they can use Microsoft Word but that’s not the case and when I look at the high number of office jobs that require good data entry skills it makes these skills very important! Here’s our offer for October. Continue reading Office Academy gives Microsoft skills to all staff, online, remotely – NOW $200 OFF

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APOLOGIES to students on behalf of MYOB Essentials Accounting Software. Attn: MASSIVE update coming for MYOB Essentials Course Materials

MYOB-Essentials-Training-Course-case-study-big upgrade from MYOB to complete with Xero Accounting Online

Creating training materials for cloud-based accounting software is a continuous process of improvement. In fact it is much like the process that the software goes through in their Continuous Innovation & Continuous Delivery process

Two of Australia’s newest billionaires Mike Cannon-Brookes and Scott Farquhar have become wealthy because they created software that enables companies like MYOB manage a team of developers, designers and analysts in the pursuit of continuously adding enhancements, updating the software, fixing bugs and providing support for their MYOB Tax software via their company Atlassian, but I digress. 

The reason for this post is because of obscure behaviour by MYOB regarding their essentials software and a recent upgrade they performed on the MYOB Essentials software.

Continue reading APOLOGIES to students on behalf of MYOB Essentials Accounting Software. Attn: MASSIVE update coming for MYOB Essentials Course Materials
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Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

Work remotely from home using data entry, customer service and sales agent skills training courses M

Customer service is an expectation that has changed massively over the last 5 decades and technology is a big influence in how well companies perform AND what customers expect. 

My first experiences of customer service involved talking to a person at the counter at the local corner shop. I pointed to what I wanted, knew what the price was and handed over the money. We all smiled and I walked away with a bag of lollies. Things are different these days but customer service is more complex and more important. 

Despite the complexity customer service software makes it much easier to manage at your business website. Continue reading Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

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How do you feel about learning something new?

Mixed emotions learning bookkeeping & Payroll - FREE Samples, trials and Discounts with EzyLearn Office Admin, MYOB & Xero Certificate Courses - career academy

Some people love learning new things other people not so much but whether you enjoy it or not it’s frustrating and challenging so you have to keep the end goal in mind!

We’re exploring new technology every month and my latest challenge involves some very technical tasks relating to VoIP telephony for our business phone systems. In the end I know it’s going to be worth it.

If you need to upskill to work remotely from home it’s a great time to learn how to use MYOB Essentials, Xero Accounting & QuickBooks Online. If you are applying for the many government jobs that are available you’ll need data entry and Microsoft Office Essentials skills. Get some of these skills for FREE!

Here are some extra reasons to choose EzyLearn. Continue reading How do you feel about learning something new?

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Learning Xero Will Help You Run An Online Business

Intuit QuickBooks Online mobile application superior to Xero Accounting smartphone app - online training courses EzyLearn

Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of. 

We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business

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Buying an Online Business: What is it worth?

Start or buy an online drop shipping business using Shopify and Oberlo - online training courses to work remotely from home - EzyLearn

I’ve been speaking to an ex-corporate employee from the US lately and we were talking about buying an online business. It’s something that I have spoken with people about a lot but it seems to be more relevant now that we’re all stuck at home!

The common words online business buyers and sellers use are “drop shipping”, “affiliate marketing”, and “advertising revenue” and they are synonymous with Google and Amazon. It’s little wonder these companies continue to grow during the Covid19 crisis, but there is lots more to consider.

Continue reading Buying an Online Business: What is it worth?