We’re so used to everything online being available all the time that we don’t think about the risks associated with a website being down. Xero experienced a MASSIVE issue relating to the ability for their users to login and use the software on the 27th July 2021. This meant that
Invoices couldn’t be created
Pay runs couldn’t be made
Accounts Receivable staff couldn’t see if customers had paid
Accounting staff couldn’t use Xero for their work
We all take for granted the benefits of having multiple staff logging in at the same time from different locations as well as automatic backups of our information, but this issue lasted from 8:25AM until 7:04PM – that’s 12 hours!
Xero is transparent about any issues and fixes about their software so you can see exactly what happened that day.
I find it interesting to see the messages coming from both these companies. They seem to arrive at similar times and it shows that they are very closely watching each others digital marketing messages and fighting for your attention by revealing what they are doing for you, their clients.
This week Xero sent a message about cashflow forecasting and QuickBooks sent a message about their receipt scanning and data capture but which one is more important right now? I’ve attached the email message sent from each company for you to compare.
Let’s face it, when you can manage your finances from anywhere, using your phone to scan receipts and Xero Accounting to code them and store them in the cloud one of the hardest parts of managing a business is taken care of.
We’ve all been able to call, text and email from our mobile phones and use online marketing tools like Google Ads and Facebook for social media so when you finally get your back office tasks migrated to the cloud it’s easy right? Well, that’s what the marketing hype says anyway, but things aren’t that rosy really, are they? Continue reading Learning Xero Will Help You Run An Online Business
Xero have been a looming threat for MYOB’s establised AccountRight accounting program for many years already and there is persistent reason for most people – it’s still an application that needs to be installed on your device – whatever that device is.
Changing accounting systems for an established business is like changing banks. You need to make sure all your new services and accounts are setup and working correctly and then change all your paperwork and systems to make sure the old ones aren’t used any more. Then you’ve got to let everyone who needs to know, know.
It’s easy to say but a fair bit harder to do but more and more companies are making the change from MYOB to Xero. Here’s what we’re building to help