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The most common office admin & support jobs

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The most common jobs for office admin and office support require confident knowledge of Microsoft Office and MYOB or Xero for bookkeeping tasks.

The office admin role is the person that connects most of the other business roles, including

  • customer service,
  • sales and
  • accounts.

This means you’ll be speaking to existing clients about the administration tasks involved in their purchase, while also coordinating with other employee of the business to help complete the services.

In the building and trades industry you’ll be helping with paperwork relating to their building project.

Office admin jobs require good communications skills because you may not know the answer to all your clients questions but you are the first person they speak with. You’ll need to correspond with other parts of the business to ensure that the client has the information they need.

Get office admin jobs with basic bookkeeping training

This can include scheduling meetings, allocating meeting rooms and reminding clients and technicians about appointments, most of which is done using Microsoft Outlook.

This role can get even trickier when you are also the person following up for payment! You may need to be nice and friendly to maintain a good client relationship while also being stern and enforcing the business credit management policies.

Combined Office Admin Course and Basic Bookkeeping Training

The office admin training course

The Office Admin Course includes training in Microsoft Office as well as MYOB & Xero Training for daily transactions.

If your employer supplies complex solutions which involve project management and many different milestones one of your first tasks will be to collect information about the customer needs from the sales person and provide them with a quote or tender that is created by an experienced estimator.

Your role might be to convert complex information into a glossy brochure or proposal that makes it easier for the client to understand.

If you are preparing this information for a sales person to present you may also need to condense it into a slideshow presentation using Microsoft PowerPoint.

Read more about Office Admin Job Descriptions and Training Course outcomes

Difference between Office Admin and Business Admin

Office admin courses and business administration training course and qualifications

If you want to climb up the ladder where you work or find a higher paying office admin job you should explore some of the requirements for business administration jobs. This previous blog posts explores actual job ads and requirements for staff.

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Business Office Administration Training to find Remote Work

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I recently wrote about the Internship opportunities for selected business and office administration training courses – this work can all be done online, remotely working from home.

One of the best things about running an online training business is that we can deliver our courses to the thousands of students who live in remote parts of New South Wales, Victoria and Queensland and the rest of Australia!

Read on to discover how you can up-skill and learn how to become a remote working virtual assistant performing business and office administration work from your own home

Continue reading Business Office Administration Training to find Remote Work
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Have we spoken yet?

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The most rewarding conversations I have is with EzyLearn graduates who’ve completed our courses and then gone on to manage their finances better or get an accounts job. I’ve been speaking to a lot of EzyLearn students lately and there is a consistent theme in most conversations – “what on earth is going on with the price increases for everything“.

I thought that the Covid-19 era was going to be the most challenging period because of all the disruption to our normal lives. I’m not sure if you have discovered the same but one of the best results was that more people started working from home or negotiated partial work from home arrangements with their employer.

The real disruption of The Pandemic is that we are NOW all paying the price of it with inflation and interest rates!

Continue reading Have we spoken yet?
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Welcome to Bookkeeping Academy Member: Gina Diprose

MYOB and Xero Bookkeeping and Training with Gina in Tasmania - Bookkeeping Courses

I wrote about the Bookkeeping Academy membership a couple weeks ago and how it’s our aim to help our students get discovered for bookkeeping work after they complete their course.

Gina has 10 years experience in every aspect of operating and managing a tourist and caravan park in her home state of Tasmania and she loved the bookkeeping side of the work so much she wants to do it for other businesses.

She learnt how to use Xero and loves how it means she can do the work from anywhere – even Zeehan in Tasmania’s west.

Continue reading Welcome to Bookkeeping Academy Member: Gina Diprose
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I think I found the perfect job for you

Remote workers can roster support staff for NDIS care workers - NDIS Bookkeeping Courses using Xero and MYOB - EzyLearn

The perfect job is working from home doing office admin one day a week, yes? Most bookkeeping course graduates would agree that this is the perfect client. It means you have up to 4 days available where you can get other ideal clients and it means you work online with no need to travel (or dress up!).

This job is also involved in the growing NDIS sector so you’ll learn some great skills if you haven’t worked in the sector before. You must have experience working as an admin support person and be setup to work effectively from home.

Continue reading I think I found the perfect job for you
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Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course

Freshflow water filter replacement cartridges for home water filter systems and office water coolers display - Microsoft Office Training Course Case Study

Ever since I have been in business I have been told about the power of “personalised” marketing messages. Back then it was about sending a personalised letter to customers about something they’re interested in or have purchased in the past. I was running a water filter and cooler business and we had retail customers as well as business customers. That’s when I realised the power of a database.

If you are new to any industry people don’t know you and it’s your job to get to know people and build up a database. The most common way to do this is to advertise, get leads and speak to people – but only 3% of people are ready to buy right now so it’s important to stay in touch with them and most people do that with an email marketing system like MailChimp.

If you an existing business with lots of customers but times are quiet you can also use the customer data from your MYOB and Xero accounting file to connect with people.

Continue reading Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course
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1$ per month alternative to Xero just for invoices and daily transactions

If you are looking for computerised, online accounting software now is a great time. Just doing a Google search for comparisons between MYOB and Xero will reveal a flurry of ads to capture your attention.

Many micro businesses with one main worker/contractor etc just want to keep track of quotes, invoices, purchases and payments and there are some pretty cheap options available – cue… BillCue.

Continue reading 1$ per month alternative to Xero just for invoices and daily transactions
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Match these Office Admin & Accounts jobs with the courses to help you get them

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Someone made contact with us to find out which data entry and office admin courses they need to do to get a job using MYOB. It’s logical to want to know which courses will give you the skills for specific jobs so we put these guides together.

Continue reading Match these Office Admin & Accounts jobs with the courses to help you get them
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FREE Training Courses for Career Builders

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Are you enrolling into an MYOB or Xero Bookkeeping Course or Microsoft Office Course and are currently employed? You’ll get access to some FREE Student Inclusions when you enrol into a Complete Course or Combination.

EzyLearn’s FREE Student Inclusions give students more value in their careers and the work they do and there is a different offer for you depending on your situation.

Continue reading FREE Training Courses for Career Builders
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FREE Courses for Job Seekers who enrol into MYOB, Xero and Excel Complete

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If you have enrolled into a course with EzyLearn be sure to check out these FREE student inclusions.

We’re creating and updating our online courses every month and we’re listening to feedback from students to understand what they need. We’re even paying EzyLearn graduates for their expertise in the work they do. If you want to see how you can earn money using your expertise check out the LIFELONG Learning Hub in the Learning Site or reach out to our support team.

Continue reading FREE Courses for Job Seekers who enrol into MYOB, Xero and Excel Complete
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Does it feel like you’re knocking your head against a brick wall and not getting job interviews?

ATS match rates for Job Applications for Accounts job requiring MYOB and Xero skills - the Career Academy for Bookkeeping Certificate graduates from Ezylearn

I was speaking with a job seeker recently and she was telling me that she had applied for hundreds of jobs and tried dozens of employment sites but got NO job interviews. I mentioned to her that the employment rate is very low at the moment and that there is a lot of demand so she might do all right if she keeps trying.

What I copped next was flurry of expletives about how the Government is making up lies and that there are no jobs available. This lady continued to bend my ear until I had to excuse myself politely.

The problem that most people have with the Job Application Process is that they’re not practiced at it. There is a method and process to follow when applying for jobs and if you approach it with desperation or you get frustrated you lose sight of how you come across to the employer.

The employer is simply following a process to find the best potential job applicant and they want to make sure they get it right. Need help in the job search and application process? That’s where the Career Academy from EzyLearn come in.

Continue reading Does it feel like you’re knocking your head against a brick wall and not getting job interviews?
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Household Budget using Microsoft Excel Course: Track Interest Rates, Expenses & Income

Learn how to use Microsoft Excel in our Beginners, Intermediate and Advanced Excel Training Courses

A household budget can keep you sane in times when major expenses are fluctuating. It is a requirement if you are applying for a housing loan and if you want to borrow to invest in an online business but it can also show you very clearly if you need to find new sources of income or get rid of some expenses.

If you have found yourself subscribed to too many online streaming services or software programs that you just don’t need or use your budget can help you identify those expenses.

Same goes with debt repayments for phones, household items or motor vehicles.

There are two budget templates in the Microsoft Excel Intermediate Training Course – one for your personal income and expenses and one for starting a small business.

Continue reading Household Budget using Microsoft Excel Course: Track Interest Rates, Expenses & Income
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Microsoft Excel & Xero Bookkeeping COMPLETE Training Course Package is Now Here

Training Course ad in Manly Daily for Microsoft Excel, Website Design, MYOB - Ezylearn

You may be asking WHY it has taken us so long to create this training course COMBINATION package considering that Xero and Excel go hand in hand for all things financial and accounting?!

Xero is fantastic for keeping track of all of your financial transactions for a business and Microsoft Excel is still the preferred choice by most bookkeepers and accountants for producing reports and working with the data that comes out of Xero.

The versatility of Excel as a spreadsheet means that you can do so much more with it than just make sense of the financial information from your Accounting software. One case study in our Microsoft Excel Courses comes from our own experience about scheduling courses, trainers and training rooms for enrolments when we had a training centre in Dee Why NSW.

Continue reading Microsoft Excel & Xero Bookkeeping COMPLETE Training Course Package is Now Here
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What % of expenses can you claim to reduce your taxable income?

Working from home and claiming expenses using Xero & MYOB software training courses

We’ve received lots of training course inquiries from new business in this last couple of months and a question that came up recently was “do you have a course that explains how much I can claim”. The person was asking about how much of the cost of their car can they claim as an expense because they use it for their business.

The answer to this question reminded me of how “flexible” the taxation laws are in Australia. You can “claim” any amount that you want and unless you are audited by the ATO you could possibly get away with it!!

The correct way is to determine how much of your costs are actually associated with your business and use that percentage. The ATO goes on to explain how to do this in detail.

Continue reading What % of expenses can you claim to reduce your taxable income?
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Pick and Choose from Ideal Bookkeeping & Office Admin Jobs Everyday via Email

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There are dozens of new office admin & bookkeeping job ads EVERY day, even for remote workers! Find out how to get them via email

When you’re serious about finding a good office administration or bookkeeping job it pays to have alerts set up on the most popular job search sites. Job alerts save you a lot of time by not having to manually search the same criteria each day, and ensure that you automatically receive email notifications as soon as new jobs become available.

Job alerts also allow you to find out what employers are looking for right now and which tasks they need their job seekers to perform.

With this information you can refine your searches even further to find the jobs most suited to your skills and experience, and then use the criteria to match skills in your resumé and job applications.

Continue reading Pick and Choose from Ideal Bookkeeping & Office Admin Jobs Everyday via Email
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Intuit (QuickBooks) Buys Mailchimp! – Marketing Will Finally Speak to Accounts.

Intuit (the maker of QuickBooks, an online accounting software for small-businesses) has recently announced a new purchase that could see them breaking into the ERP world of business software. Mailchimp is now owned by Intuit!

Although they’re not huge in Australia, Intuit is trying to compete with the likes of Xero, whose add-on software integrations have extended its functionality and made Xero a powerful business administration system for Aussie small businesses.

Mailchimp is a marketing automation platform for small businesses and ecommerce, mainly focused on email marketing campaigns. I wrote a couple years ago about how digital marketing tasks seem to be creeping into the job descriptions for office support and admin staff.

Let’s have a look at what Intuit’s acquisition of the world’s largest marketing automation platform means:

Continue reading Intuit (QuickBooks) Buys Mailchimp! – Marketing Will Finally Speak to Accounts.