When I operated training centres in Sydney most of the sales were made by phone. We’d advertise our course in the local paper, highlighting our phone number and encouraging students to call and enrol into a course. It was labour intensive and not that secure when you think that we were taking down students credit card details over the phone.
Then we introduced learning on demand where students could learn any topic they wanted during our opening hours and we introduced our first online form to take enrolments – the results were miraculous. We’ve subsequently made many changes to that form since then.
We didn’t have to be in the office to take enrolments, students could enrol whenever they were ready and we had a central database of all our students and the courses they enrolled into. Best still, this information was all emailed automatically into our Customer Service software system. You can now learn these skills in the Microsoft Forms Course.
There are so many reasons to use an online form but here are just a few of them.
Integration and automation: Online form platforms often integrate with other software and tools, allowing for seamless data transfer and automation. This can include integrations with customer relationship management (CRM) systems, email marketing platforms, or payment gateways, saving time and effort.
Overall, online forms offer efficiency, accuracy, cost savings, accessibility, and enhanced data management capabilities compared to traditional paper-based forms. You can learn about these benefits in the Microsoft Forms course.
The first online form builder I used was called Wufoo and the magic with this form builder was that we could embed some HTML code into a page on our website and the form would appear on that page.
We could then embed the form on another page and any number of other pages and the same form would appear no matter where we embedded it.
This meant that we could make one change in the online form builder and the resulting changes would automatically appear on those pages without any need to go to each page to make the change – this seemed like absolute magic!
The beauty of Microsoft Office forms is that the data entered into the forms can go directly into a Microsoft Office Excel spreadsheet that can be shared with multiple collaborators. This means that orders and entries can be acted on quickly resulting in great customer service.
I admit that I am a Google user in most the applications I use and Google offer their very powerful Google Forms alternative but a lot of people I speak to prefer the user experience they are familiar with using Microsoft products. In typical fashion Microsoft make their online form builder available as part of the Microsoft Office Suite of programs so you don’t need to pay any extra money.
Pre enrol into the Microsoft Forms Course now and you can have a say in some of the features we include in the course – let us know how you want to use Microsoft Forms in your business.
Online forms are used for almost anything where you need to collect someone’s details. According to Microsoft the popular, trending uses include:
These Online Forms can become addictive once you get used to them and you may find that there are a dozen forms that you can use in your business that would massively improve your systems and procedures.
The Office Academy COMPLETE training course package is what we call a Combination package and includes every course we have in how to use Microsoft Office. It now includes the NEW Microsoft Forms Course for no extra cost.
If you are a Career Academy Course Refresher member and you enrolled into the Office Academy package in the past you also get access to this new course for no extra cost.
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