News

Aldi specials all the way down to the toilet

One success story worth watching in Australian grocery retailing is Aldi. With their special buys, weekly catalogue and well known overseas brands (that no one knows here) they have an unbelievable advantage in price and differentiation.

One thing they did that really stood out to me a couple years ago was their $299 toilet offer, including installation. Who else includes installation as part of the sale of something that NEEDS installation!

Harvey Norman do and both operate a certain way to do it.

The tricky parts of this marketing strategy are:

  • Installation quality can vary from site to site
  • Installation issues can vary massively depending on how old the home is
  • Co-ordinating plumbers in every suburb is a huge job
  • Managing the ordering of trades for new purchases is a customer service hot spot

Aldi nailed it all and provided a good quality product and service. How do I know? I tried it out!

Business Course – How to create a Perfect Joint Venture

Learn how they created a Joint Venture that enabled them to sell a product that is normally delivered and installed by a trades person.

Not only did they sell a good quality product at a good price but they also helped their Joint Venture partner earn some money too.

One of the biggest risks that trades people have is credit risk, particularly the credit risk of supplying a product AND a service and copping the risk on both items.

The Xero Beginners Course includes training on Credit Risk to help reduce it.

Harvey Norman and Aldi use “perfect scenario installations” to sell their products. Very few installations are perfect so most people will need extra services and that is how both parties benefit from the Joint Venture.

Digital Marketing, Customer Service and Sales Training

Creating the perfect marketing offer is a strategy to increase sales but the follow through and communications from your team is what makes it successful.

The Targeted Ads, Customer Service and Training course gives you the knowledge and tools to create marketing strategies that provide results that you can measure.

It is built for micro businesses who sell products and services and one of the case studies is someone starting a bookkeeping business.

See the Special Offers, Customers and Sales Training Course

Steve Slisar

Steve Slisar has been training people how to use computers since 1994, opened a training centre in 1999 in Dee Why and by 2005 had 3 training centres and created over 35 individual courses that include Screen videos with audio commentary, training workbooks for those who prefer to read to learn, and exercise files that are used with the tasks in the workbooks so you get practical experience in the software you are trying to learn. Now the creator of 5 of the most popular online MYOB training courses in Australia.

Recent Posts

Xero gives itself a 90% high distinction – users disagree

Have you seen the recent ads promotion 90+ % approval from their customers? The claims…

3 days ago

Intuit QuickBooks Course updates coming – features and navigation changes

Intuit is hunting for ways of helping their software become more relevant to Australian small…

6 days ago

Another price increase from Xero – 4 straight years of price increases sends social media mad?

It's interesting how negative the sentiment is on Linkedin and Facebook when you start seeing…

2 weeks ago

The election for accounting software is now on

Have you noticed the social media ads for Reckon, MYOB and Xero? It's 2 months…

3 weeks ago

What is the cheapest way to learn Xero and Microsoft Excel

Learning how to use Xero for specific tasks is easy. There are dozens of videos…

4 weeks ago

Office Admin Workers Day – gift ideas for staff

Office admin workers are the key employees which keep every business running, large or small.…

1 month ago