Customer service is an expectation that has changed massively over the last 5 decades and technology is a big influence…
I was speaking with someone who recently applied for call centre work for NSW Police and they were surprised at…
Great customer service doesn't just happen. HOW TO PROVIDE REALLY exceptional customer service is just one of the modules covered…
In a recent post we talked about how you can use referral marketing and LinkedIn to market your business to grow…
In our Small Business Management Course, you learn all about starting and managing a small business. One thing we don’t…