Great customer service doesn’t just happen.
If you’re unsure about what makes up the kind of customer service people rave about, then perhaps you should look into our EzyStartUp Course.
HOW TO PROVIDE REALLY exceptional customer service is just one of the modules covered in our
EzyStartUp Course which teaches you all about how to start up your own business.
We handpicked this inclusion as our experience is that, time and time again, good, nay
excellent customer service goes a long way to ensuring a business has longevity. Continue reading Don’t Wing It With Customer Service – Plan It
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We are thrilled that our customers appreciate our attention to good, old-fashioned customer service.
In a recent post we talked about how you can
use referral marketing and LinkedIn to market your business to grow your customer base. But once you get those new customers, the most important thing is making certain you keep them.
Great customer service is the key to ensuring you always have a happy customer. Providing consistently good customer service and being courteous to people in the way you communicate with them, be they suppliers or contractors, as well as customers, is also highly beneficial to your business
in other ways. Continue reading Thanks For Loving Us
It may be difficult at times, but it really does pay to be nice in small business.
Small Business Management Course, you learn all about starting and managing a small business. One thing we don’t teach, however, is customer service.
In fact, it’s often said that the golden rule of customer service is that the customer is always right, even when they’re wrong.
But what happens with your suppliers, when
you’re technically the customer — does this give you free reign to be as demanding as you like? Or does it pay to be nice? Continue reading Do You Really Need to Be Nice in Business?