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People are interesting aren’t they?
I recall when we opened our first Sydney training centre how I took people through a needs analysis to determine what they knew and didn’t know. I could quickly see the difference between what people say and what they do.
We were doing most of the training for clients of Commonwealth Rehab Services when the Internet was in it’s infancy and lots of people were learning about how to send an email!
Continue reading I’ve never actually done it