Tag: office admin course

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Forms, Forms and more Online Forms!

Creating Forms in the Microsoft Word Intermediate course for Microsoft Office admin training courses - EzyLearn

Do forms frustrate you? I’ve come to learn that forms are critical to organise and systemise a business. They’re an orderly way to collect relevant information for the different admin tasks of a business.

Without forms you’ll have a messy filing system or an Inbox that is so full of confusing information that you’ll spend half your time just looking for thing!

Different uses for online forms

checklist for job interview questions for bookkeepers

We use forms for tasks like:

  • Enrolling into an online course
  • Customer feedback
  • Online course enquiries
  • Surveys
  • Free training course samples
  • Requesting a certificate
  • Joining one of our Career Academy services

When you think about forms the concept is pretty simple really – you just use a program like Microsoft Word to create a form and then hand it to your clients to fill in, right? WRONG

Most forms are completed online these days so you need a specialist form builder that enables you to collect the information from anywhere (usually your website).

Online form builder benefits

Using online forms in your business means you don’t need to do the data entry, your customers do. This makes the information accurate and takes away unnecessary work for your staff – and that is called productivity. It also makes it easier to get that information into other software programs used in your business.

Xero became a massively successful bookkeeping program because of the hundreds of software programs that integrate with it. Learn about some of the popular Xero integrations. Integrations enable information to be shared between different software programs.

Using an Online Form Builder enables you to do the same with information that is collected using your form.

Microsoft Forms Training Course - Build online forms for surveys, orders, opinions etc - Learn with EzyLearn Career Academy

Microsoft Forms is an online form builder that enables you to

  • create forms for anything,
  • embed them into your website and then
  • enable support and admin staff to access this information from anywhere.

The Microsoft Forms course is included for free with the Microsoft Office Academy training course package.

Typical Online Form Scenario

A typical use for online forms is:

  1. Collect customer details
  2. Sending the mobile number to an SMS authentication service
  3. Once authenticated, sending those client details to an email marketing system like MailChimp
  4. Have an email sent to an email support ticketing system (like Zendesk)
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The most common office admin & support jobs

the perfect administrative executive assistant office manager learn online courses training

The most common jobs for office admin and office support require confident knowledge of Microsoft Office and MYOB or Xero for bookkeeping tasks.

The office admin role is the person that connects most of the other business roles, including

  • customer service,
  • sales and
  • accounts.

This means you’ll be speaking to existing clients about the administration tasks involved in their purchase, while also coordinating with other employee of the business to help complete the services.

In the building and trades industry you’ll be helping with paperwork relating to their building project.

Office admin jobs require good communications skills because you may not know the answer to all your clients questions but you are the first person they speak with. You’ll need to correspond with other parts of the business to ensure that the client has the information they need.

Get office admin jobs with basic bookkeeping training

This can include scheduling meetings, allocating meeting rooms and reminding clients and technicians about appointments, most of which is done using Microsoft Outlook.

This role can get even trickier when you are also the person following up for payment! You may need to be nice and friendly to maintain a good client relationship while also being stern and enforcing the business credit management policies.

Combined Office Admin Course and Basic Bookkeeping Training

The office admin training course

The Office Admin Course includes training in Microsoft Office as well as MYOB & Xero Training for daily transactions.

If your employer supplies complex solutions which involve project management and many different milestones one of your first tasks will be to collect information about the customer needs from the sales person and provide them with a quote or tender that is created by an experienced estimator.

Your role might be to convert complex information into a glossy brochure or proposal that makes it easier for the client to understand.

If you are preparing this information for a sales person to present you may also need to condense it into a slideshow presentation using Microsoft PowerPoint.

Read more about Office Admin Job Descriptions and Training Course outcomes

Difference between Office Admin and Business Admin

Office admin courses and business administration training course and qualifications

If you want to climb up the ladder where you work or find a higher paying office admin job you should explore some of the requirements for business administration jobs. This previous blog posts explores actual job ads and requirements for staff.

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Have we spoken yet?

Accounting Tutors - online Xero, MYOB, QuickBooks, Microsoft Office Excel, Word training courses - compare airtasker, gumtree, applied education, SpotED

The most rewarding conversations I have is with EzyLearn graduates who’ve completed our courses and then gone on to manage their finances better or get an accounts job. I’ve been speaking to a lot of EzyLearn students lately and there is a consistent theme in most conversations – “what on earth is going on with the price increases for everything“.

I thought that the Covid-19 era was going to be the most challenging period because of all the disruption to our normal lives. I’m not sure if you have discovered the same but one of the best results was that more people started working from home or negotiated partial work from home arrangements with their employer.

The real disruption of The Pandemic is that we are NOW all paying the price of it with inflation and interest rates!

Continue reading Have we spoken yet?