Category: Student Support

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We’re real people, really!

mums returning to work looking for online MYOB and Excel training course to upskill to find workThere are many questions that we get asked each day and one of them is “Can I start the course tonight?” I’m writing this blog to let you know that we are all people at EzyLearn and if you have an urgent need we’ll try to help you.

Rowena called and asked this question today because another company that was advertising an MYOB online training course was experiencing difficulties with the person that manages their online system, they couldn’t even get her enrolled and started!

The good news is that there are several EzyLearn team members that can get you started and using our online training system and we manage the whole process ourselves.

Why is this important? and why do I blog about it? Because we promote “Enrol today and start by 5pm tomorrow”. We actually perform enrolments EVERY DAY and we only make the “5pm next business day” promise as a safety net if we get excessively busy.

We also say that “our online training courses are the best online training offer in Australia” and what this means is that we offer EzyLearn ANSWERS and the Student Community and Tutor Support because we are constantly adding content to our MYOB, Excel and WordPress courses. If you are one of our students and there is a topic you are experiencing that is not covered in our course content, we will commission the relevant expert to create a training guide and make it available to you!

Oh, and have a great Easter long weekend. Remember you can enrol today and start after Easter if you want.

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MYOB Training Course and Support – bank reconciliation

MYOB Training Course - Undo Bank Reconciliations using MYOB version 2011In January 2012 we introduced the Student Community and Tutor Support service and we’re announcing some new training guides that have been placed in the Student Support area.

Bank Reconciliation can be a tricky task to master, and that is before you master the motivation to get started! We have a project in our MYOB Bank Reconciliation course where you have to create a new company file, import accounts and transactions and perform a bank reconciliation. It’s a lot like a real world scenario and it causes some grief for existing students so we added an extra guide to help.

Student Support for online MYOB, Excel and WordPress coursesWe’ve also receive requests in our EzyLearn ANSWER service from students who want help and instructions on how to email invoices using the latest version of MYOB (version 2011) so we have created a guide about how to do it.

Stay tuned for more Student Support Guides over the coming weeks. Enrol to start now and learn at your own pace. Take advantage of LIFETIME student course access and great student support features like EzyLearn ANSWERS and our Student Community and Tutor Support.

 

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Having problems with bank reconciliations using MYOB AccountRight Plus version 2011?

Sometimes we use the EzyLearn Blog to inform readers about modifications to our MYOB online training course. We’ve received feedback in the MYOB Support area from students that elements of our MYOB Bank Reconciliation course are coming up with errors when they use the most recent version of the MYOB software.

Bank Reconciliation using MYOB version 2011

One of the great aspects about coming across problems in a course is that it replicates the type of problems you’ll experience in the workplace or while managing your own business. Jacci, our resident BAS Agent has gone through the steps in the course and identified potential issues. She has written up a concise guide that is now included in the bank reconciliation course (#503) to help you balance the books using MYOB.

Online training and support for MYOB, Microsoft Excel, WordPress and moreIf you come across problems or issues please feel free to use the EzyLearn ANSWERS service we launched in May 2011. It is part of our growing support options for students. If you operate a small business and want to know something or if you come across an issue that is not covered by the training in our existing course let us know because EzyLearn courses are LIVE courses, they are growing every month with new content that you don’t have to pay extra to use.

online training and support for MYOB, Microsoft Excel, WordPress website design and moreOh, before I leave you on this blog post I want to highlight our new student support option we launched last month – Tutor Support and Student Community – it’s a way to connect with other students and have direct contact with our professional tutors who have real life experience using the software in their daily business life.