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Getting paid seamlessly, online
WITHOUT SOUND CREDIT management processes, any business can come asunder.
Credit management, in a nutshell, is the process of ensuring your customers pay you on time, every time, of which technology has played a big part.
Cloud accounting, for example, has sped up the time it takes a business owner to create and send invoices to their customers, which smartphone and tablet accounting apps has further aided too.
But the next frontier, and it’s one that QuickBooks is already pushing with its PayPal partnership, is seamless online payments.
Businesses have been able to set up payment gateways in their accounting software for sometime, using PayPal (or Stripe or Braintree or many more in the US), for sometime. The downside, of course, is that you’re charged a fee each time your customer uses one of these services.
This is fine if you run an online shop, because you can incorporate the fee into the price of your products. It’s not so great if you offer professional or other services that may vary in price customer-to-customer, project-to-project. Hence, the PayPal-QuickBooks partnership was such a game changer.
Again, this option has been around for a while, with Xero and QuickBooks especially, but was only recently added to MYOB. It’s not dissimilar to the payment gateways feature we mentioned above, only it enables customers to pay your invoice securely and quickly directly from your invoice, with just the click of a button.
According to QuickBooks, this option has seen businesses paid two times faster than if they had to manually, by logging onto their internet banking and creating the payment themselves.
These are the latest players in seamless payments, and they specifically relate to payments made by tapping or waving mobiles devices (smartphones, tablets, smartwatches) at a EFTPOS machine.
Currently, the Apple Pay is only available to AMEX customers, while Android Pay is available to customers of the ANZ, Bendigo Bank, Macquarie Bank and most credit unions.
If you accept credit card payments in person, and you’re EFTPOS terminal has the option for customers to tap or wave their cards to make a payment, you can also accept them from connected smart devices.
Getting paid by your customers as quickly as possible is a crucial component of maintaining a healthy cash flow for your business.
This also forms the basis of any good credit management system.
If you need help with your credit management, ask your bookkeeper if they also provide this as a service, or search the National Bookkeeping directory to find a bookkeeper who does.