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Which of these jobs do you want?

Who cares if you have an Advanced Certificate in MYOB and Xero - Online Xero & MYOB courses with practical tasks - EzyLearn

We’ve just updated our Job Outcomes page to showcase some of the jobs that EzyLearn students apply for. Most of our graduates are looking for Office Admin or Business Admin jobs but others want to start their own business.

MYOB and Xero Courses along with Microsoft Office form the foundation software skills required to perform these jobs but one of the most overlooked roles is that of a Receptionist or Customer Service person.

Advanced-Certificate-in-Business-Administration-Training-Course-Finding-and-Getting-Your-Ideal-Clients

There is a huge responsibility in being a receptionist because in many ways you need to know a lot about various parts of the business and the right employees to refer callers to. Imagine you have just started a receptionist job and you can people calling all day long about accounts, sales, technical issues and how their project is progressing!

Now imagine you are running your own small business as a remote contractoryou have to know it all!

Explore the Job Outcomes page and let me know if you think we should be adding anything to one of the job types.

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Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

Work remotely from home using data entry, customer service and sales agent skills training courses M

Customer service is an expectation that has changed massively over the last 5 decades and technology is a big influence in how well companies perform AND what customers expect. 

My first experiences of customer service involved talking to a person at the counter at the local corner shop. I pointed to what I wanted, knew what the price was and handed over the money. We all smiled and I walked away with a bag of lollies. Things are different these days but customer service is more complex and more important. 

Despite the complexity customer service software makes it much easier to manage at your business website. Continue reading Customer Service: Important Skills for Data Entry, Office Support and Accounts Jobs

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Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants

NSW Police Force Call Centre Jobs need training in data entry and beginner level Microsoft Office Word & Excel Courses - Customer Service Training

I was speaking with someone who recently applied for call centre work for NSW Police and they were surprised at how much of the testing performed at the group interviews required data entry and Microsoft Excel skills.

Microsoft Office skills are important to get office support or admin jobs but even more so now that employees are working remotely from home using their computer. If you need help on that front we offer FREE data entry and absolute beginner level skills in Word and Excel.

Continue reading Data Entry and Microsoft Office Skills: Important for NSW Police Call Centre Work and Virtual Assistants