MYOB Unlimited Offer Not Really Fair

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I WAS DOING SOME research about MYOB’s large and confusing product suite recently, when I came across the word “unlimited”, followed by an asterisk.

I thought this was odd, since I didn’t think the word “unlimited” required much more explanation — doesn’t it, after all, mean inexhaustible, limitless, boundless, and so on?

It turns out there ARE limitations around MYOB’s products — and it relates to bank feeds. They are subject to a fair use policy, but the downloaded document doesn’t actually quantify what constitutes “fair use”, so our team had to go and do a little digging.

What is “fair use”?

The term “fair use” has been unusually co-opted by companies and businesses, usually telcos and ISPs, to put some limitations around their “unlimited” product plans. Traditionally, “fair use” referred to copyright, and the use of texts — be they music, films, books, etc — in a manner that is considered fair. I was involved in a VoIP telephone business when a company from the US called Fonality made a HUGE running dive into the Australian telecom market with fixed cost plans when it was still new to Aussies.

They offered an “Everything’s Included” package based on a fixed cost per line and it too was based around a “Fair Use Policy” which you had to dig really deep to find and understand. The most common example I’m aware of is for Internet access by gamers who use an incredible amount of download data compared to most people and I understand that their usage may be unfair but I also think this type of clause in a product offering is very UNFAIR — particularly on your competitors (who would probably happily match it!).

In copyright law, brief excerpts of copyrighted material may be used verbatim for the purposes of criticism, news reporting, teaching, and research without requiring the permission (or payment to) the copyright holder.

How does “fair use” apply to MYOB?

Click the image and then zoom in to see if you can see it.

In the case of MYOB’s not-unlimited bank feeds, there’s a monthly threshold, depending on the type of MYOB product or plan you’re on, and once you exceed that threshold, you’ll be charged a fee for each bank feed transaction you carry out that month.

It’s basically a reinterpretation of the “fair use” policy as it relates to copyright law, to suit MYOB’s purposes.

Although the document I was encouraged to download didn’t outline MYOB’s Bank Feeds Fair Use Policy, I managed to find it elsewhere on the MYOB site, which has been republished below (under the fair use policy for copyrighted material!).

So long as you don’t exceed the number of monthly bank feed transactions your plan permits, you should be fine, though the term “unlimited” is fairly misleading in this instance, since they have a clearly defined number of transactions they allow.

No Ambiguity with LIFETIME Access

EzyLearn Online Course Updates & Additions for latest versions of Xero, Excel & MYOB coursesEzyLearn has been in business since 1996 and online only since 2006. In 2011 we launched LIFETIME course access as an option for selected courses and we did it because we could!

We have the systems in place to track students enrolments so it’s something we feel very comfortable with and we’ve had many students ask us about it a couple years after doing their course — obviously they were thrilled that we still had their details on file and gave them access to the CURRENT course. Yes, when we offer lifetime course access it means you get to the NEW version of the software course as well as the older one. That’s part of our Update and Addition Policy.

You can learn more about bank feeds with MYOB and how to set them up in our MYOB training courses. Visit our website for more information or to enrol.


 

Zoho Books, You don’t want to be a high risk do you?

There’s always Zoho Books

Zoho Books and Bank FeedsYou may have a different opinion when it comes to paying your suppliers but I believe you should pay quickly. I’m talking mainly about service providers rather that product suppliers, but I think in small business it doesn’t matter.

Everyone loves to be paid on time and if you can get paid earlier, even better. It once took me 16 minutes to pay a supplier – OK, I was making other payments at the time, but still, it looked impressive.

I mention it today because one of my team told me that I was categorised by their accounting software as “high risk” and I wasn’t too happy – they use Zoho Books and it’s been recommended around here to team members who are just starting their own businesses as independent consultants. When I delved a little deeper I discovered that they offer automated bank feeds.

Zoho Books + Bank Feeds = Faster Reconciliation

We’re written about Zoho Books in several different blog posts about their free version which is ideal for virtual assistants, Zoho’s huge range of other cloud based software tools, and their fantastic automated tools to help you get paid faster and this time I was fascinated to learn about their banks feeds.

Zoho uses a company called Yodlee to enable Zoho Books users to get their bank feeds and they boast that “Zoho Books does not store any of your bank login credentials.“. This is a comforting feature in the cloud accounting wars that have erupted since MYOB started facing stiff competition online against SAASU, Xero and Quickbooks.

bank feeds in Xero and MYOB for faster bank reconciliationI wrote about the time saving features of bank feeds and showcased some of the training videos in our online MYOB Training Course. If you are interested there are two free training videos to help you understand bank feeds in MYOB as an overview and how to setup bank feeds in MYOB.

I discovered a great article by “Cloud Commentator” Sholto Macpherson at his Digital First blog where he wrote about all the different perspectives of modern day bank feeds and the opinions of ICB, Accountants and the software companies themselves. If you’re interested it’s an interesting and objective read.

Zoho Books is in the Clouds

Either way you look at it, the new online cloud based accounting programs give you the power to work from anywhere, the tools to get paid faster and the connectivity to complete your bookkeeping in much less time.

We offer bookkeeping training in our MYOB Courses, Xero Courses and Reach Accounting so please enrol with us, take advantage of our lifetime course access feature and 30-Day money back guarantee.