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Online Inductions for Employees Improve Quality and Productivity

Online Inductions cover the risks, share the expectations and educate new people

Online Inductions for staff and contractors can include them reading and agreeing to your Policies and Procedures ManualWe’ve had growing interest in our online induction services and there are some things that are good to know about putting an induction into an online course format. The key benefits are that they are consistent for all staff or contractors who do it, they can do the induction from anywhere and in their own time and you’ll have evidence that they have completed it! That includes them agreeing to your policies and procedures.

Online Inductions can help with WH&S and policy risks

As an employer or a site administrator you are responsible to demonstrate due diligence in explaining any potential risks at your site and making sure any workers or contractors acknowledge those risks and that you have explained them. A test is usually the end task in an online and the certificate issued at the end of the successful completion of that test is one form of evidence that due diligence has been carried out.

Expectations are covered in Policy and Procedures in your online induction

Policies around parking and the treatment of other people as well as how you leave a workplace are the common areas of concern for most businesses but you can put anything you want in a policy document and because it’s your site, workers need to read and agree to your policies and procedures to work there.

Teach your staff and contractors

If there are aspects about your business that are important you can teach anyone who arrives to do work before they arrive. If they need to have a certain skill or they need to know about how something at your site works you can teach them. You can even give them training about your products, how to use Microsoft Excel or anything else you can think of.request a quote for an online induction system for your staff or contractors

If you want a quote to see how easy it is to get an online induction up and running for your business tell us what you want and we’ll see how we can help.

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What is your WHS policy at your home office like?

Work, Health and Safety is a concern for home offices

contractor management using online contractor inductionsIn a few recent posts, I’ve written about some of the co-working spaces that have cropped up all over our metropolitan suburbs, but in particular, the ones that have started operating out of some of our regional town centres, like the Nexus Hub in Wyong, on the Central Coast of NSW.

All of these smart hubs and co-working spaces have a commitment to the health and safety of the people using their spaces, particularly those smart hubs which are backed by the Government’s Smart Work Hub pilot program.

Smart hubs looks out for your ergonomics and health and safety

From providing ergonomic workstations to ensuring common areas are free of debris and other hazardous materials to having any electronics and technology checked and tested to confirm they’re fit for use, a commercial co-working space or smart work hub must adhere to a strict WHS policy, as do customers of each smart hub or co-working space.

If you’ve ever been to a co-working space before, then you’ve probably been given a WHS procedure document to read and sign. That document sets out the responsibilities the co-working space has to maintaining a safe working environment for everyone visiting the co-working space, as well as the responsibilities you have as a user of the space.

Typical items that you would find in a WHS agreement at a co-working space include:

  • Adopt a relaxed posture while working
  • Align computer monitor and keyboard to create comfortable work posture
  • Clean up any spills and breakages immediately
  • Notify site supervisor of any broken or damaged power leads.

Teleworkers will also have to adhere to WHS policies, set out by their employer

If you work for a company that has a flexible workplace policy that allows you to work from a different office, from home, or at a co-working space (like the Nexus Hub), then you should be given a teleworking document, outlining your responsibilities when working offsite, and your employer’s responsibilities to you too.

In WHS agreement from an employer, you’d typically find item such as:

  • Traffic ways, hallways, and aisles should be kept well lit and clear of materials, equipment, rubbish, and electric leads
  • Floors are level and any spills or breakages are cleaned immediately
  • Freestanding fittings are complete stable or secured to the wall or floor
  • Filing cabinets do not open into hallways or halls, and filing is performed from bottom up, with only one door open at a time to maintain the cabinet’s stability
  • The temperature should range between 21-24 degrees Celsius with 40-60 percent humidity and good ventilation.

For employers that allow their staff to work from home, the workplace practices and procedures of the agreement is pretty extensive. Some employers may even send a WHS specialist to your home to check that your workstation is ergonomic and also complies with the company’s WHS policies and procedures.

But what about you – what are your teleworking WHS guidelines?

But there are a lot of small business owners who work from home; I wonder what their WHS policies and procedures are. I bet they don’t have any policies or procedures for WHS; I don’t even think many people give much though to the ergonomics of their home office.

How many of you hunch over a laptop most days? Do you have a separate monitor connected your laptop to help with your posture? Do you have a laptop stand? Do you make sure that you take regular breaks, every 30 minutes or so, for at least five minutes to give your body a rest? How many footsteps are you taking each day? Are you getting the 10,000 recommended by the World Heath Organisation to ensure optimum health? (For the record, 10,000 footsteps each day is the equivalent to walking about 9km.)

No WHS guidelines = ill health

If you answered ‘no’ to any of the above, then you’re like the majority of home-based workers, but you’re probably also causing yourself untold musculoskeletal problems, from issues ranging from poor posture to shoulder and neck tension (one of the leading causes of tension and migraine headaches) to lower back problems.

Most of these issues can be resolved quite simply by paying better attention to your workspace – ensure your monitor is adjusted to suit your height, and that your keyboard and chair promote good ergonomics. And make sure you take regular breaks and make a decent enough dent in those 10,000 steps each day.

If you’ve ever suffered from tension headaches from hunching over laptop all day (which a member of my team does), just switching to a desktop PC or making sure you always use a laptop stand.

Even though you might have a healthier state-of-mind working from home – you’re not stuck for hours each day in stressful traffic – you might not be healthier physically, unless you take care to implement some basis WHS procedures in your home office, as well as your daily routine.

Are you a business owner? How do you share information about your WH&S Policies and ?

EzyLearn is an online training business and we’ve been creating our own training courses since 2003 so we have plenty of experience in course design, creating training content, implementing it into an online LMS and managing the enrolment process for thousands of students – we’re in a great position to create and manage an online induction system for your contractor management or staff training. Find out about our online induction services and request a quote.

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Will vs Skill: How Desirable are Your Employees in the Workplace?

Employees possessing both will and skill are the most desirable in the workplace.
Employees possessing both will and skill are the most desirable in the workplace.

At EzyLearn, our flagship training course is the MYOB training course, which is sort of like an induction into the role of a bookkeeper in that it provides students with an overview of the duties typically carried out by a bookkeeper. Most of our students take our MYOB training course because they both want and need to know how to use the software in order to find work as a bookkeeper.

In the world of business training and coaching, this is called the Will vs. Skill Matrix. Employees who have both the will to succeed and the skill to succeed are highly desirable in the workplace.

Transparency, Will and Skill

Employees who have only one of those attributes, however, are less desirable. Helping staff maintain both the will and the skill to succeed in their jobs has a lot to do with how transparent you are as an organisation.

We’ve mentioned transparency in business before, notably in relation to induction training programs. Induction training programs are a highly efficient way to communicate easily and efficiently with your staff, while also testing their will and skill to succeed at their jobs.

While most induction training programs are used to merely address the requirements of the Work Health and Safety Act, or to induct contractors and consultants to a business’ premises, induction training programs can also be used to further your employees’ professional development.

Furthering your employees’ professional development can be done by providing your staff with online training courses that are relevant and useful to their jobs, such as a Word or Excel training course. By delivering this content online, it allows your staff to complete the course at their own pace, in an informal environment – at home or at their desk at work, rather than in a dedicated training centre on a dedicated day – and it also allows you to monitor their progress.

As the business owner, by being able to see how your employees are getting on with the training courses can illuminate areas where your staff could benefit from further training; it can also highlight those staff member who possess the will and the skill to succeed.

Those staff members who are have both the will and the skill to succeed in their jobs also happen to be highly engaged, and as we mentioned in a previous post, more productive.

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If you’re looking for ways to keep your staff highly engaged with your business, we can help you tailor and deliver highly engaging induction training courses to your staff. Visit our website for more information, or contact us today for a quote.

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Keep Your Staff Engaged and Boost Morale with an Induction Training Program

An online induction can be a great way to open up the lines of communication with new and existing staff.
An online induction can be a great way to open up the lines of communication with new and existing staff.

WE HAVE PREVIOUSLY TALKED about what sort of information you should include in your new-employee induction training program, which we said helped boost staff morale.

Why is Morale Significant?

Company morale is important for any company, because it helps foster engagement between your staff and their work. If your business has a team of highly engaged staff members, they’re likely to be more productive and ultimately that’s good news for you as the business owner.

Keeping your staff engaged with their work and your business isn’t as hard – or as expensive as it seems. While money certainly plays a huge role in how satisfied employees are in their jobs, it’s not the be all and end all – just look at companies like Google, which have a highly engaged workforce, but which also allows their staff to bring their pets to work with them and includes an onsite games room. Your staff spend more time at work than they do at home – so they want to feel happy and appreciated while they’re there, otherwise they’ll go elsewhere.

‘Talk’ to Your People

But you don’t need to institute a ‘bring your pet to work day’ (although you could if you wanted), nor do you need to set up a pool table in the lunch room, because employee morale and engagement starts by opening the lines of communication. If your organisation has a policy of transparency, and routinely communicates new policies and procedures with their staff, they’re more likely to trust you and feel that as an organisation you trust them in return with company information.

Induction — A Great Way to Open Up the Lines of Communication

An induction training program, which is used both for new employees, contractors, consultants and existing employees is the easiest and most efficient way to demonstrate that transparency to your staff. And online induction training programs make it easy to deliver this information to your staff, while also making it easy to keep the information up to date.

Whether it’s a new procedure relating to work health and safety, or a new way of sending in invoices, you can create the content and deliver it to your staff with ease. Best of all, you can monitor and track which staff have completed their training and which staff haven’t, allowing you to follow up with them. This helps you ensure your due diligence as an organisation, and helps to boost that all-important staff morale.

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For more information on online induction training programs, visit our website or contact us for a free quote today.


Online bookkeeping accounting training courses for CPD points

EzyLearn Excel, MYOB and Xero online training courses count towards Continuing Professional Development (CPD) for bookkeepers and accountants. We’ve been an accredited training provider of the Institute of Certified Bookkeepers ever since the organisation started in Australia. Find out how CPD points can be of benefit to you.


 

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MYOB: What is an Induction?

Our MYOB course will help induct you into the role of bookkeeper.
Our MYOB course will help induct you into the role of bookkeeper.

The word ‘induction’ has many uses, which can make it rather subjective. It can refer to the time interval between the cause and the first measurable effect in an experiment; it can refer to stimulating the process of childbirth; it can refer to a rite of passage or ritual event, like a Bar of Bat Mitzvah; even our MYOB training courses act as a kind of quasi induction into the world of bookkeeping.

Exposure to Real-World Scenarios

Even though our MYOB courses are primarily teaching you how to use an accounting software package, we deliberately created training courses that would expose our students to real-world bookkeeping scenarios, so they would properly understand the software.

When you complete the day-to-day transactions module of our MYOB course you’re taught how to receive money and pay bills, record a cash-sale, settle credits and returns, and analyse payable, among other things.

Each module within our MYOB training courses teaches you a fundamental aspect within the whole bookkeeping process, and in that way our courses act like an induction into the role of a bookkeeper.

Inducting You as a Bookkeeper

An induction helps to give a person a basic understanding of what to expect of a particular situation or circumstance. In the instance of our MYOB courses, we’re helping you to understand what is expected of you as a bookkeeper, and what you should expect in turn.

Many organisations provide new employees with induction training to help them understand how the business operates, and to keep their existing staff up-to-date with changing policies and procedures – such as work, health and safety.

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As Australia’s leading provider of online training courses, EzyLearn has recently ventured into providing companies and organisations with the facilities to provide their staff with online induction training.

If you’d like to learn more about the kinds of induction programs you can offer your staff, visit our website or request a quote.