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MYOB, Xero, QuickBooks and the Cloud Accounting Ecosystem

smart woman realising xero most popular accounting software program in australia and nz

How accounting is becoming more simplified:

And how bookkeepers and accountants can become a “one-stop-shop” for those needing help with their finances (Part 1 of 2)

smart woman realising xero most popular accounting software program in australia and nz

EARLIER THIS YEAR, Intuit, the parent company of cloud accounting system QuickBooks, announced it had acquired U.S.-based time-tracker platform, TSheets, in a deal worth $340 million U.S.. This was part of Intuit’s strategy to expand its offerings to small businesses and the self-employed. (In the U.S. and Canada, Intuit also operates a cloud software package called TurboTax, which lets individuals file their own federal taxes.)

What the TSheets acquisition means

The TSheets acquisition makes a lot of sense, and provides a good guide to the kinds of businesses cloud accounting firms look to acquire. For example, TSheets and QuickBooks already shared 12,000 customers worldwide, and TSheets had been developed to integrate specifically with QuickBooks (though it also works with Xero and Reckon). It also brings Intuit and QuickBooks in line with one of its competitors, Xero, which acquired a similar project management system WorkflowMax back in 2012.

For TSheets, being part of a big global brands means it’ll be able to innovate faster, with access to the Intuit technology and product team; for Intuit, it’s an additional source of revenue and market share. (Although a privately held company prior to the acquisition, TSheets had been valued at around $40 billion US.)

The cloud accounting ecosystem

Intuit’s TSheets acquisition signals that both Xero and QuickBooks intend to push further into the cloud accounting ecosystem, by partnering with, acquiring, or developing integrations that simplify the accounting process and expand their product offering.

Intuit’s TSheets acquisition signals that both Xero and QuickBooks intend to push further into the cloud accounting ecosystem, by partnering with, acquiring, or developing integrations that simplify the accounting process and expand their product offering.

Xero’s latest suite of products

In 2017, Xero introduced a new suite of products — Xero Expenses, Xero Projects, Xero HQ App Suite, Xero HQ Ask, and Xero Discuss — all aimed at providing SMEs with the technology generally reserved for big enterprises, only far cheaper.

Xero already has an app ecosystem of more than 600 certified app partners and 40,000 developers. And since Xero migrated its platform to Amazon Web Services, the subsidiary of Amazon that provides cloud-computing platforms to companies, Xero has been developing its machine learning (ML) and artificial intelligence (AI) capabilities in a push towards completely code-free accounting; in March 2017, Xero released a code-free invoicing and bank transactions feature. (MYOB previously released a similar feature called SmartBills two years earlier.)

Xero has been developing its machine learning (ML) and artificial intelligence (AI) capabilities in a push towards completely code-free accounting.

The company’s chief executive Rod Drury said that the move towards automation “will be bigger than the move to the cloud.” He also said the company was working on a feature that would automate invoices entirely.

What else has Intuit acquired?

On Intuit’s part, it’s Asia Pacific arm of the businesses has made a number of acquisitions over the last few years to beef up its product offering, some of them you might not even be readily aware of — like the 2014 acquisition of Invitco, which created a product called Invitbox that extracts data from PDFs, and operates behind the scenes to extract data from bills and receipts uploaded to the QuickBooks system.

Intuit Asia Pacific also acquired the document management company Fifo in 2013.

Next blog: We look at how the cloud accounting ecosystem has paid off and how and why bookkeepers and others working in the accounting space must continue to up-skill.

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Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 


 

 

 

 

 

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The Best Xero-Integrated CRMs

How can you provide great customer service? Consistently?

IF YOU ARE LIKE most businesses, you’re probably communicating with your customers and clients via multiple touch points — email, social media, phone calls, chat bots. But how are you keeping track of all these interactions?

A while back I wrote a blog asking the question whether MYOB is, in fact, a CRM and which CRMs I found to be the best and why. It’s worth a read if you want to familiarise yourself with exactly what it is CRMs can do for you and your business.

Batchbook

Batchbook CRM xero integrated learn xero online training course videosBatchbook is a customer relationship management (CRM) tool that collects your communications in one central place. It also lets you organise to-do lists and automate tasks, but you will need to go elsewhere if you’re looking for a platform that will automate the sales process.

Batchbook integrates with Campaign Monitor, Wufoo, G Suite (on the “advanced” plan only), Twitter, Hootsuite (if you’ve multiple social channels), Xero, Quickbooks and Freshbooks.

Pricing starts at $19.50 per month for an “essential” plan and tops out at $39.95 for the “advanced” plan.

Batchbook alternatives

Hubspot

hubspot crm integration with xero learn xero online learning training course videosHubspot is one of the leading CRM apps and it’s always free. Businesses get everything they need to manage their contacts and companies, book meetings, log emails, phone calls (you can phone any telephone number for free through the Hubspot app) and sales.

If you want to manage your marketing and social media, you’ll need to go up a step to the paid Marketing plans.    

It integrates with Zendesk, PandaDoc, Proposify, WorkflowMax, and Freshbooks; a Google Chrome extension lets you track emails so you can see when emails, documents and links are opened.

Zoho CRM

zoho projects best integrated xero apps for project managementZoho CRM lets you manage your contacts, log emails, phone calls (you can make calls to any telephone number through the Zoho app) social media, and online chats, while Zoho provides detailed analytics of each communication.

Meanwhile, advanced CRM analytics give clear snapshots of top performing salespeople and your best clients. It also lets you “gamify” the sales process to motivate your sales team.

Zoho CRM integrates it Slack, Zendesk, Microsoft Office and Google G Suite. Being part of the Zoho ecosystem, you can also connect to other Zoho apps — Zoho Books, Projects, Campaigns, etcetera.

Pricing starts at $15 per month, per user for the “standard” plan and tops out at $100 per month, per user for the “ultimate” plan. A free plan for a maximum of 10 users is also available.

Freshsales

Freshsales is the fourth addition to the Freshdesk ecosystem, which includes its online customer service platform, IT support, call centre management, HR, messaging, and marketing platforms.

With Freshsales you can manage your leads, contacts, accounts, and deals; send and reply to emails, while its built-in phone lets you make and log calls. It integrates with Google G Suite, as well as other Freshdesk apps.

Basic “sprout” plans are free, while paid plans begin at $12 per user, per month for “blossom” plans and top out at $49 per user per month for “estate” plans.


We will help you keep abreast of new and emerging technologies for doing business better. As part of our Updates and Additions policy, any new content we add is yours’ FOR FREE as a current EzyLearn student. 

Interested in finding out about more Xero-integrated apps to help you manage your project more efficiently? See our recent blogs where we review for you and come up with a list of pros, cons and prices: Best Xero-Integrated Time Management Apps and Best Xero-Integrated Project Management Apps and the Best Xero-Integrated Document Management Platforms.


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Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 


 

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What Do Bookkeepers and Builders Have in Common?

How to see if your bookkeeper is competitive

learn xero online training course videos shopping around for bookkeeping quote
Shopping around for bookkeeping quotes in order to ascertain exactly what tasks your bookkeeper will do is perfectly reasonable – and a great way to develop your PSA.

FINDING THE RIGHT BOOKKEEPER for your business isn’t always easy, especially when there are different types of bookkeepers who each provide different services. That’s in addition to all the different certified consultants and advisors around. We’ve found that one of the best ways to ensure you’re hiring the right bookkeeper is to simply ask them for a quote.

Getting a bookkeeping quote

When it comes to getting a quote you can compare a bookkeeper to a builder. Just as you would get a quote from at least a couple of builders before hiring one of them to work for you, it’s a good idea to get a couple of different quotes from different bookkeepers. This helps you compare apples with apples.

But more than this: a bookkeeping quote should detail precisely what tasks the bookkeeper will carry out, the frequency at which they’ll be done, and any other hidden costs you may be up for, such as the cost to migrate your data from one accounting application to another.

Your professional services agreement

Getting a quote will also help form your professional services agreement. Simply obtain the required number of quotes and decide which bookkeeper you’ll hire for your business; then make sure that quote is turned into a professional services agreement (PSA).

A PSA is the written contract between you and your bookkeeper, outlining the tasks they’ll carry out and when, any other fees and charges, when you’ll pay them and how, plus any additional obligations on their part and yours. A professional services agreement is a safeguard for both you and the bookkeeper. It’s also another way to help ensure the bookkeeper will be the right fit for your business.

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Need to brush up on MYOB or Xero?

learn online training Xero courses videos for less

Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses.