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Does the ICB Have a Conflict of Interest?

a registered BAS agent wanting to join an industry association

How to get your CPD points

a registered BAS agent wanting to join an industry association
Membership with an industry association, even if a registered BAS agent, is not compulsory and you don’t have to rely on them as a source for obtaining your requisite CPD points.

NOT LONG AGO we published a post about industry associations, such as the Institute of Certified Bookkeepers (ICB), and how they were useful for would-be BAS agents because a membership makes it easier to register with the Tax Practitioners Board (TPB).

Industry associations also help registered BAS agents, who are required to complete a minimum of 45 hours of continuing professional development (CPD) within a three year period, to maintain their CPD hours by providing them with access to “approved” training courses, webinars, seminars, and so on.

In the past, most industry associations would refer BAS agents to a number of partner training organisations that provided relevant training courses. However, industry associations, such as the ICB, have increasingly started running their own training courses, both online and in-person.

CPA’s conflict of interest

Although the TPB provides guidelines for the types of training courses that will be accepted as evidence of CPD, industry associations still possess a considerable amount of oversight. If a BAS agent is a member of an industry association, the TPB doesn’t question their CPD training because it’s supposedly been approved by the industry association.

Recently, questions have been raised about CPA Australia’s potential conflict of interest as the organisation also operates a financial planning business, CPA Advice, as an affiliate of the industry body.

But new rules that will come into effect in 2024 stipulate that to provide financial advice, you must be a member of a monitoring body or professional association (such as CPA Australia), but that the professional association cannot be an Australian Financial Services licensee or an affiliate of a licensee.

Is providing and overseeing CPD training a conflict?

EzyLearn, until very recently, used to be an ICB partner. When the ICB started offering their own training courses, their promotion of partner training providers, like EzyLearn, reduced considerably in favour of promoting their own training courses and seminars.

In other words, in many ways, the ICB started competing with their partner organisations. Our return on investment (ROI) had never been great anyway, so EzyLearn decided to cancel our corporate sponsorship as it seemed the ICB had a conflict of interest. Although the TPB may not see it that way.

What about the Business Support Program?

For $396 a year, the ICB also offers businesses that do not have a bookkeeper doing their books, access to training materials and information on how they can manage their own bookkeeping on their own without a bookkeeper.

That’s despite charging BAS agents and bookkeepers as much as $480 annually in membership fees, which they promise will help them to get clients — and the sponsorship fees to partner training providers that provide the same or similar services.

Membership with an industry association is not compulsory

Joining an industry association can be incredibly useful, but membership is not compulsory. And as industry associations try to find new ways to extract revenue from the industry — through paid memberships, sponsorships, training courses and even undercutting their members and sponsors by directly offering services which help businesses do their own bookkeeping — they stop being a critical resource for professional bookkeepers and BAS agents working in the industry.

Instead, bookkeepers and BAS agents can complete their CPD training anywhere. For $175 a year (or $15 per month), EzyLearn offers a membership called the Bookkeeping Academy, which gives members access to a complete library of content, including instructional videos, on how to carry out common bookkeeping tasks in MYOB, QuickBooks and Xero. Visit the Bookkeeping Academy website for more information.

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Online bookkeeping accounting training courses for CPD points

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What are Practitioner-Created (and Endorsed) Training Courses?

women studying accredited training course online in MYOB Quickbooks Xero

Learn from the professionals living and working in your industry

women studying accredited training course online in MYOB Quickbooks Xero

YOU HEAR A LOT about industry association-accredited training courses and internationally accredited training couses; which are typically training that’s delivered by an industry association at a prescribed time, in person, or delivered by a third party provider.

EzyLearn chose to be an Institute of Certified Bookkeepers (ICB)-accredited training provider for six years until this February, when we pivoted to focus on practitioner-created training courses instead.

“Real world” training courses

EzyLearn’s course content has always focussed on real world scenarios, whether that’s in our case studies or in the exercises students are asked to complete. That’s because we want our students to get a thorough grasp of the kind of work they’ll be expected to do during the course of their job.

That’s especially true for students of our MYOB, Xero and QuickBooks training courses, who either are, or will work, as bookkeepers for a number of different clients from different industries. So instead of including generalised case studies and exercises in our course work, we include ones that relate to specific types of businesses and transactions you’ll encounter working as a bookkeeper.

The same is true for our Excel training courses, where you can learn how to use Excel to estimate the return on investment (ROI) on a granny flat, among other real-world exercises.

The “practitioner-created” difference

We’re able to do this because our training courses are created by bookkeeping and accounting professionals, not by software companies.

Software companies and their developers do a great job at creating accounting software to manage a business’s accounting needs. But they don’t always know which different accounting scenarios will apply and when. Bookkeepers who understand Australian tax do, however.

EzyLearn doesn’t teach Australian tax law or procedures, but because our courses are developed by accounting practitioners, they’ll show you where different tax procedures apply.

Industry association courses

Membership with an industry association or associations can be a popular choice for some registered BAS agents and they often provide training to their members as part of their continuing professional development (CPD). This training usually takes the form of in-person seminars, which may discuss legislative changes or feature a product demonstration from a software company; and webinars that discuss similar.

For in-depth software training, most associations — the ICB, for example — refer students to an accredited third-party training organisation. This third-party accredited organisation will have chosen to become accredited with the ICB and pays an annual fee to them in order to have this accreditation and be able to share this fact on their website.

A lot software training organisations are partners with a provider, like Xero or MYOB, and the train students according to how MYOB or Xero recommend them to. There’s nothing wrong with this kind of training, particularly if you’re only in need of a quick refresh or a general software skills.

Software partners vs. bookkeeping practitioners

Most software partners are companies that understand software and cloud computing first, bookkeeping and accounting second. But training companies that offer courses developed by practitioners have set the new benchmark in software training.

EzyLearn has always offered practitioner-created training courses, and now we’re going to work with more practitioners to create more courses, and more content for existing courses.

Over the six years that EzyLearn was an ICB-accredited training organisation, we found that it wasn’t our industry association accreditation that brought students to our courses, it was the content, grounded in real-world scenarios, that did.

Practitioners create high watermark

Instead of learning how to create a pivot table in Excel, or other data sources you can use to create a pivot table, containing any old data and for any old reason, our practitioner create — and endorsed — Excel training courses give you a real-world example exercise to work from, so you understand when and why you will need to use a pivot table.

That’s important because Excel, as anyone who’s used it at an advanced level will know, is a complex maze of tables and graphs and formulas. So when it comes to Excel skills, you either use them or lose them. By grounding our Excel training content in real-world examples, it makes it just that much easier to hold on to what you’ve learnt until you do get to use them.

(If you do happen to lose them, students enrolled in our lifetime access courses can always go back and refresh their skills whenever they want.) By the way, we’ve written previously about the mighty Excel pivot table.

Continuing professional development courses

If you’re a bookkeeper or BAS agent used to working with one software — MYOB, say — you can update your skills with our Xero or QuickBooks training courses, which can be counted towards your continuing professional development (CPD) hours.

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Find out more about the online training courses we provide and those helping to create, endorse and who are benefiting from our courses.

learn to use excel online training course videos cheap best

Learn Microsoft Excel from scratch or brush up your Excel skills, at your own pace, with our affordable Excel online training courses — where you get THE LOT (that’s 9 courses in total) for ONE LOW PRICE — everything included! Volume corporate discounts are available and our courses count towards CPD Points.

Creating and managing databases is included as part of our Advanced Microsoft Excel training courses — and you receive access to ALL OF OUR COURSES, including ALL SKILLS LEVELS for ONE LOW PRICE. You can even start your Excel journey with our FREE Beginners’ Excel Course Workbook. Read more about our beginners’, intermediate and advanced Excel training courses on our website, or enrol to start learning by 5pm tomorrow!


 

 

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The Lowdown on the National Accreditation of Software Training Courses

What is a nationally accredited bookkeeping course?

walking on a pathway to a profession with a nationally accredited online training in bookkeeping courses
If your training is deemed a pathway to a profession you may be able to get national accreditation for your course.

EZYLEARN IS OFTEN ASKED whether our Xero, MYOB or QuickBooks training courses are nationally accredited bookkeeping courses.

They’re not. In fact, there’s no nationally accredited training course for Xero, MYOB, QuickBooks or any other accounting software.

That’s because software skills are all the same, regardless of the program you’re using. (You won’t find any “nationally accredited” training courses for Adobe Photoshop or WordPress or Microsoft Office either.)

Nationally accredited training courses are for professions

The government only grants accreditation to training courses for professions, not individual skills. In other words, a Certificate IV in Financial Services is nationally accredited because it’s a pathway to a profession.

For an institution to offer nationally accredited training courses, it must be a registered training organisation (RTO), which means they comply with a number of requirements set by the government, and they keep up that compliance to maintain their accreditation. You can read more about RTOs at the national accreditation page of our website.

BAS agents can complete CPD anywhere

For six years, until part way through 2018, EzyLearn was an Institute of Certified Bookkeepers (ICB)-accredited training organisation.

Bookkeeping industry accredited accreditation associations companiesThat meant that students could complete an EzyLearn course and get a free ICB student membership. The ICB charged us $1,200 a year, which we thought was a good investment, as it gave aspiring BAS agents a foot-in-the-door with an industry organisation, so they could continue their career development.

However, during our six-year stint as an accredited training provider with ICB we came to realise that very few students ever joined the ICB. And the ICB referred very little traffic to our site. Furthermore, we don’t need to partner with, or be recognised by, an industry association to provide CPD training.

BAS agents can complete their CPD training at any training provider, so long as the training is approved by the TPB — which is pretty much anything that relates to being a BAS agent. That includes things like Excel and Word training. (BAS agents should just make sure to keep a log of their training, in case the TPB ever requests it.)

Is industry association-accredited training really any better?

For the six years EzyLearn was an ICB-accredited training provider, our organisation was never assessed, nor were are training courses ever evaluated or reviewed. The ICB is one of the industry’s leading associations.

woman wondering whether national accreditation makes for a better online training course
During the 6 years EzyLearn was a “nationally accredited” by the Institute of Certified Bookkeepers (ICB), our courses were never evaluated or assessed by this organisation in any way.

Because we provided relevant training, the onus was on EzyLearn to ensure that students completed our training courses with the skills they needed to provide MYOB, Xero or QuickBooks bookkeeping services to their clients.

Since we ceased being an ICB-accredited training provider, our course content hasn’t changed — well it has actually; it’s gotten better as it continues to always get better because we continue to keep adding new modules and courses to our Xero and MYOB training. But the standard of training hasn’t slipped — it, too, has only gotten better.

CPD is mandatory, but industry associations aren’t

Industry associations are a great idea, but it’s not mandatory for BAS agents to join them. As long as you keep up your CPD to remain certified by the Tax Practitioners Board (CPD), you may not find any need to join an industry association.

Unless you would like discounts off in-person training and seminars and a discounted subscription to an industry publication or journal, you can completed all of your CPD hours with online training courses, just like the EzyLearn CPD courses.

Practitioner-endorsed training courses

We found that, rather than spend $1,200 a year to be “accredited” by the ICB — or any industry association, for that matter — we’d rather become endorsed by BAS agents. By providing practitioner-endorsed training courses, it means our content is grounded in the real world. Anything a BAS agent would be required to do in MYOB, Xero or QuickBooks for a client, is included in our training courses, making them more relevant and more practical to students.

For people who choose our training courses offering lifetime access, they can go back a review different modules whenever they like — whether it’s a month, six months or two years later! Visit our website to learn more about our lifetime access courses.

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EzyLearn’s online training courses are accredited by BAS agents, accountants and bookkeepers — those we deem to be the industry’s “high water mark” for bookkeeping work. These people are the highest qualified individuals operating in the accounting and bookkeeping space. If they believe the content of our courses is genuinely of high quality and relevant to the bookkeeping world, then this is the accreditation that we trust will give you peace of mind as well. 

I found the EzyLearn Xero course great — a comprehensive step-by-step learning tool to add to my resume and a new tool to use in my Bookkeeping Practice.”
— Patricia Darby
Registered BAS Agent and Bookkeeper, High Quality Bookkeeping

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Ray White’s Amber and LJ Hooker Compete with Purple & Jim’s Real Estate Play

Woodrising a sign for Toronto Ray White Amber Agent

Real estate agents are seeing purple!

Woodrising a sign for Toronto Ray White Amber AgentTHE REAL ESTATE INDUSTRY IS undergoing substantial disruption. Only the real estate agents and agencies that decide to innovate will make it out the other side.

A big part of that means letting go of the traditional model and embracing a new, transparent real estate sales model, but many agents are still reluctant to change.

And that’s a mistake.

Disruption to the real estate industry coming from many sources

Although much of the disruption is coming from technology companies, such as REA Group and Domain Group in Australia, as well as the tech giants Facebook and Google, other established players, recognising that the timing is right, are entering the fray too.

Together, these businesses are changing the way real estate in this country and across the world is bought, sold and rented. If real estate agents aren’t proactive about this change, they’ll end up being reactive. And they’ll miss out.

One of the Case Studies in our Digital & Social Media Marketing Courses centres upon a McGrath agent based in Sydney’s Cammeray. This agent, Derek, comes to realise his own personal brand is as powerful with local residents as the McGrath brand because he is a hard-working agent and his vendors love him.

Via the virion Digital Agency we were able to help Derek create a website and social media campaign to further hone and build his brand as a property expert.

Jim’s to cut agents’ grass

Jim Penman's Jims Group getting into low cost low commission real estate agency model - tradies might pass on vendor sales leads - AFRTake Jim’s Group, the franchise group known for mowing lawns and fixing broken antennas. Last week, they announced their intention to enter the real estate fray with a new, low-cost service for both agents and homeowners.

The division, which is being headed up by a Jim’s Group veteran and the former sales director of low-cost real estate service Hello Real Estate, will charge agents a flat $1,800 a month franchise fee.

Homeowners will also be able to suggest how much commission they’d like to pay the agent to sell their home. (It’s understood there’ll be a threshold for how low commissions will actually go.)

Jim’s agents will work remotely from their home offices — or their cars — as most Jim’s franchisees currently do, and they’ll have substantially lower overheads so they can provide the same service to homeowners as a traditional real estate agent, only for less.

As an existing and trusted franchise group in Australia, they won’t have to overcome the same barriers like name recognition and trust that new entrants to the market — your Purplebricks, say — did. (Of course, the Purplebricks service is also quantifiably different to the proposed Jim’s service.)

Agents who don’t think Jim’s will make a serious dent in the industry may be right. But that misses the point; the franchise model is about giving business owners a cushion between them and flying solo. Plenty of people work in franchises — real estate is the most franchised industry in this country — but not all of them do. There’s plenty of room for independent agents to take this idea and operate their own agency the same way — and keep their $1,800 franchise fee while they’re at it!

Proptech sector friend or foe?

That brings us to the biggest source of disruption in the real estate industry: the proptech sector. In Australia, agents need to be cautious of

  • REA Group,
  • Domain Group,
  • Purplebricks,
  • BuyMyPlace,
  • Facebook and
  • Google.

But they also need to be wary of any new entrant that puts an “Uber” spin on the sector. (Domain recently opened up its developer APIs to encourage tech startups to use their data to create disruptive new services.)

At the moment REA Group and Domain are focussed on moving closer to the transaction, but they’re also heavily investing in tech to ward off any disruption from tech titans Facebook and Google, which they consider the biggest threat to the real estate industry in this country, and the world. (eBay-owned Gumtree also shouldn’t be excluded from this conversation.)

Would you advertise with a competitor?

Mortgages

Both real estate groups have acquired (or launched through partnerships) their own mortgage broking businesses — Domain’s Domain Loan Finder is a JV with online broker Lendi; REA Group acquired mortgage broker Smartline, and launched its own white label service in conjunction with NAB, called realestate.com.au Home Loans.

Trades & Everything Else!

They each also own stakes in tradie sites Oneflare (Domain) and hipages (REA), connection services Compare & Connect (Domain) and Beevo (Domain), property data and mapping firm PriceFinder (Domain), real estate CRM MyDesktop (Domain) [read more about the best real estate agent CRM’s], and property inspection app Homepass (Domain); Domain will also launch insurance comparison service Domain Insure and real estate agent training and education program Domain Academy.

And REA Group is busy building robots and virtual assistants, which can respond to customer enquiry — requests for Section 32 documents, schedule inspections, and so on.

Neither Domain nor REA are likely to bite the hands that feed them by introducing a real estate agency service or cutting agents out of the picture entirely — this year, REA Group posted revenue of $633.5 million from its Australian operations, of which $538.2 million was derived from agents advertising on its site.

Agents need to innovate NOW

But by owning the real estate “ecosystem”, they make the role of the real estate agent much less vital — and ripe for a new service to come in (like a Jim’s Real Estate) and say, “hey we can do it better.” Before long, that’ll become the “traditional” real estate model, just as the classified websites that usurped newspaper classifieds are now considered the “traditional” model of buying and selling stuff online.

To stay ahead of disruption, agents need to educate themselves. Continuing professional development (CPD) is a mandatory part of staying licensed in every state or territory. Provided agents undertake recognised training and keep their CPD points up, they can study anything relevant to the business of real estate.

Digital marketing is a fundamental part of real estate. Agents who understand how to market themselves online to get new business and demonstrate transparency about how the process works will stay ahead of the curve. Derek Farmer used educational videos and blog posts to explain the buying and selling process, and share market news and analysis.

This makes a sales agent an indispensable source of knowledge and a trusted advisor to buyers and sellers throughout the process, which can’t be replicated by a robot, virtual assistant or app. Virion also helps agents create a digital market strategy for their business, and to fill up their website or social media pages with content that provides information to buyers and sellers they’re currently getting from … Domain and realestate.com.au!

Agents should create their own property ecosystem

Domain and REA are doing their darndest to keep people on their sites for longer. They’re sewing up the entire property buying and selling process with complementary services (insurances, connections, mortgages) and they’re pushing more and more into content (videos, journalism, content marketing); Domain is particularly innovative in the content space, thanks to its Fairfax roots.

As a result, buyers and sellers are coming to agents forearmed, and again, the role of the agent is diminished. But agents can stay in home buyers and sellers minds by creating their own property ecosystem: start a website, fill it with good quality content, use a CRM to manage your lists of buyers, sellers, tradespeople — who have become one of the most important players in the sales process — and pump messages out your database regularly.

Finally, look at introducing a different fee or commissions structure for certain types of property or across the board. This is where the industry is heading and fighting it will only leave you in the same position the newspaper industry was in with the advent of online classifieds; cable TV providers with the rise of VOD services; music labels with streaming services, and so on.

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Visit the EzyLearn website to learn more about our continuing professional development (CPD) training courses. To create your own property ecosystem with a digital marketing strategy and content, visit Virion’s website for more information.


 

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Is Xero Better than MYOB for Bookkeeping Businesses?

MYOB or Xero online accounting course training videos

Bookkeeping Incumbent, MYOB Versus Cloud Innovator, Xero

MYOB or Xero online accounting course training videos

MYOB HAS LONG BEEN the preferred accounting software of choice for accountants, but a lot of small business owners have now come to prefer Xero. It’s easier to use, and they can access it anywhere — their desktop PC, tablet or smartphone.

Meanwhile, the rise of cloud-based accounting software, which was pioneered by Xero, has made it a lot easier for bookkeepers to base themselves from home.

Throw in other technological innovations — cloud storage, bank feeds — and a remote Xero bookkeeper has become the more appealing choice for businesses, too.

Continue reading Is Xero Better than MYOB for Bookkeeping Businesses?
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CPD points are available for our MYOB, Xero and Microsoft Excel courses

Earn CPD points to maintain your certification

Continuing professional development and education for registered and certified bookkeepers and BAS agentsIT’S THAT TIME OF THE YEAR again and many students are asking us if they can use our courses towards their annual CPD point requirements — the answer is yes and you can see how many points at the links below.

When stricter requirements were introduced by the Tax Practitioners Board (TPB) for anyone responsible for signing off the financials that are lodged at BAS time, the bookkeeping industry started to go through the type of regulation that has been in place for financial advisers and accountants for many years already — to continuously maintain their education regarding their industry.

How CPD points are calculated

I originally thought there was a universal method of calculating CPD points, but very soon after exploring how our online courses can help students with their CPD, I realised that the world of continuing professional education is varied. The best explanation I could find was actually from a 2008 document relating to the changing requirements for licenced real estate agents. You can get a copy of it from our “Selling Your Property Guide” Page.

That real estate industry document takes you through the method of calculating how to earn 1 CPD point, 2 CPD points or 3 CPD points and it’s centred around the type of training institution you use for your education. Government events or university courses earn the highest points while ordinary courses earn the lower points — there’s also a significant different in the price of these events 🙂

1 hour equals 1 CPD point

The most common method of calculating the amount of CPD points you’ll earn for an education activity is based on the time you spend learning. A 1 hour webinar will earn 1 CPD point while a one day course may earn you 8 CPD points, so we provide estimates of the time to complete our online courses based on how long they use to take in a classroom environment and you can learn about them at our CPD page.

The other interesting thing I learnt was that as long as you can justify that the learning you participated in applies to your industry, you’ll be able to put it on your CPD record form and present it to your industry association to confirm and apply to your CPD register.

 

Continuing professional development CPD record form for accountants and bookkeepers from Chartered Accountants Australia

Tax Practitioners Board makes the rules for bookkeepers

The TPB as they are fondly know as sets the rules and manage their compliance through Recognised Professional Associations. If you go to their association website you’ll find that there are a number of associations you can join to make certain you are compliant with the TPB requirements.

These are some other interesting links you should probably know about if you’ve reached this far in the blog and are still interested!

  1. If you are a professional bookkeeper you are required to know about the Tax Agent Services Act 2009 including the Code of Professional Conduct.
  2. A maximum of 25% of your CPD points can be earned from professional reading and here are their other guidelines on what is acceptable for CPD — they refer to it as CPE (for Education)
  3. This is how the TPB expect you to keep your records for CPE attendance.
  4. TPB’s main landing page for Continuing Professional Education.

What about Accountants?

Chartered Accountants also have their CPD requirements and you’ll want to check their CPE pages out:

Chartered Accountants Australia CPD Requirements

Association of Taxation and Management Accountants

CPA Australia CPD requirements

IPA Institute of Public Accountants CPE requirements

ICB in the UK!

 

CPD Continuing Professional Development and Education applied to bookkeepers and real estate agentsReal estate agents must complete CPD training courses to be compliant

I recently wrote about the similarities between bookkeepers and real estate agents and in doing some research our team came up with the CPD requirements for real estate agents and you can see that, along with a Certificate IV level qualification both professions need to maintain their continual education and keep evidence of it!

CPD Requirements for Real Estate Agents in NSW

Most real estate agents in Australia are sales agents and they must comply with the Property, Stock and Business Agents Act. The regulations for property ownership are different in each state and because sales agents receive deposits in their trust accounts and have a fiduciary responsibility to the people they act as an agent for, they must maintain professional standards just like accountants. Because real estate agents can misappropriate their clients deposits it is important that they maintain a good professional standing and be a person of good character.

Ongoing lifelong education is an important part of that process because it ensures that agents are familiar with the rules and regulations as they change over time but training is important for lots of reasons and one of them is to help real estate agents be better at what they do – even with their digital marketing.

 

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EzyLearn Online Course CPD points for bookkeepers and marketing professionalsWe can help with your Accountant, Bookkeeper & Real Estate Agent CPD Points

EzyLearn has helped Accountants & Bookkeepers learn about accounting software and spreadsheets and even marketing for their own businesses. We’ve also helped Real Estate Agents stay ahead of their competitors with Google, Facebook and other Digital and Social Media Marketing Courses.

Check out the total hours to complete our CPD courses and include that in your records.


 

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The Richest Man in Babylon

We wrote about the superannuation guarantee last week as part of our bookkeeping academy and continuing professional development (CPD) for bookkeepers and we wanted to expand on an excellent concept within the blog post about “The richest man in Babylon”.

There are some excellent phrases and some simple, but important lessons in the Richest man in Babylon book which dates back to 1926! The one which we found interesting (and it stood out to us because we are an education and training provider) was the heading “Increase thy ability to earn“.

This concept applies to many industries and we’ve found there are two types of workers (whether you are a business owner or employee), those that seek new information and education so that they can be innovative and productive or those who do it because of necessity. When we say necessity there are two types:

  • If I don’t learn I will be out of work, OR
  • I need to learn to keep my job, licence etc

The Bookkeeping industry has been undergoing massive changes since 2010 and will continue to do so because bookkeepers responsible for lodging BAS’s on behalf of their clients will need to be registered BAS agents and as a result will need to always be abreast of changes in legislation. This webcast transcript from the tax practitioners board will give you some insight into how much the bookkeeping industry is changing.

You can be assured that our online MYOB training courses will be regularly updated to ensure that your knowledge on MYOB is up-to-date.