Category: Office Administrator

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Remote Working Internship

HK Calibration Technology hiring a remote working bookkeeper

Working with our graduates we’ve discovered that organisations are still looking for staff who can work remotely. A quick look on Indeed (which seems to have more remote working jobs advertised) shows a wide range of jobs from Sales and Customer Service administration to Bookkeeping and Business Administration.

One of the jobs advertised even wants someone who can do sales AND accounts! I thought the two of those would never meet!

We’ve had students enquire recently about whether we offer internships for our students and the answer is YES.

Our Business Administration Internships are available for graduates who have completed the full range of skills to be the most valuable employees for businesses.

Job ads for remote workers appear to need their team members to do more than just bookkeeping or data entry.

These remote jobs require staff to have good communications, customer service and time management and you can see why – YOU NEED SOME GOOD TECHNICAL SKILLS TO WORK ONLINE.

Remote Contractors and Virtual Assistants run their own online business doing office admin and business admin services LOGO

When Intuit bought MailChimp I realised that office and business admin staff now need to have some sales and marketing skills too.

Employers are looking for disciplined and skilled workers if they’re going to work remotely from home.

The Remote Contractor course package will give you

  • all the skills employers are looking for,
  • the benefits of an Internship to get hands on experience, and
  • a reference will help you stand out from other job seekers.
Office Admin Course and Internship
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Office Admin Courses – GREAT example of when to use online forms

Dirty-walls-and-air-conditioning-unit-need-cleaning-or-exit-clean-at-end-of-lease-office-admin-courses

I was looking for quotes for end of lease cleaning recently and started sending emails and Facebook messages when one of the replies I received directed me to their online form – very smart!

Rather than ask me questions and wait for replies and sending 10 messages to find out basic information this cleaning company had it all laid out on their online form.

The best part of this is that I had to do all the data entry work and my details went straight into their database and email system!

Continue reading Office Admin Courses – GREAT example of when to use online forms
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Forms, Forms and more Online Forms!

Creating Forms in the Microsoft Word Intermediate course for Microsoft Office admin training courses - EzyLearn

Do forms frustrate you? I’ve come to learn that forms are critical to organise and systemise a business. They’re an orderly way to collect relevant information for the different admin tasks of a business.

Without forms you’ll have a messy filing system or an Inbox that is so full of confusing information that you’ll spend half your time just looking for thing!

Different uses for online forms

checklist for job interview questions for bookkeepers

We use forms for tasks like:

  • Enrolling into an online course
  • Customer feedback
  • Online course enquiries
  • Surveys
  • Free training course samples
  • Requesting a certificate
  • Joining one of our Career Academy services

When you think about forms the concept is pretty simple really – you just use a program like Microsoft Word to create a form and then hand it to your clients to fill in, right? WRONG

Most forms are completed online these days so you need a specialist form builder that enables you to collect the information from anywhere (usually your website).

Online form builder benefits

Using online forms in your business means you don’t need to do the data entry, your customers do. This makes the information accurate and takes away unnecessary work for your staff – and that is called productivity. It also makes it easier to get that information into other software programs used in your business.

Xero became a massively successful bookkeeping program because of the hundreds of software programs that integrate with it. Learn about some of the popular Xero integrations. Integrations enable information to be shared between different software programs.

Using an Online Form Builder enables you to do the same with information that is collected using your form.

Microsoft Forms Training Course - Build online forms for surveys, orders, opinions etc - Learn with EzyLearn Career Academy

Microsoft Forms is an online form builder that enables you to

  • create forms for anything,
  • embed them into your website and then
  • enable support and admin staff to access this information from anywhere.

The Microsoft Forms course is included for free with the Microsoft Office Academy training course package.

Typical Online Form Scenario

A typical use for online forms is:

  1. Collect customer details
  2. Sending the mobile number to an SMS authentication service
  3. Once authenticated, sending those client details to an email marketing system like MailChimp
  4. Have an email sent to an email support ticketing system (like Zendesk)
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The most common office admin & support jobs

the perfect administrative executive assistant office manager learn online courses training

The most common jobs for office admin and office support require confident knowledge of Microsoft Office and MYOB or Xero for bookkeeping tasks.

The office admin role is the person that connects most of the other business roles, including

  • customer service,
  • sales and
  • accounts.

This means you’ll be speaking to existing clients about the administration tasks involved in their purchase, while also coordinating with other employee of the business to help complete the services.

In the building and trades industry you’ll be helping with paperwork relating to their building project.

Office admin jobs require good communications skills because you may not know the answer to all your clients questions but you are the first person they speak with. You’ll need to correspond with other parts of the business to ensure that the client has the information they need.

Get office admin jobs with basic bookkeeping training

This can include scheduling meetings, allocating meeting rooms and reminding clients and technicians about appointments, most of which is done using Microsoft Outlook.

This role can get even trickier when you are also the person following up for payment! You may need to be nice and friendly to maintain a good client relationship while also being stern and enforcing the business credit management policies.

Combined Office Admin Course and Basic Bookkeeping Training

The office admin training course

The Office Admin Course includes training in Microsoft Office as well as MYOB & Xero Training for daily transactions.

If your employer supplies complex solutions which involve project management and many different milestones one of your first tasks will be to collect information about the customer needs from the sales person and provide them with a quote or tender that is created by an experienced estimator.

Your role might be to convert complex information into a glossy brochure or proposal that makes it easier for the client to understand.

If you are preparing this information for a sales person to present you may also need to condense it into a slideshow presentation using Microsoft PowerPoint.

Read more about Office Admin Job Descriptions and Training Course outcomes

Difference between Office Admin and Business Admin

Office admin courses and business administration training course and qualifications

If you want to climb up the ladder where you work or find a higher paying office admin job you should explore some of the requirements for business administration jobs. This previous blog posts explores actual job ads and requirements for staff.

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One Xero account gives you access to dozens of company files

the perfect administrative executive assistant office manager learn online courses training

Many Xero beginners think that they only have 30 days to use the trial version of Xero but that isn’t actually correct. Xero, just like MYOB Business and QuickBooks online need you to create a “user” account and authenticate yourself using SMS or an authenticator app.

Once you’ve got your user account you are able to access dozens of different “company” files when you need to. This is how bookkeepers manage the company files for dozens of their own clients.

Continue reading One Xero account gives you access to dozens of company files
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Have we spoken yet?

Accounting Tutors - online Xero, MYOB, QuickBooks, Microsoft Office Excel, Word training courses - compare airtasker, gumtree, applied education, SpotED

The most rewarding conversations I have is with EzyLearn graduates who’ve completed our courses and then gone on to manage their finances better or get an accounts job. I’ve been speaking to a lot of EzyLearn students lately and there is a consistent theme in most conversations – “what on earth is going on with the price increases for everything“.

I thought that the Covid-19 era was going to be the most challenging period because of all the disruption to our normal lives. I’m not sure if you have discovered the same but one of the best results was that more people started working from home or negotiated partial work from home arrangements with their employer.

The real disruption of The Pandemic is that we are NOW all paying the price of it with inflation and interest rates!

Continue reading Have we spoken yet?
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I think I found the perfect job for you

Remote workers can roster support staff for NDIS care workers - NDIS Bookkeeping Courses using Xero and MYOB - EzyLearn

The perfect job is working from home doing office admin one day a week, yes? Most bookkeeping course graduates would agree that this is the perfect client. It means you have up to 4 days available where you can get other ideal clients and it means you work online with no need to travel (or dress up!).

This job is also involved in the growing NDIS sector so you’ll learn some great skills if you haven’t worked in the sector before. You must have experience working as an admin support person and be setup to work effectively from home.

Continue reading I think I found the perfect job for you
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Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course

Freshflow water filter replacement cartridges for home water filter systems and office water coolers display - Microsoft Office Training Course Case Study

Ever since I have been in business I have been told about the power of “personalised” marketing messages. Back then it was about sending a personalised letter to customers about something they’re interested in or have purchased in the past. I was running a water filter and cooler business and we had retail customers as well as business customers. That’s when I realised the power of a database.

If you are new to any industry people don’t know you and it’s your job to get to know people and build up a database. The most common way to do this is to advertise, get leads and speak to people – but only 3% of people are ready to buy right now so it’s important to stay in touch with them and most people do that with an email marketing system like MailChimp.

If you an existing business with lots of customers but times are quiet you can also use the customer data from your MYOB and Xero accounting file to connect with people.

Continue reading Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course
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8 People Can Learn Xero COMPLETE For $88 ea

Corporate training and group discounts for Microsoft Office Excel and MYOB and Xero Training Courses

You read correctly! This is part of our Corporate Training pricing for Bookkeeping Certificate courses in MYOB and Xero. The price is low because it based on volume pricing. The same is true for Group Training prices for Microsoft Office Excel and Word.

You can get a further discount off the Corporate Training prices if you don’t need a Certificate at the end of your training. This option is great for business owners or small businesses who just want to get their team trained up but don’t need the evidence of a Certificate of Completion.

Continue reading 8 People Can Learn Xero COMPLETE For $88 ea
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Micro Courses in Excel, Xero and MYOB or BUNDLES, COMPLETE Courses and COMBOS

Micro Courses and Stackable Micro Credential by EzyLearn

One of the disciplines I’ve tried to focus on when created online courses in bookkeeping and office admin is to keep the courses short and manageable. When we operated our Sydney training centres we tried to keep class times between 2.5-3 hours because most students can’t concentrate for a whole day.

For the MYOB & Xero Bookkeeping Courses this means that students can enrol into short courses, which are now commonly referred to as Micro Courses that cover very specific skills. We’ve recently changed how we show this information using our Learning Orbs.

Continue reading Micro Courses in Excel, Xero and MYOB or BUNDLES, COMPLETE Courses and COMBOS
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You Don’t Need a Cert IV in Bookkeeping & Accounting to be a Contract Bookkeeper

Christina from Glenmore in Sydney graduated from the Xero Complete Training Course & Certificate and runs several businesses

Starting a bookkeeping business has been a go to option for many mums returning to the workforce, particularly if they did accounting and office administration work before having children.

I’ve been writing about starting a bookkeeping business at this website since we started our bookkeeping blog and as you can see it doesn’t have to cost a lot of money.

Since the GST, however and the creation of the Registered BAS Agent some things have changed.

Continue reading You Don’t Need a Cert IV in Bookkeeping & Accounting to be a Contract Bookkeeper
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Does it feel like you’re knocking your head against a brick wall and not getting job interviews?

ATS match rates for Job Applications for Accounts job requiring MYOB and Xero skills - the Career Academy for Bookkeeping Certificate graduates from Ezylearn

I was speaking with a job seeker recently and she was telling me that she had applied for hundreds of jobs and tried dozens of employment sites but got NO job interviews. I mentioned to her that the employment rate is very low at the moment and that there is a lot of demand so she might do all right if she keeps trying.

What I copped next was flurry of expletives about how the Government is making up lies and that there are no jobs available. This lady continued to bend my ear until I had to excuse myself politely.

The problem that most people have with the Job Application Process is that they’re not practiced at it. There is a method and process to follow when applying for jobs and if you approach it with desperation or you get frustrated you lose sight of how you come across to the employer.

The employer is simply following a process to find the best potential job applicant and they want to make sure they get it right. Need help in the job search and application process? That’s where the Career Academy from EzyLearn come in.

Continue reading Does it feel like you’re knocking your head against a brick wall and not getting job interviews?
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6 Months Access to MYOB Business (Essentials) for Training Course Students

MYOB Training Course & Certificate - Accounting & Payroll Advanced Certificate Course - EzyLearn with MYOB Education Partner

One of the most common questions we get asked by students when they enrol into an online course relates to access to the software.

Years ago you could buy the MYOB AccountRight software from Officeworks for $10 and use it forever but online software like Xero, QuickBooks Online and MYOB Business Essentials are all subscription based and offer a 30 day free trial.

Although 30 days doesn’t seem like a long time if you are enrolled into a MYOB or Xero course that provides 12 months course access, there are ways you can still make VERY good use of these trial periods.

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How Microsoft Word and Excel Training Can Improve Your Work Life

Microsoft-Word-and-Excel

As part of our new initiative, EzyLearn Worklife, we’ve been speaking to EzyLearn graduates about their experiences with their course, and how they use the skills they’ve learnt in their work life.

One such student is Ian, who enrolled into both the Microsoft Word and Microsoft Excel Complete Training Course Packages in 2021.  He is also part of our Career Courses Membership, which gives him lifetime access to his course content and student support.

Ian works for Services Australia and we had a chat with him about his work, his course, and all things in between.  And he gave some great insight into just how valuable online training can be…

Continue reading How Microsoft Word and Excel Training Can Improve Your Work Life
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Our Students Have Been Talking – Here’s What They Have to Say

Online sales training courses for bookkeepers, business owners and customer service

EzyLearn Worklife is a new initiative we’ve started this year, and it’s already proven to be a success!

We set out to hear from past students about their experiences with EzyLearn, and how they’re using the skills they learnt in their training in their work lives – and we’ve been hearing lots of interesting things from them.

From challenges they faced in their jobs, to skills they find help make tasks easier, we’ve been getting some amazing insight into the experiences of our students – and it’s only right we share them with you too!

Here are some of the things we’ve found from our Worklife interviews:

Continue reading Our Students Have Been Talking – Here’s What They Have to Say
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Office Administration or Business Administration: What Jobseekers Need To Know

Office admin courses and business administration training course and qualifications

Jobs in office administration and businesses administration are pretty popular currently – Seek has them projected at 7.3% and 9.9% growth, respectively.

So if you’re scrolling through one of the many job seeking sites, searching for an administrator role, it’s important to know the difference between these categories.

And it can be a bit confusing.  Some job listings seem to use these terms interchangeably, or you might just see the blanket term ‘administrator’ as the title.  Whilst there is some overlap, there is a difference between the jobs descriptions and tasks of office administrators and business administrators.

Here’s how to know which one is right for you:

Continue reading Office Administration or Business Administration: What Jobseekers Need To Know