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Forms, Forms and more Online Forms!

Creating Forms in the Microsoft Word Intermediate course for Microsoft Office admin training courses - EzyLearn

Do forms frustrate you? I’ve come to learn that forms are critical to organise and systemise a business. They’re an orderly way to collect relevant information for the different admin tasks of a business.

Without forms you’ll have a messy filing system or an Inbox that is so full of confusing information that you’ll spend half your time just looking for thing!

Different uses for online forms

checklist for job interview questions for bookkeepers

We use forms for tasks like:

  • Enrolling into an online course
  • Customer feedback
  • Online course enquiries
  • Surveys
  • Free training course samples
  • Requesting a certificate
  • Joining one of our Career Academy services

When you think about forms the concept is pretty simple really – you just use a program like Microsoft Word to create a form and then hand it to your clients to fill in, right? WRONG

Most forms are completed online these days so you need a specialist form builder that enables you to collect the information from anywhere (usually your website).

Online form builder benefits

Using online forms in your business means you don’t need to do the data entry, your customers do. This makes the information accurate and takes away unnecessary work for your staff – and that is called productivity. It also makes it easier to get that information into other software programs used in your business.

Xero became a massively successful bookkeeping program because of the hundreds of software programs that integrate with it. Learn about some of the popular Xero integrations. Integrations enable information to be shared between different software programs.

Using an Online Form Builder enables you to do the same with information that is collected using your form.

Microsoft Forms Training Course - Build online forms for surveys, orders, opinions etc - Learn with EzyLearn Career Academy

Microsoft Forms is an online form builder that enables you to

  • create forms for anything,
  • embed them into your website and then
  • enable support and admin staff to access this information from anywhere.

The Microsoft Forms course is included for free with the Microsoft Office Academy training course package.

Typical Online Form Scenario

A typical use for online forms is:

  1. Collect customer details
  2. Sending the mobile number to an SMS authentication service
  3. Once authenticated, sending those client details to an email marketing system like MailChimp
  4. Have an email sent to an email support ticketing system (like Zendesk)
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The most common office admin & support jobs

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The most common jobs for office admin and office support require confident knowledge of Microsoft Office and MYOB or Xero for bookkeeping tasks.

The office admin role is the person that connects most of the other business roles, including

  • customer service,
  • sales and
  • accounts.

This means you’ll be speaking to existing clients about the administration tasks involved in their purchase, while also coordinating with other employee of the business to help complete the services.

In the building and trades industry you’ll be helping with paperwork relating to their building project.

Office admin jobs require good communications skills because you may not know the answer to all your clients questions but you are the first person they speak with. You’ll need to correspond with other parts of the business to ensure that the client has the information they need.

Get office admin jobs with basic bookkeeping training

This can include scheduling meetings, allocating meeting rooms and reminding clients and technicians about appointments, most of which is done using Microsoft Outlook.

This role can get even trickier when you are also the person following up for payment! You may need to be nice and friendly to maintain a good client relationship while also being stern and enforcing the business credit management policies.

Combined Office Admin Course and Basic Bookkeeping Training

The office admin training course

The Office Admin Course includes training in Microsoft Office as well as MYOB & Xero Training for daily transactions.

If your employer supplies complex solutions which involve project management and many different milestones one of your first tasks will be to collect information about the customer needs from the sales person and provide them with a quote or tender that is created by an experienced estimator.

Your role might be to convert complex information into a glossy brochure or proposal that makes it easier for the client to understand.

If you are preparing this information for a sales person to present you may also need to condense it into a slideshow presentation using Microsoft PowerPoint.

Read more about Office Admin Job Descriptions and Training Course outcomes

Difference between Office Admin and Business Admin

Office admin courses and business administration training course and qualifications

If you want to climb up the ladder where you work or find a higher paying office admin job you should explore some of the requirements for business administration jobs. This previous blog posts explores actual job ads and requirements for staff.

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Have we spoken yet?

Accounting Tutors - online Xero, MYOB, QuickBooks, Microsoft Office Excel, Word training courses - compare airtasker, gumtree, applied education, SpotED

The most rewarding conversations I have is with EzyLearn graduates who’ve completed our courses and then gone on to manage their finances better or get an accounts job. I’ve been speaking to a lot of EzyLearn students lately and there is a consistent theme in most conversations – “what on earth is going on with the price increases for everything“.

I thought that the Covid-19 era was going to be the most challenging period because of all the disruption to our normal lives. I’m not sure if you have discovered the same but one of the best results was that more people started working from home or negotiated partial work from home arrangements with their employer.

The real disruption of The Pandemic is that we are NOW all paying the price of it with inflation and interest rates!

Continue reading Have we spoken yet?
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Coffee Grinders Give Subscription Fees a Roasting

Spina Roasters Morisset use MYOB Accountright for their cafe business - online MYOB Training Courses from EzyLearn small

We’re so used to paying subscription fees for everything today but not really owning anything. I was speaking with Brian from Spina Coffee Roaster in Morisset and he reminded me when small businesses could buy MYOB AccountRight and then only upgrade if they wanted too.

I recall the first subscriptions that MYOB introduced relating to Payroll tax tables. If the PAYG brackets or superannuation (covered in the MYOB Payroll Course) were changed by the Australian Government then you had to buy the upgrade from MYOB – even though it was a simple change of a couple of percentages in the software.

Now, most small businesses don’t even budge when they pay $1000pa for a Xero subscription!

Continue reading Coffee Grinders Give Subscription Fees a Roasting
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New! Microsoft Forms Course – Pre Launch Discount

Microsoft Forms Training course - Online Form Builder Templates for selling your property in Morisset & Bonnells Bay NSW - EzyLearn Pty Ltd

When I operated training centres in Sydney most of the sales were made by phone. We’d advertise our course in the local paper, highlighting our phone number and encouraging students to call and enrol into a course. It was labour intensive and not that secure when you think that we were taking down students credit card details over the phone.

Then we introduced learning on demand where students could learn any topic they wanted during our opening hours and we introduced our first online form to take enrolments – the results were miraculous. We’ve subsequently made many changes to that form since then.

We didn’t have to be in the office to take enrolments, students could enrol whenever they were ready and we had a central database of all our students and the courses they enrolled into. Best still, this information was all emailed automatically into our Customer Service software system. You can now learn these skills in the Microsoft Forms Course.

Continue reading New! Microsoft Forms Course – Pre Launch Discount
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NoCert, saves money

Yes, its true get a NoCERT discount on MYOB, Xero, Microsoft Office (Word and Excel) Courses - EzyLearn

Business owners can now get a discount on our MYOB & Xero and Microsoft Office COMPLETE courses if they don’t need a Certificate of Completion.

I recently wrote about the value of Certificates and who really needs one and we’ve discovered that most business owners prefer to focus on getting the knowledge to use their software better AND saving money – that’s why we introduced NoCert discounts.

Continue reading NoCert, saves money
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Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course

Freshflow water filter replacement cartridges for home water filter systems and office water coolers display - Microsoft Office Training Course Case Study

Ever since I have been in business I have been told about the power of “personalised” marketing messages. Back then it was about sending a personalised letter to customers about something they’re interested in or have purchased in the past. I was running a water filter and cooler business and we had retail customers as well as business customers. That’s when I realised the power of a database.

If you are new to any industry people don’t know you and it’s your job to get to know people and build up a database. The most common way to do this is to advertise, get leads and speak to people – but only 3% of people are ready to buy right now so it’s important to stay in touch with them and most people do that with an email marketing system like MailChimp.

If you an existing business with lots of customers but times are quiet you can also use the customer data from your MYOB and Xero accounting file to connect with people.

Continue reading Mail Merging for Water Filter Replacement Reminders using Microsoft Word Advanced Course
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Match these Office Admin & Accounts jobs with the courses to help you get them

Become-confident-using-Microsoft-Office-Excel-Word-PowerPoint-Outlook-online-training-courses

Someone made contact with us to find out which data entry and office admin courses they need to do to get a job using MYOB. It’s logical to want to know which courses will give you the skills for specific jobs so we put these guides together.

Continue reading Match these Office Admin & Accounts jobs with the courses to help you get them
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Microsoft Outlook Training Course is a FREE Student Inclusion!

Microsoft Outlook Training Course for meetings, scheduling, and working as part of a team

Online courses—Who’s got time for that? If you’re saying that right now but you need to up-skill then you can probably use some help from the Calendar in Microsoft Outlook.

Enrolling in an online Xero and MYOB Training Course to further your career prospects is exciting but it’s not uncommon to feel overwhelmed by the demands of work, study and family obligations in an already hectic lifestyle.

Learn how to use Microsoft Outlook to manage your time, meet your obligations and achieve your goals AND significantly reduce your stress. These valuable skills will help prepare you for life in the workforce or for running your own business, where good time management skills are CRITICAL!

Continue reading Microsoft Outlook Training Course is a FREE Student Inclusion!
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Office Administration or Business Administration: What Jobseekers Need To Know

Office admin courses and business administration training course and qualifications

Jobs in office administration and businesses administration are pretty popular currently – Seek has them projected at 7.3% and 9.9% growth, respectively.

So if you’re scrolling through one of the many job seeking sites, searching for an administrator role, it’s important to know the difference between these categories.

And it can be a bit confusing.  Some job listings seem to use these terms interchangeably, or you might just see the blanket term ‘administrator’ as the title.  Whilst there is some overlap, there is a difference between the jobs descriptions and tasks of office administrators and business administrators.

Here’s how to know which one is right for you:

Continue reading Office Administration or Business Administration: What Jobseekers Need To Know
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Can you lose your job because of Microsoft’s productivity police?

Microsoft Office 365 Productivity Score for office support and administration tasks job description - online training courses Office Certificate Course (EzyLearn - recognised by employers)

Are you only using 10% of Microsoft Office? Are you taking 2 hours to do something that can actually be done in 30 minutes? Microsoft Office software had a feature that could identify your productivity score in reports to managers. 

The technology was designed as a sales tool for Microsoft to help identify software that could be utilised better at Microsoft corporate clients but it unveiled a whole privacy issue.

Continue reading Can you lose your job because of Microsoft’s productivity police?

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Office Academy gives Microsoft skills to all staff, online, remotely – NOW $200 OFF

paid on time reports for credit management accounting software

Do you know how to use Microsoft Word? Oh, yes.

Can you show me how to change the alignment of these paragraphs, put bullet points here and make the image aligned to the right side of the text? Um, I’ll give it a go. 

This is a common scenario in conversations I’ve had with students looking for office admin and support jobs. Some people think that just because you can type they can use Microsoft Word but that’s not the case and when I look at the high number of office jobs that require good data entry skills it makes these skills very important! Here’s our offer for October. Continue reading Office Academy gives Microsoft skills to all staff, online, remotely – NOW $200 OFF

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Announcement: New Bundle Microsoft Office Word, Excel, PowerPoint, Outlook Courses

Critical Office Skills and Job Seeker Confidence with Microsoft Office Essentials

EzyLearn Microsoft Office Beginners Essentials logo croppedA HUGE PERCENTAGE of EzyLearn students complete an online course with us because they are looking for a new job. However, many people lack confidence because they are not competent using Microsoft Office software programs.

At EzyLearn, we have always included Beginners to Advanced-level training content for our software courses; we don’t want students wasting their time worrying about whether they should do Beginners, Intermediate or Advanced. That said, we’ve consistently had requests for a combination course.

Introducing our Microsoft Office Beginners Essentials software courses — One low price and free student inclusions.

Dropbox included

dropbox-logo-online training courseOne of the most powerful internet based applications that we use everyday is Dropbox. It’s powerful because it enables you to automatically backup any files you save into your Dropbox folder AND it enables you to access your files from any computer. When you delve deeper into Dropbox and start using it on your Smartphone you’ll also discover that every photo you take on your phone (and screen shot) can be automatically saved into your “Camera Uploads” folder within Dropbox so no matter how much phone storage space you have you’ll always have a copy of images in Dropbox.

The Dropbox Course is a Free Student Inclusion and compliments the Microsoft Office Beginners Essentials courses beautifully.

Microsoft Outlook Courses included

Microsoft Outlook product box software training courses 188wideI personally use Google Apps for emailing, contacts, calendar etc because many years ago when I made the switch it was free and Google’s email program (gmail) had the best SPAM filtering on the market so I was guaranteed to only receive the emails I wanted and not all the rubbish — before then I used Microsoft Outlook for many years. Our Microsoft Outlook courses will teach you how to:

  1. Manage your emails
  2. Manage your calendar and meeting appointments
  3. Manage contacts and use Outlook as a CRM
  4. Manage tasks and checklists

Our Microsoft Outlook training course is not available separately but is included as part of our Microsoft Office Beginners Essentials training courses. With a confident knowledge of all of these Microsoft Office Productivity programs you’ll perform better in any job interview and who knows maybe even be able to help other people in the organisation!

Would you like to be an EzyLearn Trainer?

earn money working from home using and teaching how to use MS Office, MYOB, WordPress, Facebook, Xero and moreWe’ve beefed up our EzyLearn Partner program — if you want to earn a couple hundred dollars a week OR make a living out of using and teaching people how to use computer software, Internet services, accounting software and online marketing, then take a look at our EzyLearn Partner page.