Posted on May 2, 2014May 2, 2014 by Steve Slisar — 1 Comment

Marketing Hacks: What Kind of Business Should Advertise in the Paper?

Advertising in your local newspaper can be great if you're offering your services to a local market. — Advertising in your local newspaper can be great if you’re offering your services to a local market.

There’s a module in our Small Business Management Course about marketing and undertaking marketing activities, and in that module you learn about researching the market and determining the best mediums to use to advertise your business.

With the advent of the Internet and social media, there’s been a lot of discussion about declining advertising revenues in newspapers, which has led many business owners and marketers to erroneously think that advertising in the newspaper is no longer efficient.

But really, advertising in the paper is just as efficient as it ever was – it all depends on the business and whether a newspaper is the right medium for it.

So what businesses should advertise in the paper?

Where Oh Where to Advertise?

The answer to that question really depends on the business and the newspaper. For a local business, like a restaurant or a retailer or a plumber looking for local customers, a newspaper that’s highly read and engaged with by the local community is definitely the way to go, as opposed to a larger metropolitan newspaper.

But it’s important that you consider why you’re advertising in the first place. If you’re looking to build brand awareness, a regular advertisement in a relevant section – such as dining, or professional services, for example – over a significant period of time will pay off.

If you’re looking for new customers and fast, then a smaller number of ads, towards the front of the paper clearly advertising that you’re opening soon or running a special deal will deliver the immediacy you’re looking for.

How Far Will People Go?

It’s important to remember that the majority of people don’t travel further than between 3 and 3.5 kilometres to do their groceries, and a maximum of about 12 kilometres for larger purchases like a car or white goods.

This is what makes local newspapers highly efficient for local businesses, whereas national businesses find both local and national newspapers efficient in delivering their customers.

Global Reach

But what if you’re not looking for local customers from any specific region because you’re an online business whose customers can reside anywhere in the world?

In this instance, a local newspaper, while it would deliver a number of highly engaged customers, would only deliver a small section of your target market, making it highly costly.

While metropolitan or national newspapers would work better here, they still wouldn’t deliver those overseas customers. This is where online and social media advertising may work better for you, assuming that it’s highly targeted the your ideal customer.

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The key to successful marketing is always understanding exactly who your customer is. This comes from efficient market research prior to starting your business. It’s for this reason that we recently introduced a new short course called the originate and develop new concepts course, which takes you through the all-important first step of business: researching the market.

For more information on our originate and develop new concepts course, visit our website or contact us for more information.

Posted on March 31, 2014March 27, 2014 by Steve Slisar

Web Analytics: Everything You Thought You Knew About the Web is WRONG!

It's all about the clicks on the web - or is it? — It’s all about the clicks on the web – or is it?

If you’re an average reader, I’ve got your attention for about 15 seconds, so here goes: many things we’ve been taught about the web are wrong. One of the biggest mistakes – thinking that clicking is the same as reading.

Not your average reader? Perhaps I’ve got you a while longer… We’ve mentioned on this blog before that every business owner should be monitoring their web analytics – we’re even developing a Google Training Course for business owners who want to learn more about the Google products.

What Does Web Analytics Help You With?

Web analytics allows you to determine things like where your visitors originated from, your click rate and your bounce rate.

Google considers any visitor who spends less than 30 seconds on your web page before clicking elsewhere to have “bounced” – and the number of people who bounce from your website is your bounce rate.

Clicks and Conversions

Your click rate is the number of people who have clicked through to your website from a search engine, banner ad, or third party link. The goal is to keep your click rate high and your bounce rate low – this is supposed to demonstrate high engagement with your website, your business or your brand; it’s also supposes to guarantee conversions.

Except that it doesn’t – a fact that’s becoming clear to organisations with large web presences, as web users become more sophisticated as the way we use the web has evolved.

According to Tony Haile, of US company Chartbeat, which provides real-time analytics for companies like Time Inc, Forbes and NBC Universal, businesses should be looking towards something he calls Attention Web and away from clicks and bounce rates.

Time and Attention

Attention Web is not just valuing the number of clicks, but valuing the time and attention visitors give your site. “Time is a rare scarce resource on the web and we spend more of our time with good content than with bad,” Haile says.

For business owners this means you need to give your customers and clients, good, valuable content and start valuing the time they spend reading and engaging with it. Do this and your conversion rate will soar – and in turn, your bounce rate plummet.

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If you’d like to learn more about web analytics and other Google products, you can subscribe to our blog. Alternatively, if you’d like to learn more about building an effective website, you can enrol in our WordPress Training Course.

Posted on March 10, 2014March 5, 2014 by Steve Slisar

Be Loved by Google: Use WordPress!

why-google-loves-wordpress — There are many benefits to creating your website with WordPress – and Google loves it too.

Although our flagship training course is our online MYOB training course, EzyLearn also offers a number of other training courses, such as our Small Business Management Course and our WordPress Design Course. WordPress has become one of the most popular free and open-source content management systems in the world and is used by nearly 19 percent of the top 10 million websites, according to Forbes magazine.

WordPress Benefits

What makes WordPress so popular, especially among small businesses, is that you can edit and update content whenever you like. You can select from a number of pre-existing themes, or install a custom-made theme to use for your website. There are also a number of plugins available to WordPress, like Google Analytics, which allows you to track and analyse the traffic visiting your site.

Until far too recently, creating a website for your business was often a costly and daunting exercise. While large organisations typically had in-house web developers and SEO experts, many small businesses retained the services of external web developers.

If you didn’t need to make any changes to your website, this was usually fine. Your web designer would create your website and it was all systems go. But as Google has changed the algorithms that are used to index websites, preferring web pages that are constantly updated, it’s become more necessary to update your website — and often — in order to appear relevant to Google.

The Need to be Googled

Google, the verb, was added to the Oxford English Dictionary in 2006, and is defined as “using the Google search engine to obtain information about something or someone on the World Wide Web.” Thus, it’s necessary to ensure your website appears in Google, so people can google you.

To do this you need to update your content, and frequently. This could involve creating new web pages, or regularly maintaining a blog. However, paying a web designer to upload and publish new content on website on a daily basis is not cost-effective, which is why WordPress has become so popular.

But there are other practical reasons to create and manage your own WordPress website. If you change your business address, or telephone number, you can quickly and easily update those details immediately — rather than waiting until your web designer has the time.

You’d be surprised how many businesses show their incorrect building address or telephone numbers on their websites, because they don’t have an easily updated website. And for each customer who calls, or can’t find that business at their address, that’s a customer they’ve lost to their competitor.

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If your business’ website is not currently easy-to-update, consider using one of the world’s most popular content management systems, and take our WordPress training course today.

Posted on February 20, 2014February 19, 2014 by Steve Slisar

What Is It That Your Business Does Again? The Need To Be CLEAR!

If people are left confused as to what your business does, they'll simply go elsewhere. — If people are left confused as to what your business does, they’ll simply go elsewhere.

In our Small Business Management course, we discuss creating a website for your business — and at EzyLean, we even offer a training course on creating a website using WordPress. We’ve also talked about some of the website “must haves” on this very blog, but one of the things many business owners still get wrong is communicating what exactly their business does.

What Does Your Business Actually Do?

Being able to explain your business in one sentence or less should be like second nature to any business owner, yet I can’t tell you how many times I’ve been on a business’s website and found myself wondering, “What the hell does this business actually do?”

It seems that somewhere, in the midst of worry about design, functionality, load times, conversion rates, and so on, many business owners — large and small; this affliction is not discerning — forget to answer the most basic of questions and often the fundamental reason a person is on their website: What does my business do?

Take a look at your website. Does it clearly state in one sentence or less what your business does? If we use EzyLearn as an example, we could say, EzyLearn is an online training provider. We could even take it one step further and say, EzyLearn is Australia’s largest provider of online training courses, including MYOB, WordPress and Excel.

Both examples are clear, concise and, above all, they entice visitors to spend time on our website. This is important, because if you leave visitors wondering what your business does and whether you offer the services they’re looking for, they’ll give up and go elsewhere.

Your Business Plan’s Executive Summary

This is where the executive summary of your business plan comes into play. The executive summary of your business plan is used to explain what your proposed business will do; in no more than a paragraph you need to be able to convince the reader that your business idea is worthy of their funding, participation or whatever it is you’re seeking of them.

In essence, your executive summary is your elevator pitch. You need to refine this and whittle it down to a short, pithy explanation of your business and your services. Practice on friends and family if you have to and once you’ve got it, put it straight onto your homepage, or an easy-to-access “About Us” page.

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And remember: the thing about the Internet is that it’s great if you know what you’re looking for; but the majority of people don’t. Always craft your copy like you’re communicating with someone who doesn’t know the first thing about your business or the industry, then go from there.

Posted on February 5, 2014February 5, 2014 by Steve Slisar

Eliminating the Guesswork: Knowing Just How to Change Your Website to Get More Business

Believe your copy isn't working? Don't stab in the dark with your changes - try Optimizely, covered as part of our new Digital Business Course. — Believe your copy isn’t working? Don’t stab in the dark with your changes – try Optimizely, covered as part of our new Digital Business Course.

In a recent post we talked about using web analytics to generate more business and we’ve also talked about the value of web analytics to any small business’ website, because it isolates information you can use to increase your conversions rates, among other things.

Because web analytics is something we cover in our Digital Business Course, we’re not going to spend much more time on that here, but we do want to talk about a great new tool that you can use in-conjunction with web analytics: the web optimization software, Optimizely.

Testing Out Different People’s Responses

Web optimization, or A/B split testing, acts almost like a focus group where, without being told, a small number of customers will be diverted to a slightly different version of a web page and their behaviour compared with that of the users on the standard site. If the updated version of the web page results in more clicks, longer visits or more purchases, the updated version will displace the original; if the new version is inferior it will be phased out with very few people ever seeing it.

Web optimization has long been the open secret of high-stakes web development companies, like Google, but Optimizely’s foray into the marketplace makes it possible for small businesses to have the same data and insights available to them as a big businesses — and cheaply.

While Optimizely — which was founded in 2010 by Dan Siroker and Pete Koomen, who were both product managers at Google — may be used by a number of big players like MTV, Disney and Sales Force, it’s most useful for time-strapped small business owners, where making changes to web content has always been a time-consuming process.

If you have been using web analytics and made adjustments to your web content in response to data you’ve received from your analytics software, then you know how tedious the process can be — but importantly you know how much guesswork is involved in making changes to some elements of your web pages, like copy, for instance.

Are Folks Subscribing to Your Newsletter?

If you’re not using web analytics (and you should be!) it goes something like this: you notice users are landing on a particular web page in response to searching at particular keyword, but they don’t choose to sign-up to your newsletter. Why?

You guess that maybe there’s too much copy and it’s overwhelming the user so you decide to reduce it. You check your analytics — still no joy. Now what? Do you undo those changes and try something else? Or keep those changes and try something else? What if that still doesn’t work? Then what? Also, how long is a piece of string?

Eliminating the Guesswork

Optimizely eliminates all of that guesswork and for as little as $17 a month, it’s a lot cheaper than retaining the services of a web developer to provide this information just once, never mind for an entire year.

Optimizely is another tool small businesses can use to increase their productivity and increase their sales. If creating web content that’s efficient and highly targeted to your customers is a priority for your business, we recommend you give Optimizely a try.

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If your business is about to make the transition online, you can find more information on our digital business course here, or by subscribing to our blog.

Posted on January 29, 2014January 27, 2014 by Steve Slisar — 1 Comment

Four Ways Web Analytics Will Generate Sales for You

Using web analytics means you don't waste time on marketing that's not yielding results. — Using web analytics means you don’t waste time on marketing that’s not yielding results.

In a recent post we talked about using web analytics to determine your website’s conversion rate, which can be used to generate sales leads. Web analytics is something we cover in our Digital Business Course, but for those still unconvinced on the usefulness of analytics, we thought we’d break it down a little further.

Jump On Board the Web Analytics Train

If you’re not on board yet, here are four reasons why you should be!

Search engine optimization: like it or not, SEO is still plays a huge part in how your customers arrive at your website. Using analytics you can see exactly what keywords and key phrases your customers are searching. Know this, and you’re able to create content that makes it almost impossible not to sign up for that newsletter, download an ebook, etc.
Socially active: everyone knows that social media can drive traffic and result in leads, but what platform is best? Analytics answers this question without even breaking a sweat. For some businesses Facebook is the must-have platform, but for other businesses LinkedIn is more useful, so why waste your time on the wrong one if you don’t have to?
A/B split testing: by combining the new-fangled world of web metrics with old school metrics like A/B testing, the internet doesn’t combust, but does, in fact, make fine-tuning your call-to-action strategies a cinch — particularly which ones to use and which ones to ditch. We recommend using another piece of software called Optimizely, but more on that later.
Personalise email marketing: ever wondered how to increase the open-rate of your newsletters and emails? Wonder no more! Say a user arrives at an ebook download and then subscribes to your newsletter — does that mean they’re interested in a certain product or service? Probably, so why bother them with irrelevant information? This is a particularly useful given the sheer number of emails most people receive today.

By now you should be asking yourself how and where you can find this analytics train so that you can board it. In our Digital Business Course we recommend using Google Analytics because it’s free and easy-to-use, which are maybe two of the most important things small business owners care about, right?

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For small businesses wondering how you can best transition online, either in part or entirely (like EzyLearn did not so long ago), our Digital Business Course has been especially created to demystify this process.

Posted on January 15, 2014January 12, 2014 by Angela — 3 Comments

Web Analytics Made ‘Ezy’

If your business isn't using web analytics then you're still not using your website to REALLY understand what makes your customers tick. — If your business isn’t using web analytics then you’re still not using your website to REALLY understand what makes your customers tick.

Ok, so you’ve got a website and on it you have all this information about your company — who your people are, what you do, how customers can contact/connect with you — and best of all: you get heaps of page views every month! Talk about winning the Internet! You’ve got this website marketing business down, am I right?

Except that maybe you don’t. And for this reason, we’re currently developing a new Digital Business Course to help businesses transition into the online world. A big part of that transition involves understanding how web analytics work, which is the bread and butter of any successful website — and indeed, successful business.

How to Use Web Analytics

To get the most out of web analytics, you kind of need to change the way you view your website. You need to see it as a form of marketing, just like an advertisement in a newspaper or a piece of direct mail. Once you start treating your website the same as you would any other marketing activity, it’s likely you’ll have some questions you’ll want answered.

Your Conversion Rate – Do YOU Know It?

Somewhere on this list — though we imagine that it would be on the top — should be “What’s my conversion rate?” To answer this question, you need web analytics. We recommend Google Analytics, namely because it’s free and extremely easy to use.

Your conversion rate is the number of people who have visited your website and carried out some form of action — signed up to a newsletter, made a request for more information, downloaded an e-book, and so on. In short, it’s any action that involves the exchange of information that you can later use to develop into a sale.

Constant Improvement

But the real genius of analytics lies in how it allows you to isolate problems with your website’s content and refine them. For instance, if you have a rather average conversion rate, but a high bounce rate (the number of people who leave your website within 30 seconds of landing on it), there’s a good chance that’s there’s something wrong with the keywords you’ve selected for your SEO. Or you’ve selected keywords that your website’s content doesn’t address properly. Either way, you need to fix this.

Finding Out How Your Customers Think

Once you do, you should see you bounce rate drop off and your conversion rate increase, which means more opportunity for more sales. And just think: if you didn’t have analytics, you’d have never known. This is what makes web analytics invaluable for small business owners, because it gives you rare insight into what makes your customers tick — what are they really looking for, and how can you adapt your business to meet their needs? — and provides you with the opportunity to meet those needs.

In essence, small business owners now have the same resources at their disposal as large multi-nationals, who typically spend bucket-loads on research and development, focus groups, and the like, trying to ascertain what exactly their customers are looking for — and even then, often don’t get it right.

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At EzyLearn, we use web analytics extensively to ensure we’re constantly meeting the needs of our students and potential students. Through web analytics data, we ascertained that a number of small business owners were looking for a cheaper alternative to MYOB, so we developed two new cloud-accounting courses: the Reach Accounting Training Course and a Xero Training Course to satisfy that need.

For more information or to receive alerts about our forthcoming Digital Business Course, subscribe to our blog by clicking here.

Posted on December 24, 2013December 29, 2013 by Steve Slisar — 1 Comment

How Would You Like to Earn a Share of $237 Billion?

Want a share of $237 billion? If you're in business it's up for grabs! — Want a share of $237 billion? If you’re in online business it’s up for grabs!

If you spent money on Christmas pressies recently, you’re a small part in the continual climb of online trading in this country. Did you know that in 2012, the value of online trading in Australia reached $237 billion dollars? This represents a 25 percent increase year-on-year, according to the Australian Bureau of Statistics. This increase in online revenue reflects the growing number of small businesses moving their operations online, either in part or entirely — and it’s largely thanks to new technologies facilitating e-commerce for small business.

The Growth of Online Businesses

Prior to 2006 the online marketplace was all but monopolised by the eBays and Amazons, organisations that had the resources to create the necessary infrastructure needed to allow customers to shop entirely online. After 2006, when we first moved our MYOB training courses online, offering a completely online shopping experience was just starting to gain popularity among the small players like ourselves; in the years since, it’s now pretty much become the norm.

As platforms like WordPress have made it possible to create and maintain a website without any design or HTML knowledge, theme clubs like Woo Themes, which provide web-themes to suit a range of different business types, now even include ecommerce plugins that can be linked with a PayPal account.

By offering you services online, you’re opening yourself up to an entirely global customer base, allowing you to offer new or different services than you did before. Since we moved our business online, we’ve also been able to build on our business — this year we added the highly popular Small Business Management Course to our suite of training courses, for example.

For some businesses, moving online is more of a necessity, a way to stay competitive in a world with ever-evolving technologies. For example, new cloud accounting software like Reach (and we offer a course in Reach Accounting too) makes it easier for small businesses to manage their own books, without needing the services of a bookkeeper.

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For many bookkeepers this could spell doom and gloom, or it could provide them with the opportunity to venture into the business of training people on how to manage their own books. As a bookkeeper looking to extend their services into training as well, by setting up a website with an e-commerce facility, you could partner with us to sell vouchers to our training courses.

With a share of $237 billion up for grabs, now is a good time to consider offering your services online, particularly when it’s become so darn easy! We even offer WordPress training courses, which covers setting up ecommerce, so you’ve no excuse for missing out!

Posted on December 9, 2013December 6, 2013 by Steve Slisar

Does Your Business have a Facebook Page? Here’s 6 Reasons Why You Should!

Do your small business justice and develop a Facebook page.

After they complete our small business management course or MYOB training course many of our students go on to start their own home-based bookkeeping business. Among the many things you learn in our small business management course is how to effectively market a small business.

Why Market?

For any new business, it’s important to market your new business so develop new leads and customers, but it’s also important that your marketing costs don’t outweigh your income. In the marketing module of our small business management course, we talk about Google Adwords, which is a low-cost way to advertise your business online, using keywords.

Another Option is Facebook

Facebook is also another option for businesses large and small, but we think it works particularly well for small businesses, due to the community-minded nature of Facebook, itself.

There’s an old saying around EzyLearn: People like to do business with people they know, like and trust. Facebook helps you to develop online relationships with your customers, allowing them to get to know, like and trust you.

But in case you’re still not convinced, here are another 6 reasons why you should be on Facebook:

Population and penetration: We know that over 1 billion people are on Facebook, but what’s the penetration rate for a market, like the USA, for example? 67 percent of internet users in the US are on Facebook; in Australia that penetration rate is much higher—82 percent.
Age: Facebook skews young—83 percent of 18-29 year olds are on Facebook—but the 45-54 age-bracket has also seen 46 percent growth since the end of 2012.
Income: The incomes of Facebook users higher than any other social media platform. 73 percent of Facebook users earn more than AUD$75,000 compared to 17 percent for Twitter.
Mobile: Social media is the most popular social media app on smartphones and accounts for 66 percent of total social media sharing on iphones.
Gender: Like every other adverting medium, Facebook also skews toward women, but it’s still more gender neutral than Google+ or Pinterest.
Education: Nearly 75 percent of Australian Facebook users have some form of university or tertiary education.

If you’re looking to target any or all of these demographics for your small business marketing campaign, then create a Facebook page and start marketing your services to your followers.

Posted on August 28, 2013August 28, 2013 by Steve Slisar

Internet Marketing Scholarships Available for Mums in Chatswood

Perhaps you’re a mum who’s available during school hours and want to start your own business? We might have the opportunity for you. Due to the success of our MYOB training courses and with requests from our students we are developing the Digital Business Course in conjunction with the Australian Small Business Centre.

[quote]We’re looking for talented mumpreneurs who want to learn some new skills while working with a live online training business.[/quote]

With the Small Business Management Course on our Learning System we’re keen to help mums create a business plan for their own business from our office right here in Chatswood. If you’re a reader from another part of Australia (or the world for that matter) you can still learn about our developments at this blog and at the Small Business Centre blog.

Michelle provides support for MYOB course students — Michelle provides support for our MYOB training course students

Michelle recently started on our training support team and we are looking for mums to help us with the development of the Digital Business Course and we are looking for mums who have excellent skills or motivation in:

Graphic Design
Business and Blog Writing
Website Design using WordPress
Social media
Online and Telephone based support
Bookkeeping
Marketing and Advertising
Google Online Marketing

If you would like to join us on a journey of learning and growth please enter your details at this form: http://www.australiansmallbusiness.com.au/services/business-service-provider/ (make sure you mention the EzyLearn blog post and we’ll receive all your information).

You’ll be interested to know that our Digital Business Course is designed around helping a printing business in Artarmon get a professional website using WordPress, but more importantly students will learn about:

Integrating social media,
Creating and optimising a blog (just like this one!),
Using YouTube
Using Google Analytics to measure your results
Getting the most from Google Adwords
Learn about Google authorship
Google Local Marketing

Students will also learn about a host of other Google services available to help businesses become more visible to their potential customers and step into the new age of online marketing. Students will learn about how to make a business “relevant” in Google searches.

The other aspect of our Digital Business Course is we want to educate mums how to perform the tasks that many businesses need to become visible online. In the same way that learning MYOB enables mums to work flexible hours from their own home, the Digital Business Course will provide an excellent structure to enable mums to work flexible hours while helping businesses get into the digital age.

Enter your details at this website for an opportunity to win a scholarship: http://www.australiansmallbusiness.com.au/services/business-service-provider/

Posted on June 22, 2013June 21, 2013 by Steve Slisar

What is the difference between WordPress.org and WordPress.com

Get the functionality of WordPress.COM at your very own site

Although we are best known around Australia for our Online MYOB Training Courses with lifetime access and all versions of MYOB AccountRight Plus many students enrol into our WordPress training course so that they can create and change their own website.

We received a call from a prospective student this week and he asked about whether we offer training on WordPress.com or WordPress.org so I thought we should take some time to explain the difference and why we offer the training we do.

WordPress is a system for creating and maintaining your online presence. Some people consider a Facebook page or a Linkedin profile to be an online presence and it is, but if you are a business owner you can create an online presence that you own and it’s based around your domain name. When you register a domain name you then point it to a website hosting account (they call this DNS Management) and this is where the difference between WordPress.COM and WordPress.ORG comes in. When you have your own domain name and website hosting you install the WordPress.ORG software on your own website and everything you put online is at your own domain. It helps to give your domain name more value.

[quote]WordPress.COM is a service were you can create an online profile at their website and it eliminates the need to buy a domain name and organise your own hosting, but it means you forego the goodwill value of owning your own domain name.[/quote]

Having said that, WordPress.COM functionality can now be built into the WordPress.ORG software you have on your own website using a service that WordPress call Jetpack. Jetpack enables dozens of extra features, including statistics about your website visitors, and connects your own website with the WordPress.COM service.

If there is one suggestion we have for small business owners who are looking for a website, go with a WordPress driven website because:

Gives you the ability to easily change the content on each page when you want
There are thousands of WordPress website designers who can help you if you need it
You can incorporate social media and blogging very easily
Social Media and Blogging will help increase your “relevance” in Google search results
WordPress websites use themes that you can buy cheaply to create a professional website

We’ve chatted with Paul from BYO Web and he will have some exciting information about WordPress website owners and the ability to easily add an e-commerce shopping cart to your website. Make sure you subscribe to receive future issues of our blog, and watch out for Paul’s exciting WordPress news.

By the way, if you want to get a free training video lesson about how WordPress websites are structured please check out this free WordPress Training video.

Posted on May 8, 2013August 4, 2014 by Angela — 2 Comments

LinkedIn Profiles: What Not To Do

If you are like me, or pretty much any other living, breathing person on the planet with access to the Internet, then you’ve probably Googled someone in the last 24 hours.

Actually, I Googled someone while writing this post; had a gander at their LinkedIn profile and then went about the rest of my business.

I’ve mentioned previously how a LinkedIn profile works in shaping a person’s opinion of you, but how do you ensure it’s shaping a person’s opinion of you in the right way?

Getting Mileage Out of Your LinkedIn Profile

If you’re a jobseeker and you need to overhaul your LinkedIn profile, then some things to avoid:

Lying: Lie on your resume à la ex-Yahoo CEO, Scott Thomson, and you’re running the gamut of being found out at some point; lie on your LinkedIn profile and you will definitely get found out (either by a colleague or former employer), but lie on your CV and not your LinkedIn profile: now you’re not only a liar, you’re also a stupid one!

It’s simple: don’t lie. Ever.

Too many recommendations: if a prospective employer is scoping you out — perhaps to verify some of the claims in your CV or interview — and you don’t have any recommendations it’s likely they’ll consider you a dud networker, or worse: a dud employee.

To remedy this, send out a few recommendation requests. But don’t overdo it (when you’re job hunting, for example) — a slew of recommendations all at once makes it obvious you’re job hunting, which your current employer may not think too highly of.

Your job description is vague: maybe you think it’s mysterious, but vague or ambiguous statements in your job description is just plain elusive, and it makes you seem as though you’ve something to hide. Like maybe you’re not as fabulous as you let on you are.

The statement “assisted with the grand opening of a new store” could mean anything. For all we know, you could have put out the plastic cups people were drinking their complementary bubbles from. Instead, write what you actually did. No matter how small the task was.

No photo: this isn’t a beauty contest, nor is it the correct medium to post a picture of yourself drinking from a seven-foot beer bong. But the option to upload a picture is there for a reason.

A picture tells a thousand words and like it or not, visuals are important. If they weren’t, we’d never have to go for an actual job interview.

Ambiguous keywords: choose your keywords wisely; avoid overused buzzwords like “proven track record” or “team-player”. They may sound impressive (to you) but they really aren’t.

Instead of saying you have a proven track record in sales, show people what that proven track record was — if you pitched and won a multi-million dollar account for your company, say that. This turns an empty statement into a quantifiable accomplishment.

We work with professional partners that help combine our online training courses with services that help you to improve your chances of employability, or hone their talents and skills for running a small business. If you’re new to LinkedIn, we’ve discussed in a previous post how you can use your LinkedIn profile as your resume to find work. If you are looking for opportunities to become an independent contractor and operate your own business from home see the business opportunities at Workface.

Posted on April 27, 2013April 23, 2013 by Angela — 1 Comment

The 7 Website Must Have’s

We made the decision to use WordPress for our website because it’s easy to use, inexpensive yet looks professional. It’s great for blogging and bringing visitors to your website and is also really flexible — with an abundance of features, layout options and plug-ins.

Yet, when it comes to websites, there are still thousands — yes, thousands — of business owners who don’t have one. These are people who still believe in phone books.

Phone Book Uses

Phone books are pretty handy things. They’re handy for fashioning into a makeshift monitor stand to prop up your laptop. They’re handy for wrapping glassware and crockery when you’re moving house. They’re pretty darn handy for killing really big spiders. And if you’ve got a stack of them collecting dust in your garage since, say, 1982, then why not build a fort? Surely that’s pretty handy for someone, somewhere — the kids, maybe?

Phone books are not particularly handy, however, for finding a telephone number or business listing in 2013. Why flick through some-seemingly million pages searching for something you could easily find with a click of your keyboard, a glide over your tablet device, or a quick chat with Siri?

Get a Website

If you’re a business owner and you don’t have a website, our strong advice is: get one! Today, when people are searching for a business, product or service they invariably Google it, so for anyone in business, a website is an essential online marketing tool.

Again, we highly recommend WordPress. Business owners can manage their own content, which gives you enormous flexibility and it comes with a host of attractive themes and options. We offer an online WordPress training course, designed to help you understand things like SEO, working with plugins (including mobile sites and RSS feeds) and much more.

The 7 Website Must Have’s

If you’re a business owner and you already have a website but it looks like a 90’s relic with loads of Clipart, an endless-scroll of 10-point, Times New Roman copy, punctuated periodically by headings that are underlined, in bold and capped off with 73 exclamation points, then it’s time for a makeover.

There are 7 things you must do when building or renovating your website:

1. Establish Goals: Like anything in business, you need to establish some goals for your website. Things like: Why will people visit my website? What information do I want to provide? What do I want people to do next? You need to answer these questions before you begin.

2. Don’t Forget to be Mobile: The Internet is literally in the palm of your hands; so don’t forget to consider a mobile strategy during the planning stage. You’ll need to consider the main reason people will be visiting your site — for information about your products and services, to purchase your products and services, or something else — and build that into your mobile site, make it the most prominent feature.

3. First Impressions: Your website is your brand, your personality, and your reputation all rolled into one. If your website resembles the shambolic mess we described above, that’s how people are likely to view you and your business: as a shambolic mess. Photos from online photo libraries, like iStockPhoto will give your website a professional finish, but don’t forget to add a bit of you into your website. Too many stock-standard images and you run the risk of seeming generic, uninspired, bland. And bland is boring.

4. Keep it Simple: Don’t overwhelm your visitors with too many links, too many choices. This isn’t a Pick Your Own Adventure novel, it’s a website. Ensure your menu and links are intuitive and consistent. If you want to point people to the “contact us” page in your copy, use the same language that’s in your navigation menu — this will eliminate confusion.

5. Use a ‘Call-to-Action’: Your visitors are here for a reason; capitalise on that. Make sure it’s easy for them to find what they’re looking for — display contact details, proceed to checkout links, or your mailing list prominently — and encourage them to take the next step.

6. Less is More: The endless scroll of copy has got to go. It doesn’t matter how multifaceted or interesting your business is, people won’t read it. They don’t care. If you can’t whittle your business and services down to two or three (short) sentences, get someone else to — we recommend you use a professional copywriter.

7. The Need for Speed: Load times are critical. If people can’t open your page within ten seconds — that includes mobile devices — they’ll try a website where they can. If you’re taking your own photos to include on your website, remember that huge files require huge download times. Make sure to reduce the image sizes to a few kilobytes rather than a few megabytes.

You can master the skills to build a fabulous website a lot sooner than you think! Check out the details of our WordPress Course Outline

Posted on March 27, 2013December 5, 2017 by Angela — 2 Comments

LinkedIn Profiles: How Useful Are They, Really?

What is the power of a LinkedIn profile?

We scrutinise the power of a LinkedIn online social media profile.

THERE MAY BE SOME debate over whether having a LinkedIn profile actually helps professionals make valuable connections with other professionals, but the same could also be said of traditional networking.

As a writer, I probably should network more, but personally, I don’t find much value in it. In the past I have either fallen prey to someone wanting publicity for their pyramid-scheme-type business or I’ve turned into a borderline stalker myself; harassing someone who perhaps only gave me their business card out of a feeling of social obligation.

Besides, a business card tells you nothing about how competent or capable that person is at their job. For writers and journalists, I’ve always found it pretty easy to validate their claims on Google; for other professionals: not so much. Until LinkedIn, that is.

The Professionalism of LinkedIn

LinkedIn may not connect you with the recruiter of your dream job, but Twitter doesn’t guarantee you’ll become BFFs with Mariah Carey, either. What LinkedIn does, however, is give you an online professional profile.

And it’s the rather perverse nature of today’s digital society that makes an online professional presence invaluable; LinkedIn itself can act as your calling card, demonstrating how others endorse you and your work; it can act as your resume; and it can help you to actively find the right job.

The Power of a LinkedIn Profile

Any time you meet someone, you can pretty much guarantee they’ll Google you. Whether they’re prospective employers you’ve interviewed with, people you’ve met in a professional setting (clients, industry alums) or even colleagues, you can bet at some point or another they have Googled you.

What that Google search turns up can totally change the way they interact with you.

I can’t tell you how many times I’ve LinkedIn-stalked a fellow writer only to discover their LinkedIn profile is not so impressive, after all. From this point on the entire dynamic of our relationship has changed immediately; suddenly I feel I’ve got the power.

On the other end of the scale, discovering the meek-mannered, unassuming but otherwise seemingly-unimpressive editor I chatted to with extreme ease is actually a former Vanity Fair staffer or contributor to The New Yorker adds another dimension to our relationship — usually, I’m putty in their hands.

***

And it’s in this context that, yes, a LinkedIn profile does work. Whether you’re using LinkedIn as a job-hunter or a networker, your LinkedIn profile tells people everything they think they need to know about you.

The old phrase — first impressions are lasting impressions — is out. It’s online impressions that are the lasting impressions.

If you haven’t already, we welcome you to connect with EzyLearn at LinkedIn.

Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses.

Posted on February 20, 2013September 27, 2013 by Steve Slisar — 1 Comment

The Marketing Lessons All Small Businesses Can Learn From Big Businesses

We regularly receive tips from the academic board of our small business management course and they’ve recently shared something about marketing.

[quote]One of the biggest mistakes a small-business owner can make is to think that advertising budgets and marketing strategies are the playthings of big business.[/quote]

By borrowing some of the strategies some of the biggest businesses do well, there are many marketing opportunities small business owners can utilise to generate some organic business leads—and many of them are low-cost!

Web Presence – Face it, whenever you speak to a potential new client, the first thing they do is Google you. If you don’t turn up in Google, or worse, what does is out-of-date or uninformative, you’ve already lost some of your credibility and you haven’t even done business with them yet!
Your website should clearly outline what services you offer, but that doesn’t mean you can’t have fun with it! Design a website that shows off your personality and sets you apart from your competitors. Our WordPress course can give you the skills you need.
Email Marketing – Is a great low-cost marketing option providing you do it right! Many companies—big and small—make the mistake of bombarding their mailing lists with too many advertising emails, most of which are irrelevant and often result in the click of an “unsubscribe” button.
The trick, here, is to divide your mailing list into categories based on your client’s interest and business needs, and then tailor EDMs or newsletters to each category. The messages with the best cut-through are quirky and informative and act simply as a touch point with your customer that isn’t blatantly spruiking your business or rehashing your sales pitch.
Social Media – If you’re going to use social media for your business, great! But if you think that by just starting a facebook page and then arbitrarily updating it with photos or your latest special offers when you feel like it will work, well you’re wrong!
If you’re going to use social media for your business, make sure you deliver value to your social media friends and followers. Special offers are great, but after a while people tire of them. Keep your content fresh and interesting, and above all, regular!
Online Advertising – The thing about the internet, particularly search engines like Google, is that they’re terrific if you know what you’re looking for. If you don’t, however, it’s like running into a crowded Allianz Stadium on grand final night and calling out, “where can I find my car keys?”
This is where online advertising comes in. Search engine advertising (also called Search Engine Marketing or SEM), like Google Adwords, is a cheap way to get started so that anytime someone searches on google using your keywords, your ad will appear with a link straight to your website.

Don’t forget—Apple Inc, once a little start-up in Steve Jobs’ garage—never launches a new product quietly, so why should you launch your business quietly?

If you create a good marketing plan and stick to it, you’re guaranteed to see results. If you’re unsure what goes into creating a marketing plan, we cover marketing strategies in our Small Business Management course.

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