Category: Training Courses

Online training courses for Small Business Management, MYOB and Xero Accounting, Excel, Word and Powerpoint, plus WordPress for website and blogging and Google for advertising, online marketing and analytics.

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Payroll Advice: The Role of the Payroll Professional

There's a lot of aspects to payroll.
Sometimes the importance of payroll is underestimated.

When the national minimum wage increased this month, it got us thinking about the role the payroll professional plays in a business. Payroll is an important and often complex aspect of every business — and a topic we cover in our MYOB training course — but it’s often the most underestimated. So we decided to take a deeper look at the role of the payroll professional.

Payroll: There’s Quite a Lot to It

Even though payroll sounds easy enough — you just pay people their wages, right? — it’s actually not as simple as it sounds. As a payroll professional, you’re entirely responsible for understanding and interpreting the ever-changing regulations and legislation relating to payroll; as well as managing the demands of both the employer and employee.

And as such, payroll is not a simple task for the uninitiated; it requires a person with solid knowledge of PAYG and superannuation, as well as an understanding of Australian tax.

For instance, how do you ensure you’re making the correct contributions to an employee’s HECS or HELP debt? Or make sure super contributions are made correctly (and to the correct fund)? Are you certain your employees are being paid according to the correct modern award? Getting these things wrong is not just time-consuming to rectify, but can also incur fines to your company!

In a recent new book by Tracey Angwin called The Payroll Revolution (which has gone on to become an Australian best seller) Angwin discusses the responsibility of the payroll professional and offers practical and guided tips on Australian payroll.

Just some of the skills that Angwin suggests the payroll professional should possess are:

  • Strong people skills
  • AIS/payroll software experience (such as MYOB)
  • General email, word and excel skills
  • Strong understanding of superannuation and PAYG
  • Good knowledge of the Fairwork Act
  • Ability to work under pressure and to tight deadlines
  • Strong mathematical skills
  • Strong problem solving skills.

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We cover the technical side of payroll in our MYOB training course; the Australian Payroll Association website can also give you more information on payroll practices. We also highly recommend The Payroll Revolution.

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EOFY Update: Increase to the National Minimum Wage

With the new financial year, there's a new minimum wage.
With the new financial year, there’s a new minimum wage.

While you were busy with EOFY analysis — see our tips and checklists to ensure you haven’t missed anything important — you may have missed the Fair Work Commission announcing that the minimum living wage has increased by 2.6% from 1 July this year.

The New Minimum Wage

The new minimum wage for every Australian worker is $622.20 per week or $16.37 per hour and this affects all employees; even if they’re not covered by a modern award.

You’ll need to update your payroll records in MYOB to reflect this new change (we cover changes to payroll in our MYOB course if you’re not sure) so that you don’t get caught out paying your staff at the old pay rate.

If your staff are covered by a modern award and you’re not sure what their new rate of pay will be, you can check the Fair Work Award Finder on the Fair Work Commission’s website to ensure you’re paying your employees the correct rate of pay.

Effective from 1 July

As with the increase to the superannuation guarantee, the increases to the minimum wage is effective from 1 July. However, unlike the superannuation guarantee, an employee cannot receive two separate pay rates in one pay period.

This means that for businesses that pay their employees on a fortnightly or monthly basis, where part of their employees’ pay covers a week or few weeks in June and another part of their employees’ pay covers July, the employer needs to pay the old rate for that entire period and apply the new pay rate from the next full pay period commencing after 1 July.

It’s also important to keep in mind that most allowances (such as, leading-hand and industry allowances) are based on a percentage of the base rate and since this has increased, those allowances will increase, too.

If you’re unsure what these allowances will increase to, check the modern award on the Department of Fairwork’s Award Finder or register for email updates from Fairwork about how the changes apply to each particular award.

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For more information on the changes to the minimum wage, see the Department of Fairwork website.

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Tax and BAS: How to Register with the Tax Practitioners Board

Bookkeepers Who Want to Provide BAS Services Need TPB Certification

start a bookkeeping business
Don’t stress: The TPB certification requirements may actually kick-start some people’s bookkeeping businesses.

Whether you are a bookkeeper who uses Xero or MYOB or one of the other accounting software packages that we offer training on, you are probably aware that Australian tax legislation has changed recently. As a result, providing BAS services to clients is not as simple as it once was. 

All bookkeepers who wish to provide a BAS service for a fee, must now hold a Certificate IV in Financial Services (Bookkeeping or Accounting) or higher to be eligible for registration.

What makes up a BAS service?

The BAS services page on the ATO website can provide you with information about the qualification requirements and the education requirements for BAS agents to become certified with the Tax Practitioners Board (TPB) so you can offer tax and BAS services to clients.

Becoming certified with the TPB is a lot like getting your drivers license: you need to be able to demonstrate the relevant experience of at least 1400 hours, or 1000 hours if you’re already a member of a professional organisation — like the Institute of Certified Bookkeepers — which you can become a member of for free when you complete an applicable EzyLearn Training Course.

If you’re working under the supervision of another registered Tax or BAS agent, you cannot provide any Tax or BAS services to any clients you may pick up of your own. In other words, you must only provide tax or BAS services to clients known to your supervising Tax/BAS agent.

For some newcomers to the industry, this may seem daunting. But that’s just because conventional wisdom suggests that you must take on some form of permanent employment, working for a bookkeeper or accountant who is registered with the TPB and can supervise you while you gain the necessary skills to go out on your own.

But that’s not actually the case. While this is an option — and a good one if you’ve never worked as a bookkeeper before — it’s not the only one. You can still work with another registered Tax/BAS agent as a contractor, providing these services to the registered Tax/BAS agent’s clients until you’re eligible to go out on your own.

Kick start your own business

This is a great way to get a start on your own business — perhaps just offering non BAS services to start with — while you gain the skills to become registered to offer GST and BAS services. Contract bookkeeping jobs of this nature are actually easier to find that it may seem — often by striking up a working relationship with an accountant or another certified bookkeeper.

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Find out more information on how to register with the TPB so you can provide tax and BAS services. And remember: you can become a member of the Institute of Certified Bookkeepers for free when you complete an applicable EzyLearn Training Course.

Online bookkeeping accounting training courses for CPD points

 

 

 

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More on Virtual Bookkeeping Businesses

Everyone's smiling: Your clients will benefit if you opt to go virtual.
Everyone’s smiling: Your clients will benefit if you opt to go virtual.

In our last post we discussed why we updated our MYOB training material to include MYOB’s cloud accounting software Account Right Live and how you could benefit from operating a completely remote or virtual bookkeeping business, which is great; but how do your clients benefit from your working remotely?

Convincing the Clients

Winning new clients is always difficult, but it can be especially difficult to convince the old school business owner that hiring a virtual bookkeeper is the way to go: “But I like having someone come in and sit down with me” is not an uncommon counter remark; while for many the idea of a remote bookkeeper conjures notions of unqualified cowboys.

If you’re thinking about starting a virtual bookkeeping business or turning your existing business into a virtual one, then you need to get used to overcoming these obstacles if you’re going to have any success.

It’s worth stating upfront to any potential clients, or existing clients you’re trying to convert, the benefits of retaining a remote bookkeeper over your bookkeeper that makes house calls, or office calls, rather.

Just some benefits:

  • By retaining a virtual bookkeeper, your clients only pay for time worked; that means their hourly rate is not inflated with hidden travel costs, which usually includes the time they spend commuting to your office
  • Virtual bookkeepers don’t have the costly overheads of renting office space, paying for utilities, equipment, storage space, and so forth — all of which decreases their hourly rate
  • For those businesses that may usually employ a bookkeeper as a full-time or part-time member of staff, using a remote bookkeeper means they’re no longer paying sick leave, annual leave and other entitlements
  • All bookkeepers, whether they work remotely or otherwise, have to be accredited by the Tax Practitioners Board to offer BAS services.

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If you’re thinking of starting a virtual bookkeeping business, our online MYOB course covers MYOB Account Right Live — a necessary piece of software to make any virtual bookkeeping business not only successful, but also feasible.

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What’s a Virtual Bookkeeping Business?

Virtual bookkeepers can dictate their hours and place of work.
Virtual bookkeepers can dictate their hours and place of work.

WHEN MYOB FINALLY ENTERED the cloud accounting fray in 2012, we were pretty excited and we quickly updated our course material to reflect this new era of MYOB.

Moving MYOB online gave contract and home-based bookkeepers new career opportunities: the ability to go virtual.

A virtual or remote bookkeeping business is much the same as any other home-based or contract bookkeeping business; you still offer the same services — BAS and GST, for instance — except for one notable difference: you work entirely remotely from your home office.

Run Your Bookkeeping Business Anywhere, 24/7

Running your bookkeeping business from any location, any time of any day means you are never required to visit a client’s office to collect documents — or even work from their office. With MYOB in the cloud, all of your clients’ accounts are accessible from any computer, anywhere, any time you choose.

Rather than being confined to a client base in your immediate local area or city, working as a virtual bookkeeper opens you up to the possibility of working with people all over the country.

For bookkeepers operating in small communities where business opportunities may have previously been limited, becoming a remote or virtual bookkeeper will increase your business exponentially.

But virtual bookkeeping businesses have their benefits to city folk, as well. Because you don’t have to spend hours commuting to and from your clients’ offices, you can use that time to either pick up additional clients — or spend it with your family.

A remote or virtual bookkeeping business allows you the flexibility of working when you want, where you want, without having to compromise on your earning potential.

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And it’s why we were so excited when MYOB created MYOB Account Right Live: now the graduates from our online MYOB courses can compete with the big-name bookkeeping firms from their own homes; wherever they might be.

Excel and Xero combined importing_comp

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Working from Home Doesn’t Have to Mean Working Alone

Lonely office man

We are constantly refreshing the content of our MYOB training course so that you are privy to all the latest information you need for becoming a bookkeeper, running your own bookkeeping business, or doing the books for the businesses of others.

Certainly, technology has reshaped the way most of us work, learn and interact with each other. Whether working from home or from an office, many of us spend the bulk of our time online, and for many, it’s not uncommon to feel increasingly disconnected from others, lonely, even. However, in this ever-increasing virtual world in which we live and work, there are ways to combat loneliness — things we’ve probably learned from our mother’s and grandmother’s: to mind our P’s and Q’s.

Everybody Emails

If you are thinking about working from home and running a bookkeeping business in 2013 (or you already do this), it goes without saying that things are substantially different to the way they were 20 years ago; different, even to just 10 years ago. Instead of seeing your clients often and chatting regularly on the phone, you email. On a daily basis, your Inbox fills with emails from clients — emails you rarely read in full, scanning instead for keywords or instructions that you mentally note down for later; the email is then closed. Rarely a response longer than “No problem”, “Done” or “Sure, will do” is sent back (something I’m guilty of myself!).

However, there was a time when a client would have phoned through their request or query, you’d have chatted, built a relationship, and some of the loneliness of working from home would have been assuaged. Today, we rarely indulge in such pleasantries — and we complain we’re lonely.

Building Relationships

But loneliness is so easily rectified, particularly in business. Instead of emailing a one-word email back, engage with your customers. Get to know them; ask them how they are, how business is travelling and, above all, thank them for continuing to do business with you. People like to feel appreciated; they like to feel that they’re not alone in the world.

At EzyLearn, we’re in the business of helping people build profitable businesses working from home. With all of our online training courses, we strive to ensure our online students don’t feel detached or lonely. We know that studying online can sometimes feel like you’re missing out on the student-teacher, student-student interaction, making your road to graduation a long and lonely one. It’s why we implemented the ZenDesk customer support system — to handle and respond to your queries quickly and efficiently — and why we’re also active on social media so you can connect with us quickly and easily, every time.

Next time you feel lonely when working or studying online or from home, perhaps consider whether technology has effectively placed a barricade between you and those around you. Are you likely to be regarded as a real person by your clients, or more a faceless, voiceless email that happens to bear your name? Use technology, instead, to connect (or reconnect) with people — and what better place to start than by saying, “Thank You”!

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Does Online Study Translate into Better Employment Prospects?

Are you more likely to get that job if you study online?
Are you more likely to get that job if you study online?

In a recent post I discussed the differences between studying at TAFE, university or a private institution, the various methods of delivery and why you might choose one over the other. But does one particular method of delivery translate into better employment prospects?

Online Study: For Self Starters?

Online study (or correspondence or distance learning, as it was once known) has long divided people into two camps: those who see online or distance students as being self-motivated and dedicated, and those traditionalists or purists who see face-to-face learning as being, in some way, superior.

Truthfully, both sides are probably right. Face-to-face learning does force interaction between students — a precursor to real-life interaction and networking in business.

Business Means Dealing with People

We have often said that one of the fundamental requirements when starting a business is being able to plan. Another, however, is being able to interact and communicate with people from many walks-of-life. And from time-to-time, this means respecting the ideas and opinions of your colleagues whether you agree or not.

Managing or running a business often has less to do with balance sheets and more to do with managing people, or rather, managing different personalities. To a large extent, these are skills you learn in the playground; the university campus.

But they’re also frequently skills a person either inherently has or hasn’t. University doesn’t teach these skills as much as it brings them out in people already possessing them.

Take Mark Zuckerberg — an ambitious Internet visionary — but someone ill-equipped to deal with people and personalities (it’s Sheryl Sandberg who does that), even though he studied face-to-face at university, where Facebook was born. It’s true that face-to-face learning can sometimes conceal a great deal of unmotivated people — people that require constant direction, attention and supervision.

Online Study: If YOU Like Being in Charge

Online study doesn’t allow you to be unmotivated and in constant need of direction; it’s wholly autonomous and requires students to have a great deal of self-motivation, drive and ambition. These are traits that, for a person completing a course in bookkeeping with the intention to work as a sole-trader, will go a long way in determining your success a business owner.

Online students also show a great deal of technological savvy — the ability to work with new systems without a person at the ready to prompt you or answer your questions is an invaluable trait for business owners that often only have themselves to rely on for guidance.

In many ways, online students are problem-solvers; where it’s human nature to put our hand up for help, online students are forced to really look at the problem-at-hand logically, and thoroughly exhaust their options before sending off an email or picking up the phone.

But like universities don’t teach social interaction — they merely foster it — online study doesn’t teach autonomy. I would say that online students are attracted to online study because they already possess those traits likely to make them successful in business.

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When you enrol in one of our MYOB training courses, you should be happy to know that you’re among a group of self-motivated, ambitious individuals with the drive and determination to succeed.

Together with EzyLearn, you’re on track to become the next small-business entrepreneur.

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How to Get Paid on Time by Doing Absolutely Nothing

Doing nothing in office
Keep on top of invoices without lifting a finger!

In the past, we have talked about debtor management, the ways you can avoid late-payers by keeping an eye on your cash and assets cycle, and now we thought it was time we talked about the ways you can keep on top of those outstanding invoices without even lifting a finger!

Why Getting Paid on Time Matters

Dealing with late-payers is frustrating, time-consuming, and at times, downright awkward. For freelancers, sole-traders and small businesses, getting paid on time is essential to keeping your cash flow under control.

If you’re not in the position to turn down those perpetual late-payers’ business, then you need to put strategies into place to best manage those late-payers.

Gentle Email Reminders for Getting Paid on Time

Sending a polite, yet firm reminder email to clients a few days before their invoice becomes due is a good way to remind people an invoice is due to be paid, particularly if you have terms of 21 days or more. Often you’ll find most people will pay you once they’re given a gentle nudge via an email reminder.

Of course, there are always those who’ll still try and stretch it out as long as possible — it’s likely their cash flow isn’t much chop; in a sense, by paying you late they’re robbing Peter to pay Paul.

Most of the time, these clients are hoping you haven’t noticed. By sending them a follow up email reminder a couple of days after your invoice was due will show them you have noticed, you haven’t forgotten, and they’ll likely concede defeat and pay — if they still don’t respond, it may be time to implement some of the strategies we discussed here.

More Stringent Payment Terms

But if you find emailing you clients each time their invoices come due and then again when they’re late is not only time-consuming, but also awkward, try setting up the parameters in your invoicing software so that automatic reminder emails are sent out before and after your invoices come due.

Most cloud-based accounting programs, like Freshbooks, Zoho, Shoebooks, Saasu and Salestastic now offer this automatic reminder facility, freeing you up to concentrate on the other areas of your business.

For businesses that have a dedicated accounts receivable department, the ability to send automatic reminders could, depending on the size of your business, save hours, even days of manpower. Plus, it eliminates any awkwardness you may feel chasing someone for a $50 invoice — sure, that one $50 isn’t much, but over time they do add up.

So get paid on time without even lifting a finger by using the automated reminders in your accounting software.

Remember: If you have already completed one of our MYOB training courses and need a bit of a refresher on the Accounts Receivable module, which deals with the ways to get paid on time, you can review it again for FREE if you are within your 12 month enrolment access period OR if you selected our additional option of Lifetime Access.

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LinkedIn Profiles: How Useful Are They, Really?

What is the power of a LinkedIn profile?

how useful is a linkedin profile online learning social media training
We scrutinise the power of a LinkedIn online social media profile.

THERE MAY BE SOME debate over whether having a LinkedIn profile actually helps professionals make valuable connections with other professionals, but the same could also be said of traditional networking.

As a writer, I probably should network more, but personally, I don’t find much value in it. In the past I have either fallen prey to someone wanting publicity for their pyramid-scheme-type business or I’ve turned into a borderline stalker myself; harassing someone who perhaps only gave me their business card out of a feeling of social obligation.

Besides, a business card tells you nothing about how competent or capable that person is at their job. For writers and journalists, I’ve always found it pretty easy to validate their claims on Google; for other professionals: not so much. Until LinkedIn, that is.

The Professionalism of LinkedIn

LinkedIn may not connect you with the recruiter of your dream job, but Twitter doesn’t guarantee you’ll become BFFs with Mariah Carey, either. What LinkedIn does, however, is give you an online professional profile.

And it’s the rather perverse nature of today’s digital society that makes an online professional presence invaluable; LinkedIn itself can act as your calling card, demonstrating how others endorse you and your work; it can act as your resume; and it can help you to actively find the right job.

The Power of a LinkedIn Profile

Any time you meet someone, you can pretty much guarantee they’ll Google you. Whether they’re prospective employers you’ve interviewed with, people you’ve met in a professional setting (clients, industry alums) or even colleagues, you can bet at some point or another they have Googled you.

What that Google search turns up can totally change the way they interact with you.

I can’t tell you how many times I’ve LinkedIn-stalked a fellow writer only to discover their LinkedIn profile is not so impressive, after all. From this point on the entire dynamic of our relationship has changed immediately; suddenly I feel I’ve got the power.

On the other end of the scale, discovering the meek-mannered, unassuming but otherwise seemingly-unimpressive editor I chatted to with extreme ease is actually a former Vanity Fair staffer or contributor to The New Yorker adds another dimension to our relationship — usually, I’m putty in their hands.

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And it’s in this context that, yes, a LinkedIn profile does work. Whether you’re using LinkedIn as a job-hunter or a networker, your LinkedIn profile tells people everything they think they need to know about you.

The old phrase — first impressions are lasting impressions — is out. It’s online impressions that are the lasting impressions.

If you haven’t already, we welcome you to connect with EzyLearn at LinkedIn.

learn online training Xero courses videos for less

Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 

 

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How Do You Account For Bad Debt?

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One of the things we cover in our MYOB Training Courses is how to deal with what is, unfortunately, becoming a rather common accounting issue—bad debt.

If you provide your goods or services on credit, it’s likely that at some point, particularly during times of economic volatility, you will encounter a customer that is unable to pay for the goods or services rendered.

Most of the time, many customers just need more time to pay, however, there will also be those customers that never will pay. And in the case of the latter, the debt will need to be written off.

For a debt to be considered bad and written off you need to show that all the necessary steps have been taken to recover the debt, but there is still no likelihood of the debt ever being recovered for one of the following reasons:

  • The debtor has died leaving no assets or insufficient assets
  • The debtor cannot be traced and no assets discovered
  • The debtor is bankrupt or in liquidation and insufficient funds exist

Once you’ve reached this point, however, is when things start to get complicated. Often how you record the income for your business will determine how you account for a bad debt, particularly if you’re using accruals-basis accounting.

While there may still even be instances where, even though you’ve written off a customer’s debt as bad debt, it may later be paid to you—often in another tax year and affecting that year’s income.

This is what makes the accounting treatment of bad debts complicated. While you’ll learn about how to account for bad debt in our MYOB Training Courses, if you’re unsure you should always consult your accountant to help determine the best course of action for your business or the business you’re representing.

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Teleworking – How Does It Affect Your Work-Life Balance?

ID-10090542We are constantly refreshing the content of our MYOB training course so that you can benefit from all the new information that is always coming in about being a bookkeeper, running your own bookkeeping business — or doing the books for someone else’s business.

We have previously discussed the benefits of teleworking to both the employer and the employee, and while the benefits  of, for instance, reducing the home-office commute and increasing workforce participation, are hard to ignore, there are some downsides that could adversely affect your work-life balance.

High-speed internet, smart phones, tablet devices and cloud accounting software like MYOB Account Right Live may make it so much easier to connect with work from the comfort of your own home, but it’s also making it increasingly difficult to switch off.

Study Proves We Work More from Home

A study conducted by Dr Carolyn Axtell, a senior lecturer at the University of Sheffield in the UK, found that many workers often worked an additional 15-20 hours per week merely because they could remotely access their work from home.

In addition to the self-reported “voluntary” additional work hours, in a separate study carried out by the University of Toronto, workers also reported that it was often expected of them to check emails, take calls and log into work outside of office hours, including when on holidays.

But the additional work hours and interruption to workers’ recreation time, according to Dr Axtell, can significantly impact a person’s health as well as their relationships with friends and family.

Poorer quality of sleep and psychological stress brought on by an increase in phone calls, emails and texts out of work hours were among workers’ main complaints, while Dr Axtell also found many employees felt they became less productive working from home.

Productivity levels, according to Dr Axtell, tend to level off among employees that are working long hours and, over time, even drop when tiredness and stress impairs performance.

You need to take time out

Quiet timeTo combat stress and losses in productivity, managers and employees alike, need to implement protocols to enable teleworkers to switch off.

Working to time—rather than task, taking regular breaks, sticking to a work routine and maintaining usual sleep and work patterns are among the top tips teleworkers can adopt to avoid overwork. By switching off gadgets at the end of the day and notifying colleagues, managers and clients of when you are and are not available will ensure you’re not stressing about returning an email during your holiday!

Want to work hard, start a business

I’ve written several blog posts about starting a business and in particular starting a bookkeeping business (because a large number of our students enrol into our MYOB Training Courses) and the fact that we are so well connected to the Internet and each other almost makes us work as though we own the business.

If you are looking to start your own business or want to learn the skills required to manage a small business remember that we have just launched our Cert IV in Small Business Management. Enrol today and enjoy a massive discount for a limited time only.

 

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ANNOUNCEMENT: Are you thinking about starting a business this year?

small business course and business plan

Starting a Business

The first step in the process of starting a business is making the decision, but what happens next? It’s the idea. The great thing about being human is that we are always full of ideas. It doesn’t matter what level of education or even your age we all have ideas and we all have desires so the first step of starting a business is pretty simple.

The most important step however is action, how you develop your idea into a product or service that others are interested in or need. We provide online training for Australia’s most popular accounting software, MYOB so it’s clear there is a demand for bookkeeping skills in small businesses. If you have accounting or bookkeeping skills and qualifications and are interested in starting a business you might want to explore a Small Business Course that has now been loaded on our Learning Management System (LMS).

The Small Business Management course covers all the aspects you need when starting a business and the first subject covers “Originate and Develop Concepts“. The rest of the course goes through all the skills you need to create a business plan for your new business so it is a great course to do if you are thinking about starting a business. It’s also a good course if you want to elevate your skills in your current work too.

Our small business course is designed by Maggie Richardson from the Australian Small Business Centre and the good news is that she’s helped over 1,000 people build business plans to turn their ideas into reality. You’ll also be happy to learn that businesses are more successful when they operate to a business plan. If this is your year to start a business come and join us online with the Small Business Management Course.

National Bookkeeping Business Plan Template
Get a bookkeeping business plan created by a registered BAS agent and get started fast

Start a Bookkeeping Business

If a bookkeeping business is something you’re interested in then you’ll be excited to learn that our Registered BAS Agent and Course Creator, Jacci has completed Maggie’s Small Business Management Course and created a business plan for a bookkeeping business that you can use as the basis for your own plan – most of the hard work has been done.

Just change the details for your own circumstances and you’ll have a plan that will help you get clients and stay on track to make a profit and enjoy the benefits of choosing your own hours and working close to home.