Category: Clients

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Is the money really owed to you? Then pursue it!

Get paid on time using MYOB, Xero or SAASU - accounts receivable
Image from Sydney Morning Herald article about difficult payers on September 14th 2011

I was reading an article about difficult payers and the steps that some companies need to take to chase money that is owing to them and thought that this is something that every MYOB Bookkeeper needs to be aware of.

There seems to be perception (and most of the bad news seems to come from the building and construction industry) that payment of debts is something that should be stretched out as far as possible. I was discussing this concept with a colleague and was interested to find that this person believes that payments should be stretched out as long as practical. The interesting part of this conversation is that this person is a very reasonable man. He believes in long term investments and dealing with every person in a fair and reasonable manner, so it was strange for me to hear this mentality.

If you commission someone to do some work for you, shouldn’t they be entitled to be paid on the same terms that an employee is entitled to? I think so and you’ll find some skills to find out who owes you money in our MYOB Day-to-Day training course.

Here are the steps that are recommended:

  1. Charge in Advance if you can
  2. Chase money owing early
  3. Provide multiple payment options
  4. Be as up-to-date as possible
  5. Enforce your trading terms
  6. Be honest about non-paying clients
  7. Give customers an opportunity to complain
  8. Be polite
  9. Get heavy on time

A leading author of MYOB and Small Business “How to” books, Veechi Curtis says that the squeaky wheel gets the grease. So, chase money as soon as an account falls behind. Perhaps a more relevant saying is “work with the willing”. There are many people who value the work you do enough to pay you before the due date. There are customers who can afford what you do and want you to think positively of them so they pay as early as practical.

Find customers who want to be good to you!

This blog post is an introduction to articles that will be coming shortly for the continuing professional development of the bookkeeping academy so make sure you subscribe to receive updates via email.

References taken from an article in the Sydney Morning Herald on September 14th 2011.

 

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Don’t be afraid, connect with the ATO via Business Portal

ATO Business Portal to lodge your BAS online using MYOBAre you still receiving your Business Activity Statements via mail? We receive our notification that the BAS is ready at the ATO’s Business Portal but the Business Portal is much more useful than just a way to deliver your BAS.

There are some great features of online tax lodgement:

  1. You can lodge your BAS immediately online
  2. You can see historical lodgements
  3. You can change your contact details

The most complicated part of dealing direct with the ATO is the setting up of a digital certificate, but once that is sorted out you have all the convenience that you have come to expect from your internet banking and any other online service. All the information is there, you don’t have to rely on the mail to send or receive your BAS and you know exactly where you stand. If you have missed a lodgement you’ll also find that information at the portal.

The website address for the portal is https://bp.ato.gov.au/ so check it out and get through your compliance issues faster.

MYOB GST, reporting and BAS training coursesOur MYOB Reporting, GST and BAS course (which includes bank reconciliation) shows you how to get to the BASlink to produce a BAS using the data that you have already entered into MYOB. If you have entered everything correctly you will just need to complete your contact name and number and how long it took to complete. Then you can print that form out and keep it in your records. The information you see in the totals can then simply be entered in the Business Portal and submitted to lodge your BAS and get your compliance tasks out of the way so you can focus on running your business.

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Is a website more important than your shop or warehouse?

123ezy website design and hosting services for cheap websitesI’ve recently attended some business building and networking events and have been fascinated at the number of people who speak about the importance good first impressions and having a professional website. What’s most amazing is that many of these people have a website that hasn’t changed in 2 years!

This is amazing because there are some very powerful and free website content management systems (CMS’s) like WordPress and Joomla and very inexpensive but professional templates (also called themes) where all you need to do is add hosting and a domain name and you have a website that you can change whenever you want. You can also easily update the news section of your website (usually called a blog these days).

The most important thing about a website though is that it is often the first time potential customers get to know something about you and how you operate your business. Your warehouse and office are things that they may never see, plus, you can use your website to give them some important information that makes them buy from you straight away.

Our WordPress course contains all the training you need to setup a professional website and start adding and modifying the images and words when and as you please. Plus, we have cheap student hosting through 123ezy online services. If you are an MYOB student that wants to start their own business, this is the next course you should take.

 

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Do you want to see the results of our online MYOB quiz attempts?

Learn how to make the most of MYOB bookkeeping softwareWe’ve made a simple online MYOB quiz available for anyone who wants to test their MYOB bookkeeping skills. It’s a very simple test designed to show people how online knowledge tests work and also have some fun and see how much they know. We did an export of all the results (minus the students details of course) and you can see them in our Microsoft Excel Training Course.

These test results show how long it took students to complete the test, their results, overall score and more and the datafile is available in our Microsoft Excel Course 308 which includes:

Understand 3D formulas between worksheets, cleaning up data using advanced filter, create a pivot table and change the value field settings, create a pivot chart to visually show the stats, using advanced functions like CHOOSE, VLOOKUP, HLOOKUP, MATCH and INDEX, look at advanced functions within functions (Nested Functions) and how to protect the worksheet and workbooks

The knowledge reviews in our online training courses are much bigger and more complicated and they provide us with a great tool to identify areas of difficulty for students and help us constantly update and improve our MYOB training courses.

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Does your business innovate or compete?

Red Ocean Blue Ocean from Dr Sarah Laytons Blog
Red Ocean Blue Ocean from Dr Sarah Laytons Blog

At a recent business owners breakfast I heard someone speak about blue ocean and red ocean strategies. I’m going to write some blog posts about how to build your business as part of our project to help our MYOB students start, maintain and build their own bookkeeping businesses and this article is a fitting way to start.

The Blue Ocean strategy involves finding new demand in an uncontested market which essentially means to innovate. This essentially means create something new, but I think for many small business it could means package your services so that you can demonstrate a difference between your bookkeeping business and others. The Red Ocean strategy is all about competing head to head with your competitors to try to get existing customers to move away from someone else to use your services. You can get a better idea of what Blue Ocean strategy is at their website.

We try to innovate in our services by offering lifetime access to all courses, provide all skill levels in one course (ie. beginners to advanced) so you don’t have to waste time trying to figure out which level you are at and provide different versions of training for Microsoft Word and Excel (ie. 2000, 2003, 2007 and 2010.

This table shows the key differences between the strategies. See which strategy you are pursuing.

Are you looking at starting or growing your business?

Cert IV small business management coming soonDo you want to start a business? Do you want to create a business plan? Does it all seem a bit daunting?

[quote]We are working with Maggie Richardson, author of “Starting a business in Australia” to get her Cert IV in Small Business Management online.[/quote]

This course not only gives you a well rounded education of the requirements to start and build a small business, but you will end up with one-to-one help in creating a business plan as part of the course! Read more..

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Should we offer MYOB Training Courses to group buying companies?

group-buying-sites-choice-review-discounted-MYOB-training-course
Image from Choice website

We’ve been approached by many different Groupon type companies. There seems to be hundreds of these sites popping up every day and they are famous for offering you almost unbelievable discount coupons for almost anything but most commonly services like pedicures, restaurant and cafe meals etc. We’ve always ensured our prices are competitive and bookkeeping students receive good value for money, but our Training Partners have tried them and we’ll share their opinions with you.

For business owners (or merchants as we are called) group buying sites promote the possibility of receiving hundreds of sales of your product (so you better make sure you can service the demand) but what do they want in return. Here’s a classic scenario:

Normal Price: $200

Group Buying Price: $100

Saving to you: $100

Margin that goes to the Group Buying Site is typically 50% of the discounted price, ie. $50

This means that a merchant that would normally receive $200 for something, will now receive $50! Is it worth it? Then why not just sell it on special for $100 and spend some money advertising it? As you can see, we are pessimistic about the future of group buying sites. Our training partners workface.com.au offered a discount on their Microsoft Excel training courses only to receive a handful of sales.

choice_group_buying_reviewAnd there are hundreds of these group buying sites. See if you can recognise some of these names: Cudo, Groupon, AlltheDeals, Spreets, Living Social, Grabone, BizzBuzz etc. At the beginning of 2011 a local Australian startup in the space was sold for $40M! If you have time read a review by Choice Magazine.

The main reason we don’t like the big group buying sites is because of some of the conditions imposed.

When you buy the discount voucher the group buying site earns the money. Some of the more selfish sites will then only pass this money to the merchant when the customer uses the voucher. In other words, if the  customer doesn’t use the voucher within the “valid period” the merchant earns nothing and the customer loses the benefit!

By the way, I was at a software training function last week and a birdy told me that consumer protection laws might come into affect that provides protection for buyers of these discount vouchers – if you buy a $50 product then you can receive $50 off after the offer period has expired. Watch this space…

As far as discount coupons, we make them available to you. Just tell us what you are looking for in a training course and you’ll automatically receive a discount coupon code for our MYOB, WordPress and Excel training courses.

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The Richest Man in Babylon

We wrote about the superannuation guarantee last week as part of our bookkeeping academy and continuing professional development (CPD) for bookkeepers and we wanted to expand on an excellent concept within the blog post about “The richest man in Babylon”.

There are some excellent phrases and some simple, but important lessons in the Richest man in Babylon book which dates back to 1926! The one which we found interesting (and it stood out to us because we are an education and training provider) was the heading “Increase thy ability to earn“.

This concept applies to many industries and we’ve found there are two types of workers (whether you are a business owner or employee), those that seek new information and education so that they can be innovative and productive or those who do it because of necessity. When we say necessity there are two types:

  • If I don’t learn I will be out of work, OR
  • I need to learn to keep my job, licence etc

The Bookkeeping industry has been undergoing massive changes since 2010 and will continue to do so because bookkeepers responsible for lodging BAS’s on behalf of their clients will need to be registered BAS agents and as a result will need to always be abreast of changes in legislation. This webcast transcript from the tax practitioners board will give you some insight into how much the bookkeeping industry is changing.

You can be assured that our online MYOB training courses will be regularly updated to ensure that your knowledge on MYOB is up-to-date.

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MYOB Bookkeeping Case Study: A telephone system supplier and installer

Cisco IP Telephones for VoIP systems case study for MYOB training courseWe were reviewing the course outline for the MYOB Day-to-Day Transactions course because it covers most of the topics that someone would need if they are performing daily bookkeeping data entry tasks for a small to medium business.

The course provides the foundation skills that most of the other courses are built on. Once you have the day-to-day data entry skills you will be able to more confidently perform a bank reconciliation, generate reports and prepare BAS returns as well as enter the data and prepare reports for payroll.

The MYOB Day-to-Day course uses a very common case study of a company that provides products and services. We use an IT consultant that sells small business VoIP telephone systems and supports their customers with the initial setup as well as ongoing support.

Course features

Since January 2011 our full suit of 5 MYOB training courses comes with lifetime access so you can revisit the training videos, workbooks with step-by-step exercises and knowledge reviews as often as you want for the rest of your working life. Many students use the course as a resource for when they are using

Our MYOB training courses also come with EzyLearn ANSWERS, a service that we provide to create new course content based on  questions from our students. It’s a way that we increase what is covered in our courses while providing students with an level of customisation and support.

MYOB courses created by certified bookkeepers and BAS agents
MYOB courses created by certified bookkeepers and BAS agents

Another great aspect of this course is that we go into the Inventory module of MYOB Accounting software to see how a company can sell products as well as services using the Inventory module of MYOB AccountRight Plus.

Our MYOB training courses are created using consultation with business owners and certified bookkeepers and registered BAS agents who perform bookkeeping tasks for their own customers.

Free MYOB Training Course

We want to give free MYOB training away so you get a chance to learn more about us and see if we are the company you turn to for your MYOB training courses. Follow the link below and you will automatically receive our free MYOB training resources.

The free MYOB Training Course material is now available at our new MYOB Short Courses catalogue site. Access the FREE MYOB Training Now

Tips and Tricks

We announce new course content, free tips and tricks, free training videos and much more via this blog so feel free to subscribe and be kept up-to-date and well informed about MYOB, bookkeeping, Office Administration and Website Design. Enter your email address below:

 

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Is your compulsory super about investing or saving?

We recently wrote about the yearly returns that APRA (the governing body for the financial services industry) announces to showcase the rate of return of the top 200 superannuation funds. This information forms part of our new Bookkeeping Academy for continuing professional development (CPD). 

It prompted a question in our think tank about the purpose of superannuation and whether it should be used as a tool for investing in equity?

The problem with equity is that there is no guarantee of return and its value is completely dependent on the performance of the company. Even things like dividends are only paid at managements discretion. Interest on the other hand must be paid and the capital returned to the investor at the end of the term. In the event of a liquidation, debt is repaid first and it is usually secured by something.

It all really depends upon your personal circumstances but we found a product on the market that seemed to fit very well with the thinking of the concept of super. It is the Commonwealth Banks Superannuation Savings Account. It earns interest which  might not be as impressive as equity, but this is only 10% of your income and it goes along with the adage from the Richest Man in Babylon…  Make thy gold multiply.

In the end, as Financial Planners will attest, the decision you make depends upon your risk appetite and your investment time horizon, but one thing is certain – you must have super as an employee and pay it as an employer. Stay tuned for the news about our MYOB Payroll Level 2 course where we go into more detail about how to manage the paying of staff. All new content generated for our online MYOB training courses is available to existing students as part of their lifetime access.

 

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Google Apps is now Google Drive. Is it better than dropbox?

Google Drive and smart devices storage in the cloudAs users of Google Apps, the EzyLearn Team are always interested in learning about new technology and how it can be used to increase productivity, reduce cost and allow us to do great new things.

We recently received a message that Google Docs is now Google Drive. They’re tying it all into Cloud based storage and services and it looks like a great move, but will we use it instead of Dropbox?

We recently wrote about MYOB in the Clouds, we use a small business telephone service that is in the cloud, our training courses are in the cloud and our website are built using a cloud-based website builder (WordPress) so it’s natural that we try to keep abreast of what the big technology players like Google are up to.

Below is a simple video (if you are reading this blog post via email, click on the heading to see the video at our blog site) that shows what you can do with Google Drive and all your devices including smartphones that are connected to the Internet. How does it compare to Dropbox? I agree with Ed Bott from the prolific technology writers at ZDNet.

Feel free to share your experiences on our Facebook Page

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Hundreds of businesses already use MYOB hosted in the cloud!

ozBeanz MYOB Approved Hosting Provider for MYOB in the cloud
Screen Shot from ozBeanz website

In our research about cloud based accounting software we discovered that MYOB have an approved hosting reseller program. This is a program where MYOB partners with companies who specialise in providing hosting services so that MYOB users can access their data file from anywhere.

We recently spoke to one of those hosting businesses and took their service for a test drive and it was amazingly quick and did everything we needed it to do. We were able to login, access the MYOB data file, create an invoice and email it via the cloud based hosting account!

[quote]This is a definite boon for Remote Contractors who provide bookkeeping services from their own home, like working mums.[/quote]

The term cloud means different things to different people and Heather Cox from asponline wrote an excellent article about hosted MYOB services. We spoke to the people at ozBeanz as well and they have been MYOB Approved Hosting Providers for many, many years.

Do you have any experience using MYOB in the cloud? If you do, we’d like to hear from you at our Facebook page.

Our MYOB training course is also in the cloud so you can complete all 5 MYOB courses no matter where you are.

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What is a PAYG tax table and how does it work?

ATO 2013 tax tables for online MYOB payroll training courseWe recently announced our updated MYOB Payroll Course videos and training workbook and were asked to explain PAYG tax tables in a bit more detail. We’ll explain tax tables using the data from the ATO website relating to tax tables for the 2013 financial year.

We recently witness a federal budget and there are usually some changes in each budget that relate to tax tables or tax thresholds. These tax tables simply define how much tax you pay for each threshold and the simplest way to describe it is to define the first category. This category is called the tax-free threshold and it is the level at which you don’t pay any tax. The annual pay for this level will be $18,200 from 1st July 2012 (the beginning of the next financial year). Any money you earn up to this level you don’t pay any income tax on.

Any money you earn over this tax-free threshold amount but less than $37,000 will be taxed at 19c per dollar.

The most important thing to note is that just because you earn $50,000 doesn’t mean you will be taxed at 32.5c in every dollar you earn. You’ll be charged

  1. zero for the first $18,200, 
  2. 19% from $18,200 to $37,000 and then 
  3. 32.50% for each dollar over $37,000.
Stay tuned for more bite size chunks of knowledge in the coming weeks as we evolve our MYOB Payroll training course. Make sure you subscribe to receive these posts via email.
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MYOB Payroll (Processing Pays) Workbook now available

Payroll is one of the most significant costs involved in operating a business and also represents the main form of income for Australian workers. Our MYOB course development for the coming months is focused on increasing the depth of skills taught about how to handle Payroll using MYOB accounting software.

TFN Declaration Form - MYOB (processing pays) Payroll training course and workbookThe beta version of our latest training guide for Payroll is now available as part of the 17 new MYOB training tutorial videos we have produced for the MYOB Payroll course. The videos provide the visual demonstrations for the tasks that are covered in the workbook and the workbooks provides you with step by step instructions about how to load tax tables, create employees, process pays and perform reconciliation and end of year tasks regarding payroll.

Our MYOB Payroll case study for the course involves a hair styling salon that employs staff to operate their salon. Follow their journey as new employees come on board.

There will be more to come so make sure you subscribe so you can receive these blog posts via your email. We’ll also be producing some Excel spreadsheet files for students to use regarding payroll and we’ll have some free demonstration videos as well.

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Pay today, slip tomorrow

MYOB online training courses and support - Weekly Pay Slip screen shot
MYOB Payroll screen from MYOB website

Did you know that you are required by law to provide a payslip to your employees no later than the day after payday?

We recently completed our new and revised MYOB Payroll online training course as part of our full suite of five online MYOB Training Courses (all available for one price and LIFETIME course access!) and one of the topics we cover is emailing Pay Slips (or payment advices) to employees. As part of the course we reference the FairWork Australia website which clearly states that every employer must ensure that an employee receives their pay slip no later than 1 day after being paid.

The site also goes on to explain more information about what should appear on a payment advice and they even provide some very detailed Microsoft Word templates for Pay Slips, Weekly time and wages records, employment details and leave records (very handy), roster template and time sheet. They are provide in a Microsoft Word format so you can customise them for your own business!

Need to learn Microsoft Word to modify documents? See our online Microsoft Word course outline.

If you are an existing EzyLearn online student you can see our 17 new training videos in the MYOB Payroll Training Course.

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New employees, TFN declarations and ATO requirements

TFN Declaration Form for online MYOB training courses and support including PayrollIt is now READY! The 17 new training video tutorials for our MYOB Payroll Online Training Course are now ready and on the learning site. If you are an existing EzyLearn online MYOB training student you will be happy to hear that all this new content is available to you (if you are a LIFETIME student) right now and at no extra cost.

The new videos cover these topics:

  • 505201 – Create a brand new company file using the MYOB trial version software
  • 505202 – Easy Setup Assistant for MYOB Payroll and Tax tables
  • 505203 – Creating new employee cards and setting up categories
  • 505204 – Extra Payroll settings for employee cards
  • 505205 – Superannuation information for employees
  • 505206 – Processing Payroll – Performing a pay run
  • 505207 – Processing Payroll – Editing and Deleting incorrect pay slips
  • 505208 – Processing Payroll – Editing and Deleting incorrect pays using transaction journal
  • 505209 – Processing Payroll – Understanding Payroll and the Account List
  • 505210 – Processing Payroll – Processing Payment of Payroll Liabilities
  • 505211 – Processing Payroll – Processing Payment of Salary Sacrifice
  • 505212 – Processing Payroll – Setting up a deduction for employees social club
  • 505213 – Processing Payroll – Including deductions for employees social club
  • 505214 – Payroll Reporting – Payroll Summary and Employee Register
  • 505215 – Payroll Reporting – Reconciling your Super, Wages and PAYG Taxes
  • 505216 – Payroll Reporting – Printing of EOY Payment Summaries
  • 505217 – Backing up your MYOB Data file before Closing off the Payroll year

For more information about our online MYOB training courses and student support services feel free to visit our information page. You can also enrol online for the current price and receive lifetime student membership to new training material as it is updated! Enrol today and start by 5pm tomorrow afternoon.