Posted on November 18, 2016February 15, 2021 by Steve Slisar — 3 Comments

Running Multi-Period Profit and Loss Statements

multi-period-profit-and-loss-statement-reporting

Be Aware of the Ebbs and Flows of Your Business: Multi-Period Profit and Loss Reporting

Nearly every business has its busy periods and its quiet ones. Crucial to the success of a business is knowing when these busy periods and quiet ones occur, so you can capitalise on them.

For a lot of Australian businesses offering professional services, December through January is usually when business winds down for the year. In the hospitality and accommodation industry, however, it’s typically the busiest time of the year, so planning for increased business is essential. Continue reading Running Multi-Period Profit and Loss Statements

Posted on November 17, 2016February 15, 2021 by Steve Slisar

The Secret to an Error-Free BAS Report

What To Do So You Don’t Lose Money When Doing Your BAS – 6 steps

If your business is registered for GST, it means you have to file regular activity statements with the ATO, usually each quarter. A lot of business owners export their Business Activity Statement (BAS) data straight from their accounting software, like MYOB or QuickBooks, and quickly prepare their BAS’ that way. But this is an imprecise method, and one that could be costing you money.

Tracey Marino, an experienced bookkeeper based in Rockingham, WA, knows how important it is that businesses of all sizes keep their Business Activity Statements error-free so as not to end up costing business owners money. Continue reading The Secret to an Error-Free BAS Report

Posted on November 14, 2016March 25, 2020 by Steve Slisar — 4 Comments

Should You Reconcile Your Accounts Every Day?

Reconciling Your Accounts Daily Gives a True Picture of Cash Flow

reconciling-accounts-daily — *The king was in his counting house, counting out his money… small businesses as well as large can get a true financial picture with daily reconciliation.*

For a lot of business owners, just the thought of reconciling their accounts once a month is enough to make them go weak at the knees, never mind every day. Yet there are plenty of contract and remote bookkeepers who work for their clients each week, and some that work every day for the same client, reconciling their accounts and providing other vital bookkeeping services.

And they’re not just big businesses whose accounts are reconciled daily — plenty of small businesses do so too. In fact, with so many small businesses going asunder due to cash flow problems (often stemming from a lack of procedures in place for credit and debt management) it can be not only a cost-saver but a potential life-saver to your business. Continue reading Should You Reconcile Your Accounts Every Day?

Posted on November 10, 2016February 15, 2021 by Steve Slisar — 6 Comments

Is Credit Management Just About Getting on the Phone?

comp_credit-management_bookkeeping-business

It’s Good Business to Set Out Your Credit Management Policy at the Outset

CRITICAL TO THE SUCCESS OF ANY BUSINESS is the ability to maintain a healthy cash flow. But doing so requires effective credit management processes.

Unfortunately, too many business owners feel uncomfortable talking about credit and debt management upfront with new clients.

They (falsely) believe it begins if, and when, a customer doesn’t pay a bill. But, in fact, credit management starts much, much earlier than that — long before the two businesses even agree to work with each other, to be precise. Continue reading Is Credit Management Just About Getting on the Phone?

Posted on November 9, 2016November 10, 2016 by Steve Slisar

Watching the US Election? You May Need to Change the Set of Your Sail

I’m not one to blog about politics; there are enough people doing that already. However, I couldn’t help but be reminded of something I heard in an audio cassette by Jim Rohn, who I referred to in an earlier blog about starting a bookkeeping business. I’ll paraphrase it here in my own words:

Circumstances around you, changes in the weather, in politics, at your work, are all the wind that blows. Things will change and much of it is beyond your control so you AND everyone else just has to live with it. What you can control is how you think, the goals you set and the things you DO with what you know. Jim Rohn calls this the ‘Set of the Sail’.

Take a look at this video; hear him speak. One of the things I like most about Jim Rohn is that he doesn’t mince words. He speaks simply and plainly with very clear concepts:

However, while I am making mention of the recent US election and politics, Politico.com is a website with awesome visualisations of how results transpire. Enjoy 🙂

Here’s the audio about the wind that blows and the set of your sail. I hope it helps no matter what the result of this or any election. It’s also extremely relevant to anybody working in business.

— Steve Slisar, MD, EzyLearn

Posted on October 25, 2016 by Steve Slisar — 1 Comment

BAS Service deadline looming – BAS Audits, self assessment and benchmarks

BAS Service, compliance anxiety and cash-flow

MYOB GST, reporting and BAS training courses It’s that crazy time when the end of financial year TAX and quarterly BAS periods combine to cause compliance anxiety for business owners and managers if they don’t have a handle on their bookkeeping processes and accounts. This is often caused by not having the best team available for all the tasks required and I spent some time during the week speaking with Tracey our MYOB, Xero and Quickbooks Trainer from Rockingham in WA about the different levels of bookkeepers and whether they could complete tasks relating to a BAS Service. Here’s some of the information that I thought you’d find useful.

Getting receipts as evidence

The biggest issue that many bookkeepers experience is getting information from business owners, particularly small businesses that are stretched between:

the work they need to do every day
Keeping and filing the financial records like receipts
Getting the financial records to a bookkeeper or accountant

I’ve written in the past about the ways that small businesses file their receipts as well as cloud technology like Shoeboxed (who now seem to prefer selling their services to accountants and bookkeepers and have removed the educational video that demonstrated how the software works!), but Quickbooks Online has a downloadable app that enables business owners to capture a photo of each receipt for each transaction and if business owners utilise this function they can save a lot of money in data entry and evidence of expenses that could be expected as part of a BAS audit by a BAS agent.

BAS Audits, red flags and tricky GST codes

I’ve mentioned in a previous blog that you can hire a cheap bookkeeper to take care of your data entry and only use the services of a more expensive bookkeeper (ie. BAS agent) for purposes of confirmation of expenses and the GST components of these expenses. In this case a simple BAS audit involves witnessing these source documents to confirm that there is no error in calculating the money owed to the ATO. If you’ve had any of the following transactions you’ll probably need to pay close attention to the information in your BAS lodgement and mention them to your bookkeeper:

Purchasing a motor vehicle
Motor vehicle expenses
Real property purchase
Any purchase coded as a GST-Free transaction
Low value purchases (under $82.50) that are coded as GST free
Purchase of second hand trading stock
Hire Purchase contracts
Local fees and handling charges for imp

Learn more about BAS Audits by BAS Agents and the benchmarking and self assessment that ATO use and recommend

TIP!: Bank feeds can cause more work!

I’ve written a lot about bank feeds in the past and included a blog post about how bank feeds work in MYOB and Xero. Bank feeds can be a real time saver because they automatically bring your bank transaction records into your accounting software, but Tracey mentioned that in MYOB you should bring them in BEFORE you do any reconciliation tasks otherwise you may need to undo any reconciliation work you’ve already done so watch out for that!

Need One-to-One training or a QuickFix on MYOB, Xero or Quickbooks?

We did a lot of one-to-one training when we operated our physical training centres in Sydney and the training was often completed at our training centre (because we had it!). Now I’m thrilled to advise that we’re helping local bookkeepers in your area deliver MYOB and Xero training according to our profession course structures! To learn more visit the National Bookkeeping training page. You’ll also discover that our bookkeepers area also available to fix problems or lack of knowledge with the QuickFix service so check that out.

Coming up..

Here is what we are currently working on and what will soon be published or made available at our LMS.

Guide to Credit Management (aspects of a business and your accounting software where you can tighten your credit management processes). We’re creating this guide in conjunction with the local bookkeeper at National Bookkeeping
Xero Course training material update (workbooks and videos are being updated and added as we speak so stay tuned for more announcements soon
Wholesale training course and partner offer – we’ve beefed up our Enrolment Voucher system to help more business buy cheap courses

Posted on September 14, 2016June 12, 2018 by Steve Slisar — 2 Comments

Bookkeeping Basics: Cash vs. Accrual Systems

Bookkeeping Basics apply to every cloud accounting platform: MYOB, Xero or Quickbooks (QBO)

BOOKKEEPING IS THE PROCESS of keeping accurate records of the financial affairs of a business, and every business operating in Australia, whether it employs staff or whether it’s owned and operated by a single sole trader, must keep their bookkeeping up to date.

Bookkeeping plays a key role in the lodgement of your tax returns and business activity statements. It can also provide valuable information on the financial health and performance of your business.

The bookkeeping process for a business starts the very moment you begin trading, so it’s extremely important that you set up a system for managing your bookkeeping early in the life of your business — ideally, at the same time that you’re setting up your other operational systems (email accounts, websites, invoicing, etc). We’ve included bookkeeping basics videos in our MYOB training course for several years already but now these basics are part of a separate guide!

If you’ve never been self-employed before, just the idea of setting up a bookkeeping system is probably enough to strike fear in your heart, which is why we put together a free guide to setting up your own bookkeeping system, called Bookkeeping Basics, which you can download, for free, from the EzyLearn website.

The Bookkeeping Basics guide is an instruction manual on basic features and terminology used in every bookkeeping system, and will provide you with some good foundation knowledge of how your accounting software works, which you can use before you enrol in one of our cloud accounting training courses or find a good bookkeeper to take care of your bookkeeping for you.

Bookkeeping Basics Topic: Understanding cash vs. accrual accounting

The main difference between cash and accrual accounting is the timing of when when revenue and expenses are recognised. Although, the two methods are distinctly different from each other, there are many businesses that use a combination of both.

Cash-based accounting

A cash-based accounting system records transactions at the time the cash was paid or received, regardless of when the transaction occurred. With this method, if you get an invoice from a supplier, for instance, you won’t record the cost in your books until you’ve paid the invoice. By the same token, you won’t record a sale in your books until you receive the money from your customer.

Cash accounting is common among small businesses, especially contractors who work on small projects or are on weekly retainers with their clients, as it’s the simplest way to manage cash flow.

Accrual-based accounting

An accrual accounting system, on the other hand, recognises both income and expenses when the sale takes place, rather than when cash changes hands. When a web designer, for example, raises an invoice for a website they’ve completed, the sale would be recorded in their books, even though they haven’t received payment yet.

With accrual accounting, debtors and creditors are created in your accounting software, which shows what is owing to you and when, as well as what you owe others and when. This helps to give you a truer picture of your financial situation, in particular it helps you keep track of money you do and don’t have in real-time, rather than after the fact as is the case with cash-based accounting.

Which system should you use?

Before cloud accounting software, like MYOB, Xero and QuickBooks came along, a lot of small businesses used a cash-based accounting system simply because the alternative required a lot of grunt work, a lot of the time. Cloud accounting has made it significantly easier to set up and maintain an accrual-based accounting system — in fact, many small businesses that use a cloud accounting system often use this method by default, without even realising.

That being said, there are some things to consider when selecting a system for your business, such as:

The size of your business — i.e., will you be employing staff or using lots of contractors?
How complicated your business transactions will be
Whether you will have the resources to manage an accrual system.

Accrual accounting and GST

There is one last thing to consider, and it relates to GST. For small businesses whose annual turnover is less than $2 million, but greater than $75,000 per annum, they must register for GST and they may choose whether or not to register on a cash or accrual basis. (Businesses with an annual turnover of less than $75,000 are not required to register for GST, but may do so if they wish to.)

How you choose to register for GST will greatly affect your business’s cash flow. If you choose to register for GST on an accrual basis, GST will be payable on sales for which payment hasn’t been received yet, and could leave you out of pocket until your client pays you. That being said, GST can be claimed on unpaid expenses if you hold a tax invoice. If your business has a lot of expenses, this may balance out in the wash. If you run a leaner operation, however, it most probably will not, so this is something you should give careful consideration to.

This blog post is part of our Bookkeeping Basics series, which are being published to complement our new educational guide, also titled Bookkeeping Basics, which you can download for free from the EzyLearn website.

[box type=”info”] This blog post is part of our Bookkeeping Basics series, which are being published to complement our new educational guide, also titled Bookkeeping Basics, which you can download for free from the EzyLearn website.[/box]

Featured Mandurah (WA) Bookkeeper

If you’re looking for a reliable bookkeeper to manage your daily or weekly bookkeeping and accounts, either remotely or in-person, Deb from Mandurah WA is a qualified bookkeeper with tertiary qualifications and the practical experience of having operated her own business in the past. Deb has a lot of experience in the day-to-day accounting functions of a small business and you can contact her directly as a fully licensed member from her profile page.

Our National Bookkeeping website has recently gone through a significant upgrade so watch out for more stories about featured bookkeepers in forthcoming blogs! Join and we can feature YOU in our articles too.

Start a bookkeeping business in your local area

Many bookkeepers starting a bookkeeping business for the first time also find it quite daunting; after all, they have moved from the corporate world where various and multifaceted aspects of running the business are managed by other people.

We put these bookkeepers through our EzyStartUp Course to help them define their goals, pricing strategies, marketing message and professional profile. They also get support from a business mentor and brand building from our digital marketing team.

Posted on August 22, 2016September 27, 2018 by Steve Slisar

Announcement: New Bundle Microsoft Office Word, Excel, PowerPoint, Outlook Courses

Critical Office Skills and Job Seeker Confidence with Microsoft Office Essentials

A HUGE PERCENTAGE of EzyLearn students complete an online course with us because they are looking for a new job. However, many people lack confidence because they are not competent using Microsoft Office software programs.

At EzyLearn, we have always included Beginners to Advanced-level training content for our software courses; we don’t want students wasting their time worrying about whether they should do Beginners, Intermediate or Advanced. That said, we’ve consistently had requests for a combination course.

Introducing our Microsoft Office Beginners Essentials software courses — One low price and free student inclusions.

Dropbox included

One of the most powerful internet based applications that we use everyday is Dropbox. It’s powerful because it enables you to automatically backup any files you save into your Dropbox folder AND it enables you to access your files from any computer. When you delve deeper into Dropbox and start using it on your Smartphone you’ll also discover that every photo you take on your phone (and screen shot) can be automatically saved into your “Camera Uploads” folder within Dropbox so no matter how much phone storage space you have you’ll always have a copy of images in Dropbox.

The Dropbox Course is a Free Student Inclusion and compliments the Microsoft Office Beginners Essentials courses beautifully.

Microsoft Outlook Courses included

I personally use Google Apps for emailing, contacts, calendar etc because many years ago when I made the switch it was free and Google’s email program (gmail) had the best SPAM filtering on the market so I was guaranteed to only receive the emails I wanted and not all the rubbish — before then I used Microsoft Outlook for many years. Our Microsoft Outlook courses will teach you how to:

Manage your emails
Manage your calendar and meeting appointments
Manage contacts and use Outlook as a CRM
Manage tasks and checklists

Our Microsoft Outlook training course is not available separately but is included as part of our Microsoft Office Beginners Essentials training courses. With a confident knowledge of all of these Microsoft Office Productivity programs you’ll perform better in any job interview and who knows maybe even be able to help other people in the organisation!

Would you like to be an EzyLearn Trainer?

We’ve beefed up our EzyLearn Partner program — if you want to earn a couple hundred dollars a week OR make a living out of using and teaching people how to use computer software, Internet services, accounting software and online marketing, then take a look at our EzyLearn Partner page.

Posted on August 15, 2016September 22, 2016 by Steve Slisar

6 Questions You Can Ask to Find the Cheapest Bookkeeper

Questions can ‘weed out’ bookkeepers until you get your perfect fit

I have been reviewing the chat requests we receive via National Bookkeeping and it confirms my own thoughts about bookkeepers and the rates that businesses pay for good bookkeepers. These rates have a lot to do with overheads and qualifications — and often very little to do with experience. Allow me to explain.

Most of the daily transactions (see Daily Transactions Courses for MYOB and Xero) performed by bookkeepers involve data entry and coding. This data entry work is repetitive and once a new bookkeeper or accounts person understands the tasks, (which is often quite quickly) they can be performed over and over again with little variation except for client details and total hours worked (I’m assuming invoicing for services provided).

In the case of invoicing your contract bookkeeper could then provide reports and followup with clients to make sure your debtors management is sorted out.

The hardest thing for some small businesses is understanding how to weed out exactly the bookkeeper they need — and I hope these questions make your job easier. Remember, it’s often the answer that helps you find the right person.

The questions you should be asking a prospective bookkeeper:

How long have you been performing bookkeeping work?
What type of bookkeeping tasks can you perform?
Are you familiar with cloud accounting software and, if so, which ones?
When are you available to do bookkeeping work?
Where are you based?
Do you have professional indemnity insurance?

I’m going to further break down these questions and show you the answers you should be looking for. Remember that our goal with this case study is to find the cheapest bookkeeper for daily transactions accounting.

1. Bookkeeping Experience

This was once the most important aspect of a bookkeeper’s resume for employers because it demonstrated that this particular candidate has experience that will benefit the business. If the bookkeeper you’re looking for has plenty of experience, then follow up with Question 3 regarding cloud-based functionality and whether they’ve used the latest versions of MYOB, Xero or Quickbooks.

2. Bookkeeping Tasks

This question is important because if someone is educated enough to complete and lodge your BAS, or even lodge your end of year financials, then they’ll want to be charging for the skills they have. You may as well get your accountant to do your bookkeeping if you are prepared to pay for someone with high skills education and experience. Many bookkeepers have plenty of experience doing accounts receivable and accounts payable and all of the steps in between so if it’s a cheap bookkeeper you want, then weed out the ones who can lodge your BAS for you. Read more about bookkeeping tasks.

3. Cloud Accounting Software

It’s important to know if your bookkeeper is familiar with accounting software that is accessible in the cloud because they may know some of the advanced features that comes with that — like integrations with other cloud-based services for project management, estimating, time billing etc. It may also come in handy because they’ll be able to work at home, or even from remote locations, and be more available at potentially lower cost (less travel time and cost).

4. Work Availability

Many bookkeepers will SAY that they’re available whenever you need them, but in reality they each have their own set of requirements and they may not want to say this right up front for fear of limiting their chances of getting your work. Some bookkeepers are mums (or dads) and they need to fit into school hours, while others are really looking for a full-time or part-time job. Some bookkeepers will be prepared to work at night and on the weekend (others may only work at these times) whilst some bookkeepers will only want to work during business hours.

We all need to manage the work-life balance that comes with leading a fulfilling life, and for some people, this includes working at night. Some bookkeepers want to spend time with their kids during the day and work when they have quiet time. Some bookkeepers work for multiple clients and can only fit you in one half day a week. It’s important to understand where your bookkeeper sits in this area.

5. Bookkeeper Location

This is a pretty big consideration, even in the modern times of cloud-based bookkeeping because your bookkeeper’s location can affect how busy they are or how long it will take them to get into your office to do their work. We’ve had some examples where some of our team members live miles from the nearest town; therefore to have to travel there takes time and considerable cost. If you have faith in remote contractors and are willing to work with a bookkeeper who works from home you may find you’ll get the most ideal bookkeeper and the best price — this is something I managed to do when I closed EzyLearn’s bricks and mortar training centres and instead went totally online!

6. Do you have Professional Indemnity (PI) Insurance?

This one is a biggie because if the bookkeeper has PI Insurance they’ll also have the trappings that comes with it like:

Professional association membership
CPD / CPE point requirements
Basic Education Requirements to attain their Registration

If a bookkeeper has PI insurance you’re probably talking to a Registered BAS Agent, as bookkeepers who attain this level of bookkeeping do so because they want to perform one of the most important tasks they can for a business — lodge the BAS. A Registered BAS Agent is governed by the same government authority that governs Tax Accountants — the Tax Practitioners Board (TPD). Indeed, many businesses already have a tax agent or accountant who is responsible for lodging their BAS. Therefore, I’ve found the biggest reason BAS agents are popular is because you know you’ll receive an excellent job on the tricky aspects of GST and Payroll, PAYG, Superannuation etc without paying accounting rates.

I hope these questions help you filter a great bookkeeper from all the enquiries that come for your job ads and remember if you’re interested in finding a cloud-based bookkeeper, feel free to browse the National Bookkeeping Directory or Request a Quote.

Posted on August 2, 2016July 29, 2016 by Steve Slisar

Release: New Training Guide for Basic Bookkeeping

The meaning of basic bookkeeping terms

You don’t need to know double entry bookkeeping to complete our online MYOB, Xero and Quickbooks Courses but the more you know the better. We include educational videos about basic bookkeeping terms in our bookkeeping courses and they were created by Jacci a Registered BAS agent, but we’ve also created a separate bookkeeping basics guide that is available to you for free.

These are the types of terms I am talking about:

General Ledger
Chart of Accounts
Trial Balance
Tax codes like FRE, N-T, GST and CAP
How to create proper tax invoices
Cash and Accrual accounting
Income and Expense accounts
Sales & Purchases vs Cashbook
Debits/Credits
Change in Debit and Credit accounts
Credit Control
Debtors and Creditors report

When you perform the daily bookkeeping tasks for a business you focus on the tasks at hand like:

buying goods on account,
paying bills,
making sales and generating invoices and then
keeping track of the payments and receipts.

When you learn how to do these tasks using accounting software you don’t need to understand all the debits, credits and double entry of accounting because the software takes care of it for you.

The most popular of our MYOB courses is the Daily Transactions Course 502 because it takes students through a typical scenario of the accounting transactions of a VoIP telephone system supplier and installer.

This telephone company is very similar to a plumber, electrician, builder and most tradespeople because they combine products and services in their invoices. They’ll also often hold an inventory of items they sell regularly and they need to purchase items specifically for a job they are working on for a client.

If you are looking to take on all the bookkeeping tasks for a small business you’ll need to know all aspects of how to use accounting software but if you are just looking for data entry or an accounts payable and receivable job the Daily Transactions course may be all you need.

Read about the contents of this course here or delve in deeper into the case study examples of the MYOB Daily Transactions Course Workbook.

Posted on July 25, 2016April 19, 2018 by Steve Slisar — 30 Comments

CPD points are available for our MYOB, Xero and Microsoft Excel courses

Earn CPD points to maintain your certification

IT’S THAT TIME OF THE YEAR again and many students are asking us if they can use our courses towards their annual CPD point requirements — the answer is yes and you can see how many points at the links below.

When stricter requirements were introduced by the Tax Practitioners Board (TPB) for anyone responsible for signing off the financials that are lodged at BAS time, the bookkeeping industry started to go through the type of regulation that has been in place for financial advisers and accountants for many years already — to continuously maintain their education regarding their industry.

How CPD points are calculated

I originally thought there was a universal method of calculating CPD points, but very soon after exploring how our online courses can help students with their CPD, I realised that the world of continuing professional education is varied. The best explanation I could find was actually from a 2008 document relating to the changing requirements for licenced real estate agents. You can get a copy of it from our “Selling Your Property Guide” Page.

That real estate industry document takes you through the method of calculating how to earn 1 CPD point, 2 CPD points or 3 CPD points and it’s centred around the type of training institution you use for your education. Government events or university courses earn the highest points while ordinary courses earn the lower points — there’s also a significant different in the price of these events 🙂

1 hour equals 1 CPD point

The most common method of calculating the amount of CPD points you’ll earn for an education activity is based on the time you spend learning. A 1 hour webinar will earn 1 CPD point while a one day course may earn you 8 CPD points, so we provide estimates of the time to complete our online courses based on how long they use to take in a classroom environment and you can learn about them at our CPD page.

The other interesting thing I learnt was that as long as you can justify that the learning you participated in applies to your industry, you’ll be able to put it on your CPD record form and present it to your industry association to confirm and apply to your CPD register.

Continuing professional development CPD record form for accountants and bookkeepers from Chartered Accountants Australia

Tax Practitioners Board makes the rules for bookkeepers

The TPB as they are fondly know as sets the rules and manage their compliance through Recognised Professional Associations. If you go to their association website you’ll find that there are a number of associations you can join to make certain you are compliant with the TPB requirements.

These are some other interesting links you should probably know about if you’ve reached this far in the blog and are still interested!

If you are a professional bookkeeper you are required to know about the Tax Agent Services Act 2009 including the Code of Professional Conduct.
A maximum of 25% of your CPD points can be earned from professional reading and here are their other guidelines on what is acceptable for CPD — they refer to it as CPE (for Education)
This is how the TPB expect you to keep your records for CPE attendance.
TPB’s main landing page for Continuing Professional Education.

What about Accountants?

Chartered Accountants also have their CPD requirements and you’ll want to check their CPE pages out:

Chartered Accountants Australia CPD Requirements

Association of Taxation and Management Accountants

CPA Australia CPD requirements

IPA Institute of Public Accountants CPE requirements

ICB in the UK!

Real estate agents must complete CPD training courses to be compliant

I recently wrote about the similarities between bookkeepers and real estate agents and in doing some research our team came up with the CPD requirements for real estate agents and you can see that, along with a Certificate IV level qualification both professions need to maintain their continual education and keep evidence of it!

CPD Requirements for Real Estate Agents in NSW

Most real estate agents in Australia are sales agents and they must comply with the Property, Stock and Business Agents Act. The regulations for property ownership are different in each state and because sales agents receive deposits in their trust accounts and have a fiduciary responsibility to the people they act as an agent for, they must maintain professional standards just like accountants. Because real estate agents can misappropriate their clients deposits it is important that they maintain a good professional standing and be a person of good character.

Ongoing lifelong education is an important part of that process because it ensures that agents are familiar with the rules and regulations as they change over time but training is important for lots of reasons and one of them is to help real estate agents be better at what they do – even with their digital marketing.

*******

We can help with your Accountant, Bookkeeper & Real Estate Agent CPD Points

EzyLearn has helped Accountants & Bookkeepers learn about accounting software and spreadsheets and even marketing for their own businesses. We’ve also helped Real Estate Agents stay ahead of their competitors with Google, Facebook and other Digital and Social Media Marketing Courses.

Check out the total hours to complete our CPD courses and include that in your records.

Posted on July 20, 2016July 20, 2016 by Steve Slisar — 1 Comment

Intuit Quickbooks is NOT listed as SuperStream Compliant

Quickbooks is not on the ATO Certified Product Register for Payroll Software that’s Superstream compliant

We had a call just last week about our forthcoming Intuit Quickbooks course from someone who wants to use it for their payroll and to manage payroll compliance. This student mentioned that they had been to the official ATO website and couldn’t find Quickbooks on there anywhere! We delved a little deeper and confirmed that Intuit, nor Quickbooks appeared anywhere on the Superstream Certified Product Register. The much smaller SAASU was there and so was Intuit’s old Australian distributor, Reckon, but there was no sign of Intuit and here’s why – they partner with KeyPay who provides all payroll related capabilities of Quickbook – currently for no extra money.

But it took even more effort to find Keypay because the Australian company who makes Quickbooks preferred Payroll software is called something different again – they’re called Webscale Pty Ltd!

Free Intuit Quickbooks Course Workbook for everyone who Pre-registered (no charge)

If you’re thinking of switching to Intuit Quickbooks in the cloud I hope this helps make a better informed decision. If you are interested in receiving a free copy of the Intuit Quickbooks training course we are about to launch make sure you visit our QuickBooks Course page and pre-register.

Check out the ATO Certified Product Register and while you’re at it check out Intuit’s statement on their compliance for SuperStream and another on their partnership with ClickSuper.

[button link=”http://ezylearnonline.com.au/cloud-accounting/quickbooks-training-course/” color=”green” newwindow=”yes”] Register for Free Quickbooks Training Course Workbook[/button]

Posted on June 27, 2016February 6, 2018 by Steve Slisar — 1 Comment

Is MYOB really a CRM and which CRMs are best for people in sales?

CRM = Customer Relationship Management

THE PURPOSE OF HAVING a CRM is so that when you call one of your clients or prospects, you know everything about them and can start a conversation based on what they’re looking for — their needs.

This might seem a little strange when you think about it because you could be out of date with your info (say you’ve entered old information on this particular client) but, casting this quibble aside, CRM’s are generally a terrific way to provide excellent customer service, on a consistent basis, and this is often the competitive edge that will you need to stay in business. (I’ve written a little comparison of real estate agent CRM’s but I wanted to add a couple other ones to the mix for good measure.)

Accounting Software and CRMs

In the early days, MYOB used every aspect of their software to sell itself to small business clients.

The fact that the software enabled business to keep contact details and search for past orders was a good reason to call the software a CRM.

However, times have moved on and even with powerful and well known CRM brands like Salesforce, there seems to be dozens of CRM providers to choose from, with prices ranging from $15 per month/ per seat to over $150! In fact if you head over to MYOB’s Add-On Centre you’ll find plenty of CRM’s that now integrate with their software.

We are now entering the integration phase of software development – which cloud-based services integrate with other services you’re using – and we wrote an article at the beginning of the year about a home appliances technician who uses accounting software integrations on his tablet to run an efficient and profitable little business.

Real Estate Agent CRM’s

One thing that has become apparent to our team lately (we’re working on social media marketing for real estate agents) is the difference in mindset between bookkeepers and real estate agents and if you think about it for a second it makes sense.

Bookkeepers are usually people who just want to get themselves into their work and sort out the financial and accounting details whereas real estate agents want to find big shiny things to sell and earn a commission based income.

It’s the classic back office versus front office personality style, the salesy and bold vs the unassuming and detailed office admin person.

The thing that real estate agents are looking for in a CRM are:

Quick and Easy contact detail collection (do it once and get all the data) – ideally at open homes
Automated categorisation of contact (Who’s keen and what are they looking for) – often defined by the type of property they enquire about
Constant messages pinging prospects with their brand (like weekly emails about their open homes this weekend)
Great reporting to see what works (so they can repeat it) – like how many emails sent, calls, open homes etc

The relationship with a real estate agent is often brief and very intense because property owners (vendors) will be speaking sometimes every day with their sales agent to see how the selling process is going. With property marketing campaigns in the capital cities like Sydney and Melbourne only lasting a couple weeks in some instances there is a massive amount of information to be collected yet the reporting needs to be simple.

My Preference for CRMs is Simple

Although I’ve had some exposure to Salesforce when I originally spoke to that company (many years ago and much has probably changed) they only offered yearly plans (but showed them as a low monthly fee) and the upfront cost was too high so I didn’t go down that path.

Instead I found some great nimble tech startups (at the time, now they’re quite a bit bigger) who offered software that did all the basics very well and offered normal cloud-based pricing ie. low monthly fees: Zoho CRM and HighRiseHQ

I found that these two programs did many useful things. They:

enabled me to integrate with our form collections (no need for double entry)
gave me the ability to very easily make comments every time I spoke with them
integrated with my email marketing software
enabled me to use tags to categorise and find contacts
offered a low monthly cost!

The Dark Horse in Real Estate CRM’s is CreataCRM

I had the pleasure of meeting Reece, the managing director of CreataCRM, at Cebit 2016 and was amazed I’d never heard of this company before.

When I took a look at their software I was blown away – here is an Australian based software developer who has worked with some of the top performing McGrath real estate agents to build a complete and thorough cloud-based CRM with all the integrations you could ask for, including:

MYOB AccountRight (live and even the old v19)
Xero
VoIP telephony
Email broadcasting
Workflow Automation

The most amazing part about their software is that it costs just $11 per user per month! Now that is a lot of software and a VERY low price. I’m thrilled to be able to share this information with you because here is a company with a great product that focus more on their product development and software features and less on making themselves look big and flashy.

If you have had any experiences with CRM’s I’d love to hear from you and add further depth to our conversation and study into CRM’s.

At EzyLearn we offer online training courses to help you up-skill and find employment. Choose from our range of cloud-based online accounting software courses, to business start up and management courses, to marketing and sales courses, or update and further your skills in a range of Microsoft Office programs (Excel, PowerPoint, Word) or social media and WordPress web design).

Posted on June 21, 2016June 17, 2016 by Steve Slisar — 1 Comment

Announcement: Free Courses for EzyLearn Students

Free Excel, Word, WordPress and PowerPoint Courses

We’ve secretly been offering these courses for free for at least 6 months so students (if you’re already one) will have known about it, but I wanted to tell everyone that this is available. What does it mean? It means if you enrol into an MYOB or Xero course for example that once you log into our training site using your student account login details you’ll automatically be able to click on these courses and enrol yourself into the beginners course without paying any money or entering any course password!

We’ve always made samples of our training workbooks or videos available to students who want to learn more about EzyLearn and how we work so we want to do MORE for students who have made a commitment to pay for a course with EzyLearn.

How does it work

The first thing is to choose the course you want to do (or the combination of courses – to get a special offer discount!) and then enrol. Once you are a student in our system you’ll then be able to explore each of the other courses. When you get to the Free Courses (we use the term Free Student Inclusions) you’ll be able to enrol yourself and jump right into the course.

The great thing is we literally give you EVERYTHING in that course: videos, workbooks, exercise files and knowledge review tests, and not just a couple of training resources, so if you’re a beginner with any of those courses you’ll have the fundamental skills under your belt!

Share the love

My team and I have been doing a LOT of work lately on social media to help real estate agents build strong online profiles (check out the free video about inserting Youtube videos into a WordPress website!) so we understand the benefits of a Facebook page and to build a community so please feel free to “Like” us and share our details with your friends, family and contacts. Heck, that’s even easier to do now that you can give them some free stuff!

Posted on May 24, 2016May 24, 2016 by Steve Slisar — 1 Comment

What’s your career preference? Bookkeepers vs. Real Estate Agents

Choice of sales vs administration work

Components of choosing a career path include education, experience and skills - MYOB and Excel are important skills for office work They say that, in life, nothing is certain but death and taxes. If you live in Australia, however, it’s fair to say that nothing is certain but death, taxes and real estate, since selling property seems to be the national pastime (Sky News does broadcast live auctions every Saturday now, thanks to a new partnership with REA Group). Since real estate agents and bookkeepers share a thing or two in common (they both handle the two most important aspects of their clients’ livelihoods), we thought we’d look into compliance for both professions.

Until 2010, when the Tax Agent Services Act was established in 2009, any person with a reasonably good understanding of an accounting software package, like MYOB, could provide bookkeeping and tax services to clients. With the introduction of the Tax Services Act, however, a bookkeeper wishing to provide tax services to their clients was required to register with the Tax Practitioners board (TPB), which has its own criteria that applicants must satisfy in order to register.

Although a bookkeeper who isn’t registered with the TPB can still provide general data entry services to their clients, by law, only a registered BAS or tax agent can lodge activity statements or tax returns on behalf of their clients. We’ve written about how a bookkeeper can become registered with the TPB before on this blog, so we’re not going to cover that here. Instead, we’re going to look at the compliance requirements for real estate agents and bookkeepers, which for the sake of clarity, we’re going to refer to as BAS and tax agents moving forward.

BAS AND TAX AGENTS
COMPLIANCE REQUIREMENTS	SKILLS
Completion of Certificate IV in Financial Services (Bookkeeping or Accounting) or higher – 12 month course	Proficiency in major accounting software packages – MYOB, Xero, Quickbooks, etc
Register as a BAS and/or tax agent with the Tax Practitioners Board	Excellent time management skills
Become a member of a professional organisation, like the Institute of Certified Bookkeepers (optional)	Multi-tasking skills – ability manage multiple clients at once
Satisfy continuing professional education (CPE) requirements, per the TPB.	Have excellent customer service skills
	Specialist skills in a particular industry – i.e., building and construction (optional)

Now, let’s turn our attention to real estate agents.

Before we continue, it’s necessary to mention that there are two different kinds of real estate agents, just as there are bookkeepers. When an agent begins their career, they usually complete a short course (approximately three days) that allows them to work as as an agent’s representative. An agent’s representative works under the guidance of a fully licensed real estate agent, and is allowed to assist on a variety of real estate transactions, but is not, by law, legally allowed to carry out real estate transactions for a client unsupervised.

A licensed real estate agent, on the other hand, has fulfilled a more extensive set of educational requirements, which is necessary if they are to carry out a real estate transaction unsupervised or operate their own agency. In Australia, there is no national piece of legislation governing real estate, as it is, instead, overseen by each state or territory government, which are responsible for licensing real estate agents via the relevant department of fair trading, consumer affairs or protection. Licensing requirements vary state-to-state, albeit only minimally, so for the sake of this blog post, we’re going to refer to the licensing requirements as laid out by the NSW Department of Fair Trading.

LICENSED REAL ESTATE AGENTS
COMPLIANCE	SKILLS
Completion of Certificate IV in Property Services (real estate) -18 month course	Proficiency in major software applications – MS Word, Outlook, etc
Obtain real estate license from Dept. Fair Trading	Excellent time management skills
Obtain auctioneer’s license from Dept. Fair Trading	Multi-tasking skills – ability to manage multiple clients at once
Become member of professional association, like Real Estate Institute of NSW (optional)	Skilled negotiator and sales person
Satisfy continuing professional education (CPE) requirements, per Dept. Fair Trading	Excellent customer service skills
	Specialist knowledge – i.e., local area, commercial/residential/regional real estate, etc
	Excellent networking skills
	Understanding of marketing and advertising

As the two tables show, BAS and tax agents are just as educated – and must remain to be so, if they hope to stay registered – as real estate agents. This may come as a surprise to many people, given the long held assumption has always been that real estate agents are uneducated, but that’s clearly not the case – nor has it ever been so, unlike BAS and tax agents who only recently had to meet a minimum educational requirement.

Bookkeepers, BAS and tax agents need to do what real estate agents do

Indeed, although the compliance requirements of both professions are similar, there’s quite a disparity in the skill sets of BAS and tax agents when compared with real estate agents. The latter are skilled negotiators with excellent sales skills, who also have a thorough understanding of marketing and advertising, which, along with networking, they use to get new listings. Few BAS and tax agents, however, have much knowledge of marketing and advertising, and most of them confess that they aren’t very good at sales (and really don’t want to do that type of work).

This is okay if they work for a well-known specialist tax franchise, like HR Block, which already has a name for itself and has a marketing department in its head office to oversee the group marketing and advertising needs. But an independent BAS and tax agent working from home, which most of EzyLearn’s students and readers do, don’t have those resources at their disposal. They need to find their own clients and do their own marketing, just like real estate agents do.

OR, someone else can do the marketing for you

If you’re a registered BAS or tax agent (or both!), and you’d like to learn more about sales and marketing so you can grow your client list and your business, become a National Bookkeeping licensee. As a National Bookkeeping licensee, you’re provided with all the resources you need to operate your own bookkeeping business, particularly how to market your business to get new clients. Visit the National Bookkeeping website or make contact to discuss for more information.

Posted on March 7, 2016November 22, 2018 by Steve Slisar — 1 Comment

Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project

Project plans and gantt chart templates in Microsoft Excel 2016 training courses online

GANTT CHARTS ARE just one of the many wonderful features Microsoft Excel and help enormously in the workplace.

Many project managers oversee the project management and implementation of, say, a staff induction system, a new computer system or procedural changes.

Our Online Excel Training Course includes training on how to create your own project plan using Gantt charts. Continue reading Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project