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A Great Trick for Getting Rid of Nerves on a Job Interview

Who’s interviewing whom?

The truth is that you’re interviewing the company as much as they are interviewing you. When you look at it this way, the job interview suddenly becomes less daunting.

DO YOU KNOW THERE is no reason to find a job interview nerve wracking, even though so many people do. It’s simple enough to understand why. People put a lot of pressure on themselves to give the best impression and come out as the successful candidate. And look, these things are important, no argument there, but together the pressure to give a good impression AND win the job itself, can conspire to turn you into a “yes man” (or woman).

A job interview is about finding a suitable candidate for a position available at a company. This is not a one way street. As much as you need to give a good impression, so does the company, and if you look at it that way — that you’re interviewing them as much as they are you — it takes the pressure off A LOT.

Ask questions

I don’t just mean at the end when they ask if you have any questions — honestly, you’re probably not likely to have any questions by this point, because if you’ve been paying attention, you should have covered any of questions you had going in.

When you’re asked how you would handle a particular situation or what your approach to something might be, ask for more information if you need or qualify the situation they’re referring. People are often afraid to do this in case they look silly, when actually it makes you look quite smart, and show that you’re not afraid of authority.

Take your time

using audio in powerpointDon’t rush to answer a question. There’s no real way to prepare for an interviewer’s questions, and they know that. However, your answers should also be rooted in some previous experience you’ve had, so while it may take you a while to wrack your brains for a previous example, you shouldn’t be unable to answer either. If you can’t think of an exact experience, discuss a similar one and how you handled that.

Be yourself and relax

This is so important, because as much as the interviewer may be looking for the most skilled candidate, they’re also looking to make sure you’re not a robot. Show your personality, show you’re a human, establish some rapport with your interviewers. Some of the interview process is confirming you are what you say you are, but mostly it’s finding out if you’re someone they want working for them.

In the IT and engineering industry, interviews aren’t even set up to determine skill sets, but rather personality traits, because many companies today are looking for programmers and engineers who can communicate to stakeholders in plain English, rather than tech talk.

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Remember, who you are in the interview should reflect and expand on who you are in your resume and cover letter. You can learn how to use PowerPoint to create a resume in our PowerPoint training courses. For more information, visit our website.

You can also brush up on Word for your resume presentation by enrolling in our Microsoft Word online training courses. You’ll be amazed at the things you can create with a comprehensive understanding of Word.

learn PowerPoint online training course

Gone are the days of excruciatingly dull PowerPoint slide presentations… Nowadays PowerPoint is the hidden gem used to generate animations, videos, movies, advertising and graphics. It’s a great ally to the marketer or social media person in your organisation. This creative program can also be used to conjure up the most beautiful and modern pictorial slides to enhance any presentation or induction.

Find out more about our 2016 version PowerPoint courses.

 

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The Do’s and Don’ts of a Compelling Resume and Cover Letter

Is your resume up to speed?

do's and dont's of writing a great resume
If you thought you’d never have to write another resume as a contractor or self-employed business person, then think again.

STARTING YOUR OWN BUSINESS does not mean you’ll never need to write a resume or cover letter again. We’ve written about this topic before — indeed, when you first start your own business you’ll probably spend a lot of your time applying to work with other businesses directly or through a recruiter.

And the truth about being a freelancer or contractor is that you’ll most likely spend the rest of your working life applying for work. If you don’t like the idea of this, well then maybe being self-employed isn’t for you! Why? Because in order to find the best work; the kind that you’ll love, you need to be always looking for it — or always be closing, if there any fans of Glengarry Glen Ross in the house tonight.

The truth about being a freelancer or contractor is that you’ll most likely spend the rest of your working life applying for work. 

Do pay attention to design

I’m choosing to exclude the “grammar, spelling and punctuation” portion of this list, because if you don’t already know that’s important by now, then oh boy, I can’t help you. But formatting and design are important, whether you’re looking for work in a creative industry or not.

The key is to grab attention in less than half a minute. You can use different fonts, for instance, a larger plain font for headings and a smaller (perhaps serif) font for the body text. You can type your resume up in Word or use PowerPoint or some other design tool. But just don’t get ahead of yourself and use something too fancy that you don’t have a proper grasp of and end up with a resume that is hotchpotch and messy.

These days, some recruiters will even upload your resume into their own “system” which “parses” your content and basically re-formats it all into plain text. If this happens, your gorgeous CV will look very different on the screen of the employer. The simpler the design and layout of the original resume, the easier it will be for them to read if they indeed use this system for getting through the applications of hundreds of job applicants. But don’t feel disheartened, there are others ways to get spotted amongst the crowd.

Don’t use jargon

The next hurdle, once you’ve got the recruiter or hiring manager reading your resume or cover letter, is to urge them to call you. Do not, I repeat, do not use jargon of any kind in either your resume or cover letter. The minute someone reads a sentence that starts with or contains “experienced in”, “team player”, “responsible for”, etc, etc, they switch off.

These phrases mean literally nothing. Nothing. Telling someone you’re a team player: redundant. Everyone should be a team player, and there is no one, not a single person ever, who has written on their resume that they’re not one. Instead, tell the employer what you like about working in a team. (On a similar note, also avoid the term “able to work autonomously” by explaining the times you’ve had to and how that’s gone.)  

When you go to use the words “experienced in” try to remind yourself that this is something that happens to you — not something you proactively go out and do. Instead refer to your background in terms of achievements. Search “typical jargon to avoid on a resume” for more.

Do show your personality

Remember that employers are people too. Work culture is important to lots of businesses, so they need to know that any potential new hire, freelance or otherwise, will be able to fit in and work with them. And if you can make the person reading your resume laugh, oftentimes you’ll get a call back.

Don’t list silly interests

I should add a qualifier to that, which says that it’s okay to list a really silly interest if you know and make a point of noting that it’s a silly interest. This makes you seem thoughtful, and definitely not as dumb as a person who says they like reading or sports on their resume. Reading what? It implies novels, but it could also mean signposts, Aldi catalogues, Post It Notes. And if you like playing cricket more than once a year on Boxing Day, then for the love of all that is holy (cricket on Boxing Day), say that. Otherwise, put down interests that you actually are interested in — they reveal a lot about the type of person you are, which again, goes to help with the point above.

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If you’d like to learn how to create a resume in Microsoft Word or PowerPoint, or if you’d like to learn more about starting your own business, you can be enrolling in our PowerPoint training courses or our online Word training courses, or our Business Start Up Course.

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At EzyLearn you can choose from a range of XERO online courses, depending on your skill level — or you can access ALL courses for ONE LOW PRICE. All our courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 

 

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Online Training: A Cost Effective Way to Train and Motivate Your Staff

Take an online course to build will AND skill

online training for staff morale
It’s a real buzz when you learn something new: a great way to up-skill your staff members and keep people interested at work is to provide them with online training course material.

OUR MYOB TRAINING COURSE is basically an induction into the role of a bookkeeper, in that it provides students with an overview of the duties typically carried out by a bookkeeper. Most of our students take our MYOB training course because they both want, and need, to know how to use the software in order to find work as a bookkeeper.

In the world of business training and coaching, this is called the Will versus Skill Matrix. Employees who have both the will to succeed and the skill to succeed are highly desirable in the workplace.

Transparency, will and skill

Employees who have only one of those attributes, however, are less desirable. Helping staff maintain both the will and the skill to succeed in their jobs has a lot to do with how transparent you are as an organisation.

We’ve mentioned transparency in business before, notably in relation to induction training programs. Induction training programs are a highly efficient way to communicate easily and efficiently with your staff, while also testing their will and skill to succeed at their jobs.

While most induction training programs are used to merely address the requirements of the Work Health and Safety Act, or to induct contractors and consultants to a business’ premises, induction training programs can also be used to further your employees’ professional development.

Help your staff upskill with a Word or Excel course

Furthering your employees’ professional development can be done by providing your staff with online training courses that are relevant and useful to their jobs, such as a Word or Excel training course. You’ll be surprised how many tasks can be done with these software applications — and therefore how empowering this knowledge becomes!

boosting staff morale with online training courseOnline delivery of this content allows your staff to complete the course at their own pace, in an informal environment — at home or at their desk at work, rather than in a dedicated training centre on a dedicated day — and it also allows you to monitor their progress.

Being able to see how your employees are getting on with the training courses can illuminate areas where your staff could benefit from further training; it can also highlight those staff member who possess the will and the skill to succeed.

Those staff members who are have both the will and the skill to succeed in their jobs also happen to be highly engaged, and as we mentioned in a previous post, more productive.

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If you’re looking for ways to keep your staff highly engaged with your business, we can help you tailor and deliver highly engaging induction training courses to your staff. Visit our website for more information, or contact us today for a quote.

learn xero online training course videosAt EzyLearn you can choose from a range of XERO online courses, depending on your skill level — or you can access ALL courses for ONE LOW PRICE. All our courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 

 

 

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Turning Your Business Idea into Income

How not to plunge into working for yourself — while working for yourself!

becoming an independent contractor_comp
You might have to supplement your income by working at a cafe or similar while you find your first clients.

IF YOU’VE DETERMINED THAT your business idea is viable and has the potential to generate revenue, then it’s time to start earning income from it.

We show you how to carry out market research and competitive analysis in our Business Start Up Course and this blog post will tell you the steps you should take to start deriving income from your business idea.

Have an income on the side

It’s unwise to plunge headfirst into self-employment. You need to have some income behind you while you’re getting your business off the ground. That may even mean leaving full time employment and taking up part time work in a cafe or retail shop. You have bills to pay and it’s neither fun nor productive being unable to. You do, however, need time to work on your business, so you can’t be so time poor and stressed that you can’t devote the necessary time to organising it.

You need to have some income behind you while you’re getting your business off the ground. That may even mean leaving full time employment and taking up part time work in a cafe or retail shop.

Start working as a contractor for other businesses

finding work as a contractor
Initially, be willing to work as a contractor while you build up clients for your own business.

Getting that first job or client is always the hardest part of starting any business. But it’s easier when your business is providing a service and you’re working as a contractor or freelancer.

Whether you’re a bookkeeper, virtual assistant, even a tradesperson, you can apply for jobs working with other businesses, rather than spending money you probably don’t have to market your business, while you wait for clients to find you.

Look for part time, contract or casual jobs you can apply to. If you see a company has been advertising for a full time employee for a while and it appears they’re having trouble filling the position, get in touch with them. Find out if there’s an opportunity for you to work with them on an ongoing freelance or part-time basis, or until they fill the position.

There are many businesses that would like to hire freelancers or contractors but don’t know where to find them, so they continue to employ by traditional means. If you can show them you’re capable, and that there are benefits to using a contractor or freelancer, then the job might just be yours.

Find a recruitment agency

The businesses that do like to hire contractors and freelancers, but don’t want to manage it themselves, go to recruitment agencies. If you’re in any kind of specialised or creative industry — IT, finance, business management, advertising, marketing, etc — then it’s a good idea to get a recruiter, maybe two. It won’t cost you anything, and it’s the best referral marketing a person can get. Plus, it’s always good to have someone in your corner when you’re just starting out, to ensure you’re getting fair market rates, conditions, and the like.

“Packaging” your services

Before approaching businesses or recruiters, you need to understand the value you bring. Sometimes this means combining a number of your skills and gaining other ones, to ensure you’re always in demand.

In business parlance, this is known as packaging your services, which we also cover in our Business Start Up course. To learn more, visit our website.

Social Media and Digital Marketing online training course_comp

Are you in business as a bookkeeper, tradesperson, retailer, trainer or real estate agent and want to stand out from the crowd? We can teach you the online marketing techniques to help you do just this! Check out what’s included in our comprehensive Social Media and Digital Marketing online training courses.

 

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Should You Start a Business That You LOVE or a Business YOU CAN DO?

Pairing knowledge with a gap in the market

how to find the right career path
I love watching TV. And I have an opinion on many things. Doesn’t mean I can monetise the pairing of these two. Or can I? Did somebody say Gogglebox? 

CONFUCIOUS ONCE SAID: “FIND a job you love and you’ll never have to work a day in your life”. That’s good advice, although it’s not always practical.

After all, I love watching television, but it’s probably impractical to try and monetise that to start a business — not impossible; but it is impractical.

A better measure of finding something you can turn into a business idea, and then a business, is to find something you’re good at, that also addresses a gap in the market. In other words, put your existing skills and work experience to use in a new, different way. Continue reading Should You Start a Business That You LOVE or a Business YOU CAN DO?

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PowerPoint Case Study: Selling Safety and Compliance Systems

How PowerPoint helped sell a solution to major hospitals

Using powerpoint for sales presentations
We show you how PowerPoint presentations explained the problem, risks and THE SOLUTION successfully to major Australian hospitals.

A WELL-CRAFTED POWERPOINT presentation can turn your staff into salespeople — and turn your salespeople into sales superstars!

Our PowerPoint online training courses will show you how to create your own persuasive and compelling PowerPoint presentations. In this PowerPoint case study, we’re going to show you what our partner, EzyAccess, included in their sales presentations. These sales presentations were then shown to chief executive and senior managers at some of Australia’s largest hospitals.

Explaining “The Problem”

Hospitals are busy places that have lots of people coming and going every day, and a very ad-hoc way to manage them. In most cases, few hospitals policed their visitor and contractor management policies, which exposed them to many risks.

Explaining “The Risk”

Almost anyone could walk into a hospital and have access to its most sensitive areas — operating rooms, for example.

Likewise, contractors hired to perform work could subcontract it out to a person or entity unknown to the hospital and unqualified to perform that work. If that subcontractor or someone else — a patient, say — was injured, the hospital would held responsible.

Explaining “The Solution”

EzyAccess provided a cloud-based safety and compliance system that businesses could use to track visitors and contractors who were visiting their premises. It enabled businesses to stay compliant with Australia’s WHS laws, and to also ensure each person was familiar with the business’s own process and procedures to eliminate the business’s liability if someone was injured.

Chief executive-level presentations

Directors and chief executives are primarily interested in increasing their business’s efficiency and reducing financial risk to the company.

EzyAccess’s chief executive-level presentations explained how the EzyAccess safety and compliance system helped hospitals stay compliant with Australia’s WHS laws, kept their hospitals safe from unknown, unqualified entities, increased employee efficiency and reduced the financial risk of litigation.

Senior manager-level presentations

Unlike chief executives, who could be held personally liable if the business was found in breach of Australia’s WHS laws, senior managers were concerned with how implementing a new system would help (or potentially, impede) their direct reports.

Every business is resistant to change, particularly the implementation of new technologies that could require more time and effort on the part of their staff than the previous system. If this were to occur, there’s the additional risk that adoption would be slow.

The EzyAccess presentations to senior managers explained the adoption strategy in full, and how the system improved staff efficiency by eliminating the need to contact contractors about compliance documents.

Tailor presentations to stakeholders

Just as it’s important to target your ideal customer with your PowerPoint presentations, it’s also important that you target particular stakeholders within a business to ensure they see the value your product or service brings them.

It’s no use focusing an entire presentation to a chief executive on how easy the system is to use — this will certainly be a consideration for any chief executive, yes, but it won’t be the primary one. Just as it’s no good telling the staff on the frontline — the employees actually using the system — how much money and potential litigation it’ll save the company.

Our PowerPoint training courses will teach you how to create persuasive PowerPoint presentations that you can use to target key stakeholders within a business, to help you make a sale or get hired. Alternatively, our sales training courses will show you how to identify and target your ideal customer.

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Our course content includes real life case studies to make learning more fun and relevant.

 

At EzyLearn we are constantly refreshing the content of our online training courses. Where possible, we draw on real-life case studies as examples, to help you learn, and apply your skills, in a relevant way that makes sense. Visit our Micro Courses page to learn more.

 

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How to Create a Cash Flow Forecast in Xero (and Excel)

Why cash flow is a better indicator than profit

cashflow and profit reports in xero and excel
Don’t overestimate how much money you’ll have to spend on a new business venture; better to forecast using cash flow as an indicator.

WE RECENTLY PROVIDED DETAILS of a case study highlighting the experiences of a business owner named Jerry. Jerry decides to start a real estate business on the side, after operating a business already that has synergies, for instance, in terms of clientele. 

We mentioned that Jerry should use his accounting software to determine whether his he’ll have the start-up capital required to fund his new venture for the next 12 months. The best way to do this is to create a cash flow forecast, and we’re going to show you how.

Cash flow is a better indicator of available funds

If you’re wondering why you wouldn’t create a profit forecast, it’s pretty simple. Cash flow represents money in the bank, after you’ve paid all your suppliers and staff and loan repayments and so forth, while profit just shows how much the business earned but doesn’t take into account any cash outlays. 

Profit just shows how much the business earned but doesn’t take into account any cash outlays.

It’s important to understand that it’s not uncommon for businesses to be profitable; however due to cash outlays, these same businesses may not actually have enough money in the bank to fund investment, or in this case, a new venture.

Generating a cash flow report in Xero

Follow these steps in Xero to generate a cash flow report for your business:

  1. Go to Reports, then click All Reports.
  2. Under Financial, select Cash Summary.
  3. Enter the following report settings:
    • Date — The latest finalised month
    • Period — 1 month
    • Compare With —  Previous 11 Periods
    • Select the Include GST and Show YTD filters
  4. Click Update to generate the report in Xero
  5. At the bottom of the report, click Export and select Excel to download the report in Microsoft Excel format.

The messy startup needs Xero Cashflow Training

Xero Advanced Certificate Training Course cashflow-forecast-charts-reporting-budgets

There is a great business case study with lots of practical exercises in the Xero Cashflow Training Course. You’ll learn how to code and manage lots of different types of transactions and reconcile 2 quarters worth of transactions and end up producing cash flow reports to make financial sense of it all.

You’ll even be able to highlight alternative ways of financing some of those transactions. 

Set up formulas to forecast 12 months ahead

In Excel, you’ll need to create formulas that will show you the average cashflow of your business across the previous 12 month period, so you can then forecast ahead for the next 12 months.

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Creating and working with formulas is something we teach you in our Microsoft Excel training courses. We also feature a suite of highly popular Xero online training courses, or if you want more information on creating profit and loss statements in Xero, read here.

If you don’t use Xero and you’re using MYOB or QuickBooks, our MYOB and QuickBooks training courses will also show you how to run cashflow reports, among many others.

Online bookkeeping accounting training courses for CPD points

EzyLearn Excel, MYOB and Xero online training courses count towards Continuing Professional Development (CPD) for bookkeepers and accountants. We’ve been an accredited training provider of the Institute of Certified Bookkeepers ever since the organisation started in Australia. Find out how CPD points can be of benefit to you.

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Using PowerPoint to Convey Your Business ‘Culture’

WHS training and staff inductions using PowerPoint

powerpoint for online inductions and WHS training
Powerpoint is a great application for online inductions that convey a sense of your business’ culture – and for WHS training.

POWERPOINT IS AN EXCELLENT way to show prospects your sales process or how your business operates to help convert them into customers. It’s also great for your employees.

Many businesses have started to include videos on the ‘careers’ section of their websites, which demonstrate to potential new people the culture the company values and encourages.

In the past, it’s only been larger businesses that have done this, but it’s becoming more common among smaller businesses too.

Use PowerPoint to train new people

Aside from creating a ‘culture’ video that can be used to show applicants what it’s like to work in your business, a PowerPoint presentation can also be used to train new staff in your processes and procedures once they’re employed. All of this has been proven to help staff productivity.

An on-boarding presentation created in PowerPoint can be used to deliver Work Health and Safety (WHS) training — which is mandatory for all businesses employing staff, whether they’re permanent employees or freelance contractors — induction training, and also explain how your business operates.

Modern employee training for modern times

In the past, on-boarding training — be it WHS, induction or otherwise — has been delivered in person. Sometimes a new employee would be sat in a room to watch a company video and complete a written test on their own.

Other times, companies would gather all new hires (often people who’ve been working at the company for as much as three months, by this point) and have someone from their HR department lead a day of training.

However, both these methods come with flaws because neither one shows much commitment to workplace culture, safety or operating procedures.

Train staff in-house or offsite

EzyLearn offers induction training packages for businesses keen to use our learning management system to deliver training, quizzes, short courses, etc. But you can still use PowerPoint to train staff at your premises, as well as remote workers.

Creating an on-boarding training course in PowerPoint will increase employee engagement, and also ensure each employee understands their role in the business and how it operates. Or for more help on figuring out what you need to include in an online induction, read here.

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Our PowerPoint training courses will teach you how to create persuasive PowerPoint presentations that can be turned into training courses and uploaded to your website. Alternatively, learn more about EzyLearn’s online induction training.

Xero online training course

At EzyLearn we offer online training courses to help you up-skill and find employment. Choose from our range of cloud-based online accounting software courses, to business start up and management courses, to marketing and sales courses, or update and further your skills in a range of Microsoft Office programs (Excel, PowerPoint, Word) or social media and WordPress web design). 

 

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Thinking of Starting a Second Business? Introducing Jerry

Case Study: Costs for starting up a second, related business

microsoft excel starting a second business
Contemplating starting a second business, related in some way to your first? Excel can help you forecast start up costs.

A LOT OF BUSINESS OWNERS branch out into related fields when their flagship business becomes successful enough (just look at Jim’s Mowing). However, this can be a bit dicey if the business owner doesn’t properly forecast all the start up costs. Not doing so can not only have an adverse impact on the new venture, but also on the existing business.

In this case study, we’re going to look at the start up costs associated with starting a real estate sales business. With real estate licencing laws changing and digital marketing available to everyone the ability to start your own business and work at home is now very realistic. Continue reading Thinking of Starting a Second Business? Introducing Jerry

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How Buying Business Premises Affects Your Tax

What to do about capital gains and losses

xero online training course capital gains capital losses
Documenting and tracking your business premises’ expenses leads to accurate tax and activity statements.

IF YOU DECIDE TO buy your business premises it will have an effect on your tax. Our Xero training courses will show you how to account for your business premises, but here is what you need to consider about your tax and GST obligations.

Capital gains tax (CGT)

If your business will be operated out of the premises you buy, it will be subject to CGT when, or if, it is later sold. As such, you need to keep records about when and for how much the property gained so you can work out the capital gains when you sell it.

Capital gains occurs when the amount the property is sold for is greater than what it originally cost to acquire it. If the property is sold for less than its original purchase price, this is known as a capital loss.

Capital losses

If you make a capital loss when you dispose of the premises, you can use that loss to reduce any other capital gain you might have also made in the same year —  another property or shares in another business, say.

If you haven’t made a capital gain in the same year, you can use the capital loss to reduce a capital gain in a later year, but you cannot use a capital loss for any other income.

Income tax deductions

If the premises is used to run a business, or is available to rent for that purpose, you can claim tax deductions for expenses associated with owning it; such as interest on a loan to buy the property and maintenance expenses. Keep records of your expenses from the start, so you can claim everything you’re entitled to.

GST

If you buy commercial premises, you may be eligible to claim a credit for the GST included in the purchase price. Additionally, you may also be able to claim GST on other expenses that relate to buying the property — such as the GST included in solicitors’ fees and ongoing running expenses.

However, you can’t claim GST in the following instances:

  • The seller used the margin scheme to work out the GST included in the price
  • You purchase property from someone who is not registered or required to be registered for GST
  • You purchase the property as a GST-free supply
  • You’re not registered for GST.

Keeping track of the purchase and expenses related to your business premises properly in your accounting software is vital to the ongoing financial health of your business — and accurate tax and activity statements.

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Our Xero training courses will teach you how to run different financial reports. Visit our website for more information.

Online bookkeeping accounting training courses for CPD points

EzyLearn Excel, MYOB and Xero online training courses count towards Continuing Professional Development (CPD) for bookkeepers and accountants. We’ve been an accredited training provider of the Institute of Certified Bookkeepers ever since the organisation started in Australia. Find out how CPD points can be of benefit to you.

 

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Present Your Sales Process on Your Website

Use PPT to “teach” your clients how you do business

show sales process with powerpoint
Powerpoint slides are a great way of presenting sometimes complex information very simply.

PowerPoint has many different uses, chief among them being a sales presentation for prospects. Another excellent use for PowerPoint is to illustrate your sales process, and then add it to your website.

If you’re a bookkeeper or real estate agent or someone else who sells professional services, rather than products, providing valuable information about your business or explaining the way it operates can help convert more visitors into customers.

People scan for valuable information

Most of the time, when someone comes to your website for the first time, they’re scanning it to see if you meet a certain criteria they have for a potential supplier.

This could be based on price, services, turnaround times, or something else. If they can’t find this information quickly and easily, they’ll generally move on somewhere else.

Use PowerPoint to convert visitors

Creating a PowerPoint presentation that contains this information, which you can upload slide-at-a-time, or altogether as a video, is an excellent way to present this information to visitors of your website.

How you determine what to include in your presentation depends on how well you’ve identified your ideal customer.

Explain how your business operates

This is very useful for bookkeepers and other businesses that have a particular way of working with their clients. Take prospects step-by-step through your process, so they know exactly how your operate and what to expect before they even contact you.

This helps demystify the process, which makes people feel more at ease with the practice of hiring you, and also shows you’re transparent about process, and that makes you trustworthy.

The fewer questions prospects have about you and your business, the more comfortable they will feel about contact and hiring you.

You can use PowerPoint to explain any of your business’s processes that involve the customer, whether it’s your returns or refund policy, setup procedures, or technical support.

learn PowerPoint online training course

Our PowerPoint training courses will teach you how to create persuasive PowerPoint presentations that will convert visitors. Alternatively, our sales training courses will show you how to identify and target your business’s ideal customer. 

 

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Xero’s Reports to Help Decide Whether to Buy or Rent

Xero’s reports can help you decide to buy or rent your business premises

learn xero online training course
There are pros and cons to owning your business premises depending on your circumstances, but appreciation is a significant benefit.

A BIG DECISION FOR A NUMBER of business owners is whether they should buy their own premises. And because there are upsides and downsides to both owning and renting your business’s premises, we’re going to look at some of the considerations you should take into account first.

Buying is an appreciating asset

The biggest advantage to buying is that it’s an asset that appreciates over time. As such, purchasing a property can provide your business with an additional source of income that, over time, will allow you to grow your business.

Buying also gives you access to equity that will allow you to use the property as a guarantee when you’re striking deals with potential suppliers and clients.

There are also tax advantages and deductions you wouldn’t ordinarily have by renting, something we discussed in a recent blog post about investing in a granny flat.

There are upfront costs to buying

That said, you shouldn’t overlook the upfront costs associated with buying. In particular, you’ll need to ensure you have the appropriate amount of capital available before you can buy.

There are certain reports you can run in your accounting software, which will provide you with a clear picture of your business’s financial health and help you determine whether buying is the best option for your business. We always suggest running regular reconciliation reports, even weekly, in say, Xero to help you know the true financial picture of your business.

Our online Xero training courses show you how to run reports that will help you make the vital business decisions; particularly relating to how a capital outlay like buying commercial premises would likely impact your cashflow.

Renting is flexible

If your business is relatively new or it’s generally difficult to predict your future growth over the next five to ten years, renting may be a more viable option. This allows your business to remain agile and offers flexibility that buying doesn’t.

Renting, for example, offers a better range of property types of locations that mightn’t be within your price range if you were to buy.

Furthermore, shared office spaces or co-working spaces are good options for businesses with a small, mostly virtual team, or startups looking for meet like minded individuals.

You miss out on equity gains when renting

The main downside to renting your business premises is that, over time, it is your landlord’s equity you are contributing to, rather than building your own asset.

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Using your accounting software to determine the financial health of your business will help you to make important business decisions. Our Xero training courses will teach you how to run different financial reports. Visit our website for more information.

online bookkeeping courses to earn cpd pointsEzyLearn Excel, MYOB and Xero online training courses count towards Continuing Professional Development (CPD) for bookkeepers and accountants. We’ve been an accredited training provider of the Institute of Certified Bookkeepers ever since the organisation started in Australia. Find out how CPD points can be of benefit to you.

 

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Paying Several Employees With One Payroll Payment

MYOB and Xero now make payroll easier to manage

myob and xero online payroll management
Struggling to manage your online payroll management? Our Xero and MYOB courses will help you get the most out of this software so you can manage payroll in house.

MANY COMPANIES OUTSOURCE PAYROLL because it contains many moving parts. For instance, there’s the payment of wages each week or fortnight or month, sure. But there’s also superannuation contributions, PAYG obligations, annual and sick leave accrual. 

Fortunately, most accounting apps like Xero and MYOB have made payroll easier to manage, particularly if you only have a handful of employees.

Superannuation clearing houses

Nearly every major cloud accounting package has a connected superannuation clearing house within its payroll package. Xero and MYOB are both SuperStream compliant, a government initiative to help business owners tell which accounting software apps will let them make electronic superannuation payments. And QuickBooks uses a partner payroll system which is also SuperStream compliant.

Batch wage payments

Electronic superannuation payments are one way that paying staff is made easier, but paying a dozen or so employees individually each week or fortnight can be tedious. Fortunately, both Xero and MYOB have a ‘pay run’ function that lets you make batch wage payments. This eliminates the tedium of paying employees individually, as well as the potential for error.

Accounting software calculates entitlements

MYOB, Xero and QuickBooks, if you’ve set up your employees correctly and have the appropriate payroll subscription, will also calculate your employees’ sick and annual leave entitlements, also reducing the time it takes to process payroll and the potential for error.

Our MYOB training courses and our Xero training courses both cover payroll, where you’ll learn how to set up employees correctly, process wage payments and more. Using a cloud accounting program for payroll, saves time and reduces errors. Visit our website for more information.

EzyLearn courses now include real life case studies

managing ad hoc payrollAt EzyLearn we are constantly refreshing the content of our online training courses. Relevant to those of you doing Payroll, might be our Excel Ad Hoc Payroll case study which is part of our Intermediate Excel Online Training Courses. Where possible, we draw on real-life case studies as examples, to help you learn, and apply your skills, in a relevant way that makes sense. Visit our Micro Courses page to learn more.

 

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Google Calendar Lets Hairdressing Clients Schedule Appointments

Are you making the most of Google?

google calendar to set up appointments
Is your business suited to clients making online bookings? We have an online course that will teach you how to make the most of Google G-Suite and Google Calendar.

JUST AS YOU CAN USE Google Calendar to create a staff roster, you can also set up and create Google Calendar appointment slots. This is a fabulous way for businesses like hair and beauty salons to let their clients make appointments online.

To enable your clients to schedule appointments using Google Calendar, you’ll need to have a G Suite account for work (or school). G Suite accounts can be a little tricky to set up, but we have courses to show you how, and the beauty is, they come with a boatload of useful tools for small businesses — such as Google Sheets, Docs and Forms.

Create appointment types as staff

Before clients can book appointment times, you’ll need to set up the appointment types. For hair and beauty salons, you may consider setting your staff as the appointment types or the types of appointments you offer — cut and blow dry, foils, etc — so clients can pick the staff member or the appointment type they’d like to make an appointment with.

Create booking button

Use the link Google provides for your appointment page to create an ‘online booking’ button in Facebook or in WordPress, so client can easily access your online booking system from your Facebook page and website.

Move all bookings online

Online bookings won’t eradicate the need to take phone bookings, so it’s really important that you move your entire booking system online.

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Our Google training courses show you how to setup your G Suite account, share calendars and more. Once you’ve setup your G Suite account, you’ll be able to create Appointment Slots and share your appointments page with clients. Visit our website for more information.

Social Media and Digital Marketing online training course

Are you in business as a bookkeeper, tradesperson, retailer, trainer or real estate agent and want to stand out from the crowd? We can teach you the online marketing techniques to help you do just this! Check out what’s included in our comprehensive Social Media and Digital Marketing online training courses. Find out more about the secrets behind LinkedIn and how you can find more work and more clients.

 

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What Does a Typical Staff Roster Look Like?

What Does a Staff Roster Need to Include?

staff roster sheets
Staff roster sheets have come a long way since the time of punch in-punch out cards; let us show you how to create intricate rosters that include RDOs, leave, breaks and so forth. 

IF YOUR BUSINESS RELIES on staff to work different shifts, then you’ll need to provide them with a staff roster. We’ve written about the three ways you can create staff rosters for free before.

One of the exercises in our Microsoft Excel Training Course shows you how to create your own staff roster, so we’re not going to do that here. Instead, we’re going point out the things you need to include in a staff roster.

Different employment types

If your business employs a combination of full time, part-time and casual staff, you’ll need to prioritise the full time first, then the part time staff, as by law, they’re guaranteed a certain number of hours each week — 38 hours for full time staff, fewer than 38 hours for part time staff.

Employee RDOs, leave

A rostered day off (RDO) is a day in a roster period that an employee doesn’t have to work and these can be paid or unpaid depending on individual agreements. Both full time and part time staff members will have annual and sick leave entitlements. Make sure you mark these up on your rosters. It’s not just easier to schedule the rest of your employees when you can see who’s working and who’s not working, but it’s also useful for the rest of your team to know this as well.

Staff breaks

Depending on the modern award and the duration of the shift, certain staff members will be entitled to different kinds of breaks — two 15 minute breaks and one 30 minute lunch break, is common in retail, for example. Mark these break times up in your staff roster, so the staff member can see when they’re due for breaks.

Employee signature

Leave a column on your roster, so each employee can sign off at the end of each week to confirm they worked their rostered shifts. This is important, particularly if any of your employees ever claim a discrepancy in their pays due to shift changes, etc.

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Our Microsoft Excel training courses will show you how to modify margins and set up templates, skills you can use to create your own free staff roster in Excel — or Google Docs, if you prefer. Visit our website for more information on our suite of Excel online training courses.  

learn excel online training course

At EzyLearn we are constantly refreshing the content of our online training courses. Where possible, we draw on real-life case studies as examples, to help you learn, and apply your skills, in a relevant way that makes sense. Visit our Micro Courses page to learn more.

And of course, all of our online training courses can be counted towards your Continuing Professional Development (CPD) points!

 

 

 

 

 

 

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Why Your Business Needs a Bookkeeping Procedures Manual

Documenting procedures helps keep your bookkeeping up to speed

bookkeeping procedures manual rescue bookkeeping work
Rescue bookkeeping is not ideal – it’s often expensive and shows you’re not in control. A bookkeeping procedures manual will outline what bookkeeping needs to be done, when.

IN A PREVIOUS POST we talked about how to tell when you need rescue bookkeeping, which is basically when a business is behind on its bookkeeping by three months or more and the deadline is looming to lodge their activity statements.

Rescue bookkeeping work costs more than having your bookkeeping taken care of regularly, because it’s often messy and there are no procedures in place to manage the bookkeeping efficiently.

What’s a bookkeeping procedures manual?

bookkeeping procedures manualA bookkeeping procedures manual clearly identifies the regular tasks and activities your bookkeeper needs to take each week, fortnight, month or quarter to ensure your bookkeeping is kept up-to-date. This not only gives you the peace of mind that your bookkeeper is staying on top of your books, but it also helps you to understand what’s going on with your business.

If you require regular P&L statements or balance sheets, having a procedures manual to clearly outline how frequently they’ll be created helps you to stay on top of your business’ financials.

A typical procedures manual will include:

  • Simple steps that are easy-to-understand and succinct
  • Tasks are written up in a step-by-step style, so they can be followed logically
  • References, links or examples are included to help readers understand
  • Contain a number of formats — written steps, flow charts or checklists.

Rather than leaving your bookkeeping to the last minute, so you’re always operating your business in dark, organise to have bookkeeper create a procedures manual to regularly take care of your business’s bookkeeping.

We Can Help You Find a Good Local Bookkeeper

find a local bookkeeper

We have bookkeepers, BAS agents and accountants located across Australia, available to help businesses in need of rescue bookkeeping work. Visit our online bookkeeping directory, National Bookkeeping, to find a suitable and experienced person available to work in your area, or able to work anywhere in the cloud. Alternatively, if you are a bookkeeper looking to expand your client list or find contract work, you can register and become part of our network for free. 

Go to National Bookkeeping for more information, to see our rates or to request a quote.

Online bookkeeping accounting training courses for CPD points

EzyLearn Excel, MYOB and Xero online training courses count towards Continuing Professional Development (CPD) for bookkeepers and accountants. We’ve been an accredited training provider of the Institute of Certified Bookkeepers ever since the organisation started in Australia. Find out how CPD points can be of benefit to you.