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6 Questions You Can Ask to Find the Cheapest Bookkeeper

Questions can ‘weed out’ bookkeepers until you get your perfect fit

Job interview questions to hire a good quality cheap and local bookkeeper with MYOB or Xero experienceI have been reviewing the chat requests we receive via National Bookkeeping and it confirms my own thoughts about bookkeepers and the rates that businesses pay for good bookkeepers. These rates have a lot to do with overheads and qualifications — and often very little to do with experience. Allow me to explain.

Most of the daily transactions (see Daily Transactions Courses for MYOB and Xero) performed by bookkeepers involve data entry and coding. This data entry work is repetitive and once a new bookkeeper or accounts person understands the tasks, (which is often quite quickly) they can be performed over and over again with little variation except for client details and total hours worked (I’m assuming invoicing for services provided).

In the case of invoicing your contract bookkeeper could then provide reports and followup with clients to make sure your debtors management is sorted out.

The hardest thing for some small businesses is understanding how to weed out exactly the bookkeeper they need — and I hope these questions make your job easier. Remember, it’s often the answer that helps you find the right person.

checklist for job interview questions for bookkeepersThe questions you should be asking a prospective bookkeeper:

  1. How long have you been performing bookkeeping work?
  2. What type of bookkeeping tasks can you perform?
  3. Are you familiar with cloud accounting software and, if so, which ones?
  4. When are you available to do bookkeeping work?
  5. Where are you based?
  6. Do you have professional indemnity insurance?

I’m going to further break down these questions and show you the answers you should be looking for. Remember that our goal with this case study is to find the cheapest bookkeeper for daily transactions accounting.

1. Bookkeeping Experience

This was once the most important aspect of a bookkeeper’s resume for employers because it demonstrated that this particular candidate has experience that will benefit the business. If the bookkeeper you’re looking for has plenty of experience, then follow up with Question 3 regarding cloud-based functionality and whether they’ve used the latest versions of MYOB, Xero or Quickbooks.

2. Bookkeeping Tasks

This question is important because if someone is educated enough to complete and lodge your BAS, or even lodge your end of year financials, then they’ll want to be charging for the skills they have. You may as well get your accountant to do your bookkeeping if you are prepared to pay for someone with high skills education and experience. Many bookkeepers have plenty of experience doing accounts receivable and accounts payable and all of the steps in between so if it’s a cheap bookkeeper you want, then weed out the ones who can lodge your BAS for you. Read more about bookkeeping tasks.

3. Cloud Accounting Software

It’s important to know if your bookkeeper is familiar with accounting software that is accessible in the cloud because they may know some of the advanced features that comes with that — like integrations with other cloud-based services for project management, estimating, time billing etc. It may also come in handy because they’ll be able to work at home, or even from remote locations, and be more available at potentially lower cost (less travel time and cost).

4. Work Availability

Many bookkeepers will SAY that they’re available whenever you need them, but in reality they each have their own set of requirements and they may not want to say this right up front for fear of limiting their chances of getting your work. Some bookkeepers are mums (or dads) and they need to fit into school hours, while others are really looking for a full-time or part-time job. Some bookkeepers will be prepared to work at night and on the weekend (others may only work at these times) whilst some bookkeepers will only want to work during business hours.

We all need to manage the work-life balance that comes with leading a fulfilling life, and for some people, this includes working at night. Some bookkeepers want to spend time with their kids during the day and work when they have quiet time. Some bookkeepers work for multiple clients and can only fit you in one half day a week. It’s important to understand where your bookkeeper sits in this area.

5. Bookkeeper Location

This is a pretty big consideration, even in the modern times of cloud-based bookkeeping because your bookkeeper’s location can affect how busy they are or how long it will take them to get into your office to do their work. We’ve had some examples where some of our team members live miles from the nearest town; therefore to have to travel there takes time and considerable cost. If you have faith in remote contractors and are willing to work with a bookkeeper who works from home you may find you’ll get the most ideal bookkeeper and the best price — this is something I managed to do when I closed EzyLearn’s bricks and mortar training centres and instead went totally online!

6. Do you have Professional Indemnity (PI) Insurance?

This one is a biggie because if the bookkeeper has PI Insurance they’ll also have the trappings that comes with it like:

  • Professional association membership
  • CPD / CPE point requirements
  • Basic Education Requirements to attain their Registration

If a bookkeeper has PI insurance you’re probably talking to a Registered BAS Agent, as bookkeepers who attain this level of bookkeeping do so because they want to perform one of the most important tasks they can for a business — lodge the BAS. A Registered BAS Agent is governed by the same government authority that governs Tax Accountants — the Tax Practitioners Board (TPD). Indeed, many businesses already have a tax agent or accountant who is responsible for lodging their BAS. Therefore, I’ve found the biggest reason BAS agents are popular is because you know you’ll receive an excellent job on the tricky aspects of GST and Payroll, PAYG, Superannuation etc without paying accounting rates.

request-quote-for-myob and xero bookkeeping servicesI hope these questions help you filter a great bookkeeper from all the enquiries that come for your job ads and remember if you’re interested in finding a cloud-based bookkeeper, feel free to browse the National Bookkeeping Directory or Request a Quote.

 

 

 

 

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Release: Concreting Business Case Study for Xero Training Course

Case Study: Tradespeople Using Xero Cloud Accounting

Concreting business uses Xero for jobs, purchasing and progress payments - online training case studyTradies across Australia are getting onto the cloud for their accounting and there’s a good reason for it — many busy people can use the system from remote locations to get their work done.

This means the estimator can use it to generate a quote at a site, the office administrator can convert quotes to orders and invoices and the remote contractor can sign in and do accounts receivable calls from their home office. This is good news! All major accounting programs now offer cloud access — MYOB, Xero and Intuit Quickbooks.

I wrote in the past about Rohan from Painters, Men in White; Ken the home theatre installer and Jason the kitchen appliance repairer. Today I’m happy to announce that we’ve released a case study in the Xero Daily Transactions course that relates to the building and construction industry — in particular a concreting business that quotes for the pouring of a 3 level apartment building. Sue, a contract bookkeeper from Yarra Junction helped me write this Case Study based on her experience in the building sector and in particular with concrete companies.

Bookkeepers Upskilling with EzyLearn

Sue is typical of the students who enrol with us to broaden their skills in cloud accounting — existing bookkeepers who want to upskill. She has a lot of experience in the day-to-day management and accounts for tradespeople and found that she could perform the bookkeeping from her own home at any time.

We’re Constantly Updating Online Course Content

While I’m blowing my trumpet I may as well add that this is an example of what we promote with our online courses — that during your student access period you’ll have access to ALL the courses you’ve enrolled into including updates and new content. This is particularly useful for MYOB and Excel Course students who enrol using the LIFETIME course access option.

Xero Course Student Testimonials

I haven’t posted any new pages with student testimonials to the website for a while (but they come in with every course) but today it must be trumpet-practising time for me because here I blow again! When Sue completed the course, she commented:

I would recommend this learning site to others and I am thinking about studying Excel next with this learning centre“. She also commented: “Convenient in that I can do it from home at my own leisure. The price was very reasonable.

While Sue was working with us we put her through our Microsoft Word and Excel courses at no cost and the main thing that really stands out to me is how much everyone benefits by doing a Microsoft Word course!

Use Microsoft Word to Create Xero Courses

Helen from Bright learnt how to use WordPress and got leads for website design work using our WordPress course
Helen from Bright is a registered BAS agent who did our WordPress course and got paid creating a website with out help!

Many students enquire about the Microsoft Excel courses because spreadsheets are complicated for people who don’t know how to use them. However, I never cease to be amazed at how many people confidently state, “I know how to use Word, that’s easy”.

Microsoft Word is used in so many aspects of a business yet too many people think that just because they can type they are good at Word. Things like:

are covered in our 203 to 205 courses (so they are considered beginners to intermediate Word skills) yet I am surprised at the number of people I meet who don’t truly understand how these work!

When we work with a new contractor, even as part of our National Bookkeeping Network, we ask new members to write up an education guide if a bookkeeping customer is looking for a certain task to be completed. We end up putting the bookkeeper through our Word course and they discover a whole new world of computer skills that enable them to do more office admin work for their employers or customers — particularly when it comes to long form documents like instruction guides, tenders and even eBooks which are becoming increasing used in online digital marketing.

Bookkeepers Can Be Great Web Designers!

One EzyLearn student helps another from MYOB bookkeeping to designing websites for baby massage using WordPressAs I’m sharing so many EzyLearn student stories, I’ll provide another example of a recent student, Helen from Bright in Victoria (check out where Bright is located in Google maps and you’ll see just how far away she is from the nearest capital city — again, the beauty of working from home using the internet!)

Helen is a Registered BAS Agent and has been for a long time. She performs all the bookkeeping tasks that many of our students aim to offer by being a BAS agent, but she is also interested in being a little more visually creative — at least part of the time — so she completed our WordPress Course and as a result we’ve introduced her to some clients. Since then she’s actually been paid for creating and editing websites! One website she created and continues to edit as required is for ANOTHER student, Sonia who completed our MYOB course years ago to help her with her husband’s business!

Sonia now spends a lot of her time teaching mums (AND dad’s) about baby massage and how they can use infant massage to build a bond with their new baby and help them relax when they are uncomfortable. With a nursing degree and a huge amount of experience with children, Sonia is able to help parents and babies alike create a special bond through touch, and ease new parents into the sometimes stressful experience of welcoming a new baby into their family.

PROMOTED: Corporate Training Licence

If you like the sound of all these courses you may like to take a look at our special bundled offers or even a corporate training licence for your staff or team members.

Referral Marketing is Something We Like

I hope I’ve managed to share with you how we genuinely like to support our students and clients in their journey. We welcome your feedback and love to hear directly how you’re progressing along the way, how we can improve what we do, and any other input you may have.

If you’re looking for a new job, we can advise you on our comprehensive courses with lots of content and examples and a fantastic price. If you’re looking to start a new business we can help you with our Business Startup Course. If you’re a small business in need of a good bookkeeper, writer or website designer — we can connect you.

Stay tuned for some new training content releases about Selling Your Property, Facebook Marketing and Intuit Quickbooks.

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CPD points are available for our MYOB, Xero and Microsoft Excel courses

Earn CPD points to maintain your certification

Continuing professional development and education for registered and certified bookkeepers and BAS agentsIT’S THAT TIME OF THE YEAR again and many students are asking us if they can use our courses towards their annual CPD point requirements — the answer is yes and you can see how many points at the links below.

When stricter requirements were introduced by the Tax Practitioners Board (TPB) for anyone responsible for signing off the financials that are lodged at BAS time, the bookkeeping industry started to go through the type of regulation that has been in place for financial advisers and accountants for many years already — to continuously maintain their education regarding their industry.

How CPD points are calculated

I originally thought there was a universal method of calculating CPD points, but very soon after exploring how our online courses can help students with their CPD, I realised that the world of continuing professional education is varied. The best explanation I could find was actually from a 2008 document relating to the changing requirements for licenced real estate agents. You can get a copy of it from our “Selling Your Property Guide” Page.

That real estate industry document takes you through the method of calculating how to earn 1 CPD point, 2 CPD points or 3 CPD points and it’s centred around the type of training institution you use for your education. Government events or university courses earn the highest points while ordinary courses earn the lower points — there’s also a significant different in the price of these events 🙂

1 hour equals 1 CPD point

The most common method of calculating the amount of CPD points you’ll earn for an education activity is based on the time you spend learning. A 1 hour webinar will earn 1 CPD point while a one day course may earn you 8 CPD points, so we provide estimates of the time to complete our online courses based on how long they use to take in a classroom environment and you can learn about them at our CPD page.

The other interesting thing I learnt was that as long as you can justify that the learning you participated in applies to your industry, you’ll be able to put it on your CPD record form and present it to your industry association to confirm and apply to your CPD register.

 

Continuing professional development CPD record form for accountants and bookkeepers from Chartered Accountants Australia

Tax Practitioners Board makes the rules for bookkeepers

The TPB as they are fondly know as sets the rules and manage their compliance through Recognised Professional Associations. If you go to their association website you’ll find that there are a number of associations you can join to make certain you are compliant with the TPB requirements.

These are some other interesting links you should probably know about if you’ve reached this far in the blog and are still interested!

  1. If you are a professional bookkeeper you are required to know about the Tax Agent Services Act 2009 including the Code of Professional Conduct.
  2. A maximum of 25% of your CPD points can be earned from professional reading and here are their other guidelines on what is acceptable for CPD — they refer to it as CPE (for Education)
  3. This is how the TPB expect you to keep your records for CPE attendance.
  4. TPB’s main landing page for Continuing Professional Education.

What about Accountants?

Chartered Accountants also have their CPD requirements and you’ll want to check their CPE pages out:

Chartered Accountants Australia CPD Requirements

Association of Taxation and Management Accountants

CPA Australia CPD requirements

IPA Institute of Public Accountants CPE requirements

ICB in the UK!

 

CPD Continuing Professional Development and Education applied to bookkeepers and real estate agentsReal estate agents must complete CPD training courses to be compliant

I recently wrote about the similarities between bookkeepers and real estate agents and in doing some research our team came up with the CPD requirements for real estate agents and you can see that, along with a Certificate IV level qualification both professions need to maintain their continual education and keep evidence of it!

CPD Requirements for Real Estate Agents in NSW

Most real estate agents in Australia are sales agents and they must comply with the Property, Stock and Business Agents Act. The regulations for property ownership are different in each state and because sales agents receive deposits in their trust accounts and have a fiduciary responsibility to the people they act as an agent for, they must maintain professional standards just like accountants. Because real estate agents can misappropriate their clients deposits it is important that they maintain a good professional standing and be a person of good character.

Ongoing lifelong education is an important part of that process because it ensures that agents are familiar with the rules and regulations as they change over time but training is important for lots of reasons and one of them is to help real estate agents be better at what they do – even with their digital marketing.

 

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EzyLearn Online Course CPD points for bookkeepers and marketing professionalsWe can help with your Accountant, Bookkeeper & Real Estate Agent CPD Points

EzyLearn has helped Accountants & Bookkeepers learn about accounting software and spreadsheets and even marketing for their own businesses. We’ve also helped Real Estate Agents stay ahead of their competitors with Google, Facebook and other Digital and Social Media Marketing Courses.

Check out the total hours to complete our CPD courses and include that in your records.


 

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Is MYOB really a CRM and which CRMs are best for people in sales?

CRM = Customer Relationship Management

THE PURPOSE OF HAVING a CRM is so that when you call one of your clients or prospects, you know everything about them and can start a conversation based on what they’re looking for — their needs.

This might seem a little strange when you think about it because you could be out of date with your info (say you’ve entered old information on this particular client) but, casting this quibble aside, CRM’s are generally a terrific way to provide excellent customer service, on a consistent basis, and this is often the competitive edge that will you need to stay in business. (I’ve written a little comparison of real estate agent CRM’s but I wanted to add a couple other ones to the mix for good measure.)

Accounting Software and CRMs

Cloud CRMs that integrate with MYOB AccountRight - online training coursesIn the early days, MYOB used every aspect of their software to sell itself to small business clients.

The fact that the software enabled business to keep contact details and search for past orders was a good reason to call the software a CRM.

However, times have moved on and even with powerful and well known CRM brands like Salesforce, there seems to be dozens of CRM providers to choose from, with prices ranging from $15 per month/ per seat to over $150! In fact if you head over to MYOB’s Add-On Centre you’ll find plenty of CRM’s that now integrate with their software.

We are now entering the integration phase of software development – which cloud-based services integrate with other services you’re using – and we wrote an article at the beginning of the year about a home appliances technician who uses accounting software integrations on his tablet to run an efficient and profitable little business.

Real Estate Agent CRM’s

best-real-estate-agent-crmsOne thing that has become apparent to our team lately (we’re working on social media marketing for real estate agents) is the difference in mindset between bookkeepers and real estate agents and if you think about it for a second it makes sense.

Bookkeepers are usually people who just want to get themselves into their work and sort out the financial and accounting details whereas real estate agents want to find big shiny things to sell and earn a commission based income.

It’s the classic back office versus front office personality style, the salesy and bold vs the unassuming and detailed office admin person.

The thing that real estate agents are looking for in a CRM are:

  • Quick and Easy contact detail collection (do it once and get all the data) – ideally at open homes
  • Automated categorisation of contact (Who’s keen and what are they looking for) – often defined by the type of property they enquire about
  • Constant messages pinging prospects with their brand (like weekly emails about their open homes this weekend)
  • Great reporting to see what works (so they can repeat it) – like how many emails sent, calls, open homes etc

The relationship with a real estate agent is often brief and very intense because property owners (vendors) will be speaking sometimes every day with their sales agent to see how the selling process is going. With property marketing campaigns in the capital cities like Sydney and Melbourne only lasting a couple weeks in some instances there is a massive amount of information to be collected yet the reporting needs to be simple.

My Preference for CRMs is Simple

zoho-crm and cloud based integrationAlthough I’ve had some exposure to Salesforce when I originally spoke to that company (many years ago and much has probably changed) they only offered yearly plans (but showed them as a low monthly fee) and the upfront cost was too high so I didn’t go down that path.

Instead I found some great nimble tech startups (at the time, now they’re quite a bit bigger) who offered software that did all the basics very well and offered normal cloud-based pricing ie. low monthly fees: Zoho CRM and HighRiseHQ

I found that these two programs did many useful things. They:

  • enabled me to integrate with our form collections (no need for double entry)
  • gave me the ability to very easily make comments every time I spoke with them
  • integrated with my email marketing software
  • enabled me to use tags to categorise and find contacts
  • offered a low monthly cost!

The Dark Horse in Real Estate CRM’s is CreataCRM

CreataCRM integrates with MYOB Cloud and is used by top performing McGrath real estate agentsI had the pleasure of meeting Reece, the managing director of CreataCRM, at Cebit 2016 and was amazed I’d never heard of this company before.

When I took a look at their software I was blown away – here is an Australian based software developer who has worked with some of the top performing McGrath real estate agents to build a complete and thorough cloud-based CRM with all the integrations you could ask for, including:

  • MYOB AccountRight (live and even the old v19)
  • Xero
  • VoIP telephony
  • Email broadcasting
  • Workflow Automation

The most amazing part about their software is that it costs just $11 per user per month! Now that is a lot of software and a VERY low price. I’m thrilled to be able to share this information with you because here is a company with a great product that focus more on their product development and software features and less on making themselves look big and flashy.

If you have had any experiences with CRM’s I’d love to hear from you and add further depth to our conversation and study into CRM’s.


Xero online training course

At EzyLearn we offer online training courses to help you up-skill and find employment. Choose from our range of cloud-based online accounting software courses, to business start up and management courses, to marketing and sales courses, or update and further your skills in a range of Microsoft Office programs (ExcelPowerPointWord) or social media and WordPress web design). 


 

 

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Announcement: Free Courses for EzyLearn Students

Free Excel, Word, WordPress and PowerPoint Courses

Horizontal Banner with software training courses in MYOB, Excel, WordPress, Word, Xero, Facebook and digital social media marketingWe’ve secretly been offering these courses for free for at least 6 months so students (if you’re already one) will have known about it, but I wanted to tell everyone that this is available. What does it mean? It means if you enrol into an MYOB or Xero course for example that once you log into our training site using your student account login details you’ll automatically be able to click on these courses and enrol yourself into the beginners course without paying any money or entering any course password!

We’ve always made samples of our training workbooks or videos available to students who want to learn more about EzyLearn and how we work so we want to do MORE for students who have made a commitment to pay for a course with EzyLearn.

How does it work

The first thing is to choose the course you want to do (or the combination of courses – to get a special offer discount!) and then enrol. Once you are a student in our system you’ll then be able to explore each of the other courses. When you get to the Free Courses (we use the term Free Student Inclusions) you’ll be able to enrol yourself and jump right into the course.

The great thing is we literally give you EVERYTHING in that course: videos, workbooks, exercise files and knowledge review tests, and not just a couple of training resources, so if you’re a beginner with any of those courses you’ll have the fundamental skills under your belt!

facebook marketing and advertising course onlineShare the love

My team and I have been doing a LOT of work lately on social media to help real estate agents build strong online profiles (check out the free video about inserting Youtube videos into a WordPress website!) so we understand the benefits of a Facebook page and to build a community so please feel free to “Like” us and share our details with your friends, family and contacts. Heck, that’s even easier to do now that you can give them some free stuff!

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Free Tip for real estate agents who want to use video in their social media with WordPress websites

Getting video into social media advertising and marketing is king for real estate agents

property marketing is important to sell your house in Sydney's lower north shore property market

You may recall a recent post about the exciting work we are doing with real estate agents around Australia to help them with their social media marketing as their industry goes through massive technological change.

Real estate agents are adopting Facebook pages, using Facebook advertising and creating their own websites to make them stand out from other agents but most importantly to show property sellers that they’re very experienced in the local property market and also great people to deal with. This stuff also applies to bookkeepers, accountants and most businesses where a good personal reputation is important!

Creating videos, serving videos and displaying videos

We spend much of our marketing efforts “writing” blogs to add value to you, the reader. We also optimise these pages so they can get discovered by people who use Google and other search engines to find information. Through our digital marketing agency, virion we’re doing this work for real estate agents AND bookkeepers so make sure to check these services out or contact us if you want to know more.

The thought of creating, uploading and then displaying videos on a website is very daunting to some people and usually it’s the inserting the video into a website as a blog or a page that is the part people aren’t sure about. So, I created a video for you! Yes, feel free to enjoy my calm, relaxing, yet very capable voice go through a process that our team go through dozens of times a week.

We have a course on WordPress and this video and other new videos will shortly be inserted into that course but the other aspects of performing this type of work involve these questions:

  1. Where are you going to store the videos. We prefer Wistia because of their fantastic analytics but most people are familiar with Youtube and the fact that it’s free is a great benefit too.
  2. How are you going to display it. We prefer to keep our content on our own websites but lots of real estate agents are happy to build up a following on many different social media platforms and Youtube is definitely one of them.

Enjoy the video below and make sure to Request a Quote if you are interested in having my team and I manage your online digital marketing using quality content.

Youtube videos into WordPress Blog pages

Also, stay tune for updates about our forthcoming Facebook for Business Courses.

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Microsoft PowerPoint 2016 online training courses now taking enrolments

PowerPoint Course to present, sell and teach

Our PowerPoint Course presentation to real estate agents about content marketing and social media to help them find vendors who want to sell their propertyMicrosoft PowerPoint decks (yes, that is the word they use in the corporate world) enable you to get your knowledge, thoughts and ideas across to other people. Whether you’re showing off a new creation to one person, presenting a total solution to a small group of potential clients or teaching an entire audience, Microsoft PowerPoint forces you to put the information in a logical order.

Some people think PowerPoint presentations are the most boring way to present information, but the key is to not rely on the slides for telling the story, rather using PowerPoint slides as an aid and selling your pitch using your words, gestures and other props.

Older PowerPoint versions are included in all of our courses

Microsoft PowerPoint Course 2016 enables you to collaborate with others and see what they are doing, just like Google DocsWhen you enrol into any course with EzyLearn you get access to ALL versions and ALL levels. That means that when we have a new version of the course go live (like we have in this announcement for PowerPoint version 2016!) existing students can access the course materials for no extra cost. New students also get to view and access all older training course resources too.

The latest version of Microsoft PowerPoint lets collaborators see what other collaborators are doing. If you are familiar with Google Docs you’ll know about this feature already – because it’s almost freaky to see exactly what someone else is working on and where in the document they are. The only drawback is that you’ll need to be using OneDrive or Office 365 SharePoint. OneDrive is Microsoft’s equivalent to Dropbox and Google Drive and most people I know are already using a file sharing system already, but like all software companies try to do they’re no doubt doing everything they can to get PowerPoint users onto OneDrive.

EzyLearn Microsoft PowerPoint Course with version 2016

The main reason for this blog post is to announce that our Microsoft PowerPoint course is now being loaded with the latest versions of the software training videos and workbooks!

2016 versions are coming to Excel and Microsoft Word Courses shortly

If you’re an existing student you’ll be thrilled to hear that we’ve completed the production of all training videos and training workbooks for Microsoft Word and they’ll be implemented into our Learning Management System shortly too! Microsoft Excel 2016 will then be created so our students will be able to access Microsoft Excel Beginners to Advanced training material on every version from 2000 until 2016!

Stay tuned for more announcements.

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To Job Seekers MYOB is Still Number 1

Most existing business use MYOB

Job Seeker Super Special Discount Offer for MYOB Course, Excel Course and Word Course with certificate 1I love the power of being able to login to our accounting software to resend invoices or create them when I have some idle time and I’ve discovered that lots of trades people and independent contractors love it too, but most enquiries we have from prospective students is about MYOB accounting software because that’s what most small businesses need help with.

That is also why we’ve bundled the most popular software requirements for those who are applying for office admin or accounting jobs – MYOB, Microsoft Excel and Microsoft Word – AND created a special bundled price for the lot!

Superannuation companies need Excel

I was speaking with the risk model manager for a very large superannuation fund earlier this week and we were discussing the course outline of our Microsoft Excel courses and how that fits into the needs of their own workforce (he was exploring a corporate training arrangement) and I mentioned something that resonated with him.

If you are learning a program like Excel or Word from scratch the training materials can be quite generic and cover almost any topics, but as soon as you head into the Advanced Excel Course topics you may also be looking at customising that course using tools, formulas, functions and macros that are specific to your own business – particularly as a large company.

Cafes and Restaurants use Word and Excel

New Morisset Cafe owners at Cafe Limejay use Microsoft Excel to create their new menu-smallI was speaking to a local business owner of a cafe in Morisset, close to my home (yes, I’ve escaped the Sydney property prices, lack of space and high traffic!) about their new menu when they confessed that they used Microsoft Excel to create the menu after struggling with Word to do it. They are a mother and daughter team and worked together to get the new menu ready for their customers.

What stood out in the conversation is just how complicated Microsoft Word is once you start exploring the more intermediate and advanced capabilities. We use these advanced tools when we create our Training Workbooks and it’s worth using the skills because you can save a lot of time for repetitive tasks or when you make changes, but for smaller or more creative tasks like forms and tables Excel is often a simpler program to use.

Save $397 and do the lot

Online Training Course special offers for MYOB, Xero, Excel, Word and moreWe’ve bundled the MYOB, Excel and Word courses, with assessment and certificate options and all you need to do is select these courses at our enrolment page to receive the automatic discount. This offer is called the Job Seeker Offer and is available for a limited time so enrol now and take the saving. Then feel free to share the results of your work if you want to.

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Facebook Advertising and Impressions for Real Estate Agents

Facebook advertising and impressions of you

David Howe uses Facebook to showcase properties that are currently available for sale in Northbridge NSWHas someone been telling you you must get onto social media? Are you a real estate agent with a Facebook page that is pushing people away? Are you spending hundreds of dollars per month and pushing your Facebook community away from what you do and to all the big companies!?

Target home owners in your suburb

This is why everyone loves social media isn’t it? The fact that you can almost perfectly target your marketing message to your ideal customer makes social media perfect, the only issue you have now is “Are they ready to buy”? Are they ready to use your services at that moment? What happens if they aren’t?

I interviewed Michael Griffiths when he ran his Internet marketing business for our business marketing course and he pointed out was that only about 3% of the people who come to your website are ready to transact, the rest of the visitors are exploring, learning and getting to know people (hopefully you are one of them) who they may use in the future. That’s why recommendations, testimonials, blogs and social media pages are important because they show prospective buyers that you are active, current and in tune and the messages you give out will almost help them define whether they like who you are.

Facebook may not work immediately

The dilemma for real estate agents is whether they should advertise using Google Adwords or with Facebook Advertising and the answer is really both, but for different reasons.

  • Google Adwords gets you in front of people who are searching for you or the services you provide
  • Facebook enables you to get in front of all of your potential market
  • Social media, blogs and newsletters help you remain front of mind

ReMarketing keeps your ad in front of prospects

Everyone is talking about remarketing and giving you to power to show your ad to your target audience no matter where your prospect goes online. The problem is that they may never need or want your services and you’re continuously paying for the ad to appear. The problem with some Facebook ads is that you pay for impressions – every time someone sees your ad – as opposed to PPC (every time someone clicks on your ad).

It’s better to offer your prospects a way to be reminded of you and you do that by getting people to like your page, follow you on twitter or LinkedIn and subscribe to your blog. Every time you create new and interesting content your prospects will see you and if they are no longer interested they’ll disconnect, unsubscribe, Unlike, Unfollow you.

Facebook is best for your past clients and potential advocates

The best way I believe to use Facebook advertising is to create a custom audience of all your past clients and make sure you show up when they are using Facebook. It builds the likelihood of them recommending you to their friends and it keeps you front of mind, particularly for real estate agents where the sales funnel can take several years sometimes for someone to use your services after getting to know you.

123ezy is a digital agency that creates real estate agent websites and helps them navigate the changing world of property marketing and building an online reputation based on all the hard work they have already done. EzyLearn creates courses to help students learn how to use office productivity, accounting and marketing programs to manage their business or work. We’re assembling a Facebook Advertising for Business Course and you can register for our free Facebook Advertising Course now.

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Bookkeepers need help with Xero ANSWERS

EzyLearn Answers for student support in online training courses in MYOB, Xero, Quickbooks online, Microsoft Excel, Word, Powerpoint and WordPress

Xero enrolments for bookkeeping businesses

EzyLearn Answers for student support in online training courses in MYOB, Xero, Quickbooks online, Microsoft Excel, Word, Powerpoint and WordPressDespite the fierce competition from MYOB to own the cloud-based accounting market, Xero cloud accounting software is powering along and many of our course enrolments have come from existing bookkeepers who are being directed towards Xero by their clients. We’ve priced our Xero course to be comparable with our MYOB course so it’s currently cheaper but we’re listening to our bookkeeping students to add course content that is relevant to their needs.

What xero bookkeepers want to know

Xero enables you to login from any computer via the internet so trades people, professional services providers and even retail and food outlets can access their accounting software from a tablet, Mac, Windows PC or even their smart phone so it’s little wonder that small business are moving to Xero in the cloud. It’s also proving popular because bank reconciliations can be performed from anywhere by Xero bookkeepers using bank feeds as opposed to printed bank statements.

Payroll is live and constantly updated AND the payroll function can be performed by experienced payroll bookkeepers no matter where they are located in Australia or around the world.

Xero Answers for Xero Bookkeepers

MYOB and Xero training courses created by certified bookkeepers and registered BAS agentsNot long after we began offering LIFETIME course access for our online MYOB courses back in 2011 we introduced a service called EzyLearn ANSWERS and we’re now extending that service to our Xero training courses. We’ve included our Xero course in the EzyLearn ANSWERS service because of the large number of bookkeepers asking questions about how to use the more advanced functionality, because we want to add more new content to the course and we want to add new content that is relevant to bookkeeping working with their small business clients.

The best news is that every Xero course student has access to this service and our bookkeeping course creator, Jacci, who is an assistant accountant and registered BAS agent is keen to see how she can help.

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Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project

Project plans and gantt chart templates in Microsoft Excel 2016 training courses online

 

GANTT CHARTS ARE just one of the many wonderful features  Microsoft Excel and help enormously in the workplace. 

Many project managers oversee the project management and implementation of, say, a staff induction system, a new computer system or procedural changes.

Our Online Excel Training Course includes training on how to create your own project plan using Gantt charts. Continue reading Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project

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Real Estate Agent, Derek, Has Made it to Page 1 in Google

6 Weeks from Zero to Hero in Google Organic Search

Keyword analytics for derek farmer real estate agent in CammerayI HAD A GOOD, long think before writing this blog post. However, I’ve decided it’s OK to write this blog — because the blog should be about helping business people reach Page One in Google’s organic search results (that’s the FREE ones!)

You should see the number of emails I get each week from overseas companies in Asia, the Middle East, Eastern Europe and even the US and UK.

All of these emails are telling me the same thing: How they will get my company onto Page 1 in Google!

You might be thinking, “Yeah, so what? I already know how to do that!” or let me see your list of companies. Point is, there are lots of these self-professed experts around — and I’m probably no exception!

SEO Aspects

I last wrote about real estate agent, Derek Farmer, before Christmas when we had already created his new website. The aim of this was to help property owners find him when they’re ready to explore selling their property.

We’d already begun the process of creating relevant content but ramped it up in the last 6 weeks and the results were amazing as you can see from the chart!

The work we did to help Derek get onto Page 1 of Google WITHOUT spending a cent on advertising,  involved all the tools we use at EzyLearn just to run our business. The thing with this is that we practise what we preach.

That’s the beauty of running an online business: You get pretty good at all the technical and content stuff, particularly when you have to compete with the marketing muscle of billion dollar organisations like MYOB and Sydney University!

Of course, Derek was a good real estate to begin with. He had a great existing reputation in Sydney’s Lower North Shore and over 170 property sales under his belt. Quality speaks volumes.

Give something away

Derek Farmer real estate agent smiling portrait in selling your property educational training videoDerek had also spent a lot of time, considerable money and brainpower coming up with an educational series of videos. These helped his vendors (people selling their homes) and prospective customers better understand the various stages of the sales process.

This reflects the need for businesses to generate great quality content that people will find valuable — it’s something everyone needs do in the “Google information era” we all now live in.

See what Derek has done and learn more about Automated Response Marketing

virion: A brand I am proud to work with

Virion is the arm of the business that helped Derek achieve such tremendous online success.

If you want to see more of what we do with online and content marketing, along with case studies and success stories, subscribe to our Virion blog.

Check out the Blog and Subscribe

Whereas the EzyLearn blog is chiefly about what we teach, the virion blog covers more of what we do. I’d love to share the work we do with you. Who knows if you see something you like, you can even join us and get involved!

[button link=”http://virion.com.au/subscribe/” color=”green” newwindow=”yes”] Subscribe Now[/button]

 

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Learn MYOB and Microsoft Excel, get help finding work with Career Academy

Learn MYOB and Microsoft Excel and get Microsoft Word Course for free

One more rest for Australia Day before the year REALLY gets under way and it’s a great time to set your priorities straight for 2016.

Our two most popular online training courses are our MYOB Course and our Microsoft Excel course. They’re complicated programs and most businesses need them for their financial management, reporting and forecasting so they’re great skills to learn if you are looking for a new job.

MYOB AccountRight Sign In Screen for MYOB Training Course

If you’ve followed this blog you’d also be aware that despite significant growth in the number of enrolments for our Xero Cloud Accounting courses the dominant player in the Australian market is still MYOB and MYOB accounting software also has cloud-based capabilities that make it more and more powerful.

Continue reading Learn MYOB and Microsoft Excel, get help finding work with Career Academy
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Start Now and you’ll have until 2017 for MYOB, Xero, Excel, Word and WordPress

Corporate Training for Microsoft Excel, Microsoft Word, Accounting and WordPress Courses

Online Training Course special offers for MYOB, Xero, Excel, Word and moreWith these software programs you can run most aspects of a business and we’re including them all in our new Corporate Training Business Software Training Licences for businesses with a team of people who all want to improve their software skills.

Our Business Software Training Licence enables up to 5 staff members have unlimited access to all training resources for all of our software training courses for 12 months for a low fixed cost. We also have discount prices for larger numbers of staff.

If you look at the total retail price for all of this it is well over $6,000 of value in online corporate training courses and at the current price you’ll only pay less than 25% of the price. That is a saving of over 75%!

Software corporate training course licences for discounted online coursesIn 2015 we experienced a significant increase in the number of corporate enrolments for our Microsoft Office courses and have created this package to make life easier for corporate who want to enrol their staff easier, while also taking advantage of the discounted prices.

Bookkeeping Course Combos and Enrolment Vouchers are also available

If you are looking to up-skill in a number of accounting software or office application programs you’ll also discover some discounted course combination offers for popular courses.

[button link=”http://ezylearnonline.com.au/how-it-works/special-offers/” newwindow=”yes”] See our Special Offers[/button]

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Do you have tender writing and advanced Microsoft Word skills?

Tenders help building and contractor companies win new clients

Mat from Ultraflow talking about tendering for work for small business sales and marketing coursesThe sales stages for wining new business in the building and construction industry can be a lengthy process that starts with specification and design. An architect will create a design from meetings with clients and gradually this design will turn into a multi-million dollar building that functions perfectly but how does the builder find the right team and resources? By tendering out the work.

Is tendering a sales, marketing or procurement process?

sales training - tendering process to win new clients and businessI was speaking with Mat, the Managing Director of UltraFlow Siphonics for our Small Business Marketing and Small Business Sales Courses and he mentioned to me that they could literally be doing tenders every hour of every day. He mentioned that there are many different tendering portals where small (or larger) businesses can register and tender for the work that is available and that the key to a successful tender strategy is to narrow down the tenders you go for to one where your business is suited.

When a retailer sells a widget in a shop, that widget is clearly defined and the buying process is often quick and even impulsive but larger works use the tender process to clearly define what they are looking for and try to flush out as many bidders as possible. When the bidders are identified the goal for the organisation offering the tender is to get the best possible result at the cheapest possible price – weighing every aspect of the tender of course.

Go for tenders that meet the sweet spot criteria for your companies capabilities so you can perform them efficiently and profitably

Strong Microsoft Word skills are important

It is important to have excellent Microsoft Word skills if you are a tender writer because tender documents are long and often very detailed. Sometimes the tender documents are provided by the offerer and it’s important to be able to move around the tender document swiftly. Our Microsoft Word course includes every skill level from Beginners to Advanced so unlike some training companies which make you choose between one course or another we include everything.

Common Microsoft Word tools used in long and detailed documents are

  • Styles (covered in our Microsoft Word Advanced Course) – enable you to format areas of text quickly and keep that formatting consistent through the document. Much like the headings on our website pages and in our workbooks.
  • Table of Contents (Advanced Word Course) – enables you to quickly insert a table of contents based on heading styles that can automatically update the pages.
  • Document Map – enables you to quickly navigate long documents using heading styles
  • Sections and Breaks – ensure that main headings are on new pages and enable you to have selected pages print in landscape rather than portrait.

Australian Government resources for tendering

Here are some sites that have information about the tendering process to win government work:

Federal Government

Tenders Website

Commonwealth Contracting Suite

State Governments

New South Wales: Small to Medium Business Suppliers

Victoria: supplying to Victorian Government

Queensland: Tips for writing successful tender bids for Qld Government

South Australia: Standard Tender and Contract Documents for SA

Are you an experienced tender writer?

If you have experience writing tender documents for companies to win business we’d like to hear from you to get your perspective. I’m currently working on interviews with successful business owners for our small business courses and if you are Sydney-based there is an opportunity to contribute to our course and build your online profile at the same time. If you fit the description send an email to support@ezylearn.com.au (you MUST be Australian based and ideally from Sydney).

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How hackers can destroy your Google content marketing efforts tonight

Content Marketing points to your website

Content marketing for real estate agentsHaving your own website enables you to build a credible online profile (that lasts a long time) and the power to clearly understand visitor traffic analytics. This is important because your goal with a content marketing strategy is to provide useful information that your website visitors are looking for and just like real property there are risks that strangers want to get inside and cause damage.

Just like real property these risks are mitigated by good site management services and you can learn about some of the hacker risks below.

Anyone can attempt to hack your site

Hackers are found all over the world from developed countries to countries where their people earn less than a dollar per hour so in some circumstances the time it takes to hack a site is irrelevant and the rewards are significant. Those rewards can be for:

  • financial gain,
  • the challenge of it,
  • recognition, or even
  • out of boredom

This means that every business, regardless of size or industry, is susceptible to a hacker attack.

Hacker attack types

Remember that hackers can sometimes spend a lot of time planning an attack, but all you see are the end results over night so it is important to be vigilant at all times. Hackers can affect your business is different ways and there has been a lot of publicity about these attacks this year. These are some of the goals for hackers:

  • Stealing your customers’ data
  • Stealing your private business data (like internal communications)
  • Serving malicious software
  • Deleting or disabling your site
  • Gaining control of your website or computer
  • Directing traffic away from your website

How your website is vulnerable

Most websites of small businesses are managed using a content management system like WordPress, Joomla, Drupal etc and these systems have the capabilities of creating user accounts (including the administrator) and enabling users to create content like comments on blog posts. They also include the capability of using themes, plugins and other programs that connect to the main content marketing system and give it more functionality. It’s when these aspects of a small business website are not kept up to date, managed for hacker activity and originally configured to minimalise the chance of attack, that you can get unstuck.

Why to choose 123ezy for content marketing for real estate agent websites

123ezy-Content-Marketing-real-estate-agent-websitesWe’re combining with content marketing writers and our team of experts to make content marketing available to individual real estate agents to help them build a profile and credibility online. I’ve been working with online services even before EzyLearn started teaching people about “how to send and receive an email” and “how to navigate around a website and use a search engine” at our Dee Why training centre since 1999 and I’m looking forward to helping other sales and marketing focussed people do the same.

We operate an online training business that relies on our websites being up and running ALL of the time – if there are issues we need to be able to redirect website visitors to an alternative site for continuity and we are constantly monitoring our website visitors, vulnerabilities and remedies.

Even with the latest themes and plugins and fancy graphics and animations, just having a website is not enough these days. Real estate agents (and most other professionals) need a system that collects prospect information AND sends automated marketing messages to them, while allowing them to opt out at any time and that is just the start of the content marketing we’re offering to real estate agents. Want to see our ARMS working? Register Here.