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6 Questions You Can Ask to Find the Cheapest Bookkeeper

Questions can ‘weed out’ bookkeepers until you get your perfect fit

Job interview questions to hire a good quality cheap and local bookkeeper with MYOB or Xero experienceI have been reviewing the chat requests we receive via National Bookkeeping and it confirms my own thoughts about bookkeepers and the rates that businesses pay for good bookkeepers. These rates have a lot to do with overheads and qualifications — and often very little to do with experience. Allow me to explain.

Most of the daily transactions (see Daily Transactions Courses for MYOB and Xero) performed by bookkeepers involve data entry and coding. This data entry work is repetitive and once a new bookkeeper or accounts person understands the tasks, (which is often quite quickly) they can be performed over and over again with little variation except for client details and total hours worked (I’m assuming invoicing for services provided).

In the case of invoicing your contract bookkeeper could then provide reports and followup with clients to make sure your debtors management is sorted out.

The hardest thing for some small businesses is understanding how to weed out exactly the bookkeeper they need — and I hope these questions make your job easier. Remember, it’s often the answer that helps you find the right person.

checklist for job interview questions for bookkeepersThe questions you should be asking a prospective bookkeeper:

  1. How long have you been performing bookkeeping work?
  2. What type of bookkeeping tasks can you perform?
  3. Are you familiar with cloud accounting software and, if so, which ones?
  4. When are you available to do bookkeeping work?
  5. Where are you based?
  6. Do you have professional indemnity insurance?

I’m going to further break down these questions and show you the answers you should be looking for. Remember that our goal with this case study is to find the cheapest bookkeeper for daily transactions accounting.

1. Bookkeeping Experience

This was once the most important aspect of a bookkeeper’s resume for employers because it demonstrated that this particular candidate has experience that will benefit the business. If the bookkeeper you’re looking for has plenty of experience, then follow up with Question 3 regarding cloud-based functionality and whether they’ve used the latest versions of MYOB, Xero or Quickbooks.

2. Bookkeeping Tasks

This question is important because if someone is educated enough to complete and lodge your BAS, or even lodge your end of year financials, then they’ll want to be charging for the skills they have. You may as well get your accountant to do your bookkeeping if you are prepared to pay for someone with high skills education and experience. Many bookkeepers have plenty of experience doing accounts receivable and accounts payable and all of the steps in between so if it’s a cheap bookkeeper you want, then weed out the ones who can lodge your BAS for you. Read more about bookkeeping tasks.

3. Cloud Accounting Software

It’s important to know if your bookkeeper is familiar with accounting software that is accessible in the cloud because they may know some of the advanced features that comes with that — like integrations with other cloud-based services for project management, estimating, time billing etc. It may also come in handy because they’ll be able to work at home, or even from remote locations, and be more available at potentially lower cost (less travel time and cost).

4. Work Availability

Many bookkeepers will SAY that they’re available whenever you need them, but in reality they each have their own set of requirements and they may not want to say this right up front for fear of limiting their chances of getting your work. Some bookkeepers are mums (or dads) and they need to fit into school hours, while others are really looking for a full-time or part-time job. Some bookkeepers will be prepared to work at night and on the weekend (others may only work at these times) whilst some bookkeepers will only want to work during business hours.

We all need to manage the work-life balance that comes with leading a fulfilling life, and for some people, this includes working at night. Some bookkeepers want to spend time with their kids during the day and work when they have quiet time. Some bookkeepers work for multiple clients and can only fit you in one half day a week. It’s important to understand where your bookkeeper sits in this area.

5. Bookkeeper Location

This is a pretty big consideration, even in the modern times of cloud-based bookkeeping because your bookkeeper’s location can affect how busy they are or how long it will take them to get into your office to do their work. We’ve had some examples where some of our team members live miles from the nearest town; therefore to have to travel there takes time and considerable cost. If you have faith in remote contractors and are willing to work with a bookkeeper who works from home you may find you’ll get the most ideal bookkeeper and the best price — this is something I managed to do when I closed EzyLearn’s bricks and mortar training centres and instead went totally online!

6. Do you have Professional Indemnity (PI) Insurance?

This one is a biggie because if the bookkeeper has PI Insurance they’ll also have the trappings that comes with it like:

  • Professional association membership
  • CPD / CPE point requirements
  • Basic Education Requirements to attain their Registration

If a bookkeeper has PI insurance you’re probably talking to a Registered BAS Agent, as bookkeepers who attain this level of bookkeeping do so because they want to perform one of the most important tasks they can for a business — lodge the BAS. A Registered BAS Agent is governed by the same government authority that governs Tax Accountants — the Tax Practitioners Board (TPD). Indeed, many businesses already have a tax agent or accountant who is responsible for lodging their BAS. Therefore, I’ve found the biggest reason BAS agents are popular is because you know you’ll receive an excellent job on the tricky aspects of GST and Payroll, PAYG, Superannuation etc without paying accounting rates.

request-quote-for-myob and xero bookkeeping servicesI hope these questions help you filter a great bookkeeper from all the enquiries that come for your job ads and remember if you’re interested in finding a cloud-based bookkeeper, feel free to browse the National Bookkeeping Directory or Request a Quote.

 

 

 

 

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Release: Concreting Business Case Study for Xero Training Course

Case Study: Tradespeople Using Xero Cloud Accounting

Concreting business uses Xero for jobs, purchasing and progress payments - online training case studyTradies across Australia are getting onto the cloud for their accounting and there’s a good reason for it — many busy people can use the system from remote locations to get their work done.

This means the estimator can use it to generate a quote at a site, the office administrator can convert quotes to orders and invoices and the remote contractor can sign in and do accounts receivable calls from their home office. This is good news! All major accounting programs now offer cloud access — MYOB, Xero and Intuit Quickbooks.

I wrote in the past about Rohan from Painters, Men in White; Ken the home theatre installer and Jason the kitchen appliance repairer. Today I’m happy to announce that we’ve released a case study in the Xero Daily Transactions course that relates to the building and construction industry — in particular a concreting business that quotes for the pouring of a 3 level apartment building. Sue, a contract bookkeeper from Yarra Junction helped me write this Case Study based on her experience in the building sector and in particular with concrete companies.

Bookkeepers Upskilling with EzyLearn

Sue is typical of the students who enrol with us to broaden their skills in cloud accounting — existing bookkeepers who want to upskill. She has a lot of experience in the day-to-day management and accounts for tradespeople and found that she could perform the bookkeeping from her own home at any time.

We’re Constantly Updating Online Course Content

While I’m blowing my trumpet I may as well add that this is an example of what we promote with our online courses — that during your student access period you’ll have access to ALL the courses you’ve enrolled into including updates and new content. This is particularly useful for MYOB and Excel Course students who enrol using the LIFETIME course access option.

Xero Course Student Testimonials

I haven’t posted any new pages with student testimonials to the website for a while (but they come in with every course) but today it must be trumpet-practising time for me because here I blow again! When Sue completed the course, she commented:

I would recommend this learning site to others and I am thinking about studying Excel next with this learning centre“. She also commented: “Convenient in that I can do it from home at my own leisure. The price was very reasonable.

While Sue was working with us we put her through our Microsoft Word and Excel courses at no cost and the main thing that really stands out to me is how much everyone benefits by doing a Microsoft Word course!

Use Microsoft Word to Create Xero Courses

Helen from Bright learnt how to use WordPress and got leads for website design work using our WordPress course
Helen from Bright is a registered BAS agent who did our WordPress course and got paid creating a website with out help!

Many students enquire about the Microsoft Excel courses because spreadsheets are complicated for people who don’t know how to use them. However, I never cease to be amazed at how many people confidently state, “I know how to use Word, that’s easy”.

Microsoft Word is used in so many aspects of a business yet too many people think that just because they can type they are good at Word. Things like:

are covered in our 203 to 205 courses (so they are considered beginners to intermediate Word skills) yet I am surprised at the number of people I meet who don’t truly understand how these work!

When we work with a new contractor, even as part of our National Bookkeeping Network, we ask new members to write up an education guide if a bookkeeping customer is looking for a certain task to be completed. We end up putting the bookkeeper through our Word course and they discover a whole new world of computer skills that enable them to do more office admin work for their employers or customers — particularly when it comes to long form documents like instruction guides, tenders and even eBooks which are becoming increasing used in online digital marketing.

Bookkeepers Can Be Great Web Designers!

One EzyLearn student helps another from MYOB bookkeeping to designing websites for baby massage using WordPressAs I’m sharing so many EzyLearn student stories, I’ll provide another example of a recent student, Helen from Bright in Victoria (check out where Bright is located in Google maps and you’ll see just how far away she is from the nearest capital city — again, the beauty of working from home using the internet!)

Helen is a Registered BAS Agent and has been for a long time. She performs all the bookkeeping tasks that many of our students aim to offer by being a BAS agent, but she is also interested in being a little more visually creative — at least part of the time — so she completed our WordPress Course and as a result we’ve introduced her to some clients. Since then she’s actually been paid for creating and editing websites! One website she created and continues to edit as required is for ANOTHER student, Sonia who completed our MYOB course years ago to help her with her husband’s business!

Sonia now spends a lot of her time teaching mums (AND dad’s) about baby massage and how they can use infant massage to build a bond with their new baby and help them relax when they are uncomfortable. With a nursing degree and a huge amount of experience with children, Sonia is able to help parents and babies alike create a special bond through touch, and ease new parents into the sometimes stressful experience of welcoming a new baby into their family.

PROMOTED: Corporate Training Licence

If you like the sound of all these courses you may like to take a look at our special bundled offers or even a corporate training licence for your staff or team members.

Referral Marketing is Something We Like

I hope I’ve managed to share with you how we genuinely like to support our students and clients in their journey. We welcome your feedback and love to hear directly how you’re progressing along the way, how we can improve what we do, and any other input you may have.

If you’re looking for a new job, we can advise you on our comprehensive courses with lots of content and examples and a fantastic price. If you’re looking to start a new business we can help you with our Business Startup Course. If you’re a small business in need of a good bookkeeper, writer or website designer — we can connect you.

Stay tuned for some new training content releases about Selling Your Property, Facebook Marketing and Intuit Quickbooks.

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Release: New Training Guide for Basic Bookkeeping

The meaning of basic bookkeeping terms

You don’t need to know double entry bookkeeping to complete our online MYOB, Xero and Quickbooks Courses but the more you know the better. We include educational videos about basic bookkeeping terms in our bookkeeping courses and they were created by Jacci a Registered BAS agent, but we’ve also created a separate bookkeeping basics guide that is available to you for free.

Receive payments MYOB payment termsThese are the types of terms I am talking about:

  • General Ledger
  • Chart of Accounts
  • Trial Balance
  • Tax codes like FRE, N-T, GST and CAP
  • How to create proper tax invoices
  • Cash and Accrual accounting
  • Income and Expense accounts
  • Sales & Purchases vs Cashbook
  • Debits/Credits
  • Change in Debit and Credit accounts
  • Credit Control
  • Debtors and Creditors report

When you perform the daily bookkeeping tasks for a business you focus on the tasks at hand like:

  • buying goods on account,
  • paying bills,
  • making sales and generating invoices and then
  • keeping track of the payments and receipts.

When you learn how to do these tasks using accounting software you don’t need to understand all the debits, credits and double entry of accounting because the software takes care of it for you.

invoicing and purchases in MYOBThe most popular of our MYOB courses is the Daily Transactions Course 502 because it takes students through a typical scenario of the accounting transactions of a VoIP telephone system supplier and installer.

This telephone company is very similar to a plumber, electrician, builder and most tradespeople because they combine products and services in their invoices. They’ll also often hold an inventory of items they sell regularly and they need to purchase items specifically for a job they are working on for a client.

If you are looking to take on all the bookkeeping tasks for a small business you’ll need to know all aspects of how to use accounting software but if you are just looking for data entry or an accounts payable and receivable job the Daily Transactions course may be all you need.

Read about the contents of this course here or delve in deeper into the case study examples of the MYOB Daily Transactions Course Workbook.

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CPD points are available for our MYOB, Xero and Microsoft Excel courses

Earn CPD points to maintain your certification

Continuing professional development and education for registered and certified bookkeepers and BAS agentsIT’S THAT TIME OF THE YEAR again and many students are asking us if they can use our courses towards their annual CPD point requirements — the answer is yes and you can see how many points at the links below.

When stricter requirements were introduced by the Tax Practitioners Board (TPB) for anyone responsible for signing off the financials that are lodged at BAS time, the bookkeeping industry started to go through the type of regulation that has been in place for financial advisers and accountants for many years already — to continuously maintain their education regarding their industry.

How CPD points are calculated

I originally thought there was a universal method of calculating CPD points, but very soon after exploring how our online courses can help students with their CPD, I realised that the world of continuing professional education is varied. The best explanation I could find was actually from a 2008 document relating to the changing requirements for licenced real estate agents. You can get a copy of it from our “Selling Your Property Guide” Page.

That real estate industry document takes you through the method of calculating how to earn 1 CPD point, 2 CPD points or 3 CPD points and it’s centred around the type of training institution you use for your education. Government events or university courses earn the highest points while ordinary courses earn the lower points — there’s also a significant different in the price of these events 🙂

1 hour equals 1 CPD point

The most common method of calculating the amount of CPD points you’ll earn for an education activity is based on the time you spend learning. A 1 hour webinar will earn 1 CPD point while a one day course may earn you 8 CPD points, so we provide estimates of the time to complete our online courses based on how long they use to take in a classroom environment and you can learn about them at our CPD page.

The other interesting thing I learnt was that as long as you can justify that the learning you participated in applies to your industry, you’ll be able to put it on your CPD record form and present it to your industry association to confirm and apply to your CPD register.

 

Continuing professional development CPD record form for accountants and bookkeepers from Chartered Accountants Australia

Tax Practitioners Board makes the rules for bookkeepers

The TPB as they are fondly know as sets the rules and manage their compliance through Recognised Professional Associations. If you go to their association website you’ll find that there are a number of associations you can join to make certain you are compliant with the TPB requirements.

These are some other interesting links you should probably know about if you’ve reached this far in the blog and are still interested!

  1. If you are a professional bookkeeper you are required to know about the Tax Agent Services Act 2009 including the Code of Professional Conduct.
  2. A maximum of 25% of your CPD points can be earned from professional reading and here are their other guidelines on what is acceptable for CPD — they refer to it as CPE (for Education)
  3. This is how the TPB expect you to keep your records for CPE attendance.
  4. TPB’s main landing page for Continuing Professional Education.

What about Accountants?

Chartered Accountants also have their CPD requirements and you’ll want to check their CPE pages out:

Chartered Accountants Australia CPD Requirements

Association of Taxation and Management Accountants

CPA Australia CPD requirements

IPA Institute of Public Accountants CPE requirements

ICB in the UK!

 

CPD Continuing Professional Development and Education applied to bookkeepers and real estate agentsReal estate agents must complete CPD training courses to be compliant

I recently wrote about the similarities between bookkeepers and real estate agents and in doing some research our team came up with the CPD requirements for real estate agents and you can see that, along with a Certificate IV level qualification both professions need to maintain their continual education and keep evidence of it!

CPD Requirements for Real Estate Agents in NSW

Most real estate agents in Australia are sales agents and they must comply with the Property, Stock and Business Agents Act. The regulations for property ownership are different in each state and because sales agents receive deposits in their trust accounts and have a fiduciary responsibility to the people they act as an agent for, they must maintain professional standards just like accountants. Because real estate agents can misappropriate their clients deposits it is important that they maintain a good professional standing and be a person of good character.

Ongoing lifelong education is an important part of that process because it ensures that agents are familiar with the rules and regulations as they change over time but training is important for lots of reasons and one of them is to help real estate agents be better at what they do – even with their digital marketing.

 

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EzyLearn Online Course CPD points for bookkeepers and marketing professionalsWe can help with your Accountant, Bookkeeper & Real Estate Agent CPD Points

EzyLearn has helped Accountants & Bookkeepers learn about accounting software and spreadsheets and even marketing for their own businesses. We’ve also helped Real Estate Agents stay ahead of their competitors with Google, Facebook and other Digital and Social Media Marketing Courses.

Check out the total hours to complete our CPD courses and include that in your records.


 

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Is MYOB really a CRM and which CRMs are best for people in sales?

CRM = Customer Relationship Management

THE PURPOSE OF HAVING a CRM is so that when you call one of your clients or prospects, you know everything about them and can start a conversation based on what they’re looking for — their needs.

This might seem a little strange when you think about it because you could be out of date with your info (say you’ve entered old information on this particular client) but, casting this quibble aside, CRM’s are generally a terrific way to provide excellent customer service, on a consistent basis, and this is often the competitive edge that will you need to stay in business. (I’ve written a little comparison of real estate agent CRM’s but I wanted to add a couple other ones to the mix for good measure.)

Accounting Software and CRMs

Cloud CRMs that integrate with MYOB AccountRight - online training coursesIn the early days, MYOB used every aspect of their software to sell itself to small business clients.

The fact that the software enabled business to keep contact details and search for past orders was a good reason to call the software a CRM.

However, times have moved on and even with powerful and well known CRM brands like Salesforce, there seems to be dozens of CRM providers to choose from, with prices ranging from $15 per month/ per seat to over $150! In fact if you head over to MYOB’s Add-On Centre you’ll find plenty of CRM’s that now integrate with their software.

We are now entering the integration phase of software development – which cloud-based services integrate with other services you’re using – and we wrote an article at the beginning of the year about a home appliances technician who uses accounting software integrations on his tablet to run an efficient and profitable little business.

Real Estate Agent CRM’s

best-real-estate-agent-crmsOne thing that has become apparent to our team lately (we’re working on social media marketing for real estate agents) is the difference in mindset between bookkeepers and real estate agents and if you think about it for a second it makes sense.

Bookkeepers are usually people who just want to get themselves into their work and sort out the financial and accounting details whereas real estate agents want to find big shiny things to sell and earn a commission based income.

It’s the classic back office versus front office personality style, the salesy and bold vs the unassuming and detailed office admin person.

The thing that real estate agents are looking for in a CRM are:

  • Quick and Easy contact detail collection (do it once and get all the data) – ideally at open homes
  • Automated categorisation of contact (Who’s keen and what are they looking for) – often defined by the type of property they enquire about
  • Constant messages pinging prospects with their brand (like weekly emails about their open homes this weekend)
  • Great reporting to see what works (so they can repeat it) – like how many emails sent, calls, open homes etc

The relationship with a real estate agent is often brief and very intense because property owners (vendors) will be speaking sometimes every day with their sales agent to see how the selling process is going. With property marketing campaigns in the capital cities like Sydney and Melbourne only lasting a couple weeks in some instances there is a massive amount of information to be collected yet the reporting needs to be simple.

My Preference for CRMs is Simple

zoho-crm and cloud based integrationAlthough I’ve had some exposure to Salesforce when I originally spoke to that company (many years ago and much has probably changed) they only offered yearly plans (but showed them as a low monthly fee) and the upfront cost was too high so I didn’t go down that path.

Instead I found some great nimble tech startups (at the time, now they’re quite a bit bigger) who offered software that did all the basics very well and offered normal cloud-based pricing ie. low monthly fees: Zoho CRM and HighRiseHQ

I found that these two programs did many useful things. They:

  • enabled me to integrate with our form collections (no need for double entry)
  • gave me the ability to very easily make comments every time I spoke with them
  • integrated with my email marketing software
  • enabled me to use tags to categorise and find contacts
  • offered a low monthly cost!

The Dark Horse in Real Estate CRM’s is CreataCRM

CreataCRM integrates with MYOB Cloud and is used by top performing McGrath real estate agentsI had the pleasure of meeting Reece, the managing director of CreataCRM, at Cebit 2016 and was amazed I’d never heard of this company before.

When I took a look at their software I was blown away – here is an Australian based software developer who has worked with some of the top performing McGrath real estate agents to build a complete and thorough cloud-based CRM with all the integrations you could ask for, including:

  • MYOB AccountRight (live and even the old v19)
  • Xero
  • VoIP telephony
  • Email broadcasting
  • Workflow Automation

The most amazing part about their software is that it costs just $11 per user per month! Now that is a lot of software and a VERY low price. I’m thrilled to be able to share this information with you because here is a company with a great product that focus more on their product development and software features and less on making themselves look big and flashy.

If you have had any experiences with CRM’s I’d love to hear from you and add further depth to our conversation and study into CRM’s.


Xero online training course

At EzyLearn we offer online training courses to help you up-skill and find employment. Choose from our range of cloud-based online accounting software courses, to business start up and management courses, to marketing and sales courses, or update and further your skills in a range of Microsoft Office programs (ExcelPowerPointWord) or social media and WordPress web design). 


 

 

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If you have fewer than 19 staff you must be SuperStream Ready by June 30

Companies with over 20 employees should ALREADY be compliant

ATO SuperStream for myob and xero accounting software training coursesIn July last year, EzyLearn published a couple of posts about SuperStream, the government initiative to improve the efficiency of Australia’s superannuation system, which all businesses with 19 or fewer employees must be compliant with by June 30 this year. As we’ve now reaching June 30, it’s important to ensure that you’re fully compliant with SuperStream, the government’s electronic system for sending superannuation payments to your employees’ super funds.
Continue reading If you have fewer than 19 staff you must be SuperStream Ready by June 30

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Announcement: Free Courses for EzyLearn Students

Free Excel, Word, WordPress and PowerPoint Courses

Horizontal Banner with software training courses in MYOB, Excel, WordPress, Word, Xero, Facebook and digital social media marketingWe’ve secretly been offering these courses for free for at least 6 months so students (if you’re already one) will have known about it, but I wanted to tell everyone that this is available. What does it mean? It means if you enrol into an MYOB or Xero course for example that once you log into our training site using your student account login details you’ll automatically be able to click on these courses and enrol yourself into the beginners course without paying any money or entering any course password!

We’ve always made samples of our training workbooks or videos available to students who want to learn more about EzyLearn and how we work so we want to do MORE for students who have made a commitment to pay for a course with EzyLearn.

How does it work

The first thing is to choose the course you want to do (or the combination of courses – to get a special offer discount!) and then enrol. Once you are a student in our system you’ll then be able to explore each of the other courses. When you get to the Free Courses (we use the term Free Student Inclusions) you’ll be able to enrol yourself and jump right into the course.

The great thing is we literally give you EVERYTHING in that course: videos, workbooks, exercise files and knowledge review tests, and not just a couple of training resources, so if you’re a beginner with any of those courses you’ll have the fundamental skills under your belt!

facebook marketing and advertising course onlineShare the love

My team and I have been doing a LOT of work lately on social media to help real estate agents build strong online profiles (check out the free video about inserting Youtube videos into a WordPress website!) so we understand the benefits of a Facebook page and to build a community so please feel free to “Like” us and share our details with your friends, family and contacts. Heck, that’s even easier to do now that you can give them some free stuff!

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Free Tip for real estate agents who want to use video in their social media with WordPress websites

Getting video into social media advertising and marketing is king for real estate agents

property marketing is important to sell your house in Sydney's lower north shore property market

You may recall a recent post about the exciting work we are doing with real estate agents around Australia to help them with their social media marketing as their industry goes through massive technological change.

Real estate agents are adopting Facebook pages, using Facebook advertising and creating their own websites to make them stand out from other agents but most importantly to show property sellers that they’re very experienced in the local property market and also great people to deal with. This stuff also applies to bookkeepers, accountants and most businesses where a good personal reputation is important!

Creating videos, serving videos and displaying videos

We spend much of our marketing efforts “writing” blogs to add value to you, the reader. We also optimise these pages so they can get discovered by people who use Google and other search engines to find information. Through our digital marketing agency, virion we’re doing this work for real estate agents AND bookkeepers so make sure to check these services out or contact us if you want to know more.

The thought of creating, uploading and then displaying videos on a website is very daunting to some people and usually it’s the inserting the video into a website as a blog or a page that is the part people aren’t sure about. So, I created a video for you! Yes, feel free to enjoy my calm, relaxing, yet very capable voice go through a process that our team go through dozens of times a week.

We have a course on WordPress and this video and other new videos will shortly be inserted into that course but the other aspects of performing this type of work involve these questions:

  1. Where are you going to store the videos. We prefer Wistia because of their fantastic analytics but most people are familiar with Youtube and the fact that it’s free is a great benefit too.
  2. How are you going to display it. We prefer to keep our content on our own websites but lots of real estate agents are happy to build up a following on many different social media platforms and Youtube is definitely one of them.

Enjoy the video below and make sure to Request a Quote if you are interested in having my team and I manage your online digital marketing using quality content.

Youtube videos into WordPress Blog pages

Also, stay tune for updates about our forthcoming Facebook for Business Courses.

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Online Inductions for Employees Improve Quality and Productivity

Online Inductions cover the risks, share the expectations and educate new people

Online Inductions for staff and contractors can include them reading and agreeing to your Policies and Procedures ManualWe’ve had growing interest in our online induction services and there are some things that are good to know about putting an induction into an online course format. The key benefits are that they are consistent for all staff or contractors who do it, they can do the induction from anywhere and in their own time and you’ll have evidence that they have completed it! That includes them agreeing to your policies and procedures.

Online Inductions can help with WH&S and policy risks

As an employer or a site administrator you are responsible to demonstrate due diligence in explaining any potential risks at your site and making sure any workers or contractors acknowledge those risks and that you have explained them. A test is usually the end task in an online and the certificate issued at the end of the successful completion of that test is one form of evidence that due diligence has been carried out.

Expectations are covered in Policy and Procedures in your online induction

Policies around parking and the treatment of other people as well as how you leave a workplace are the common areas of concern for most businesses but you can put anything you want in a policy document and because it’s your site, workers need to read and agree to your policies and procedures to work there.

Teach your staff and contractors

If there are aspects about your business that are important you can teach anyone who arrives to do work before they arrive. If they need to have a certain skill or they need to know about how something at your site works you can teach them. You can even give them training about your products, how to use Microsoft Excel or anything else you can think of.request a quote for an online induction system for your staff or contractors

If you want a quote to see how easy it is to get an online induction up and running for your business tell us what you want and we’ll see how we can help.

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Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project

Project plans and gantt chart templates in Microsoft Excel 2016 training courses online

 

GANTT CHARTS ARE just one of the many wonderful features  Microsoft Excel and help enormously in the workplace. 

Many project managers oversee the project management and implementation of, say, a staff induction system, a new computer system or procedural changes.

Our Online Excel Training Course includes training on how to create your own project plan using Gantt charts. Continue reading Microsoft Excel 2016 & Gantt Charts for Your New Website/Business/Project

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Independent Contractor! PayPal Provides Instant Business Working Capital Finance

If you’re an independent contractor you’re a business owner

EzyLearn can help your business train WHS staff or provide credentialing and inductions.
EzyLearn can help your business train WHS staff or provide credentialing and inductions.

As an independent contractor, operating with an ABN, you’re effectively running your own small business (so working capital important), and that means you’re subject to some of the same reporting obligations for the ATO as other small businesses are.

The only real difference is that as an independent contractor, your business model is a lot simpler to other ones.

If you use PayPal for receiving payments they already know your sales history and may lend you money without doing a reference check! Continue reading Independent Contractor! PayPal Provides Instant Business Working Capital Finance

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Real Estate Agent, Derek, Has Made it to Page 1 in Google

6 Weeks from Zero to Hero in Google Organic Search

Keyword analytics for derek farmer real estate agent in CammerayI HAD A GOOD, long think before writing this blog post. However, I’ve decided it’s OK to write this blog — because the blog should be about helping business people reach Page One in Google’s organic search results (that’s the FREE ones!)

You should see the number of emails I get each week from overseas companies in Asia, the Middle East, Eastern Europe and even the US and UK.

All of these emails are telling me the same thing: How they will get my company onto Page 1 in Google!

You might be thinking, “Yeah, so what? I already know how to do that!” or let me see your list of companies. Point is, there are lots of these self-professed experts around — and I’m probably no exception!

SEO Aspects

I last wrote about real estate agent, Derek Farmer, before Christmas when we had already created his new website. The aim of this was to help property owners find him when they’re ready to explore selling their property.

We’d already begun the process of creating relevant content but ramped it up in the last 6 weeks and the results were amazing as you can see from the chart!

The work we did to help Derek get onto Page 1 of Google WITHOUT spending a cent on advertising,  involved all the tools we use at EzyLearn just to run our business. The thing with this is that we practise what we preach.

That’s the beauty of running an online business: You get pretty good at all the technical and content stuff, particularly when you have to compete with the marketing muscle of billion dollar organisations like MYOB and Sydney University!

Of course, Derek was a good real estate to begin with. He had a great existing reputation in Sydney’s Lower North Shore and over 170 property sales under his belt. Quality speaks volumes.

Give something away

Derek Farmer real estate agent smiling portrait in selling your property educational training videoDerek had also spent a lot of time, considerable money and brainpower coming up with an educational series of videos. These helped his vendors (people selling their homes) and prospective customers better understand the various stages of the sales process.

This reflects the need for businesses to generate great quality content that people will find valuable — it’s something everyone needs do in the “Google information era” we all now live in.

See what Derek has done and learn more about Automated Response Marketing

virion: A brand I am proud to work with

Virion is the arm of the business that helped Derek achieve such tremendous online success.

If you want to see more of what we do with online and content marketing, along with case studies and success stories, subscribe to our Virion blog.

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Whereas the EzyLearn blog is chiefly about what we teach, the virion blog covers more of what we do. I’d love to share the work we do with you. Who knows if you see something you like, you can even join us and get involved!

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Will The Ideas Boom be NBN-Paced?

We need fast NBN to deliver our innovation!

Thinkink about starting your own business and want to learn from small business mentors and other entreprenuersFollowing his $1 billion innovation announcement in December, Prime Minister Malcolm Turnbull received quite a grilling on the ABC program 7.30, hosted by Leigh Sales, who brought up one of the most widely criticised initiatives of the Abbott-Turnbull Coalition government: the NBN.

Although the government’s innovation statement was generally met with praise, especially for its $200 million commitment to funding the CSIRO (which, under the previous Abbott-led government, had its funding cut by $111 million), as well as a number of other measures that will make it easier for scientific research to be commercialised and encourage more children to learn coding and other computer sciences at school, there was criticism that no mention was made of the NBN. Continue reading Will The Ideas Boom be NBN-Paced?

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Is Xero really the easiest accounting software to use?

Xero was a market leader, but what do accountants think of it now?

xero cloud accounting software works on tablets phones and desktop computersWhen Xero was launched a few years ago, one of its selling points was that, compared with other accounting software – in particular, MYOB – Xero was incredibly easy to use, and it was also cloud-based, which meant you could access your accounts from any computer, any device, anywhere, anytime. This helped Xero to get a major foothold in the marketplace here in Australia, where MYOB had always reigned supreme.

But it wasn’t long before we started getting requests from bookkeepers and accountants for a Xero training course, in addition to our already existing MYOB training courses. It turned out that, as more businesses (tradies, for example) started using Xero because of its cloud functionality, their bookkeepers and accountants were finding that they needed training in some of Xero’s features and functions, despite Xero being billed as the easy alternative to MYOB.

Perhaps Xero isn’t that intuitive to use without a training course?

Since introducing our Xero training course, we’ve also noticed a significant upswing in enrolments, especially from bookkeepers, with many noting that the bank reconciliations and adjustments features in Xero are difficult to navigate. This got us wondering as to whether Xero really is that easy to use compared with MYOB, or whether it there might be an easier alternative out there, especially for small businesses managing all of their own accounts.

QuickBooks wants to be the small biz accounting software of choice

Since QuickBooks re-emerged in Australia, with full backing from their US-based parent company, Intuit, they’ve been cornering the small business market, with their inexpensive pricing plans and now by announcing a partnership deal with PayPal (paypal want you to be paid quicker) that enables a two-way flow of data between both QuickBooks and PayPal.

The QuickBooks-PayPal deal follows a similar union between Saasu and Westpac, which promises Saasu and Westpac customers with direct bank feeds to provide business owners with real-time insights into their cashflow. As one of the Big Four banks – and, quite often, the preferred bank for most Australian businesses – the union is hoped to give Saasu a leg up into the increasingly competitive cloud-accounting market, which saw the shuttering of the Australian-owned Reach Accounting earlier this year.

QuickBooks is well-placed to topple Xero

At more than half the price of Xero’s ‘standard’ plan (the starter plan at $25 per month is the most limited ‘starter’ plan I’ve seen), QuickBooks’s starter plan is already appealing to the money conscious small business owner; the PayPal deal only strengthens that.

Ever since PayPal spun off from eBay earlier this year, it’s been announcing new services that specifically target small business owners primarily doing business online – first by introducing inexpensive invoicing, card readers, and now by integrating with QuickBooks. As PayPal is the only online payment service operating in Australia, the two companies are now exceptionally placed to take the Australian small business market.

Perhaps losing the small business market isn’t a primary concern for Xero, which seems to be aligning itself to take the MYOB medium-sized business market, anyway. Regardless, QuickBooks is definitely a force to be reckoned with (forgive the pun) in the Australian cloud accounting space.

Join the wait list for our Quickbooks Online training course

We’re in the process of developing a QuickBooks training course, so if you’d like to register your interest to receive alerts and announcements about its progression, you can do so at our website. Alternatively, if you’re looking for training courses in either Xero or MYOB, you can enrol in either course online today and do your course over the Christmas and holiday season when you might have some time to do one while you reflect on your goals for 2016.

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Why Are So Many Mums Starting Their Own Businesses?

Men vs Women

Dreaming about setting up a new business startup
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There is a fairly significant gender imbalance when you look at the people holding executive positions in the corporate world. Sure, there are the Gail Kellys and Marissa Mayers, but men in managerial positions in the workplace still outnumber women two-to-one. Many people would contend that this is something to do with sexism, but sexism, gender inequality – whatever you want to call it – only tells part of the story. In order to understand why there are so few women in executive leadership positions in corporate Australia – and why more women are becoming small business entrepreneurs, instead – it helps to start from the very beginning.

When women enter the workforce, their participation rates are typically the same as they are for men, hovering at around 75 percent; in some industries, particularly clerical and administrative ones, women far outweigh men in the workplace. But despite this, and despite women being better educated (just 30 percent of men hold a bachelor degree, while 42 percent of women do), men continue to progress in their careers, moving from entry level and administrative roles through to managerial ones, while women don’t.

In fact, the decline in the number of women holding managerial positions (34 percent), compared with men (66 percent) is significant. Looking at those numbers alone, it’s easy to write this off as sexism, as men being promoted over women, but the truth is that the decline in women in managerial positions is commensurate with the overall decline in women in the workforce, period.

So where have all the women gone?

Well, at the risk of coming off as a bit 1950s, they’ve left work to raise their children. The reason they haven’t returned to their careers, though, is not for want of trying. It’s because being a working mum is a logistical and, as a result, professional, nightmare. To start, there’s the distinct lack of affordable, high quality childcare, which has reached such a crisis point that the Federal Government, on the recommendation of the Productivity Commission, is trialing a nanny subsidy scheme, which would allow families to receive a government subsidy for the cost of hiring an (approved) nanny to care for their children.

That scheme, which commences in January 2016, will involve 4,000 nannies and up to 10,000 children and, if it passes the pilot stage, is estimated to help the 165,000 Australian parents who can’t work or can’t work enough due to problems accessing childcare. But all the childcare in the world won’t make up for a generally inhospitable workplace culture for working mothers.

Even though almost all Australian businesses are supposed to offer flexible working arrangements for parents, none of them actually have to practice it. As long as an organisation doesn’t blatantly discriminate against their working-parent employees, they’re well within their rights to tell mums requesting flexible working arrangements (such as, starting and finishing later, working one day from home, etc) that their request has been refused due to one of the following reasonable business grounds:

  • The requested arrangements are too costly
  • Other employees’ working arrangements can’t be changed to accommodate the request
  • It’s impractical to change other employees’ working arrangements or hire new employees to accommodate the request
  • The request would result in a significant loss of productivity or have a significant negative impact on customer service.

Women are more entrepreneurial than men

This is not to say that gender inequality doesn’t figure in the underrepresentation of women in the workplace, because it does; certainly with respect to wage inequality. Although, to be fair, it’s not always men that create inhospitable working environments for women with kids. There’s often a lot of girl-on-girl crime going on here, especially when it comes to mums requesting for flexibility that isn’t also extended to women without kids.

Nevertheless, in the stuffy, old corporate world, usually controlled by men, biology means women nearly always start off on the backfoot. But it doesn’t have to continue to be the case, especially not today. With a society that’s never been more interconnected, thanks to changing technologies and greater access to high-speed internet, women have a greater opportunity to use their skills and talents to launch their own businesses, and to operate them from home.

Mia Freedman is probably Australia’s best example of female entrepreneurship. She’s the publisher of the Mamamia Women’s Network, this country’s fastest growing and most popular network of women’s websites. Freedman launched the company’s flagship website, Mamamia, in 2008 as a personal blog she updated from her kitchen bench – and sometimes her couch – after she left a career in women’s magazines; today, with iVillage and theglow.com.au, Mamamia now reaches 5 million unique readers each month.

But Freedman isn’t the only mumpreneur. There are scores and scores of women launching their own businesses. In the last five years, the rate of women starting businesses increased 7 percent, compared to 1.9 percent for men. In NSW alone, women make up one third of the state’s 650,000 small businesses, according to data from the NSW Department of Trade and Investment. And with the Government’s $20k immediate tax write-off for asset purchases, there really has never been a better time to start your own home-based business.

Are you the next mumpreneur?

start a bookkeeping business
Business Opportunities for Ordinary People

EzyLearn has a long, proud history of helping mums to reenter the workforce, and we’d like to continue that tradition by helping more mums to start their own home-based businesses. Whether you’d like to use your talent and expertise to start your own bookkeeping business or work as a freelance blogger, writing posts – just like this one – for other businesses, we can help.

We’ve recently created two new courses – one on content marketing and another on blogging for business – in addition to our other suite of training courses that includes our small business StartUp course as well as our flagship MYOB training courses, which can each provide you with the skills you need to start and operate your own home-based business as a remote or contract worker. We’ve also started the StartUp Academy with a number of business opportunities available to help self-motivated people to start their own businesses, across an array of industries and professions.

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What is your WHS policy at your home office like?

Work, Health and Safety is a concern for home offices

contractor management using online contractor inductionsIn a few recent posts, I’ve written about some of the co-working spaces that have cropped up all over our metropolitan suburbs, but in particular, the ones that have started operating out of some of our regional town centres, like the Nexus Hub in Wyong, on the Central Coast of NSW.

All of these smart hubs and co-working spaces have a commitment to the health and safety of the people using their spaces, particularly those smart hubs which are backed by the Government’s Smart Work Hub pilot program.

Smart hubs looks out for your ergonomics and health and safety

From providing ergonomic workstations to ensuring common areas are free of debris and other hazardous materials to having any electronics and technology checked and tested to confirm they’re fit for use, a commercial co-working space or smart work hub must adhere to a strict WHS policy, as do customers of each smart hub or co-working space.

If you’ve ever been to a co-working space before, then you’ve probably been given a WHS procedure document to read and sign. That document sets out the responsibilities the co-working space has to maintaining a safe working environment for everyone visiting the co-working space, as well as the responsibilities you have as a user of the space.

Typical items that you would find in a WHS agreement at a co-working space include:

  • Adopt a relaxed posture while working
  • Align computer monitor and keyboard to create comfortable work posture
  • Clean up any spills and breakages immediately
  • Notify site supervisor of any broken or damaged power leads.

Teleworkers will also have to adhere to WHS policies, set out by their employer

If you work for a company that has a flexible workplace policy that allows you to work from a different office, from home, or at a co-working space (like the Nexus Hub), then you should be given a teleworking document, outlining your responsibilities when working offsite, and your employer’s responsibilities to you too.

In WHS agreement from an employer, you’d typically find item such as:

  • Traffic ways, hallways, and aisles should be kept well lit and clear of materials, equipment, rubbish, and electric leads
  • Floors are level and any spills or breakages are cleaned immediately
  • Freestanding fittings are complete stable or secured to the wall or floor
  • Filing cabinets do not open into hallways or halls, and filing is performed from bottom up, with only one door open at a time to maintain the cabinet’s stability
  • The temperature should range between 21-24 degrees Celsius with 40-60 percent humidity and good ventilation.

For employers that allow their staff to work from home, the workplace practices and procedures of the agreement is pretty extensive. Some employers may even send a WHS specialist to your home to check that your workstation is ergonomic and also complies with the company’s WHS policies and procedures.

But what about you – what are your teleworking WHS guidelines?

But there are a lot of small business owners who work from home; I wonder what their WHS policies and procedures are. I bet they don’t have any policies or procedures for WHS; I don’t even think many people give much though to the ergonomics of their home office.

How many of you hunch over a laptop most days? Do you have a separate monitor connected your laptop to help with your posture? Do you have a laptop stand? Do you make sure that you take regular breaks, every 30 minutes or so, for at least five minutes to give your body a rest? How many footsteps are you taking each day? Are you getting the 10,000 recommended by the World Heath Organisation to ensure optimum health? (For the record, 10,000 footsteps each day is the equivalent to walking about 9km.)

No WHS guidelines = ill health

If you answered ‘no’ to any of the above, then you’re like the majority of home-based workers, but you’re probably also causing yourself untold musculoskeletal problems, from issues ranging from poor posture to shoulder and neck tension (one of the leading causes of tension and migraine headaches) to lower back problems.

Most of these issues can be resolved quite simply by paying better attention to your workspace – ensure your monitor is adjusted to suit your height, and that your keyboard and chair promote good ergonomics. And make sure you take regular breaks and make a decent enough dent in those 10,000 steps each day.

If you’ve ever suffered from tension headaches from hunching over laptop all day (which a member of my team does), just switching to a desktop PC or making sure you always use a laptop stand.

Even though you might have a healthier state-of-mind working from home – you’re not stuck for hours each day in stressful traffic – you might not be healthier physically, unless you take care to implement some basis WHS procedures in your home office, as well as your daily routine.

Are you a business owner? How do you share information about your WH&S Policies and ?

EzyLearn is an online training business and we’ve been creating our own training courses since 2003 so we have plenty of experience in course design, creating training content, implementing it into an online LMS and managing the enrolment process for thousands of students – we’re in a great position to create and manage an online induction system for your contractor management or staff training. Find out about our online induction services and request a quote.