Companies with over 20 employees should ALREADY be compliant
In July last year, EzyLearn published a couple of posts about SuperStream, the government initiative to improve the efficiency of Australia’s superannuation system, which all businesses with 19 or fewer employees must be compliant with by June 30 this year. As we’ve now reaching June 30, it’s important to ensure that you’re fully compliant with SuperStream, the government’s electronic system for sending superannuation payments to your employees’ super funds. Continue reading If you have fewer than 19 staff you must be SuperStream Ready by June 30
Free Excel, Word, WordPress and PowerPoint Courses
We’ve secretly been offering these courses for free for at least 6 months so students (if you’re already one) will have known about it, but I wanted to tell everyone that this is available. What does it mean? It means if you enrol into an MYOB or Xero course for example that once you log into our training site using your student account login details you’ll automatically be able to click on these courses and enrol yourself into the beginners course without paying any money or entering any course password!
We’ve always made samples of our training workbooks or videos available to students who want to learn more about EzyLearn and how we work so we want to do MORE for students who have made a commitment to pay for a course with EzyLearn.
How does it work
The first thing is to choose the course you want to do (or the combination of courses – to get a special offer discount!) and then enrol. Once you are a student in our system you’ll then be able to explore each of the other courses. When you get to the Free Courses (we use the term Free Student Inclusions) you’ll be able to enrol yourself and jump right into the course.
The great thing is we literally give you EVERYTHING in that course: videos, workbooks, exercise files and knowledge review tests, and not just a couple of training resources, so if you’re a beginner with any of those courses you’ll have the fundamental skills under your belt!
Share the love
My team and I have been doing a LOT of work lately on social media to help real estate agents build strong online profiles (check out the free video about inserting Youtube videos into a WordPress website!) so we understand the benefits of a Facebook page and to build a community so please feel free to “Like” us and share our details with your friends, family and contacts. Heck, that’s even easier to do now that you can give them some free stuff!
Getting video into social media advertising and marketing is king for real estate agents
You may recall a recent post about the exciting work we are doing with real estate agents around Australia to help them with their social media marketing as their industry goes through massive technological change.
Real estate agents are adopting Facebook pages, using Facebook advertising and creating their own websites to make them stand out from other agents but most importantly to show property sellers that they’re very experienced in the local property market and also great people to deal with. This stuff also applies to bookkeepers, accountants and most businesses where a good personal reputation is important!
Creating videos, serving videos and displaying videos
We spend much of our marketing efforts “writing” blogs to add value to you, the reader. We also optimise these pages so they can get discovered by people who use Google and other search engines to find information. Through our digital marketing agency, virion we’re doing this work for real estate agents AND bookkeepers so make sure to check these services out or contact us if you want to know more.
The thought of creating, uploading and then displaying videos on a website is very daunting to some people and usually it’s the inserting the video into a website as a blog or a page that is the part people aren’t sure about. So, I created a video for you! Yes, feel free to enjoy my calm, relaxing, yet very capable voice go through a process that our team go through dozens of times a week.
We have a course on WordPress and this video and other new videos will shortly be inserted into that course but the other aspects of performing this type of work involve these questions:
Where are you going to store the videos. We prefer Wistia because of their fantastic analytics but most people are familiar with Youtube and the fact that it’s free is a great benefit too.
How are you going to display it. We prefer to keep our content on our own websites but lots of real estate agents are happy to build up a following on many different social media platforms and Youtube is definitely one of them.
Enjoy the video below and make sure to Request a Quote if you are interested in having my team and I manage your online digital marketing using quality content.
Online Inductions cover the risks, share the expectations and educate new people
We’ve had growing interest in our online induction services and there are some things that are good to know about putting an induction into an online course format. The key benefits are that they are consistent for all staff or contractors who do it, they can do the induction from anywhere and in their own time and you’ll have evidence that they have completed it! That includes them agreeing to your policies and procedures.
Online Inductions can help with WH&S and policy risks
As an employer or a site administrator you are responsible to demonstrate due diligence in explaining any potential risks at your site and making sure any workers or contractors acknowledge those risks and that you have explained them. A test is usually the end task in an online and the certificate issued at the end of the successful completion of that test is one form of evidence that due diligence has been carried out.
Expectations are covered in Policy and Procedures in your online induction
Policies around parking and the treatment of other people as well as how you leave a workplace are the common areas of concern for most businesses but you can put anything you want in a policy document and because it’s your site, workers need to read and agree to your policies and procedures to work there.
Teach your staff and contractors
If there are aspects about your business that are important you can teach anyone who arrives to do work before they arrive. If they need to have a certain skill or they need to know about how something at your site works you can teach them. You can even give them training about your products, how to use Microsoft Excel or anything else you can think of.
If you want a quote to see how easy it is to get an online induction up and running for your business tell us what you want and we’ll see how we can help.
Many project managers oversee the project management and implementation of, say, a staff induction system, a new computer system or procedural changes.
If you’re an independent contractor you’re a business owner
EzyLearn can help your business train WHS staff or provide credentialing and inductions.
As an independent contractor, operating with an ABN, you’re effectively running your own small business (so working capital important), and that means you’re subject to some of the same reporting obligations for the ATO as other small businesses are.
The only real difference is that as an independent contractor, your business model is a lot simpler to other ones.
6 Weeks from Zero to Hero in Google Organic Search
I HAD A GOOD, long think before writing this blog post. However, I’ve decided it’s OK to write this blog — because the blog should be about helping business people reach Page One in Google’s organic search results (that’s the FREE ones!)
You should see the number of emails I get each week from overseas companies in Asia, the Middle East, Eastern Europe and even the US and UK.
All of these emails are telling me the same thing: How they will get my company onto Page 1 in Google!
You might be thinking, “Yeah, so what? I already know how to do that!” or let me see your list of companies. Point is, there are lots of these self-professed experts around — and I’m probably no exception!
SEO Aspects
I last wrote about real estate agent, Derek Farmer, before Christmas when we had already created his new website. The aim of this was to help property owners find him when they’re ready to explore selling their property.
We’d already begun the process of creating relevant content but ramped it up in the last 6 weeks and the results were amazing as you can see from the chart!
The work we did to help Derek get onto Page 1 of Google WITHOUT spending a cent on advertising, involved all the tools we use at EzyLearn just to run our business. The thing with this is that we practise what we preach.
That’s the beauty of running an online business: You get pretty good at all the technical and content stuff, particularly when you have to compete with the marketing muscle of billion dollar organisations like MYOB and Sydney University!
Of course, Derek was a good real estate to begin with. He had a great existing reputation in Sydney’s Lower North Shore and over 170 property sales under his belt. Quality speaks volumes.
Give something away
Derek had also spent a lot of time, considerable money and brainpower coming up with an educational series of videos. These helped his vendors (people selling their homes) and prospective customers better understand the various stages of the sales process.
This reflects the need for businesses to generate great quality content that people will find valuable — it’s something everyone needs do in the “Google information era” we all now live in.
Whereas the EzyLearn blog is chiefly about what we teach,the virion blog covers more of what we do. I’d love to share the work we do with you. Who knows if you see something you like, you can even join us and get involved!
Following his $1 billion innovation announcement in December, Prime Minister Malcolm Turnbull received quite a grilling on the ABC program 7.30, hosted by Leigh Sales, who brought up one of the most widely criticised initiatives of the Abbott-Turnbull Coalition government: the NBN.
Although the government’s innovation statement was generally met with praise, especially for its $200 million commitment to funding the CSIRO (which, under the previous Abbott-led government, had its funding cut by $111 million), as well as a number of other measures that will make it easier for scientific research to be commercialised and encourage more children to learn coding and other computer sciences at school, there was criticism that no mention was made of the NBN.Continue reading Will The Ideas Boom be NBN-Paced?
Xero was a market leader, but what do accountants think of it now?
When Xero was launched a few years ago, one of its selling points was that, compared with other accounting software – in particular, MYOB – Xero was incredibly easy to use, and it was also cloud-based, which meant you could access your accounts from any computer, any device, anywhere, anytime. This helped Xero to get a major foothold in the marketplace here in Australia, where MYOB had always reigned supreme.
But it wasn’t long before we started getting requests from bookkeepers and accountants for a Xero training course, in addition to our already existing MYOB training courses. It turned out that, as more businesses (tradies, for example) started using Xero because of its cloud functionality, their bookkeepers and accountants were finding that they needed training in some of Xero’s features and functions, despite Xero being billed as the easy alternative to MYOB.
Perhaps Xero isn’t that intuitive to use without a training course?
Since introducing our Xero training course, we’ve also noticed a significant upswing in enrolments, especially from bookkeepers, with many noting that the bank reconciliations and adjustments features in Xero are difficult to navigate. This got us wondering as to whether Xero really is that easy to use compared with MYOB, or whether it there might be an easier alternative out there, especially for small businesses managing all of their own accounts.
QuickBooks wants to be the small biz accounting software of choice
Since QuickBooks re-emerged in Australia, with full backing from their US-based parent company, Intuit, they’ve been cornering the small business market, with their inexpensive pricing plans and now by announcing a partnership deal with PayPal (paypal want you to be paid quicker) that enables a two-way flow of data between both QuickBooks and PayPal.
The QuickBooks-PayPal deal follows a similar union between Saasu and Westpac, which promises Saasu and Westpac customers with direct bank feeds to provide business owners with real-time insights into their cashflow. As one of the Big Four banks – and, quite often, the preferred bank for most Australian businesses – the union is hoped to give Saasu a leg up into the increasingly competitive cloud-accounting market, which saw the shuttering of the Australian-owned Reach Accounting earlier this year.
QuickBooks is well-placed to topple Xero
At more than half the price of Xero’s ‘standard’ plan (the starter plan at $25 per month is the most limited ‘starter’ plan I’ve seen), QuickBooks’s starter plan is already appealing to the money conscious small business owner; the PayPal deal only strengthens that.
Ever since PayPal spun off from eBay earlier this year, it’s been announcing new services that specifically target small business owners primarily doing business online – first by introducing inexpensive invoicing, card readers, and now by integrating with QuickBooks. As PayPal is the only online payment service operating in Australia, the two companies are now exceptionally placed to take the Australian small business market.
Perhaps losing the small business market isn’t a primary concern for Xero, which seems to be aligning itself to take the MYOB medium-sized business market, anyway. Regardless, QuickBooks is definitely a force to be reckoned with (forgive the pun) in the Australian cloud accounting space.
We’re in the process of developing a QuickBooks training course, so if you’d like to register your interest to receive alerts and announcements about its progression, you can do so at our website. Alternatively, if you’re looking for training courses in either Xero or MYOB, you can enrol in either course online today and do your course over the Christmas and holiday season when you might have some time to do one while you reflect on your goals for 2016.
There is a fairly significant gender imbalance when you look at the people holding executive positions in the corporate world. Sure, there are the Gail Kellys and Marissa Mayers, but men in managerial positions in the workplace still outnumber women two-to-one. Many people would contend that this is something to do with sexism, but sexism, gender inequality – whatever you want to call it – only tells part of the story. In order to understand why there are so few women in executive leadership positions in corporate Australia – and why more women are becoming small business entrepreneurs, instead – it helps to start from the very beginning.
When women enter the workforce, their participation rates are typically the same as they are for men, hovering at around 75 percent; in some industries, particularly clerical and administrative ones, women far outweigh men in the workplace. But despite this, and despite women being better educated (just 30 percent of men hold a bachelor degree, while 42 percent of women do), men continue to progress in their careers, moving from entry level and administrative roles through to managerial ones, while women don’t.
In fact, the decline in the number of women holding managerial positions (34 percent), compared with men (66 percent) is significant. Looking at those numbers alone, it’s easy to write this off as sexism, as men being promoted over women, but the truth is that the decline in women in managerial positions is commensurate with the overall decline in women in the workforce, period.
So where have all the women gone?
Well, at the risk of coming off as a bit 1950s, they’ve left work to raise their children. The reason they haven’t returned to their careers, though, is not for want of trying. It’s because being a working mum is a logistical and, as a result, professional, nightmare. To start, there’s the distinct lack of affordable, high quality childcare, which has reached such a crisis point that the Federal Government, on the recommendation of the Productivity Commission, is trialing a nanny subsidy scheme, which would allow families to receive a government subsidy for the cost of hiring an (approved) nanny to care for their children.
That scheme, which commences in January 2016, will involve 4,000 nannies and up to 10,000 children and, if it passes the pilot stage, is estimated to help the 165,000 Australian parents who can’t work or can’t work enough due to problems accessing childcare. But all the childcare in the world won’t make up for a generally inhospitable workplace culture for working mothers.
Even though almost all Australian businesses are supposed to offer flexible working arrangements for parents, none of them actually have to practice it. As long as an organisation doesn’t blatantly discriminate against their working-parent employees, they’re well within their rights to tell mums requesting flexible working arrangements (such as, starting and finishing later, working one day from home, etc) that their request has been refused due to one of the following reasonable business grounds:
The requested arrangements are too costly
Other employees’ working arrangements can’t be changed to accommodate the request
It’s impractical to change other employees’ working arrangements or hire new employees to accommodate the request
The request would result in a significant loss of productivity or have a significant negative impact on customer service.
Women are more entrepreneurial than men
This is not to say that gender inequality doesn’t figure in the underrepresentation of women in the workplace, because it does; certainly with respect to wage inequality. Although, to be fair, it’s not always men that create inhospitable working environments for women with kids. There’s often a lot of girl-on-girl crime going on here, especially when it comes to mums requesting for flexibility that isn’t also extended to women without kids.
Nevertheless, in the stuffy, old corporate world, usually controlled by men, biology means women nearly always start off on the backfoot. But it doesn’t have to continue to be the case, especially not today. With a society that’s never been more interconnected, thanks to changing technologies and greater access to high-speed internet, women have a greater opportunity to use their skills and talents to launch their own businesses, and to operate them from home.
Mia Freedman is probably Australia’s best example of female entrepreneurship. She’s the publisher of the Mamamia Women’s Network, this country’s fastest growing and most popular network of women’s websites. Freedman launched the company’s flagship website, Mamamia, in 2008 as a personal blog she updated from her kitchen bench – and sometimes her couch – after she left a career in women’s magazines; today, with iVillage and theglow.com.au, Mamamia now reaches 5 million unique readers each month.
But Freedman isn’t the only mumpreneur. There are scores and scores of women launching their own businesses. In the last five years, the rate of women starting businesses increased 7 percent, compared to 1.9 percent for men. In NSW alone, women make up one third of the state’s 650,000 small businesses, according to data from the NSW Department of Trade and Investment. And with the Government’s $20k immediate tax write-off for asset purchases, there really has never been a better time to start your own home-based business.
Are you the next mumpreneur?
Business Opportunities for Ordinary People
EzyLearn has a long, proud history of helping mums to reenter the workforce, and we’d like to continue that tradition by helping more mums to start their own home-based businesses. Whether you’d like to use your talent and expertise to start your own bookkeeping business or work as a freelance blogger, writing posts – just like this one – for other businesses, we can help.
We’ve recently created two new courses – one on content marketing and another on blogging for business – in addition to our other suite of training courses that includes our small business StartUp course as well as our flagship MYOB training courses, which can each provide you with the skills you need to start and operate your own home-based business as a remote or contract worker. We’ve also started the StartUp Academy with a number of business opportunities available to help self-motivated people to start their own businesses, across an array of industries and professions.
Work, Health and Safety is a concern for home offices
In a few recent posts, I’ve written about some of the co-working spaces that have cropped up all over our metropolitan suburbs, but in particular, the ones that have started operating out of some of our regional town centres, like the Nexus Hub in Wyong, on the Central Coast of NSW.
All of these smart hubs and co-working spaces have a commitment to the health and safety of the people using their spaces, particularly those smart hubs which are backed by the Government’s Smart Work Hub pilot program.
Smart hubs looks out for your ergonomics and health and safety
From providing ergonomic workstations to ensuring common areas are free of debris and other hazardous materials to having any electronics and technology checked and tested to confirm they’re fit for use, a commercial co-working space or smart work hub must adhere to a strict WHS policy, as do customers of each smart hub or co-working space.
If you’ve ever been to a co-working space before, then you’ve probably been given a WHS procedure document to read and sign. That document sets out the responsibilities the co-working space has to maintaining a safe working environment for everyone visiting the co-working space, as well as the responsibilities you have as a user of the space.
Typical items that you would find in a WHS agreement at a co-working space include:
Adopt a relaxed posture while working
Align computer monitor and keyboard to create comfortable work posture
Clean up any spills and breakages immediately
Notify site supervisor of any broken or damaged power leads.
Teleworkers will also have to adhere to WHS policies, set out by their employer
If you work for a company that has a flexible workplace policy that allows you to work from a different office, from home, or at a co-working space (like the Nexus Hub), then you should be given a teleworking document, outlining your responsibilities when working offsite, and your employer’s responsibilities to you too.
In WHS agreement from an employer, you’d typically find item such as:
Traffic ways, hallways, and aisles should be kept well lit and clear of materials, equipment, rubbish, and electric leads
Floors are level and any spills or breakages are cleaned immediately
Freestanding fittings are complete stable or secured to the wall or floor
Filing cabinets do not open into hallways or halls, and filing is performed from bottom up, with only one door open at a time to maintain the cabinet’s stability
The temperature should range between 21-24 degrees Celsius with 40-60 percent humidity and good ventilation.
For employers that allow their staff to work from home, the workplace practices and procedures of the agreement is pretty extensive. Some employers may even send a WHS specialist to your home to check that your workstation is ergonomic and also complies with the company’s WHS policies and procedures.
But what about you – what are your teleworking WHS guidelines?
But there are a lot of small business owners who work from home; I wonder what their WHS policies and procedures are. I bet they don’t have any policies or procedures for WHS; I don’t even think many people give much though to the ergonomics of their home office.
How many of you hunch over a laptop most days? Do you have a separate monitor connected your laptop to help with your posture? Do you have a laptop stand? Do you make sure that you take regular breaks, every 30 minutes or so, for at least five minutes to give your body a rest? How many footsteps are you taking each day? Are you getting the 10,000 recommended by the World Heath Organisation to ensure optimum health? (For the record, 10,000 footsteps each day is the equivalent to walking about 9km.)
No WHS guidelines = ill health
If you answered ‘no’ to any of the above, then you’re like the majority of home-based workers, but you’re probably also causing yourself untold musculoskeletal problems, from issues ranging from poor posture to shoulder and neck tension (one of the leading causes of tension and migraine headaches) to lower back problems.
Most of these issues can be resolved quite simply by paying better attention to your workspace – ensure your monitor is adjusted to suit your height, and that your keyboard and chair promote good ergonomics. And make sure you take regular breaks and make a decent enough dent in those 10,000 steps each day.
If you’ve ever suffered from tension headaches from hunching over laptop all day (which a member of my team does), just switching to a desktop PC or making sure you always use a laptop stand.
Even though you might have a healthier state-of-mind working from home – you’re not stuck for hours each day in stressful traffic – you might not be healthier physically, unless you take care to implement some basis WHS procedures in your home office, as well as your daily routine.
Are you a business owner? How do you share information about your WH&S Policies and ?
EzyLearn is an online training business and we’ve been creating our own training courses since 2003 so we have plenty of experience in course design, creating training content, implementing it into an online LMS and managing the enrolment process for thousands of students – we’re in a great position to create and manage an online induction system for your contractor management or staff training. Find out about our online induction services and request a quote.
Networking Event Tasks: Step 1 – Let people like you
Once you start networking it becomes easier and more natural.
Whether you’re starting a new business or hoping to expand your existing one, networking can be your life support. Successful networking helps you to find and connect with like-minded individuals, with whom you can share your experiences as a new (or established) business owner, and gain valuable insights on the ways you can grow and develop your own business.
I’ve written about networking before, because I think it’s something every business owner should engage in regularly to complement their current marketing strategies. Networking with other business owners not only gives you access to a great brains trust to provide you with tips and advice, but it’s also a great opportunity to use referral marketing to grow your business.
What is networking exactly?
Many people think networking events and groups are places people go to sell their products or services to other attendees, but that’s not actually what a networking group or event are about at all.
[quote]The true definition of networking is ‘the process of interacting with others to exchange information and develop professional or social contacts’.[/quote]
That being said, as a business owner, you should always look for new or potential business opportunities in everything you do. This is how you can help to grow and expand your business. But, where discussing your business might not always be appropriate in typical social settings, at a networking group it’s more than welcome; it’s encouraged.
Networking is a balancing act of meeting people and being social, while also looking for opportunities that will help take your business to the next level. To achieve this balance and make meaningful connections with other business owners that will prove beneficial to your business requires planning beforehand.
How can networking help your business?
If you run a home-based business, it’s not uncommon to find that you can go entire days and weeks without interacting with another person on a professional level. This lack of interaction is not only isolating, but it can prove detrimental to your productivity and the continued growth of your business.
Your business needs new, fresh ideas and perspectives to thrive, and networking groups and events can help to connect you with people who can provide you with those ideas. They also give you the opportunity to do the same for other business owners, which is what makes the arrangement so mutually beneficial.
Take the following real-life example, for instance:
A home-based bookkeeper was looking for advice about her website and how she could increase her search engine rankings and traffic to her website. She’d previously enlisted the help of SEO experts and web developers and funnelled a lot of money into her website, but she felt it still wasn’t performing well – it wasn’t mobile, for instance, and she felt the copy could read better. The bookkeeper decided to go to a networking group of small business owners who were meeting to discuss online marketing, in the hope that someone might have some advice for her or could refer someone who could help. There she met another small business owner, who operated a content marketing agency and who advised her on how to increase her web presence by blogging, creating shareable content, and optimising her Google My Business page; the agency also had an in-house web designer and developer. The bookkeeper was so impressed with the content marketing advice she received, particularly the tips on Google My Business, that she hired the content marketing agency to manage all of her content marketing, including updating her website so it was mobile; they, in turn, referred a number of fairly big clients to the bookkeeper.
Five ways to succeed at networking
The key takeaway from the above example was that the bookkeeper went to a particular networking group with a goal in mind: to solve her online marketing issues. She was seeking qualified advice from other business owners who could empathise with her situation and perhaps recommend a course of action or someone qualified to help. She received both. At the networking group, she met a person who was willing to give her advice that she could implement at herself. Because she’d received useful advice before that worked, she felt safe in her decision to trust the agency to manage all of her content marketing.
So what are the five main things you can do to ensure the next networking group or event you attend is successful? Well, it starts with goal setting.
Network with a purpose:
Like our bookkeeper in the example above, you need to determine what your needs are and why you’re going to a networking group or event, in the first place. If it’s to find advice on how to improve your web presence, select networking groups with a focus on operating a business in the online world; if it’s merely to share the experience of operating a small business with other business owners in your local community, choose one in your area with that focus.
Research:
Now that you’ve established your networking goals, it’s time to find the networking group or event that will deliver them. Check out the attendees and members of some networking events or groups to see which ones are most suited to your business and your networking goals. Once you’ve identified some people you think are worth pursuing at a glance, research them online. Check our their LinkedIn profile, website and other social media. This’ll not only help you to further refine your list of people to connect with at each networking group, but it’ll also help you to find some common interests to discuss with them when you do meet.
Brainstorm some questions:
Before you attend any networking event, think of some questions that you’d like to ask the group or any individual member. It may seem like a waste of time, but it will help to ensure that, even if the other attendees are unprepared, at least you’re going to come away one step closer to reach the goals you set out for your business in the first place. Having targeted questions also helps to show the other attendees that you’re interested and engaged, rather than just there to kill time.
Establish your presence:
Show the group that you’re somebody worth knowing and that your contribution to the group is as valuable as everyone else’s. It’s worthwhile remembering that some groups only allow one member from one profession only, to ensure there’s meaningful business opportunities for everyone attending, so you need to show that you’re worthwhile keeping around on a regular basis. Listen, be attentive, show you’re there to help other’s problem-solve just as you are there to problem-solve for yourself. Always be willing to share and contribute ideas, but know when to back off so as not to be the guy who hogs the conversation and makes the group all about him.
Establish connections and follow-up:
Don’t just hand out and collect business cards willy-nilly. Your goal should be to establish a real connection with people that you’d like to add to your professional network of contacts and, in turn, be that person to them too. Exchange business cards, email addresses or other contact information and try to make a plan to meet-up outside of the networking group. After each event or meet-up, follow-up with each person you’ve exchanged details with. It’s probably taking to too far to call, unless you’ve made an arrangement to meet already, but otherwise sending an email or connecting on social media like LinkedIn is a good place to start.
Follow these five steps each time you attend a networking group or event, and you’re unlikely to go wrong. If you’d like to read more about networking and how you can make it work for your business, continue reading our blog. Otherwise, it’s time to get out there!
IF YOU’RE LOOKING TO start your own bookkeeping business, or looking to hire a bookkeeper to help you with your bookkeeping, you might be wondering, how does a bookkeeper assess a business’s bookkeeping needs?
As it’s a legal requirement for every business to file a tax return and, sometimes, a quarterly business activity statement (BAS), it’s necessary, then, to keep accurate records of the business’s income and expenditure.
The process of keeping this up-to-date and, if the person is also registered to do so, complete any activity statements, is the role of a bookkeeper.
A bookkeeper, unless they’re just providing a business with general data entry services – reconciling accounts, paying invoices, chasing late payers – should be registered with the Tax Practitioners Board (TPB) as either a tax agent, BAS agent or both. If they’re not, and they don’t hold a bookkeeping or accounting certification, either, then they’re only qualified to charge for the general data entry services.
But, assuming they are TPB registered and qualified to prepare and lodge tax returns and activity statements, then there are a number of things you can typically expect of a bookkeeper during the first consultation with a prospective client.
Free consultation with bookkeeper: what to expect
1. Accounting data file health check
If a business already has an accounting package, a bookkeeper will perform what’s called a ‘health check’. This is a basic check to ensure the accounts have been set up properly in MYOB, Xero, Quickbooks or whatever accounting software the business happens to use – though it’s generally only these well-known packages that a bookkeeper will work with. If a business is using a lesser-known package, like Zoho books, for instance, they may not be able to work with it.
2. Recommend an accounting package
If a business doesn’t already have any accounting software – or maybe they do, but it’s not a package the bookkeeper is familiar with – they may recommend certain software for the business to use, typically MYOB, Xero or Quickbooks.
Generally, the bookkeeper will recommend that someone in the business is trained in whatever software they recommend, as there are some functions — invoicing for example, and even sometimes bank reconciliations — that the business will still need to take care of themselves to reduce their costs, unless the business wants to pay the bookkeeper to do this. Some bookkeepers provide this training so there’s a uniform approach to managing a business’s books.
3. Review of current systems/procedures
The bookkeeper may make recommendations to your general account keeping procedures or systems to improve or streamline them. This could involve, for instance, a recommendation to open a business bank account or using a certain credit card for payments; invoicing clients on a particular day of the week or as jobs are completed to improve cash flow, et cetera.
4. Draft a tentative action plan
In that plan, the bookkeeper will include a confidentiality agreement or letter of engagement which both parties need to sign; they’ll also make recommendations as to how the business should provide information, such as source documents which will differ based on the working arrangement. For instance, virtual bookkeepers may suggest uploading documents to Dropbox, while a local bookkeeper may go to the business’s premises or request the business to come to theirs.
The bookkeeper will also make suggestions as to how regularly their services would be required — once a week, month, and so on.
5. Answer any questions or queries
If the bookkeeper is registered tax agent, they should be able to tell you what sorts of expenses count as a tax deduction. Many people mistakenly believe that only an accountant can provide this sort of advice, but that isn’t true.
An accountant can only lodge and give tax advice if they’re a registered tax agent, and the same goes for a bookkeeper. Thus, should be well versed in Australian tax law.
Why a free initial bookkeeping consultation?
Typically this initial consultation is free and should take an hour or less and it also gives the bookkeeper an opportunity to see if you are the right fit for the client base they would like. Generally the initial consultation occurs in person, even if the bookkeeper will work from home or remotely once their services have been engaged.
In the case of virtual bookkeepers working in a different city or state to their clients, it’s now possible to carry out the initial consultation using Skype, Google Hangouts or any other video conferencing apps – or even just over the telephone.
If the bookkeeper finds that your circumstances are not ideal for their skills or time capacity they should have a network of other bookkeepers/accountants who they can refer to you.
Microsoft Word Training Course is Being Nurtured With New Content
I recently wrote about the content in our Microsoft Word Training Courses and because its a couple years old we’ve been offering the Microsoft Word Courses as a FREE BONUS to anyone who enrolled in our Excel or MYOB courses (with certificate options). If you’re a regular reader (subscribe here) or an EzyLearn student you’d also know that we offer either 12 month or lifetime access to courses and that includes access to brand new content.
[highlight]We’re in the process of create brand new content for Microsoft Word, including training on the creation of great sales letters, resumes and tender proposals.[/highlight]
I’m happy to share with you that we’ve been working on our Word course feverishly for the last 3 months (and there is still a couple months of work to go) to make sure that we have training on the most recent version – Microsoft Word 365 (the clould-based Microsoft Word program that you can purchase on an annual subscription that costs less than the previous versions). The new Word course content is now also aimed at helping you create documents to make sales (for businesses) or find work (for job seekers).
If you’ve always wanted to improve your skills using this popular program and write documents faster, make them look more professional or take advantage of tools like Mail Merge then you’ll get some great value out of this course. We’ll be going through some exercises to help you create
A great sales letter to highlight the call-to-action for your direct marketing campaigns as well as
A resume for the job you’re looking for (and a focussed cover letter).
Proposals and tender documents to win new business for your company
Sales Letters, Resume’s, Cover Letters and Proposals
[highlight]Can you see what they all have in common? They are all marketing focussed.[/highlight]
Each of these documents are used by people EVERY day to show how professional, smart, committed and capable they are. Most companies need to write sales letters and proposals to try to win new business and maintain or increase their annual revenue. Job seekers create resumes and cover letters to convince employers that they are the best person to choose for a job vacancy.
In creating this updated Microsoft Word Course content we’ll also be working on some real life examples of creating marketing materials as part of the Small Business Marketing Courses AND our Career Academy that aims to prepare students to confidently search and apply for job vacancies.
Sales Letters for Bookkeepers and Website Designers
Bookkeepers and website designers need new clients all the time, sometimes because they just don’t have enough work but sometimes because the nature of their work is project driven so it’s [highlight]important to always be spending some time in the sales department[/highlight] (even if you are a one person band). Some people do this with content marketing, or Pay-per-click advertising on Google or Facebook, while others actively seek to meet new people and give them a reason to engage their services.
[dropcap]W[/dropcap]e’ll be working on sales letters as part of a direct marketing effort to reach potential clients and give them a [highlight]reason to act on the sales letter using a special offer and a call to action[/highlight].
You can create sales letters for your marketing campaigns using beginners skills in Microsoft Word, but when you develop the Intermediate or advanced skills you’ll find a dramatic difference in the quality of your documents.
Special Prices & BONUS Courses are for a LIMITED TIME ONLY
Are you planning on doing a Microsoft Word Course in the new year? Why not enrol now and save at least $50?
After we’ve completed all the new course content and support exercise files we’ll be bringing the Microsoft Word Course prices inline with our other course prices, so when you enrol now you can get the Word course free if you enrol into Excel or MYOB (Certification option) or you can enrol directly into Microsoft Word and get the current discounted price. Enrol now and you’ll get the benefit of the new Word course material when it’s published but you’ll get it at today’s price.
DETERMINING YOUR PRICES, and whether you’re selling yourself too cheap, is a critical element in the success of your business, and in your own success as well.
Now that you are more Internet savvy will you change careers from bookkeeping?
A report by the Department of Industry, Innovation, Science, Research and Tertiary (thank you to whoever shortened it subsequently) in 2012 attempted to identify the links between education and jobs. The report created for the NATIONAL VOCATIONAL EDUCATION AND TRAINING RESEARCH PROGRAM (NCVER) had 4 key findings and this was the first one:
[quote]Some fields of education have tight links to the workplace (for example, nursing), while others have a much weaker relationship with specific jobs, such as in finance and agriculture.[/quote]
I was reviewing the courses we offer and the most popular are our:
MYOB Courses (has been our biggest seller since 2008),
Xero Courses (which have had a MASSIVE uptick in enrolments this year) and
Microsoft Excel (doing very well now that we tell people about it).
As you can see our most popular courses are financially based ones and most of the students are aiming to either change careers or start their own bookkeeping business so they can work more flexible hours. If we look at the research paper and understand that our students (and most bookkeepers) are working in a variety of different business sectors it makes sense that they’ll be exposed to many different and new skills, particularly as businesses adopt the use of more software and in particular Internet based software – ie. the Cloud.
Is marketing a better career choice than bookkeeping?
If I look at what I spend most of my time doing it’s marketing, and I have to admit I prefer that work to bookkeeping, but you might also find that it’s not unusual for financial types to broaden the type of work they do.
Page 22 of this report, under the heading Trajectories and motivations, the report uncovered:
[quote]Students’ reasons for wanting to undertake further study are related to the reasons why they embarked on study in the first place. While getting a job was at the centre, this was interwoven with their priorities, values and circumstances more broadly. One nursing student reflected the views of other students saying, ‘This is my area. In five years time I will be a nurse. In ten years time a nurse. I will be a nurse until I retire’. Students undertaking accounting and finance programs saw their field in broad terms which included management and other aspects of the finance industry, but also included related areas such as marketing.[/quote]
I recently wrote about bookkeepers offering marketing advice to their clients and my discovery of this report re-confirmed that this is possible on a professional level!
Is Content Marketing the best type of marketing for small businesses like real estate agents?
I have to admit something at this point. My team and I are working on a project offering content marketing solutions for real estate agents and our showcase real estate agent sells homes in Sydney’s Lower North Shore. If you search for him you’ll get to the website that we’ve just assembled and you’ll experience the significant changes it will go through over the coming weeks as he finishes his round of educational videos for people who are looking to buy or sell a property. Go on, give it a quick search – his name is Derek Farmer.
With the importance of content marketing / online marketing / digital marketing it’s no wonder that this profession has great growth potential and just like bookkeeping it is work that can be completed on a contract basis and better still from your own home!
Here are some posts I recently wrote about WordPress and Content Marketing:
I’ve teamed up with a some writers and editors and other marketing types to create our Content Marketing services (and course – which is currently in development) and if you are interested in being kept in the loop you can register at our content marketing course page for free – follow the links.
[quote]Work with me to put your content marketing strategy together[/quote]
Better still I’m one of the mentors for the Marketing training course at the Australian Small Business Centre (whose small business management courses are delivered via our LMS – Learning Management System) so if you enrol into that course (and choose the mentor option) you’ll be able to work with me to put your content marketing strategy together.
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Xero is a great bookkeeping program for tradies who are on the go and using their phones (or a tablet) all the time. From receipts scanning to creating quotes and invoices, receiving payments and keeping track of project costs.
bookkeepercourse.com.au/produ…
In July last year, EzyLearn published a couple of posts about SuperStream, the government initiative to improve the efficiency of Australia’s superannuation system, which all businesses with 19 or fewer employees must be compliant with by June 30 this year. As we’ve now reaching June 30, it’s important to ensure that you’re fully compliant with SuperStream, the government’s electronic system for sending superannuation payments to your employees’ super funds. 
Following his $1 billion innovation announcement in December, Prime Minister Malcolm Turnbull received quite a grilling on the ABC program 7.30, hosted by Leigh Sales, who brought up one of the most widely criticised initiatives of the Abbott-Turnbull Coalition government: the NBN. 
IF YOU’RE LOOKING TO 
