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I once wrote a post about Xero and whether it had the potential to strip MYOB of its crown as the market leader in accounting software, and I’m starting to think that maybe it will.
I spoke with a couple of tradies recently, and they’re both using Xero rather than MYOB because of its functionality and the way it ties in nicely with other cloud-based apps, allowing them to spend less time in the office and more time on the road.
EzyLearn added Xero training courses to our already existing suite of MYOB training courses a little while back after it became clear that it was a major player in the cloud-accounting space. When Xero first hit the market, though, many people thought it was unlikely to have any major impact on MYOB’s marketshare (just as QuickBooks had failed to in the past), given MYOB’s long-standing relationship with accountants.
Xero perfect for tradies on the go
What most people overlooked, though, was that Xero was undeniably easy to use. Coupled with its flexible delivery – it was one of the first cloud-based accounting programs supported with mobile apps – it became an appealing option for many small business owners who previously found MYOB too difficult or time-consuming for day-to-day use.
Rohan Calvert, the director of Men in White, a Sydney-based painting company, is one those small business owners. He had been using MYOB to manage his business’s accounts for ten years, but decided it was time he moved his accounts into the cloud. After initially looking to upgrade to MYOB Account Right Live, Rohan opted to make the switch to Xero, instead.
Xero interview with a painter
Here’s what he had to say about Xero in the cloud:
EzyLearn: What features of Xero do you find most useful for your business?
Rohan: For me, the best thing about Xero is that there is a direct bank feed, so my [Xero] dashboard will show my bank balance alongside the balance in Xero, which makes reconciling [his accounts] very easy. I don’t use the mobile app very much – the functionality isn’t there for me yet. Instead I use the web version on my laptop. My office is basicallymy laptop – I have a laptop stand in the passenger seat of my car. With Xero, I can do payroll and issue invoices while I’m sitting in the parked car.
EzyLearn: How is Xero’s cloud-based software better for your business, compared to the older versions of MYOB you had used previously?
Rohan: I have a business coach in the US and we can look at my financials in real-time while we’re talking on Facetime. I have put a lot of work into simplifying and understanding my bookkeeping and with Xero my reports are accurate and tell me exactly how I’m going, and all in real-time. Previously, when I used MYOB, the financial reports were meaningless and my bookkeeper had to print them out and edit a spreadsheet, resulting in a lot of double handling.
EzyLearn: What do you like most about Xero?
Firstly, it is elegant and intuitive; secondly, it comes from New Zealand!
For more information on our Xero training courses, you can visit our website or, alternatively, click here to enrol online.
You can use your mobile phone to get paid – great for tradespeople as well.
No doubt about it, one of the biggest hurdles you face as a small business owner is managing your cash flow. A big part of this is ensuring your clients and customers pay your invoices on time.
Is QuickBooks Online the White Elephant in the Room?
I recently wrote about QuickBooks, once the great competitor to MYOB accounting software, and I thought I would delve a little deeper to see what has happened with the company that use to be their Australian distributor, Reckon and how big they are in the US. I looks to me like we have a period of consolidation on our hands with some very big companies and many of them listed trying to earn the cloud accounting dollar.
We have online courses in MYOB and Xero and are exploring a QuickBooks Online training course.
What do you Reckon about Reckon?
Reckon 5 year Share Performance. Information from Commsec. Click to Enlarge
As a public company you can see Reckons financial results and industry commentary at the ASX website and in their latest financial announcements they confirmed that they had parted ways with Intuit as the Australian distributor earlier this year (saving them $2.5M in royalty costs).
Reckon is now a competitor to their previous partners, Intuit, and a participant in the online accounting and bookkeeping software market with their own software service called Reckon Hosted.
If I were Reckon the scariest thing for me would be that the brand that I helped to build over such a long period is now strongly competing directly against me in the local market. Let’s hope they built some good relationships with accountants who’ll continue to work with and recommend their new product lineup. Their share price seems to indicate that they are currently falling out of favour.
Xero vs QuickBooks Online
Xero Oct 31 2014 Share Performance. From Commsec. Click to Enlarge
Xero is the nameplate for online accounting software because they pioneered accounting software that ONLY works in the cloud. A major shareholder in Xero is Craig Winkler, the man who successfully helped MYOB dominate the accounting marketing in the PC era and sold out to Archer Capital who then sold to another large US private equity company Bain Capital.
I wrote about Xero’s financial performance not long after they listed their XRO shares on the ASX (they are a New Zealand company) but their recent share price performance seems to indicate that they are not popular in Australia. The next frontier in online accounting and bookkeeping seems to be integrations and accounting suite tools for accountants. These integrations and add-ons are one way of making their software more important in the suite of programs that small businesses use and a good example is the recent announcement of Xero’s integration with Microsoft’s Office 365.
Visit Xero’s website and you’ll quickly be able to get to their Add-on Market Place.
MYOB vs QuickBooks Online
Bain Capital paid over 1 billions dollars for MYOB to include it in it’s bag of technology investments – see if you can spot MYOB! Although they are no longer an Australian public company they are listed on the ASX and Aussies can invest in the company that now offers a wider range of services that just accounting software. Their revenue has grown significantly in the 2014 financial year according to their announcement on 25th August 2014.
MYOB had many partners in their PC based software but went through a very tough period when accountants were refusing to recommend MYOB customer upgrade their software. MYOB had to re-write their software to cater for the cloud accounting market and some integrations just didn’t work as a result. It appears that the online version is still popular with MYOB Partners and you can learn more about MYOB Add-ons here.
MYOB is still the market leader for accounting software in Australia an although they appear to be a laggard in the online space they are agressively competing with Xero for new customer acquisitions. A recent article by Peter Dinham at IT Wire about Xero and MYOB customer numbers highlights how dirty the fight is getting and how important accountants are in the sale of accounting software. Peter talks about MYOB being the 800 pound gorilla but when you explore the global market for accounting software you cannot ignore Intuit.
QuickBooks Online and the Global Accounting Software Market
Go to Intuit.com and you’ll be presented with a message that says “we’ve gone global” and the option to go to your local country website site. Let’s face it, they’ve been global for a while but it’s apparent that their online marketing for Quickbooks Online is becoming stronger. I read a recent blog post from Sholto Macpherson’s popular Digital First website about the Top 5 Most Popular Features of QuickBooks Online and note that at the bottom of his post he disclosed that he travelled to QuickBooks Connect as a guest of Intuit. It’s a sign of the impending marketing blitz that a massive US company is capable of.
Visit Intuit’s investor relations website and you’ll see that the revenue for Intuit in 2013 was almost 4 times the total capital purchase price that Bain Capital paid for MYOB when they bought it. With that size, established software brand in Quickbooks and a network of Intuit Pro Advisers ready to help small businesses I think this is the space to watch for online accounting software.
Again, as a very established software publishing company Intuit have an impressive range of Add-ons to help improve the functionality of the software as small business look for ways of integrating the ever widening range of cloud-based software they use.
QuickBooks Pro Adviser Offer
Whilst writing this post I became aware of the big launch that Intuit are doing in Australia to strengthen their network of accountants and advisers. It’s started with a blubbery story about the great history of a 30 year old US company, but I found this video which shows what they are willing to do to help Australian Bookkeepers increase their knowledge, get new sales and better support their customers (Small Businesses).
Here it is..
Join our Bookkeeper Directory
If you are a MYOB bookkeeper and want us to help you get exposure and find new small business bookkeeping clients register with our partners at Workface as we build a national bookkeeping database to help you find new clients and help small businesses find honest, hardworking bookkeepers who operate their own home based bookkeeping business.
To be a bookkeeper in this cloud accounting era means that you can perform bookkeeping from your own home office if you do a great job and have a good reputation. Although you can perform this work from home its becoming more important to get that reputation and one of the tried and trusted ways is by meeting people face to face at networking events. When people get to know you and like you they’ll start recommending you to people who they know need a bookkeeper and that is when you’ll discover the power of referral marketing.
Registering for the bookkeeper directory is the first step in our plan to help people operate a business from home. If you want to read more about how we plan to help ordinary people start their own business as independent contractors visit the StartUp Academy website and learn more. You can subscribe for the free guide that I created to help people on that journey.
You may have a different opinion when it comes to paying your suppliers but I believe you should pay quickly. I’m talking mainly about service providers rather that product suppliers, but I think in small business it doesn’t matter.
Everyone loves to be paid on time and if you can get paid earlier, even better. It once took me 16 minutes to pay a supplier – OK, I was making other payments at the time, but still, it looked impressive.
I mention it today because one of my team told me that I was categorised by their accounting software as “high risk” and I wasn’t too happy.
Ever seen these headings in online ads? It’s sensational I know and I’d rather not revert to such tactics, but the truth of the matter is that the personal work you do to become a better networker and learn how to become a good referrer of business to other people will turn you into the “go to” person a lot of small businesses would like. The result is that you’ll pick up more business because people trust you.
A recent example that Michael gave me about the benefits that one bookkeeper received because of their new-found referral marketing skills is Don Doolan from First Class Accounts. He was able to triple his lead generation just by focussing his efforts on effective networking and finding a way to help his network on contacts improve their business.
Is Referral Marketing just good Customer Service?
Customer service is an important aspect in every business. It’s so important that even the largest of Australian and US companies use it as a tool to generate more sales! We include Customer Service tips in our Small Business Management and StartUp Course from David Hall and I’m mentioning it here because both customer service and networking require a similar effort in modifying your approach to customers and listening to them.
When you listen to your customers in your regular conversations you’ll discover many opportunities to either:
Mention a product or service that you offer, or
Mention that you know someone who could provide them with exactly what they are looking for.
Just by writing this email I am referring Michael and his Referral Marketing course because I have seen the benefits from other people in our network and I know how important it is to have a good relationship with key customers.
MYOB Bookkeeper Marketing
If you are one of our MYOB Bookkeeping Course students and you are interested in taking the journey of becoming an independent consultant to provide bookkeeping services in your local area please make sure you read about our MYOB Bookkeeper Directory service.
Want help starting a bookkeeping business?
Business Opportunities for Ordinary People
We have now teamed up with the StartUp Academy to help our students (and anyone else) start their own home based business as a bookkeeper. You’ll be able to earn money by helping people learn how to use programs like MYOB, Quickbooks and Xero or doing the work for them. Learn more about starting a bookkeeping business.
You don’t need to be a BAS agent to be a successful and profitable bookkeeper.
The reason many of our students complete our MYOB training courses is because they’re looking for a new job, and so we’re often asked if our MYOB training courses are accredited and whether they come with a certificate.
The answer to this question is a little more complicated than it may seem, and here’s why:
It may be difficult at times, but it really does pay to be nice in small business.
In our Small Business Management Course, you learn all about starting and managing a small business. One thing we don’t teach, however, is customer service.
In fact, it’s often said that the golden rule of customer service is that the customer is always right, even when they’re wrong.
If you’re often apologising to clients because you can’t keep up with the work, you may be over-promising.
Maybe this sounds familiar: one of your clients has been calling you about a job you said you would do. You’ve been dodging their calls, because you haven’t had time to do it. Eventually they email, so you send one back. It begins: “Sorry, I’ve been really busy lately…” or “Sorry, I haven’t had a chance to…” “Sorry…” “Sorry…” “Sorry…” Continue reading Business Efficiency: Have You Said Sorry Today?
Having a bookkeeper induction program will add value to your business.
Having accurate business records is vitally important for any business — and most of that hinges on accurate account keeping. If you’re a small business looking to hire a bookkeeper, you want someone who’ll be able to manage all of the data entry and coding for your company accurately and efficiently.
Many accountants and businesses now use Xero instead of MYOB.
In our last post we talked about the developments that have occurred over the last few years in the accounting software space; one of which was the introduction of Xero to the marketplace. Since then, a huge number of accountants and businesses have switched to Xero.
Xero has quickly gained momentum in the accounting software space, and while it’s important for bookkeepers to be skilled in MYOB, it’s becoming increasingly important that they’re also skilled in Xero as well. Continue reading Setting Up Automatic Bank Feeds In Xero
Xero may not have toppled MYOB’s crown, but they’ve forced them to remain relevant.
We’ve been offering MYOB training courses for a very long time and that’s largely because they have long been the market leader in accounting software.
You don’t need a Cert IV to be a valuable bookkeeper for small businesses.
In our last post about getting bookkeeping clients for free, we mentioned how the Institute of Certified Bookkeepers (the ICB) only adds bookkeepers to its Practice Directory who are Cert IV-qualified. Having a Cert IV qualification in bookkeeping enables you to apply to the Tax Practitioners Board to become certified to provide BAS services to your clients.
Only Needed for Lodgement of BAS
However, most of the work carried out by a BAS agent is work that can be completed by a bookkeeper without a Cert IV; it’s just that only registered BAS agents can lodge a BAS return for their client.
So if you’ve completed our LIFETIME access MYOB Training Course with the certificate option, contact us today to arrange to have your profile placed on the MYOB Bookkeeper Directory.
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Xero is a great bookkeeping program for tradies who are on the go and using their phones (or a tablet) all the time. From receipts scanning to creating quotes and invoices, receiving payments and keeping track of project costs.
bookkeepercourse.com.au/produ…
I once wrote a post about Xero and whether it had the potential to strip MYOB of its crown as the market leader in accounting software, and I’m starting to think that maybe it will.
