Be Aware of the Ebbs and Flows of Your Business: Multi-Period Profit and Loss Reporting
Nearly every business has its busy periods and its quiet ones. Crucial to the success of a business is knowing when these busy periods and quiet ones occur, so you can capitalise on them.
For a lot of Australian businesses offering professional services, December through January is usually when business winds down for the year. In the hospitality and accommodation industry, however, it’s typically the busiest time of the year, so planning for increased business is essential. Continue reading Running Multi-Period Profit and Loss Statements
Do You Have to Drop a Client Because of a Bad Credit Check?
It’s only business: but sometimes a bad credit rating doesn’t mean you have to end the working relationship.
A Credit Check is one of the most important first steps of good credit and debt management but you can still do business if the check comes back negative.
In a previous post on credit and debt management, I recommended that all businesses — regardless of whether they offer credit to customers on a 30-day account or not — perform a credit check on any new client who will spend more than $1000 on goods or services in one sale, on an ongoing basis.
What should you do if the credit check comes back negative, and shows that the potential customer is guilty of late payments, pending legal action or already carries a significant level of debt?Continue reading What if a Credit Check Comes Back Negative?
IT’S THAT TIME OF THE YEAR again and many students are asking us if they can use our courses towards their annual CPD point requirements — the answer is yes and you can see how many points at the links below.
When stricter requirements were introduced by the Tax Practitioners Board (TPB) for anyone responsible for signing off the financials that are lodged at BAS time, the bookkeeping industry started to go through the type of regulation that has been in place for financial advisers and accountants for many years already — to continuously maintain their education regarding their industry.
How CPD points are calculated
I originally thought there was a universal method of calculating CPD points, but very soon after exploring how our online courses can help students with their CPD, I realised that the world of continuing professional education is varied. The best explanation I could find was actually from a 2008 document relating to the changing requirements for licenced real estate agents. You can get a copy of it from our “Selling Your Property Guide” Page.
That real estate industry document takes you through the method of calculating how to earn 1 CPD point, 2 CPD points or 3 CPD points and it’s centred around the type of training institution you use for your education. Government events or university courses earn the highest points while ordinary courses earn the lower points — there’s also a significant different in the price of these events 🙂
1 hour equals 1 CPD point
The most common method of calculating the amount of CPD points you’ll earn for an education activity is based on the time you spend learning. A 1 hour webinar will earn 1 CPD point while a one day course may earn you 8 CPD points, so we provide estimates of the time to complete our online courses based on how long they use to take in a classroom environment and you can learn about them at our CPD page.
The other interesting thing I learnt was that as long as you can justify that the learning you participated in applies to your industry, you’ll be able to put it on your CPD record form and present it to your industry association to confirm and apply to your CPD register.
Tax Practitioners Board makes the rules for bookkeepers
The TPB as they are fondly know as sets the rules and manage their compliance through Recognised Professional Associations. If you go to their association website you’ll find that there are a number of associations you can join to make certain you are compliant with the TPB requirements.
These are some other interesting links you should probably know about if you’ve reached this far in the blog and are still interested!
A maximum of 25% of your CPD points can be earned from professional reading and here are their other guidelines on what is acceptable for CPD — they refer to it as CPE (for Education)
Real estate agents must complete CPD training courses to be compliant
I recently wrote about the similarities between bookkeepers and real estate agents and in doing some research our team came up with the CPD requirements for real estate agents and you can see that, along with a Certificate IV level qualification both professions need to maintain their continual education and keep evidence of it!
Most real estate agents in Australia are sales agents and they must comply with the Property, Stock and Business Agents Act. The regulations for property ownership are different in each state and because sales agents receive deposits in their trust accounts and have a fiduciary responsibility to the people they act as an agent for, they must maintain professional standards just like accountants. Because real estate agents can misappropriate their clients deposits it is important that they maintain a good professional standing and be a person of good character.
Ongoing lifelong education is an important part of that process because it ensures that agents are familiar with the rules and regulations as they change over time but training is important for lots of reasons and one of them is to help real estate agents be better at what they do – even with their digital marketing.
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We can help with your Accountant, Bookkeeper & Real Estate Agent CPDPoints
I’ve created some education guides for real estate agents
If you’ve read my recent blogs about the free WordPress training video for Youtube and real estate agents or Facebook Advertising for real estate agents you’d get the feeling I’ve been pretty submersed in the real estate industry! Well, you’re right and the good news is that if you’re a bookkeeper looking to start your own bookkeeping business this will help when I start sharing what I’ve learnt about the sales techniques used by real estate agents to sell property – it could help you sell your bookkeeping services.
Now, just to be clear we’ve done a LOT of research to come up with this guide because we make it available to the real estate agents that use our Digital Marketing services over at virion. Real estate agents can use this guide as a giveaway as part of their “Call-to-action and Lead Capture“. In creating this Education Guide we interviewed:
real estate agents,
property valuers
conveyancers,
property owners,
property stylists,
photographers,
video producers
auctioneers,
building and pest inspectors
tradies
online marketing experts, and more
Winter is the perfect time to plan your property sale
Spring is the season that is most often touted as the best time to sell your property. Property buyers start coming out of their homes after the chilly winter to go and inspect properties at open houses and most people want a sale to be made before Christmas. If you’re one of these people looking to sell then this guide will explain why you need to start preparing now. Here’s what we’ve included in this guide, our table of contents:
If you are a real estate agent you can use this
Content marketing has been my marketing method of choice since 2008 after we spent a lot of money on Google Adwords and other advertising methods to try to attract students to our online training courses. I like content marketing because people (like you) get to know a bit more about us, you get to see the quality of our work and over time (after over 500 blog posts!) you get to see my commitment to EzyLearn and EzyLearn students. This is the type of commitment I believe real estate agents will need to make to stand out from the crowd and become more relevant in a digital age.
I’ve been fortunate to work with Derek Farmer (real estate agent in Sydney’s Lower North Shore) who understands the need for agents to change the way they come across. He spent tens of thousands of dollars to create a series of educational videos about each of the steps in the property selling process because he wants his vendors to understand each of the steps. He also realised that he was spending a lot of time explaining what goes on during the selling process and created the videos to share his experiences in these situations and inform vendors about how they can deal with their emotion and what decisions they can make when these situations arise.
If you’re a real estate agent and you want to re-brand our “Selling Your Property” Education guide please make contact with us via our Digital Agency (virion). Happy preparations!
Coming Up… The Facebook Page Checklist
Facebook is one of the tools that real estate agents are jumping onto as quickly as they can and there’s a good reason for it demographic targeting – they can promote their brand to every person who lives within 2km of their office or “sales patch”. Bookkeepers or any other businesses can also use this targeting for their marketing and we’re putting the finishing touches on our Facebook Page Checklist AND our first Facebook for Business Course – Setting Up Your Facebook Page.
We’ll be giving away the Checklist for free so make sure you subscribe to receive it via email.
THE PURPOSE OF HAVING a CRM is so that when you call one of your clients or prospects, you know everything about them and can start a conversation based on what they’re looking for — their needs.
This might seem a little strange when you think about it because you could be out of date with your info (say you’ve entered old information on this particular client) but, casting this quibble aside, CRM’s are generally a terrific way to provide excellent customer service, on a consistent basis, and this is often the competitive edge that will you need to stay in business. (I’ve written a little comparison of real estate agent CRM’s but I wanted to add a couple other ones to the mix for good measure.)
Accounting Software and CRMs
In the early days, MYOB used every aspect of their software to sell itself to small business clients.
The fact that the software enabled business to keep contact details and search for past orders was a good reason to call the software a CRM.
However, times have moved on and even with powerful and well known CRM brands like Salesforce, there seems to be dozens of CRM providers to choose from, with prices ranging from $15 per month/ per seat to over $150! In fact if you head over to MYOB’s Add-On Centre you’ll find plenty of CRM’s that now integrate with their software.
We are now entering the integration phase of software development – which cloud-based services integrate with other services you’re using – and we wrote an article at the beginning of the year about a home appliances technician who uses accounting software integrations on his tablet to run an efficient and profitable little business.
Real Estate Agent CRM’s
One thing that has become apparent to our team lately (we’re working on social media marketing for real estate agents) is the difference in mindset between bookkeepers and real estate agents and if you think about it for a second it makes sense.
Bookkeepers are usually people who just want to get themselves into their work and sort out the financial and accounting details whereas real estate agents want to find big shiny things to sell and earn a commission based income.
It’s the classic back office versus front office personality style, the salesy and bold vs the unassuming and detailed office admin person.
The thing that real estate agents are looking for in a CRM are:
Quick and Easy contact detail collection (do it once and get all the data) – ideally at open homes
Automated categorisation of contact (Who’s keen and what are they looking for) – often defined by the type of property they enquire about
Constant messages pinging prospects with their brand (like weekly emails about their open homes this weekend)
Great reporting to see what works (so they can repeat it) – like how many emails sent, calls, open homes etc
The relationship with a real estate agent is often brief and very intense because property owners (vendors) will be speaking sometimes every day with their sales agent to see how the selling process is going. With property marketing campaigns in the capital cities like Sydney and Melbourne only lasting a couple weeks in some instances there is a massive amount of information to be collected yet the reporting needs to be simple.
My Preference for CRMs is Simple
Although I’ve had some exposure to Salesforce when I originally spoke to that company (many years ago and much has probably changed) they only offered yearly plans (but showed them as a low monthly fee) and the upfront cost was too high so I didn’t go down that path.
Instead I found some great nimble tech startups (at the time, now they’re quite a bit bigger) who offered software that did all the basics very well and offered normal cloud-based pricing ie. low monthly fees: Zoho CRM and HighRiseHQ
I found that these two programs did many useful things. They:
enabled me to integrate with our form collections (no need for double entry)
gave me the ability to very easily make comments every time I spoke with them
integrated with my email marketing software
enabled me to use tags to categorise and find contacts
offered a low monthly cost!
The Dark Horse in Real Estate CRM’s is CreataCRM
I had the pleasure of meeting Reece, the managing director of CreataCRM, at Cebit 2016 and was amazed I’d never heard of this company before.
When I took a look at their software I was blown away – here is an Australian based software developer who has worked with some of the top performing McGrath real estate agents to build a complete and thorough cloud-based CRM with all the integrations you could ask for, including:
MYOB AccountRight (live and even the old v19)
Xero
VoIP telephony
Email broadcasting
Workflow Automation
The most amazing part about their software is that it costs just $11 per user per month! Now that is a lot of software and a VERY low price. I’m thrilled to be able to share this information with you because here is a company with a great product that focus more on their product development and software features and less on making themselves look big and flashy.
If you have had any experiences with CRM’s I’d love to hear from you and add further depth to our conversation and study into CRM’s.
Our Xero courses are proving very popular with bookkeepers and small business owners so ex-MYOB owner Craig Winkler (who now owns a significant shareholding in Xero) must know a thing or two about marketing but it’s important for MYOB users to know that they can use cloud-based add on services just like those available from Xero.
I was speaking with a research analyst recently and he confirmed my thoughts about the next frontier for the “fight in the cloud” that will relate to add-ons and cloud based features that build on the basic accounting software.
Having your own website enables you to build a credible online profile (that lasts a long time) and the power to clearly understand visitor traffic analytics. This is important because your goal with a content marketing strategy is to provide useful information that your website visitors are looking for and just like real property there are risks that strangers want to get inside and cause damage.
Just like real property these risks are mitigated by good site management services and you can learn about some of the hacker risks below.
Anyone can attempt to hack your site
Hackers are found all over the world from developed countries to countries where their people earn less than a dollar per hour so in some circumstances the time it takes to hack a site is irrelevant and the rewards are significant. Those rewards can be for:
financial gain,
the challenge of it,
recognition, or even
out of boredom
This means that every business, regardless of size or industry, is susceptible to a hacker attack.
Hacker attack types
Remember that hackers can sometimes spend a lot of time planning an attack, but all you see are the end results over night so it is important to be vigilant at all times. Hackers can affect your business is different ways and there has been a lot of publicity about these attacks this year. These are some of the goals for hackers:
Stealing your customers’ data
Stealing your private business data (like internal communications)
Serving malicious software
Deleting or disabling your site
Gaining control of your website or computer
Directing traffic away from your website
How your website is vulnerable
Most websites of small businesses are managed using a content management system like WordPress, Joomla, Drupal etc and these systems have the capabilities of creating user accounts (including the administrator) and enabling users to create content like comments on blog posts. They also include the capability of using themes, plugins and other programs that connect to the main content marketing system and give it more functionality. It’s when these aspects of a small business website are not kept up to date, managed for hacker activity and originally configured to minimalise the chance of attack, that you can get unstuck.
Why to choose 123ezy for content marketing for real estate agent websites
We’re combining with content marketing writers and our team of experts to make content marketing available to individual real estate agents to help them build a profile and credibility online. I’ve been working with online services even before EzyLearn started teaching people about “how to send and receive an email” and “how to navigate around a website and use a search engine” at our Dee Why training centre since 1999 and I’m looking forward to helping other sales and marketing focussed people do the same.
We operate an online training business that relies on our websites being up and running ALL of the time – if there are issues we need to be able to redirect website visitors to an alternative site for continuity and we are constantly monitoring our website visitors, vulnerabilities and remedies.
Even with the latest themes and plugins and fancy graphics and animations, just having a website is not enough these days. Real estate agents (and most other professionals) need a system that collects prospect information AND sends automated marketing messages to them, while allowing them to opt out at any time and that is just the start of the content marketing we’re offering to real estate agents. Want to see our ARMS working? Register Here.
Following his $1 billion innovation announcement in December, Prime Minister Malcolm Turnbull received quite a grilling on the ABC program 7.30, hosted by Leigh Sales, who brought up one of the most widely criticised initiatives of the Abbott-Turnbull Coalition government: the NBN.
Although the government’s innovation statement was generally met with praise, especially for its $200 million commitment to funding the CSIRO (which, under the previous Abbott-led government, had its funding cut by $111 million), as well as a number of other measures that will make it easier for scientific research to be commercialised and encourage more children to learn coding and other computer sciences at school, there was criticism that no mention was made of the NBN.Continue reading Will The Ideas Boom be NBN-Paced?
Xero was a market leader, but what do accountants think of it now?
When Xero was launched a few years ago, one of its selling points was that, compared with other accounting software – in particular, MYOB – Xero was incredibly easy to use, and it was also cloud-based, which meant you could access your accounts from any computer, any device, anywhere, anytime. This helped Xero to get a major foothold in the marketplace here in Australia, where MYOB had always reigned supreme.
But it wasn’t long before we started getting requests from bookkeepers and accountants for a Xero training course, in addition to our already existing MYOB training courses. It turned out that, as more businesses (tradies, for example) started using Xero because of its cloud functionality, their bookkeepers and accountants were finding that they needed training in some of Xero’s features and functions, despite Xero being billed as the easy alternative to MYOB.
Perhaps Xero isn’t that intuitive to use without a training course?
Since introducing our Xero training course, we’ve also noticed a significant upswing in enrolments, especially from bookkeepers, with many noting that the bank reconciliations and adjustments features in Xero are difficult to navigate. This got us wondering as to whether Xero really is that easy to use compared with MYOB, or whether it there might be an easier alternative out there, especially for small businesses managing all of their own accounts.
QuickBooks wants to be the small biz accounting software of choice
Since QuickBooks re-emerged in Australia, with full backing from their US-based parent company, Intuit, they’ve been cornering the small business market, with their inexpensive pricing plans and now by announcing a partnership deal with PayPal (paypal want you to be paid quicker) that enables a two-way flow of data between both QuickBooks and PayPal.
The QuickBooks-PayPal deal follows a similar union between Saasu and Westpac, which promises Saasu and Westpac customers with direct bank feeds to provide business owners with real-time insights into their cashflow. As one of the Big Four banks – and, quite often, the preferred bank for most Australian businesses – the union is hoped to give Saasu a leg up into the increasingly competitive cloud-accounting market, which saw the shuttering of the Australian-owned Reach Accounting earlier this year.
QuickBooks is well-placed to topple Xero
At more than half the price of Xero’s ‘standard’ plan (the starter plan at $25 per month is the most limited ‘starter’ plan I’ve seen), QuickBooks’s starter plan is already appealing to the money conscious small business owner; the PayPal deal only strengthens that.
Ever since PayPal spun off from eBay earlier this year, it’s been announcing new services that specifically target small business owners primarily doing business online – first by introducing inexpensive invoicing, card readers, and now by integrating with QuickBooks. As PayPal is the only online payment service operating in Australia, the two companies are now exceptionally placed to take the Australian small business market.
Perhaps losing the small business market isn’t a primary concern for Xero, which seems to be aligning itself to take the MYOB medium-sized business market, anyway. Regardless, QuickBooks is definitely a force to be reckoned with (forgive the pun) in the Australian cloud accounting space.
We’re in the process of developing a QuickBooks training course, so if you’d like to register your interest to receive alerts and announcements about its progression, you can do so at our website. Alternatively, if you’re looking for training courses in either Xero or MYOB, you can enrol in either course online today and do your course over the Christmas and holiday season when you might have some time to do one while you reflect on your goals for 2016.
Networking Event Tasks: Step 1 – Let people like you
Once you start networking it becomes easier and more natural.
Whether you’re starting a new business or hoping to expand your existing one, networking can be your life support. Successful networking helps you to find and connect with like-minded individuals, with whom you can share your experiences as a new (or established) business owner, and gain valuable insights on the ways you can grow and develop your own business.
I’ve written about networking before, because I think it’s something every business owner should engage in regularly to complement their current marketing strategies. Networking with other business owners not only gives you access to a great brains trust to provide you with tips and advice, but it’s also a great opportunity to use referral marketing to grow your business.
What is networking exactly?
Many people think networking events and groups are places people go to sell their products or services to other attendees, but that’s not actually what a networking group or event are about at all.
[quote]The true definition of networking is ‘the process of interacting with others to exchange information and develop professional or social contacts’.[/quote]
That being said, as a business owner, you should always look for new or potential business opportunities in everything you do. This is how you can help to grow and expand your business. But, where discussing your business might not always be appropriate in typical social settings, at a networking group it’s more than welcome; it’s encouraged.
Networking is a balancing act of meeting people and being social, while also looking for opportunities that will help take your business to the next level. To achieve this balance and make meaningful connections with other business owners that will prove beneficial to your business requires planning beforehand.
How can networking help your business?
If you run a home-based business, it’s not uncommon to find that you can go entire days and weeks without interacting with another person on a professional level. This lack of interaction is not only isolating, but it can prove detrimental to your productivity and the continued growth of your business.
Your business needs new, fresh ideas and perspectives to thrive, and networking groups and events can help to connect you with people who can provide you with those ideas. They also give you the opportunity to do the same for other business owners, which is what makes the arrangement so mutually beneficial.
Take the following real-life example, for instance:
A home-based bookkeeper was looking for advice about her website and how she could increase her search engine rankings and traffic to her website. She’d previously enlisted the help of SEO experts and web developers and funnelled a lot of money into her website, but she felt it still wasn’t performing well – it wasn’t mobile, for instance, and she felt the copy could read better. The bookkeeper decided to go to a networking group of small business owners who were meeting to discuss online marketing, in the hope that someone might have some advice for her or could refer someone who could help. There she met another small business owner, who operated a content marketing agency and who advised her on how to increase her web presence by blogging, creating shareable content, and optimising her Google My Business page; the agency also had an in-house web designer and developer. The bookkeeper was so impressed with the content marketing advice she received, particularly the tips on Google My Business, that she hired the content marketing agency to manage all of her content marketing, including updating her website so it was mobile; they, in turn, referred a number of fairly big clients to the bookkeeper.
Five ways to succeed at networking
The key takeaway from the above example was that the bookkeeper went to a particular networking group with a goal in mind: to solve her online marketing issues. She was seeking qualified advice from other business owners who could empathise with her situation and perhaps recommend a course of action or someone qualified to help. She received both. At the networking group, she met a person who was willing to give her advice that she could implement at herself. Because she’d received useful advice before that worked, she felt safe in her decision to trust the agency to manage all of her content marketing.
So what are the five main things you can do to ensure the next networking group or event you attend is successful? Well, it starts with goal setting.
Network with a purpose:
Like our bookkeeper in the example above, you need to determine what your needs are and why you’re going to a networking group or event, in the first place. If it’s to find advice on how to improve your web presence, select networking groups with a focus on operating a business in the online world; if it’s merely to share the experience of operating a small business with other business owners in your local community, choose one in your area with that focus.
Research:
Now that you’ve established your networking goals, it’s time to find the networking group or event that will deliver them. Check out the attendees and members of some networking events or groups to see which ones are most suited to your business and your networking goals. Once you’ve identified some people you think are worth pursuing at a glance, research them online. Check our their LinkedIn profile, website and other social media. This’ll not only help you to further refine your list of people to connect with at each networking group, but it’ll also help you to find some common interests to discuss with them when you do meet.
Brainstorm some questions:
Before you attend any networking event, think of some questions that you’d like to ask the group or any individual member. It may seem like a waste of time, but it will help to ensure that, even if the other attendees are unprepared, at least you’re going to come away one step closer to reach the goals you set out for your business in the first place. Having targeted questions also helps to show the other attendees that you’re interested and engaged, rather than just there to kill time.
Establish your presence:
Show the group that you’re somebody worth knowing and that your contribution to the group is as valuable as everyone else’s. It’s worthwhile remembering that some groups only allow one member from one profession only, to ensure there’s meaningful business opportunities for everyone attending, so you need to show that you’re worthwhile keeping around on a regular basis. Listen, be attentive, show you’re there to help other’s problem-solve just as you are there to problem-solve for yourself. Always be willing to share and contribute ideas, but know when to back off so as not to be the guy who hogs the conversation and makes the group all about him.
Establish connections and follow-up:
Don’t just hand out and collect business cards willy-nilly. Your goal should be to establish a real connection with people that you’d like to add to your professional network of contacts and, in turn, be that person to them too. Exchange business cards, email addresses or other contact information and try to make a plan to meet-up outside of the networking group. After each event or meet-up, follow-up with each person you’ve exchanged details with. It’s probably taking to too far to call, unless you’ve made an arrangement to meet already, but otherwise sending an email or connecting on social media like LinkedIn is a good place to start.
Follow these five steps each time you attend a networking group or event, and you’re unlikely to go wrong. If you’d like to read more about networking and how you can make it work for your business, continue reading our blog. Otherwise, it’s time to get out there!
IF YOU’RE LOOKING TO start your own bookkeeping business, or looking to hire a bookkeeper to help you with your bookkeeping, you might be wondering, how does a bookkeeper assess a business’s bookkeeping needs?
As it’s a legal requirement for every business to file a tax return and, sometimes, a quarterly business activity statement (BAS), it’s necessary, then, to keep accurate records of the business’s income and expenditure.
The process of keeping this up-to-date and, if the person is also registered to do so, complete any activity statements, is the role of a bookkeeper.
A bookkeeper, unless they’re just providing a business with general data entry services – reconciling accounts, paying invoices, chasing late payers – should be registered with the Tax Practitioners Board (TPB) as either a tax agent, BAS agent or both. If they’re not, and they don’t hold a bookkeeping or accounting certification, either, then they’re only qualified to charge for the general data entry services.
But, assuming they are TPB registered and qualified to prepare and lodge tax returns and activity statements, then there are a number of things you can typically expect of a bookkeeper during the first consultation with a prospective client.
Free consultation with bookkeeper: what to expect
1. Accounting data file health check
If a business already has an accounting package, a bookkeeper will perform what’s called a ‘health check’. This is a basic check to ensure the accounts have been set up properly in MYOB, Xero, Quickbooks or whatever accounting software the business happens to use – though it’s generally only these well-known packages that a bookkeeper will work with. If a business is using a lesser-known package, like Zoho books, for instance, they may not be able to work with it.
2. Recommend an accounting package
If a business doesn’t already have any accounting software – or maybe they do, but it’s not a package the bookkeeper is familiar with – they may recommend certain software for the business to use, typically MYOB, Xero or Quickbooks.
Generally, the bookkeeper will recommend that someone in the business is trained in whatever software they recommend, as there are some functions — invoicing for example, and even sometimes bank reconciliations — that the business will still need to take care of themselves to reduce their costs, unless the business wants to pay the bookkeeper to do this. Some bookkeepers provide this training so there’s a uniform approach to managing a business’s books.
3. Review of current systems/procedures
The bookkeeper may make recommendations to your general account keeping procedures or systems to improve or streamline them. This could involve, for instance, a recommendation to open a business bank account or using a certain credit card for payments; invoicing clients on a particular day of the week or as jobs are completed to improve cash flow, et cetera.
4. Draft a tentative action plan
In that plan, the bookkeeper will include a confidentiality agreement or letter of engagement which both parties need to sign; they’ll also make recommendations as to how the business should provide information, such as source documents which will differ based on the working arrangement. For instance, virtual bookkeepers may suggest uploading documents to Dropbox, while a local bookkeeper may go to the business’s premises or request the business to come to theirs.
The bookkeeper will also make suggestions as to how regularly their services would be required — once a week, month, and so on.
5. Answer any questions or queries
If the bookkeeper is registered tax agent, they should be able to tell you what sorts of expenses count as a tax deduction. Many people mistakenly believe that only an accountant can provide this sort of advice, but that isn’t true.
An accountant can only lodge and give tax advice if they’re a registered tax agent, and the same goes for a bookkeeper. Thus, should be well versed in Australian tax law.
Why a free initial bookkeeping consultation?
Typically this initial consultation is free and should take an hour or less and it also gives the bookkeeper an opportunity to see if you are the right fit for the client base they would like. Generally the initial consultation occurs in person, even if the bookkeeper will work from home or remotely once their services have been engaged.
In the case of virtual bookkeepers working in a different city or state to their clients, it’s now possible to carry out the initial consultation using Skype, Google Hangouts or any other video conferencing apps – or even just over the telephone.
If the bookkeeper finds that your circumstances are not ideal for their skills or time capacity they should have a network of other bookkeepers/accountants who they can refer to you.
Microsoft Word Training Course is Being Nurtured With New Content
I recently wrote about the content in our Microsoft Word Training Courses and because its a couple years old we’ve been offering the Microsoft Word Courses as a FREE BONUS to anyone who enrolled in our Excel or MYOB courses (with certificate options). If you’re a regular reader (subscribe here) or an EzyLearn student you’d also know that we offer either 12 month or lifetime access to courses and that includes access to brand new content.
[highlight]We’re in the process of create brand new content for Microsoft Word, including training on the creation of great sales letters, resumes and tender proposals.[/highlight]
I’m happy to share with you that we’ve been working on our Word course feverishly for the last 3 months (and there is still a couple months of work to go) to make sure that we have training on the most recent version – Microsoft Word 365 (the clould-based Microsoft Word program that you can purchase on an annual subscription that costs less than the previous versions). The new Word course content is now also aimed at helping you create documents to make sales (for businesses) or find work (for job seekers).
If you’ve always wanted to improve your skills using this popular program and write documents faster, make them look more professional or take advantage of tools like Mail Merge then you’ll get some great value out of this course. We’ll be going through some exercises to help you create
A great sales letter to highlight the call-to-action for your direct marketing campaigns as well as
A resume for the job you’re looking for (and a focussed cover letter).
Proposals and tender documents to win new business for your company
Sales Letters, Resume’s, Cover Letters and Proposals
[highlight]Can you see what they all have in common? They are all marketing focussed.[/highlight]
Each of these documents are used by people EVERY day to show how professional, smart, committed and capable they are. Most companies need to write sales letters and proposals to try to win new business and maintain or increase their annual revenue. Job seekers create resumes and cover letters to convince employers that they are the best person to choose for a job vacancy.
In creating this updated Microsoft Word Course content we’ll also be working on some real life examples of creating marketing materials as part of the Small Business Marketing Courses AND our Career Academy that aims to prepare students to confidently search and apply for job vacancies.
Sales Letters for Bookkeepers and Website Designers
Bookkeepers and website designers need new clients all the time, sometimes because they just don’t have enough work but sometimes because the nature of their work is project driven so it’s [highlight]important to always be spending some time in the sales department[/highlight] (even if you are a one person band). Some people do this with content marketing, or Pay-per-click advertising on Google or Facebook, while others actively seek to meet new people and give them a reason to engage their services.
[dropcap]W[/dropcap]e’ll be working on sales letters as part of a direct marketing effort to reach potential clients and give them a [highlight]reason to act on the sales letter using a special offer and a call to action[/highlight].
You can create sales letters for your marketing campaigns using beginners skills in Microsoft Word, but when you develop the Intermediate or advanced skills you’ll find a dramatic difference in the quality of your documents.
Special Prices & BONUS Courses are for a LIMITED TIME ONLY
Are you planning on doing a Microsoft Word Course in the new year? Why not enrol now and save at least $50?
After we’ve completed all the new course content and support exercise files we’ll be bringing the Microsoft Word Course prices inline with our other course prices, so when you enrol now you can get the Word course free if you enrol into Excel or MYOB (Certification option) or you can enrol directly into Microsoft Word and get the current discounted price. Enrol now and you’ll get the benefit of the new Word course material when it’s published but you’ll get it at today’s price.
In September, the Australian Government launched a 780-tonne rocket, called the Sky Muster, into space. The Sky Muster was not intended to determine whether there was life on Mars nor any alternative solar systems; it’s purpose was to beam wireless broadband back to 200,000 homes and businesses in some of Australia’s most remote outposts. It was the next phase of the National Broadband Network’s rollout strategy to have more Australian premises connected to its fibre optic network.
We’ve been keeping a close eye on the NBN rollout because, when it’s finally complete, it will mean that almost every household and business in Australia will have access to high-speed internet, providing greater opportunities for regional businesses to work with metropolitan and international-based ones, for kids to have access to high-quality education, and to give a greater number of people in regional Australia the opportunity to work from home.
Although the NBN has been through many incarnations – first under the former Labor Government as fibre-to-the-premises (FTTP), then under the Abbott Liberal Government the priority was fibre-to-the-node (FTTN), and now under the Turnbull-led Liberal Government as a mixture of FTTN and FTTP, where the the latter is available – the NBN is still a hugely important investment in Australia’s future.
The high cost of living makes NBN a necessity
The high cost of living, particularly the cost of housing in places like Sydney and Melbourne, has seen many Aussies, including singles and younger couples, moving to regional parts of Australia, where housing is more affordable; a practice that wouldn’t have been possible a decade ago, or even as recently as five years ago.
That’s because jobs, excluding those in the retail and hospitality sector, are limited in regional Australia. Moving out of the city for a sea or tree change was something retirees could afford to do, but not younger working people because the jobs simply weren’t there. But technology, coupled with cloud computing and, of course, high speed internet, has changed that.
Now, more people can continue to work for their employer in Sydney, even though they live, say, on the Central Coast, by teleworking at one of the NSW Smart Work Hubs in Gosford or Wyong (more people, still, can live in Newcastle and only commute as far as Gosford or Wyong to telework at a Smart Work Hub for their Sydney-based employer). But what’s becoming far more commonplace is the number of people starting their own businesses, which they operate from their homes in regional Australia.
These are the next communities to receive the NBN
If you live in regional Australia, then you’re probably very familiar with the challenges people have accessing broadband internet. In most regional communities, demand for broadband internet outweighs the supply ports, so you have to wait until someone else disconnects their broadband service – which, today, means they’ve either moved out of the area or…. died – before you can connect your service (or progress in the queue). And believe it or not, that’s not even the worst of it.
Other areas throughout Australia don’t have the infrastructure available to even connect to the exchange, never mind the port. That’s because Telstra’s ageing copper wire network is in desperate need of an upgrade, but the company had been so slow to prioritise any upgrades that it threatened to derail the Government’s NBN initiative. In December last year, the government-owned NBN Co signed an $11 billion buyback deal with Telstra, so that the copper wire network can be gradually replaced with FTTP but that could still take many years.
The good news is that there are currently more than 870,000 Australians who can already access the NBN, while an additional 550,000 premises, throughout Australia, have been added to the rollout plan, with construction to commence by September 2016. These additional communities include:
Queensland
New South Wales
Greater Brisbane (21,300 premises)
North Queensland (24,400 premises)
Sunshine Coast (36,200 premises)
Southern Queensland (8,100 premises)
Gold Coast (19,500 premises)
Far-North Queensland (780 premises)
Wide Bay Burnett (1040 premises)
Greater Sydney (26,600 premises)
Central Coast (6,400 premises)
Central West (16,900 premises)
Hunter (25,000 premises)
Murray (9,700 premises)
North Coast (26,100 premises)
North West-North West Slopes (2,400 premises)
Riverina (35,100 premises)
Snowy Mountains (5,200 premises)
Southern Tablelands (800 premises)
Southern Highlands (1,600 premises)
Victoria
South Australia
Metro Melbourne (56,200 premises)
Barwon (5,300 premises)
Gippsland (23, 400 premises)
Loddon Mallee (46,900 premises)
North East (15,370 premises)
Adelaide Hills (900 premises)
Greater Adelaide (19,00 premises)
Eyre Peninsula (10,400 premises)
Far North (2,800 premises)
Limestone Coast (23,300 premises)
Yorke and Mid North Coast (9,900 premises)
Western Australia
Greater Perth (56,100 premises)
Goldfields-Esperance (6,000 premises)
Great Southern (3,700 premises)
Kimberly (6,400 premises)
South West (2,000 premises)
Wheatbelt (3,700 premises)
Mid-West (500 premises)
South West (670 premises)
Is the NBN coming to you?
If you’re already able to access the NBN or are shortly going to be able to, don’t just sign up to Netflix! Make the most of the NBN by starting your own home-based business and provide valuable services to businesses located all over Australia. Whether you’re a writer, a web developer, bookkeeper, or administrative assistant (better known online as ‘virtual assistants’), there’s a huge marketplace for your skills all over Australia and throughout the world.
Content marketing, for example, has become a hugely popular marketing activity for many businesses, now that other traditional marketing opportunities have started to dry up. A key component of content marketing is written content – blog posts, ebooks, e-newsletters, web copy. If you’re a writer, with a flare for business writing, you can start your own home-based content marketing or freelance writing business from your home in regional Australia, and all you need is a computer and access to the internet!
EzyLearn can help you to start your own business today
EzyLearn has being using content marketing almost exclusively ever since we transitioned from a bricks-and-mortar business to an online one in 2008. In that time, we’ve seen a plethora of other businesses begin to utilise content marketing too, so we decided to create a content marketing training course, born of our 7-plus years content marketing experience.
If you’d like to learn more about creating marketing content for businesses, you can register your interest in our content marketing course or enrol in our blogging for business training course. If you’re looking for work now, and you have experience as a virtual assistant, a bookkeeper, content marketing, health and safety, or in IT, EzyLearn has partnered with WorkFace to help you start your own home-based business. Visit the WorkFace website for information on the opportunities currently available.
Local Government Councils Encourage Home Businesses and Working from Home
IF YOU’RE THINKING about whether to start your own home-based business, consider this fact I stumbled across recently: More than a third of all Australian micro businesses – that is, a business with four or fewer employees – use the Internet to allow their staff to work from home, according to the Australian Bureau of Statistics.
According to the TPB, tax agents must participate in a minimum of 90 hours of CPE over the standard three year registration period, while BAS agents must participate in a minimum of 45 hours over the standard three year registration period. The Institute of Certified Bookkeepers have enabled completion of our Microsoft Excel Training Courses be accepted for CPD points.
Types of study approved by the TPB
As you’ve probably guessed, for your study to be recognised by the TPB and go towards your CPE registration requirement, the study has to relate to your area of work as a BAS or tax agent. While a short course on DIY home maintenance wouldn’t be covered, a seminar conducted by a qualified accountant who specialises in the building industry would be recognised by the TPB, even if it’s being led by a colleague at the firm where the BAS agent works.
The TPB has specified a number of activities that they consider relevant to tax advice, BAS and tax agent service you may provide:
Seminars, workshops, webinars, courses and lectures
structured conferences and discussion groups (including by phone or video conference)
tertiary courses provided by universities, registered training organisations (RTOs), other registered higher education institutions or other approved course providers
other education activities, provided by an appropriate organisation
research, writing and presentation by a registered tax (financial) adviser, tax or BAS agent of technical publications or structured training
peer review of research and writing submitted for publication or presentation in structured training
computer/internet-assisted courses, audiotape or videotape packages
attendance at structured in-house training on tax related subjects by persons or organisations with suitable qualifications and/or practical experience in the subject area covered
attendance at appropriate Australian Taxation Office (ATO) seminars and presentations
relevant CPE activities provided to members and non-members by a recognised professional association
If you’re a member of a recognised professional association
The second-to-last activity included in that list, you may have noticed, accepts any relevant activity provided by a recognised professional organisation. There are quite a few professional organisations recognised by the TPB, as you can see on their website, but the one probably most relevant to bookkeepers is the Institute of Certified Bookkeepers (ICB), with which EzyLearn is also a training partner.
The ICB is an association established to support bookkeepers and BAS agents by regularly holding seminars and training workshops, giving members access to marketing materials – such as customisable e-newsletter templates and unique email addresses – listings on the ICB directory and IT support, among many other things. Because they’re also accredited with the TPB and recognised by the ATO, they also possess a fair bit of influence with both organisations, making the lives of its members much easier.
In this case, being a member of the ICB, gives you access to a number of TPB-certified continuing professional education courses, seminars, lectures and workshops that can be counted as part of your CPE quota; members can also access a CPE register within the ICB dashboard to record their CPE activities.
Courses you can study as an ICB member
As a member of the ICB, you’re able to take any of the courses that they consider relevant to your profession as a bookkeeper and BAS agent, and which they consider to be continuing your professional education. This would include any of our MYOB or Xero training courses, but would also include our Excel and Word training courses as they’re both used to assist you in doing your job as a bookkeeper and BAS agent.
If you’re a BAS agent and your registration with the TPB will come due on or after July 1, 2016, you will be required to have participated in CPE to be eligible for renewal.
Joining the ICB and taking advantage of the many free and discounted seminars, workshops and courses, like one of our online training courses in MYOB, Xero, MS Excel or Word, is a good way to ensure you remain compliant with the TPB’s tax and BAS agent registration terms.
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Xero is a great bookkeeping program for tradies who are on the go and using their phones (or a tablet) all the time. From receipts scanning to creating quotes and invoices, receiving payments and keeping track of project costs.
bookkeepercourse.com.au/produ…
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