Category: Website and Internet Marketing

Information about how to promote your website and make it popular with visitors.

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Four Ways Web Analytics Will Generate Sales for You

Using web analytics means you don't waste time on marketing that's not yielding results.
Using web analytics means you don’t waste time on marketing that’s not yielding results.

In a recent post we talked about using web analytics to determine your website’s conversion rate, which can be used to generate sales leads. Web analytics is something we cover in our Digital Business Course, but for those still unconvinced on the usefulness of analytics, we thought we’d break it down a little further.

Jump On Board the Web Analytics Train

If you’re not on board yet, here are four reasons why you should be!

  1. Search engine optimization: like it or not, SEO is still plays a huge part in how your customers arrive at your website. Using analytics you can see exactly what keywords and key phrases your customers are searching. Know this, and you’re able to create content that makes it almost impossible not to sign up for that newsletter, download an ebook, etc.
  2. Socially active: everyone knows that social media can drive traffic and result in leads, but what platform is best? Analytics answers this question without even breaking a sweat. For some businesses Facebook is the must-have platform, but for other businesses LinkedIn is more useful, so why waste your time on the wrong one if you don’t have to?
  3. A/B split testing: by combining the new-fangled world of web metrics with old school metrics like A/B testing, the internet doesn’t combust, but does, in fact, make fine-tuning your call-to-action strategies a cinch — particularly which ones to use and which ones to ditch. We recommend using another piece of software called Optimizely, but more on that later.
  4. Personalise email marketing: ever wondered how to increase the open-rate of your newsletters and emails? Wonder no more! Say a user arrives at an ebook download and then subscribes to your newsletter — does that mean they’re interested in a certain product or service? Probably, so why bother them with irrelevant information? This is a particularly useful given the sheer number of emails most people receive today.

By now you should be asking yourself how and where you can find this analytics train so that you can board it. In our Digital Business Course we recommend using Google Analytics because it’s free and easy-to-use, which are maybe two of the most important things small business owners care about, right?

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For small businesses wondering how you can best transition online, either in part or entirely (like EzyLearn did not so long ago), our Digital Business Course has been especially created to demystify this process.

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Web Analytics Made ‘Ezy’

If your business isn't using web analytics then you're still not using your website to REALLY understand what makes your customers tick.
If your business isn’t using web analytics then you’re still not using your website to REALLY understand what makes your customers tick.

Ok, so you’ve got a website and on it you have all this information about your company — who your people are, what you do, how customers can contact/connect with you — and best of all: you get heaps of page views every month! Talk about winning the Internet! You’ve got this website marketing business down, am I right?

Except that maybe you don’t. And for this reason, we’re currently developing a new Digital Business Course to help businesses transition into the online world. A big part of that transition involves understanding how web analytics work, which is the bread and butter of any successful website — and indeed, successful business.

How to Use Web Analytics

To get the most out of web analytics, you kind of need to change the way you view your website. You need to see it as a form of marketing, just like an advertisement in a newspaper or a piece of direct mail. Once you start treating your website the same as you would any other marketing activity, it’s likely you’ll have some questions you’ll want answered.

Your Conversion Rate – Do YOU Know It?

Somewhere on this list — though we imagine that it would be on the top — should be “What’s my conversion rate?” To answer this question, you need web analytics. We recommend Google Analytics, namely because it’s free and extremely easy to use.

Your conversion rate is the number of people who have visited your website and carried out some form of action — signed up to a newsletter, made a request for more information, downloaded an e-book, and so on. In short, it’s any action that involves the exchange of information that you can later use to develop into a sale.

Constant Improvement

But the real genius of analytics lies in how it allows you to isolate problems with your website’s content and refine them. For instance, if you have a rather average conversion rate, but a high bounce rate (the number of people who leave your website within 30 seconds of landing on it), there’s a good chance that’s there’s something wrong with the keywords you’ve selected for your SEO. Or you’ve selected keywords that your website’s content doesn’t address properly. Either way, you need to fix this.

Finding Out How Your Customers Think

Once you do, you should see you bounce rate drop off and your conversion rate increase, which means more opportunity for more sales. And just think: if you didn’t have analytics, you’d have never known. This is what makes web analytics invaluable for small business owners, because it gives you rare insight into what makes your customers tick — what are they really looking for, and how can you adapt your business to meet their needs? — and provides you with the opportunity to meet those needs.

In essence, small business owners now have the same resources at their disposal as large multi-nationals, who typically spend bucket-loads on research and development, focus groups, and the like, trying to ascertain what exactly their customers are looking for — and even then, often don’t get it right.

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At EzyLearn, we use web analytics extensively to ensure we’re constantly meeting the needs of our students and potential students. Through web analytics data, we ascertained that a number of small business owners were looking for a cheaper alternative to MYOB, so we developed two new cloud-accounting courses: the Reach Accounting Training Course and a Xero Training Course to satisfy that need.

For more information or to receive alerts about our forthcoming Digital Business Course, subscribe to our blog by clicking here.

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Does Your Business have a Facebook Page? Here’s 6 Reasons Why You Should!

Do your small business justice and develop a Facebook page.
Do your small business justice and develop a Facebook page.

After they complete our small business management course or MYOB training course many of our students go on to start their own home-based bookkeeping business. Among the many things you learn in our small business management course is how to effectively market a small business.

Why Market?

For any new business, it’s important to market your new business so develop new leads and customers, but it’s also important that your marketing costs don’t outweigh your income. In the marketing module of our small business management course, we talk about Google Adwords, which is a low-cost way to advertise your business online, using keywords.

Another Option is Facebook

Facebook is also another option for businesses large and small, but we think it works particularly well for small businesses, due to the community-minded nature of Facebook, itself.

There’s an old saying around EzyLearn: People like to do business with people they know, like and trust. Facebook helps you to develop online relationships with your customers, allowing them to get to know, like and trust you.

But in case you’re still not convinced, here are another 6 reasons why you should be on Facebook:

  1. Population and penetration: We know that over 1 billion people are on Facebook, but what’s the penetration rate for a market, like the USA, for example? 67 percent of internet users in the US are on Facebook; in Australia that penetration rate is much higher—82 percent.
  2. Age: Facebook skews young—83 percent of 18-29 year olds are on Facebook—but the 45-54 age-bracket has also seen 46 percent growth since the end of 2012.
  3. Income: The incomes of Facebook users higher than any other social media platform. 73 percent of Facebook users earn more than AUD$75,000 compared to 17 percent for Twitter.
  4. Mobile: Social media is the most popular social media app on smartphones and accounts for 66 percent of total social media sharing on iphones.
  5. Gender: Like every other adverting medium, Facebook also skews toward women, but it’s still more gender neutral than Google+ or Pinterest.
  6. Education: Nearly 75 percent of Australian Facebook users have some form of university or tertiary education.

If you’re looking to target any or all of these demographics for your small business marketing campaign, then create a Facebook page and start marketing your services to your followers.

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Internet Marketing Scholarships Available for Mums in Chatswood

Digital Business Course - Google marketingPerhaps you’re a mum who’s available during school hours and want to start your own business? We might have the opportunity for you. Due to the success of our MYOB training courses and with requests from our students we are developing the Digital Business Course in conjunction with the Australian Small Business Centre.

[quote]We’re looking for talented mumpreneurs who want to learn some new skills while working with a live online training business.[/quote]

With the Small Business Management Course on our Learning System we’re keen to help mums create a business plan for their own business from our office right here in Chatswood. If you’re a reader from another part of Australia (or the world for that matter) you can still learn about our developments at this blog and at the Small Business Centre blog.

Michelle provides support for MYOB course students
Michelle provides support for our MYOB training course students

Michelle recently started on our training support team and we are looking for mums to help us with the development of the Digital Business Course and we are looking for mums who have excellent skills or motivation in:

  • Graphic Design
  • Business and Blog Writing
  • Website Design using WordPress
  • Social media
  • Online and Telephone based support
  • Bookkeeping
  • Marketing and Advertising
  • Google Online Marketing

If you would like to join us on a journey of learning and growth please enter your details at this form: http://www.australiansmallbusiness.com.au/services/business-service-provider/ (make sure you mention the EzyLearn blog post and we’ll receive all your information).

You’ll be interested to know that our Digital Business Course is designed around helping a printing business in Artarmon get a professional website using WordPress, but more importantly students will learn about:

  • Integrating social media,
  • Creating and optimising a blog (just like this one!),
  • Using YouTube
  • Using Google Analytics to measure your results
  • Getting the most from Google Adwords
  • Learn about Google authorship
  • Google Local Marketing

Students will also learn about a host of other Google services available to help businesses become more visible to their potential customers and step into the new age of online marketing. Students will learn about how to make a business “relevant” in Google searches.

The other aspect of our Digital Business Course is we want to educate mums how to perform the tasks that many businesses need to become visible online. In the same way that learning MYOB enables mums to work flexible hours from their own home, the Digital Business Course will provide an excellent structure to enable mums to work flexible hours while helping businesses get into the digital age.

Enter your details at this website for an opportunity to win a scholarship:  http://www.australiansmallbusiness.com.au/services/business-service-provider/

 

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What is the difference between WordPress.org and WordPress.com

Get the functionality of WordPress.COM at your very own site
Get the functionality of WordPress.COM at your very own site

Although we are best known around Australia for our Online MYOB Training Courses with lifetime access and all versions of MYOB AccountRight Plus many students enrol into our WordPress training course so that they can create and change their own website.

We received a call from a prospective student this week and he asked about whether we offer training on WordPress.com or WordPress.org so I thought we should take some time to explain the difference and why we offer the training we do.

WordPress is a system for creating and maintaining your online presence. Some people consider a Facebook page or a Linkedin profile to be an online presence and it is, but if you are a business owner you can create an online presence that you own and it’s based around your domain name. When you register a domain name you then point it to a website hosting account (they call this DNS Management) and this is where the difference between WordPress.COM and WordPress.ORG comes in. When you have your own domain name and website hosting you install the WordPress.ORG software on your own website and everything you put online is at your own domain. It helps to give your domain name more value.

[quote]WordPress.COM is a service were you can create an online profile at their website and it eliminates the need to buy a domain name and organise your own hosting, but it means you forego the goodwill value of owning your own domain name.[/quote]

Having said that, WordPress.COM functionality can now be built into the WordPress.ORG software you have on your own website using a service that WordPress call Jetpack. Jetpack enables dozens of extra features, including statistics about your website visitors, and connects your own website with the WordPress.COM service.

If there is one suggestion we have for small business owners who are looking for a website, go with a WordPress driven website because:

  1. Gives you the ability to easily change the content on each page when you want
  2. There are thousands of WordPress website designers who can help you if you need it
  3. You can incorporate social media and blogging very easily
  4. Social Media and Blogging will help increase your “relevance” in Google search results
  5. WordPress websites use themes that you can buy cheaply to create a professional website

Video PlayerWe’ve chatted with Paul from BYO Web and he will have some exciting information about WordPress website owners and the ability to easily add an e-commerce shopping cart to your website. Make sure you subscribe to receive future issues of our blog, and watch out for Paul’s exciting WordPress news.

By the way, if you want to get a free training video lesson about how WordPress websites are structured please check out this free WordPress Training video.

 

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LinkedIn Profiles: How Useful Are They, Really?

What is the power of a LinkedIn profile?

how useful is a linkedin profile online learning social media training
We scrutinise the power of a LinkedIn online social media profile.

THERE MAY BE SOME debate over whether having a LinkedIn profile actually helps professionals make valuable connections with other professionals, but the same could also be said of traditional networking.

As a writer, I probably should network more, but personally, I don’t find much value in it. In the past I have either fallen prey to someone wanting publicity for their pyramid-scheme-type business or I’ve turned into a borderline stalker myself; harassing someone who perhaps only gave me their business card out of a feeling of social obligation.

Besides, a business card tells you nothing about how competent or capable that person is at their job. For writers and journalists, I’ve always found it pretty easy to validate their claims on Google; for other professionals: not so much. Until LinkedIn, that is.

The Professionalism of LinkedIn

LinkedIn may not connect you with the recruiter of your dream job, but Twitter doesn’t guarantee you’ll become BFFs with Mariah Carey, either. What LinkedIn does, however, is give you an online professional profile.

And it’s the rather perverse nature of today’s digital society that makes an online professional presence invaluable; LinkedIn itself can act as your calling card, demonstrating how others endorse you and your work; it can act as your resume; and it can help you to actively find the right job.

The Power of a LinkedIn Profile

Any time you meet someone, you can pretty much guarantee they’ll Google you. Whether they’re prospective employers you’ve interviewed with, people you’ve met in a professional setting (clients, industry alums) or even colleagues, you can bet at some point or another they have Googled you.

What that Google search turns up can totally change the way they interact with you.

I can’t tell you how many times I’ve LinkedIn-stalked a fellow writer only to discover their LinkedIn profile is not so impressive, after all. From this point on the entire dynamic of our relationship has changed immediately; suddenly I feel I’ve got the power.

On the other end of the scale, discovering the meek-mannered, unassuming but otherwise seemingly-unimpressive editor I chatted to with extreme ease is actually a former Vanity Fair staffer or contributor to The New Yorker adds another dimension to our relationship — usually, I’m putty in their hands.

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And it’s in this context that, yes, a LinkedIn profile does work. Whether you’re using LinkedIn as a job-hunter or a networker, your LinkedIn profile tells people everything they think they need to know about you.

The old phrase — first impressions are lasting impressions — is out. It’s online impressions that are the lasting impressions.

If you haven’t already, we welcome you to connect with EzyLearn at LinkedIn.

learn online training Xero courses videos for less

Our Xero online training courses include EVERYTHING for ONE LOW PRICE. Furthermore, if you select our Lifetime Membership option, you’ll have LIFETIME access to our ongoing course updates. All EzyLearn courses are accredited by the Institute of Certified Bookkeepers (ICB) and can be counted towards Continuing Professional Development (CPD) points. Find out more about our Xero online training courses. 

 

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The Marketing Lessons All Small Businesses Can Learn From Big Businesses

ID-10069551We regularly receive tips from the academic board of our small business management course and they’ve recently shared something about marketing.

[quote]One of the biggest mistakes a small-business owner can make is to think that advertising budgets and marketing strategies are the playthings of big business.[/quote]

By borrowing some of the strategies some of the biggest businesses do well, there are many marketing opportunities small business owners can utilise to generate some organic business leads—and many of them are low-cost!

  1. Web Presence – Face it, whenever you speak to a potential new client, the first thing they do is Google you. If you don’t turn up in Google, or worse, what does is out-of-date or uninformative, you’ve already lost some of your credibility and you haven’t even done business with them yet!
    Your website should clearly outline what services you offer, but that doesn’t mean you can’t have fun with it! Design a website that shows off your personality and sets you apart from your competitors. Our WordPress course can give you the skills you need.
  2. Email Marketing – Is a great low-cost marketing option providing you do it right! Many companies—big and small—make the mistake of bombarding their mailing lists with too many advertising emails, most of which are irrelevant and often result in the click of an “unsubscribe” button.
    The trick, here, is to divide your mailing list into categories based on your client’s interest and business needs, and then tailor EDMs or newsletters to each category. The messages with the best cut-through are quirky and informative and act simply as a touch point with your customer that isn’t blatantly spruiking your business or rehashing your sales pitch.
  3. Social Media – If you’re going to use social media for your business, great! But if you think that by just starting a facebook page and then arbitrarily updating it with photos or your latest special offers when you feel like it will work, well you’re wrong!
    If you’re going to use social media for your business, make sure you deliver value to your social media friends and followers. Special offers are great, but after a while people tire of them. Keep your content fresh and interesting, and above all, regular!
  4. Google training coursesOnline Advertising – The thing about the internet, particularly search engines like Google, is that they’re terrific if you know what you’re looking for. If you don’t, however, it’s like running into a crowded Allianz Stadium on grand final night and calling out, “where can I find my car keys?”
    This is where online advertising comes in. Search engine advertising (also called Search Engine Marketing or SEM), like Google Adwords, is a cheap way to get started so that anytime someone searches on google using your keywords, your ad will appear with a link straight to your website.

Don’t forget—Apple Inc, once a little start-up in Steve Jobs’ garage—never launches a new product quietly, so why should you launch your business quietly?

If you create a good marketing plan and stick to it, you’re guaranteed to see results. If you’re unsure what goes into creating a marketing plan, we cover marketing strategies in our Small Business Management course.

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Are you a website designer who needs a bookkeeper?

Website-Designer SEO and PPC in AustraliaIf you are familiar with our online MYOB courses you’d know that each course includes at least one training workbook and each workbook goes through a common scenario of daily, weekly and monthly transactions to teach our students how to use MYOB accounting software. We are now seeking information from website designers and SEO professionals about their bookkeeping needs because we are assembling a new MYOB training workbook for website designers!

When we start designing our workbook case studies our quest always begins with “What does a web designer and SEO expert offer” and here are some of the things we have come up with.

  1. Concept design and website goal setting
  2. Theme design (if you use WordPress)
  3. Page structure, menus and written content
  4. Images to be used (graphic design, clipart or custom photography)
  5. Blog writing
  6. Social Media Marketing and commenting
  7. E-commerce
  8. Domain name registration
  9. Hosting Services
  10. Setting up and managing Google Adwords Pay Per Click (PPC) marketing

If you are a website designer and you want to have some input into the the contents of this course please feel free to make contact. You need to be an Australian based company and you can feel free to promote your services via our facebook page.

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Your website is down! How would you know?

Website is down

WordPress Website is downSometimes we write at this blog about software and internet tools that can help small business manage their affairs better and today I’ve come across a great service that emails you automatically if your website is down. And it’s free, or at least donation based. If you are enrolled into our WordPress Training Course you’ll know what to do with this information.

Who’s responsible when your website is down?

I’ve written before about the occasion when a colleagues WordPress website was hacked and how devastating it was to their business. When this happens the first place most people turn to is their website designer, but designers usually just make sure your website contains all the information to help you sell your services. The next place to turn is your website host, but they just make sure that you have somewhere to put your website. So who’s responsibility is it?

Steps to take when your WordPress website is down

When your website is down it is up to you to know what to do to ensure it is back online and here’s three tips:

  1. Use a service like Solidalert to notify you by email if your website is not live
  2. Ensure you have at least 7 days worth of incremental backup organised with your hosting provider
  3. Ensure that all your WordPress files are backed up to another location (like Dropbox).

 

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VIDEO: WordPress training – Install a Backup plugin

WordPress Training

I wrote last week about the importance of securing your website in-case you get hacked (it has happened to us several times so we have learnt from the mistakes!). I wrote about a free WordPress Plugin called BackWPup and now I have some WordPress training about how to update WordPress and install the backup plugin at the bottom of this blog post.

If you subscribe to this blog post and are reading this on email, click the heading to get to the online WordPress training video.

About WordPress

WordPress is an open source Content Management System (CMS) that enables you to make changes to your website and keep a blog. Both of these tasks make your website more relevant to Google and helps to increase your PageRank with the Google search algorithm.

Just like Windows, WordPress is regularly updated and kept current by the developers and there are thousands of plugins that can be installed to make your website more functional. The WordPress training video in this blog teaches you how to upgrade your WordPress website and install and activate a plugin.

WordPress Training and Free Templates

Our WordPress training course gives you all the tools to create and maintain your own website and it comes with lifetime student access so you can use it as a resource when you want to get more complicated with your online marketing strategy. With enough WordPress training and practice you can not only create and update your own website, but perform this work for other small businesses who need to get online.

Watch the training video below and checkout the 1,500 plus free professional WordPress themes that you can use to create your own website.

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Do you have website insurance? What!

WordPress training course - Sydney, Melbourne, Adelaide, Perth, BrisbaneDoes that seem like a silly question? If you have a website that you have spent thousands of dollars creating and promoting, it would be quite a logical question. 

WordPress is your new shop front

In my work running our online training courses I work with several different websites and different content creators each week. We create and modify existing written content, enrolment forms and training videos that demonstrate our popular MYOB training. I couldn’t even begin to count the total value in human hour terms.

The modern website for many businesses is like their shop front, it provides critical contact information plus information and examples of the services you provide or the products you sell. Have you thought about insuring it?

Hacking your WordPress website

I was speaking with a business owner in the construction industry last week to learn about his website woes. His website is built using WordPress, one of the most popular website design and blogging platforms in the world and like many popular things, WordPress site are prone to malicious attack. Their website was attacked by a hacker and hundreds of hours of design, writing, structure and marketing are now in jeopardy because of the attack.

BackWPup wordpress plugin stats in our WordPress training course

Free WordPress Backup Plugin

Our online WordPress training course includes a section on a free WordPress backup plugin and this recent event highlights the importance of a backup strategy. The website plugin is called BackWPup (Back WordPress Up) and you can read all about it at the WordPress script site. 344,317 people have downloaded this plugin and it even allows you to create a backup to Dropbox.

While you are there, check out the thousands of other scripts that are also available for almost any conceivable tasks you would want to do at your website. You might start to feel empowered about even creating (even only with the words and pictures) your own website!

While we are on the topic of security, risk and insurance, you might want to check your website hosting service and learn exactly how and when they back your site up. It might not be as often as you think and it might be only the previous day.

 

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Do an MYOB Training course and get webinars for free

Webinar for MYOB bookkeeping training courses and student support onlineAs part of the research into our Continuing Professional Development (CPD) program for MYOB training course students we are exploring different webinar platforms and we thought you’d be interested to learn about it. For existing EzyLearn students it will mean free MYOB Bookkeeping webinars in the coming months.

We’re proud of our online MYOB training courses and thousands of students are too, but we’ve found that students are interested in lots of other skills relating to earning money for themselves as either an employee or a contractor. Things like using Word to write a resume, using WordPress to manage their own website, how to use online CRM (Customer Relationship Management) programs to keep track of all their contacts etc. We mentioned in a early blog post about our plans to provide more training resources for working mums and we’re getting closer to our final goal.

The purpose of a webinar is to deliver educational content similar to what you would experience with a seminar except that you save on time, travel, money, petrol and you can even watch the presentation at a later date. Our team has been in contact with accountants, career professionals, online service providers and a host of other industry professionals who will be providing information, training and tips and tricks at our webinars and I hope you can join us in this journey.

If you are an existing student and have some idea or suggestions of topics that you would like us to cover, this is your chance. Send your suggestions to sales@ezylearn.com.au and we’ll discover the most popular and work on a schedule for the rest of the year. If you are not a student yet, this is the time to enrol. Stay tuned for more updates shortly.

 

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Google Maps makes you street smart

Google Maps and Computer Shops Parramatta MYOB training coursesHave you ever tried to use Google Maps to get directions to your next appointment? I had a recent experience that made me realise why Google Maps makes you street smart.

Many years ago when we had street directories we could see exactly where we needed to go. We could choose our own path based on our knowledge of the roads and of traffic patterns. Now Google gives you suggestions, but I am not sure they are always the best suggestions.

I’ve been using Google Maps to find local training companies around Sydney as well as computer shops, employment agencies, job network agencies and other companies in the career and recruitment fields so that I can tell them about our MYOB Bookkeeping Training Courses and bring them on board as partners. I know that many of us take it for granted these days, but I am reminded of how powerful our mobile phones and internet searching has become! I wrote about this for local business marketing back in 2010 in my personal blog.

I’ve gone to Google Maps on my Android Smartphone and searched for computer shops and up comes a map with a whole bunch of dots and placemarks (like in the image). If you click the place mark you get information about that business and can then call them directly from this information! Google users can also write reviews about your business so watch this space.

Google Android Screen shot of Google Maps local search info
Click on the image to see it enlarged on your screen…

You also have the ability to get directions and this is the part that I always find interesting. Having grown up in Sydney I know how to get around and often I am presented with driving suggestions that I don’t agree with. When I use my gut instincts I end up getting to the destination on time and without frustration and I wanted to share this with you because I think it demonstrates that technology is only here to make our lives easier. We still have to make the right decisions regarding the information that technology gives us.

In the end your own experience will tell you which way to go and there is no better feeling than using and trusting in your own instincts. Google Maps makes you street smart because your own local knowledge is often better than that of a machine and it’s always good to trust your own instincts.

PS. It’s interesting to see a photo for JB Hi-Fi that appears to be from someone’s bedroom…

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Is being a work-at-home mum like being on holidays?

cloud based voip telephone systemsOne of the great benefits of being a work at home mum is being able to watch your kids grow up while you take some time out to do work. Since we operated computer software training centres in 1999 many of our students have been either working mums or mums returning to the workface after spending many years in babyland and for many it has been a difficult change.

We’ve always noticed that many mums look to enter the workforce in the bookkeeping field because the work is not time critical yet requires a good skill level that ends up paying well. The great news is that bookkeeping is moving further and further into the cloud so you can now literally do the books from your home.

We’re proud to say that we have a team of work at home mums keeping the engines running at EzyLearn Online. Our MYOB training courses are some of the most popular MYOB courses in Australia and we are able to provide them at their current prices because of the work-from-home mums that are part of our team.

Our business utilizes some state-of-the-art software as a service (SaaS) tools available today and we’re committed to helping all work-at-home mums learn the skills they need to ensure that they can have the work-life balance they are looking for. Our Work-at-home mums use VIRION business grade voip telephone services, HighRiseHQ online CRM, our online learning platform and our online student support system that manages queries from students.

Where you live has never been less important than now. As long as you have a good broadband internet connection and the skills to use cloud based applications you can earn a living while bringing up your children.

To those work at home mums reading this blog post we want you to know that we have some exciting announcements between now and the end of this year about the plethora of online software applications that enable you to earn a living from home while looking after your kids. If you haven’t subscribed yet, feel free to do so and receive updates as they are announced.

Stay tuned for announcements of new courses planned in the coming 6 months…

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Have you been blacklisted? Remember the fake collar bomb?

Blacklisted IP Addresses stop emails from being receivedWe help people earn money as independent contractors as well as employees with our WordPress Website Design and Blogging Course and as a result we learn about internet issues that face our students and customers. We recently heard about something that would interest most people with their own website.

A customer was waiting to receive an order and was shocked to hear that emails being sent to their email address were being blocked. This began a long journey of discovery and if you have a heart for technical mumbo jumbo read on. If you know someone with their own website and domain name pass this onto them because they may experience the same problem.

What’s your IP address?

It all comes down to IP Addresses. An IP address identifies you via your connection to the Internet it also helps browsers locate a website that they’re looking for. Did you ever wonder how police are able to confirm that a criminal was looking at a specific websites? Remember the Collar Bomb Hoax in Sydney?

The modem in your home or office that connects you to your ISP has an IP address. Sometimes this IP address is fixed and sometimes it is temporary (also called dynamic) and it’s very easy to find out what your IP address is, just go to http://whatismyipaddress.com/ and your IP Address will be displayed on the website. Yep, that’s right, every website you visit can keep track of your IP address, even the training site for our online MYOB, Excel and WordPress courses keeps a record of the IP address you log into from!

What’s the IP Address of your website?

Every website you visit is really just a number of website files stored on a “host” computer somewhere in the world and most host computers also host other websites (unless you spend a couple hundred dollars per month for a dedicated server). This means that if another website is sending a lot of spam or even if their hosting has been hacked and spam is being sent illegally then the reputation of your website may also be affected. The good news is that these issues are often identified quickly and can be rectified quickly as well, but they are still a pain in the #$&web!

What can cause the problem?

Blacklisted IP Addresses - what can cause an IP address to be blacklisted
Click on the image to see a larger version

The problem that we recently experienced was caused by a blacklisting at Barracuda Central, but rather than telling us exactly what the problem was, we were given a list of potential causes. See if one of these has ever happened to you? What you might notice as very strange is that the problem could even have been caused by a local PC that is infected with a virus! 

As you might imagine there are services available that claim to “protect” you from this type of thing happening again, but they charge a fee. We like the comment made at the WhatisMyIPAddress.com website:

WhatIsMyIPAddress.com does not run, manage, or have any direct relationship with any blacklist. We provide a single location to check the status of an IP address on 3rd party blacklists. WhatIsMyIPAddress.com does not recommend the usage of any specific blacklist and does not condone blacklists that require payment for removal. Our inclusion of such blacklists are for the purposes of completeness and should not be consider to be in support of that blacklist’s usage.

Do you want to read some more?

This is a great explanation of what a blacklist is and how they work, and if you want to read more about a company that wants to help you not get blacklisted read the about us at EmailReg.org.

You’ll be thrilled to hear that the problem was resolved. We asked to have the blacklisting removed, we signed up to EmailReg.org and did some tests, but we never found out exactly what caused the blacklisting and what we did to get of that blacklist….

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Is a website more important than your shop or warehouse?

123ezy website design and hosting services for cheap websitesI’ve recently attended some business building and networking events and have been fascinated at the number of people who speak about the importance good first impressions and having a professional website. What’s most amazing is that many of these people have a website that hasn’t changed in 2 years!

This is amazing because there are some very powerful and free website content management systems (CMS’s) like WordPress and Joomla and very inexpensive but professional templates (also called themes) where all you need to do is add hosting and a domain name and you have a website that you can change whenever you want. You can also easily update the news section of your website (usually called a blog these days).

The most important thing about a website though is that it is often the first time potential customers get to know something about you and how you operate your business. Your warehouse and office are things that they may never see, plus, you can use your website to give them some important information that makes them buy from you straight away.

Our WordPress course contains all the training you need to setup a professional website and start adding and modifying the images and words when and as you please. Plus, we have cheap student hosting through 123ezy online services. If you are an MYOB student that wants to start their own business, this is the next course you should take.